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6 Collar Activation + Updates
6
Collar Activation + Updates
1
ACTIVATE YOUR COLLAR
When the Wi-Fi setup step is successful, you'll see the last
onboarding screen, which prompts you to tap an "ACTIVATE" button.
Tap this button.
2
GIVE YOUR COLLAR TIME TO UPDATE
Your collar will need 15-30 minutes to upgrade itself to the latest
firmware and to secure its initial GPS fix.
Place the collar somewhere with a clear view of the sky and within range
of your Wi-Fi router. A window sill near your Wi-Fi router is usually a good
place. Let it sit for 30 minutes or so.
During this time, your collar will flash different colors of lights as it
progresses through the different stages of updating and may reboot
itself multiple times. After the updating step is complete, it will start
searching for an initial GPS fix.
While the collar is updating, you may proceed to the next step of setting
up your pet.
It is very important that the collar remains within the Wi-Fi network for this step. For
best results, position the collar near the Wi-Fi router so that the signal strength will
be optimal.
Once your collar is up and running, it will be less sensitive to variations in the Wi-Fi
network's signal strength, and when the Wi-Fi signal is lost entirely it will use the
cellular network instead. But for this initial update stage, good Wi-Fi connectivity is
required.
TROUBLESHOOTING
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