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Summary of Contents for Wagz FREEDOM SMART DOG COLLAR
- Page 1 WAGZ ® FREEDOM SMART DOG COLLAR™ INSTRUCTIONS FOR USE (August 17, 2021)
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Page 2: Table Of Contents
Quick Start Guide 2. Account Setup Create Account Login + Add Your Freedom Collar Add Subscription 3. The Wagz App 4. Connecting Your Freedom Collar 5. Wi-Fi Setup Wi-Fi Setup (iOS Only) Wi-Fi Setup (Android Only) 6. Collar Activation + Updates 7. -
Page 3: Quick Start Guide
Unleash the Freedom and enjoy doing to create your account. Install the Wagz app more with your pet! and sign in using the same Wagz login and password as the account you just created. Then follow the instructions to complete setup. -
Page 4: Account Setup
2.1 Account Setup: Create Account SIGN UP AT SETUP.WAGZ.COM Click the “Sign Up” link in the upper right and create an account. SUCCESS If successful, you will see this success screen. VERIFICATION EMAIL When prompted, check your email for the verification message and click on the included link. -
Page 5: Login + Add Your Freedom Collar
Fill out the required information as prompted. When you are asked for the serial number, look on the underside of the Wagz Freedom Collar or on the box that it came in. The serial number should be ten digits long. -
Page 6: Add Subscription
2.3 Account Setup: Add Subscription SELECT A SUBSCRIPTION PLAN ENTER PAYMENT DETAILS SUCCESS! Your product is ready to be activated using the Wagz Mobile App. Account Setup: Add Subscription... -
Page 7: The Wagz App
3 The Wagz App INSTALL THE WAGZ APP When directed to do so, download and install the free Wagz App from the App Store (for iOS devices) or Google Play (for Android devices). OPEN THE WAGZ APP AND SIGN IN Login using th e same email and password credentials you registered in step 1 of page 2.2 and tap “SIGN IN"... -
Page 8: Connecting Your Freedom Collar
If you get a “Finish device registration” message, then your account was not setup properly or the collar was not successfully pre-registered (pages 2.1-2.3). setup.wagz.com Log back into and make sure your collar and subscription plan are complete. Check that the serial number you entered is correct. - Page 9 “Freedom Collar.” THE APP DID NOT FIND MY COLLAR! If the Wagz App did not find your collar, make sure that Bluetooth is enabled on your phone. Also make sure that the collar has a charged battery in it and has not been onboarded already.
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Page 10: Wi-Fi Setup
• Check to make sure the Network Type is correct. • During initial collar setup, you'll want to make sure that the Wagz App is open on only the phone that you are using for setup. If you have the Wagz App installed on multiple devices, you will need to Force Quit the Wagz App on the other devices before proceeding with setup. -
Page 11: Wi-Fi Setup (Android Only)
NOT have a mandatory sign-in page that appears when you connect to it from your laptop or mobile device. • During initial collar setup, you'll want to make sure that the Wagz App is open on only the phone that you are using for setup. If you have the Wagz App installed on multiple devices, you will need to Force Quit the Wagz App on the other devices before proceeding with setup. -
Page 12: Collar Activation + Updates
6 Collar Activation + Updates ACTIVATE YOUR COLLAR When the Wi-Fi setup step is successful, you’ll see the last onboarding screen, which prompts you to tap an “ACTIVATE” button. Tap this button. GIVE YOUR COLLAR TIME TO UPDATE Your collar will need 15-30 minutes to upgrade itself to the latest firmware and to secure its initial GPS fix. -
Page 13: Pet Setup
7 Pet Setup SET UP YOUR PET Tap the “SET UP PET” button. If you already entered your pet’s information into the Wagz App, then you can simply select the pet to assign the new collar to it and continue from there. -
Page 14: Wagz Dashboard
8.1 Wagz Dashboard The Wagz Dashboard is your home within the Wagz App. This screen is where you will find your pet's latest information and be able to access the primary features of your collar. MAIN MENU There is a menu button (... -
Page 15: Status Bar
8.2 Wagz Dashboard: Status Bar DASHBOARD STATUS BAR At the bottom of your pet's dashboard card is a status bar for their collar. This is where you will find information regarding the collar's GPS signal strength, Wi-Fi signal strength, Cellular signal strength, Bluetooth connection, and Battery status. -
Page 16: Offline Status
(section 6 step 2). 3. Your Wi-Fi network may not configured properly within the Wagz App. While this shouldn’t be the case if you got through the Wi-Fi setup step with a “success” message in the app, it’s possible that the Wi-Fi credentials may not be valid if you subsequently went into the Device Settings screen and added or altered Wi-Fi credentials from there. -
Page 17: Gps Location Tracking
9 GPS Location Tracking LOCATION SUMMARY ON DASHBOARD On the Dashboard, under the “MY PETS” tab, you will see your pet(s). Go to your pet that has had a collar assigned to it, and tap “SHOW MORE” at the bottom to ensure the pet card is expanded. -
Page 18: Geofence Guide
10.1 Geofence Guide: Accessing Geofences OPEN GEOFENCES FROM THE MAIN MENU Go to “Geofences” in your drop-down menu. This is where all your Geofence information will be stored and where you can create or edit your Geofences. GEOFENCE SHORTCUT FROM PET CARD There is also a shortcut to access your Geofences from your pet’s card on the Dashboard. -
Page 19: Adding Geofences
10.2 Adding Geofences FIRST TIME USER As a first time user, you can create your very first Geofence by tapping either the “+” on the top right corner or by tapping the green “ADD GEOFENCE” button. ADD NEW GEOFENCE All consecutive Geofences can be created by tapping the “+”... -
Page 20: Selecting A Location For Geofences
10.3 Selecting a Location For Geofences NEW GEOFENCE The app will open to a satellite map. SEARCH FOR YOUR DESIRED GEOFENCE LOCATION TOGGLE SATELLITE & MAP VIEW This icon allows you to switch back and forth from Satellite View to Map View. FIND CURRENT LOCATION WITH GPS INDICATOR ICON This will be based off of your phone’s location, so be sure the... -
Page 21: Creating Geofences
10.4 Creating Geofences SELECT “NEXT” AFTER FINDING LOCATION Once you have found the location you want, you can move to the creation screen by selecting “NEXT” on the top right corner. PLOT YOUR GEOFENCE POINTS Now you can begin plotting your Geofence points on the map by tapping the map around the desired area you want to fence in. -
Page 22: Customizing Geofences
10.5 Customizing Geofences SELECT “NEXT” AFTER PLOTTING GEOFENCE Once you complete plotting your points, select “NEXT” to be directed to the Geofence Settings page. GEOFENCE SETTING PAGE On the Geofence Settings Page you can edit the following: Geofence Name Geofence Permission: whether your dog is allowed in a “Safe Zone” or forbidden from entering a “Keep Out Zone”... -
Page 23: Checking Gps Signals For Geofences
10.6 Checking GPS Signal for Geofences CHECKING GPS FIX STATUS Once you have created and assigned your pet to your Geofence(s), your collar is ready to go. However, it’s important to note that Geofences will NOT work unless you have a high level of GPS Accuracy. -
Page 24: Walks
The Freedom Collar includes a Walk Mapping feature where you can map and track your dog's walks. When you're heading out for a walk with your dog, open your Wagz App and from your pet's dashboard card, tap the button to begin a walk. -
Page 25: Pet Settings
Did you know the Freedom Collar uses three different Correction Types to help in training your dog? There is Vibration, Audible tone and Ultrasonic tone. Not all dogs respond to the same stimuli and some can even be startled by certain noises, so the Wagz App allows for personal customization of corrections for your dog. -
Page 26: Collar Settings
13 Collar Settings FINDING DEVICE SETTINGS Go to “Devices” in your drop down menu. This is where all of your Activated Devices will be listed. CUSTOMIZING DEVICE SETTINGS Select the device that you want to edit. On the Devices page you can edit/ add the following: •... -
Page 27: Led Light Guide
14 LED Light Guide FREEDOM COLLAR LIGHTS CHARGER LIGHTS LED Light Guide... -
Page 28: Part 3: Geofence Training
Of course, the opposite is true with negative consequences. With that in mind, we have found it effective when training dogs with the Wagz Freedom Smart Dog Collar to have a few basics in place. -
Page 29: Introduction To Geofences
If this is your dog’s first training with boundary training in general, we recommend that you turn off all corrections in your Wagz App at the outset. The first training sessions will require a leash. The Wagz shock-free corrections (audible, ultrasonic, vibration) are introduced at a later point in the training. -
Page 30: Geofence Boundary Training
Wagz Freedom Smart device securely attached. A leash should also be attached before you begin the training. Please be sure all Wagz corrections are turned off if your dog has not learned the visual portion of the training. - Page 31 15.4 Geofence Training (cont.) With the above steps established, you can begin increasing the distance between flags. The most common way is to remove every other flag and repeat the training sessions for a few days to ensure your pet understands where the boundary is.
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