Inseego BPC100 User Manual
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Inseego BPC100 User Manual

Home and business phone connect
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USER GUIDE
BPC100
Home and Business Phone Connect

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Questions and answers

Pat
March 14, 2025

I have no dial tone on phone

0
1 comments:
Mr. Anderson
March 14, 2025

There may be no dial tone on the Inseego BPC100 phone due to the following reasons:

1. The AC power adaptor is not properly connected to the unit or the wall socket.
2. The phone cable is not securely plugged into both the phone and the BPC100 unit.
3. The signal strength is too low; check the Web Interface to ensure there are at least two bars of signal.

This answer is automatically generated

0
D
June 5, 2025

Is this a two way receiver that sommeone listen in on calls

0

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Summary of Contents for Inseego BPC100

  • Page 1 USER GUIDE BPC100 Home and Business Phone Connect...
  • Page 2 “Trademarks”) used in this user manual are the property of Inseego Corp. or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Inseego Corp.

  • Page 3: Table Of Contents

    LAN Tab ..................................25 Network Tab ................................. 27 Backup and Restore Tab ............................28 Software Update Page ..............................30 Viewing Info About the BPC100 ..........................31 Internet Status Tab ..............................31 Device Info Tab ................................33 Logs Tab ..................................34 Getting Help ..................................
  • Page 4 Technology and Bands ............................. 41 Regulatory Information..............................42 Product Certifications and Supplier’s Declarations of Conformity ..............42 Wireless Communications ............................43 Limited Warranty and Liability ............................ 43 Safety Hazards ................................... 44 Proper Battery Use and Disposal ..........................45 BPC100 USER GUIDE...

  • Page 5: Introduction And Getting Started

    Introduction and Getting Started Overview Description Status Indicators Getting Started Caring for your BPC100 BPC100 USER GUIDE...

  • Page 6: Overview

    External antennas that provide improved performance in areas of low signal strength. System Requirements The BPC100 provides voice and data service. You can connect a wired phone, security alarm, and a data device. To use the BPC100, you must subscribe to an eligible voice plan.

  • Page 7: Top View

    Top View BPC100 USER GUIDE...

  • Page 8: Back View

    Do not connect a phone to the yellow port labeled ALARM. This port is intended for connecting a security system only. Inserting a phone line into this port will cause the phone to stop working. Using a phone port splitter may not be supported and could impact device performance. BPC100 USER GUIDE...

  • Page 9: Status Indicators

    SIM Locked Low Battery Before making a call, listen for a dial tone on your telephone. If the indicator light on your BPC100 is blinking red, ensure that the external antennas are connected and move the BPC100 to a location that receives a better signal.

  • Page 10: Getting Started

    During a power outage or if the wall charger is unplugged, the BPC100 continues to run off the batteries, and the LED indicator blinks blue. Data service will not be available in battery mode.

  • Page 11: Installing The External Antennas

    When battery charge is low, the LED indicator on the Power button flashes red. • To view the current strength of your BPC100 batteries, use a web browser to access the Web Interface (see Using the Web Interface on page 20). The battery strength is displayed on the banner at the top.

  • Page 12: Powering On

    1. Position the BPC100 near an AC outlet. 2. Plug the AC power cord and USB cable into the USB port on the back of the BPC100. 3. Plug the other end of the power cord into an appropriate electrical outlet.

  • Page 13: Connecting A Phone

    2. Plug the end of the phone cord that was just removed from the wall port into the PHONE port on the back of the BPC100. The other end of the cord must remain plugged into the back of your phone’s base unit.

  • Page 14: Connecting A Security System Alarm

    The BPC100 provides an alarm port for connecting a security system. Contact your security system provider before connecting the BPC100 to your security system. In the event of an alarm, the security system will use the BPC100 to call authorities.

  • Page 15: Connecting To The Internet

    Once your phone number transfer is complete, disconnect your phone from the wall port and connect it to the BPC100. After powered on, you will be able to make and receive calls through the phone connected to the BPC100.

  • Page 16: Caring For Your Bpc100

    Protect the BPC100 from liquids, dust, and excessive temperatures. • Adhesive labels can be used to mount the BPC100 on a wall. Place the adhesive labels on the bottom of the device. Do not apply adhesive labels over any vents or ports; this may cause the BPC100 to potentially overheat or alter the performance of the antenna.

  • Page 17: Using Your Bpc100

    Using your BPC100 Making Calls Receiving Calls Using Voicemail Using Call Forwarding BPC100 USER GUIDE...

  • Page 18: Making Calls

    1. Place a call by entering the desired phone number. In most areas, you will need to include the three-digit area code, even when dialing a local number. 2. When your call is complete, simply hang up the phone. Restrictions The following types of calls cannot be made with your BPC100: • Collect or operator-assisted calls •...

  • Page 19: Receiving Calls

    Receiving Calls As soon as your BPC100 is set up and your voice service have been activated, it will be able to receive calls. When an incoming call is received, answer the attached phone as you normally would. NOTE: you have a new phone number, be sure to share it with family, friends, and business contacts.

  • Page 20: Using The Web Interface

    Using the Web Interface Introduction Overview Page Managing Settings Software Update Page Viewing Info About the BPC100 Getting Help BPC100 USER GUIDE...

  • Page 21: Introduction

    Side Menu Each screen in the BPC100 Web Interface includes a menu on the side, which you can use to return to the Overview page or jump to other pages. The current page is indicated by a blue bar.

  • Page 22: Overview Page

    System & Network Status • System & Network Status Tab The Overview System & Network Status tab is the home screen for your BPC100. It displays data for your BPC100 system and current status information for the LTE network and VoLTE. System Phone Number (MDN): The phone number of your BPC100.
  • Page 23 -80 dBm is a stronger signal than -90 dBm. SNR: Signal to Noise Ratio. A ratio of signal power to noise power expressed in decibels. SNR is a positive value, and higher numbers are better. BPC100 USER GUIDE...

  • Page 24: Gps Tab

    GPS Tab The GPS tab displays GPS coordinates of the current location of the BPC100. Latitude, longitude, altitude, and accuracy are shown as defined by GPS NMEA strings. Coordinates Latitude: Latitude for the last location fix. Longitude: Longitude for the last location fix.

  • Page 25: Managing Settings

    IPv4 IP Address: The IP address for your BPC100, as seen from the local network. Normally, you can use the default value. Subnet Mask: The subnet mask network setting for the BPC100. The default value 255.255.255.0 is standard for small (class "C") networks.
  • Page 26 IP address outside of this DHCP range; if the IP address is set using an IP NOTE: reservation, it will usually be inside this range. Only expert users should change this setting. Click Save Changes to activate and save new settings. BPC100 USER GUIDE...

  • Page 27: Network Tab

    Network Tab In most configurations, the BPC100 is used with a dynamic IP and SIM and the Access Point Name (APN) is available from the network, for example: internet. However, if you are on a private network, you may need to set the APN on this tab for the network to communicate with the BPC100.

  • Page 28: Backup And Restore Tab

    The backup file cannot be edited or viewed on the downloaded system or on any other device. This file can only be restored for this model of BPC100, and settings can only be viewed or changed using the Web Interface.
  • Page 29 Password field. Select a file: Click Browse and choose a backup settings file to restore. NOTE: You can only restore a file that was created for this model of BPC100. Click the Restore Now button. Restore to Factory Defaults Restore Factory Defaults: This button resets all settings to their factory default values.

  • Page 30: Software Update Page

    Software Version: The version of the software currently installed on your BPC100. Check for New Software Update Checked for Update: The date and time the BPC100 last checked to see if an update was available. Update Status: This area is usually blank. If you check for an update, the results display.

  • Page 31: Viewing Info About The Bpc100

    Logs Internet Status Tab Use the Internet Status tab to view general internet connection and system information. Status: The current status of the BPC100 connection. Network Name: The name of the network for the current internet session. APN: The Access Point Name (APN) for your BPC100.
  • Page 32 DNS: The Domain Name Server currently used by the BPC100. IPv6 IP Address: The global IPv6 address for the BPC100 (blank if IPv6 is turned off or is not supported by the current network connection or operator). BPC100 USER GUIDE...

  • Page 33: Device Info Tab

    Radio Technologies Supported: The technologies supported. IMEI: The International Mobile Equipment Identity (IMEI) for your BPC100. This is a 15 digit code used to uniquely identify an individual mobile station. The IMEI does not change when the SIM is changed.

  • Page 34: Logs Tab

    Click on Device Log for log data of events other than mobile data connections that occurred on this device. Refresh: Updates the displayed log data. Clear Log: Deletes all existing log data. This makes new data easier to read. Export Logs: Allows you to export log data. BPC100 USER GUIDE...

  • Page 35: Getting Help

    Use the Customer Support tab for useful links and support information. Using your Device This section contains links to topics on setting up and using your BPC100. Admin Website Help This section contains a link to the help topics for each page on the Web Interface.

  • Page 36: Customer Support Tab

    Use the Customer Support tab for useful links and support information. Your Device Model: Model of the device. Your Wireless Number: The phone number associated with your BPC100. User Guide: A link to this User Guide. Manufacturer: A link to the Inseego website.

  • Page 37: Troubleshooting And Support

    Troubleshooting and Support Overview Common Problems and Solutions Technical Support BPC100 USER GUIDE...

  • Page 38: Overview

    Overview When properly installed, the BPC100 is a highly reliable product. Most problems are caused by one of these issues: • Phones or Ethernet devices connected to incorrect ports. Refer to the labels next to the ports for proper connections.

  • Page 39: Power Outage/Backup Battery

    Issue: Does caller ID (CID) work with a BPC100? Solution: Yes, caller ID is available on the phone you connect to the BPC100, allowing you to see the caller’s name and/ or phone number before you take the call. Monthly subscription charges may apply.

  • Page 40: Product Specifications And Regulatory Information

    Product Specifications and Regulatory Information Product Specifications Regulatory Information Product Certifications and Supplier’s Declarations of Conformity Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal BPC100 USER GUIDE...

  • Page 41: Product Specifications

    -40 ° C to +85° C (-40°F to 185° F) Drop: 1.5 meter (4.92 feet) drop, no mechanical, electrical or functional damage – fully operational Vibration Stability: 50-2000 Hz, 3 axes Technology and Bands Technology: Band Designation: LTE: B2/B4/B5/B12/B13/B14/B66 BPC100 USER GUIDE...

  • Page 42: Regulatory Information

    30 cm separation from the human body at all times. Product Certifications and Supplier’s Declarations of Conformity Product Certifications and Supplier’s Declarations of Conformity documentation may be consulted at Inseego Corp., 9710 Scranton Road Suite 200, San Diego CA 92121, USA. https://www.inseego.com/support/. BPC100 USER GUIDE...

  • Page 43: Wireless Communications

    Inseego Corp. or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the BPC100 device, or failure of the BPC100 device to transmit or receive such data.

  • Page 44: Safety Hazards

    Safety Hazards Do not operate the BPC100 in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it might cause interference or danger.

  • Page 45: Proper Battery Use And Disposal

    Battery usage by children should be supervised. • Avoid dropping the BPC100 or batteries. If the BPC100 or batteries are dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. •...

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