Acer Veriton Z290G Service Manual
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Acer Veriton Z290G Service Manual

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Veriton Z290G
All-In-One Computer Service Guide
Service guide files and updates are available
on the Acer/CSD web site; for more
information, go to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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  • Page 1 Veriton Z290G All-In-One Computer Service Guide Service guide files and updates are available on the Acer/CSD web site; for more information, go to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Refer to the table below for changes made on this version of the Veriton Z290G All-In-One Computer Service Guide. Date Chapter Updates Veriton Z290G AIO Computer Service Guide...
  • Page 3 Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. Veriton Z290G AIO Computer Service Guide...

  • Page 5: Fru Information

    FRU list of this printed service guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. Veriton Z290G AIO Computer Service Guide...
  • Page 6 Veriton Z290G AIO Computer Service Guide...

  • Page 7: Table Of Contents

    ........30 Veriton Z290G AIO Computer Service Guide...
  • Page 8 ..........95 Veriton Z290G AIO Computer Service Guide...

  • Page 9: Chapter 1 - Features And Specifications

    Features and Specifications This chapter lists the features and specifications of the Veriton Z290G AIO computer. NOTE The items listed in this section are for reference only. The exact configuration of your PC depends on the model purchased. System Features...

  • Page 10: Physical Specifications

    • Energy Star 5.0 compliant Description 61.5 × 484 × 402.5 mm (2.42 × 19.05 × 15.85 in) Standard DTX 190 × 175 mm Description 5 to 35 °C (41 to 95 °F) 15% to 80% RH non-condensing Veriton Z290G AIO Computer Service Guide...

  • Page 11: System Tour

    System Tour The pictures and tables in this section illustrate the physical outlook of the computer. Front View Item Veriton Z290G AIO Computer Service Guide Component Integrated webcam Integrated microphone Display screen Speakers Power button/indicator • Green – System is in power-on mode...

  • Page 12: Right Views

    Right Views Item Component Increase brightness key Decrease brightness key USB ports 4-in-1 card reader Microphone jack Headphone jack Reset button Veriton Z290G AIO Computer Service Guide...

  • Page 13: Left And Rear Views

    Left and Rear Views Item Veriton Z290G AIO Computer Service Guide Component Ventilation slots Mounting holes for wall mount option Optical disc drive (ODD) Kensington lock slot Slot for optional VGA out port Slot for optional serial port Computer stand...

  • Page 14: Hardware Specifications

    240-pin DDR3 SO-DIMM Supported brands Hynix, Kingston, Micron, Unifosa, Samsung Population rule You can install memory modules in any combination as long as they match the above specifications. Specification AMI BIOS CMOS Setup Utility Veriton Z290G AIO Computer Service Guide...

  • Page 15: Hard Disk Drive

    • Memory Stick PRO (MS PRO) cards Ethernet Item Specification Controller Realtek RTL8111DL Gigabit Ethernet controller LAN protocol 10/100/1000 Mbps LAN connector type RJ-45 Wireless LAN Item Specification Model Lite-On WN6602RH (802.11 b/g/n) Form factor PCIe Mini Card Veriton Z290G AIO Computer Service Guide...

  • Page 16: Audio

    • Samsung LTM185AT02 TFT LCD 18.5-inch 409.8 × 230.4 140 (V), 150 (H) 1366 × 768 (Wide XGA) CCFL Single channel LVDS 300 nits 16.7M (RGB 6-bits+HiFRC) 16:9 1000:1 5 ms Anti-glare type, 3H hard coating Veriton Z290G AIO Computer Service Guide...

  • Page 17: Chapter 2 - System Utilities

    (BT1) may be defective. In this case, the system cannot retain configuration values in CMOS. Replace the RTC battery with a new one. NOTE For ease of reading, CMOS Setup Utility will be simply referred to as “Setup” or “Setup Utility” in this Service Guide. Veriton Z290G Service Guide Chapter 2...

  • Page 18: Accessing The Setup Utility

    Some options (marked with a ) lead to submenus that enable you to change the values for the option. Use the Up/Down/Left/Right arrow keys to scroll through the items in the submenu Veriton Z290G Service Guide...

  • Page 19: Navigating Through The Setup Utility

    • In the descriptive tables following each of the menu screen illustrations, settings in boldface are the default and suggested settings. Veriton Z290G Service Guide • PC Health Status • Frequency/Voltage Control • BIOS Security Features •...

  • Page 20: Product Information

    Official model name of the computer. System Serial Number System serial number. System BIOS Version Current system BIOS version BIOS Release Date Date when the CMOS setup utility was released. Asset Tag Number System asset tag number Veriton Z290G Service Guide...

  • Page 21: Standard Cmos Features

    • All Errors - Any error detected will pause the system. • No Errors - BIOS will ignore any errors detected during POST • All, but Keyboard - If a keyboard error is detected, BIOS will pause the system. Veriton Z290G Service Guide Value MM/DD/YYYY  (month/day/year) HH:MM:SS (hour:minute:second)

  • Page 22: Advanced Bios Features

    If you set this item to On, the keyboard Num Lock key will be active when the computer boots up. BIOS Write Protect When enabled, BIOS will be write-protected meaning user will not be able to flash the BIOS. Value Enabled Disabled Enabled Disabled Enabled Disabled Veriton Z290G Service Guide...

  • Page 23: Advanced Chipset Features

    Select the Intel Dynamic Video Memory Technology mode. DVMT/Fixed Select to specify the maximum memory size that can be allocated Memory Size as graphics memory using the Intel Dynamic Video Memory Technology. Veriton Z290G Service Guide Value Enabled Disabled Enabled Disabled...

  • Page 24: Integrated Peripherals

    Address I/O port address and interrupt request address of this port. Value Enabled Disabled AHCI Native IDE Enabled Disabled Enabled Disabled Auto Floppy Hard Disk Enabled Disabled Enabled Disabled Enabled Disabled Disabled 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Veriton Z290G Service Guide...

  • Page 25: Power Management Setup

    • Off - The computer remains off until the power button is pressed. • Last State - The computer reverts to the last power state before the power loss occurred. • On - The computer switches back on after the AC power loss. Veriton Z290G Service Guide Value S3 (STR) S1 (POS)

  • Page 26: Pc Health Status

    When enabled, the system will automatically shut down when the Temperature processor temperature goes beyond 105 °C. Smart Fan When enabled, fan speed will speed up or slow down depending on the system temperature. Value Enabled Disabled Enabled Disabled Enabled Disabled Veriton Z290G Service Guide...

  • Page 27: Frequency/Voltage Control

    A slight jitter can introduce a temporary boost in clock speed causing the overclocked processor to lock up. Processor Multiplier This field is only visible if an engineering processor installed. It is only accessible when the EIST function is disabled. Veriton Z290G Service Guide Value Enabled Disabled...

  • Page 28: Bios Security Features

    When enabled, user can use a bootable USB flash drive or USB Boot based external hard drive to boot up the system. to access the Setup Utility. during boot-up and when trying to access the Setup Utility. Value Installed Not Installed Setup System Enabled Disabled Veriton Z290G Service Guide...
  • Page 29 Retype the password to verify the first entry, then press Enter. You will be prompted to save the new password. Press Enter. Press F10 to save the password and close the Setup Utility. Veriton Z290G Service Guide Value Don’t Change Enabled...
  • Page 30 Press Enter twice without entering anything in the new and confirm password fields. You will be prompted to confirm the password removal. Press Enter. Press F10 to save the changes you made and close the Setup Utility. Veriton Z290G Service Guide...

  • Page 31: Load Default Settings

    Perform the steps below to load the system default settings: Select Load Default Settings, then press Enter. You will be prompted to load the system defaults. Select OK, then press Enter. Press F10 to save the changes you made and close the Setup Utility. Veriton Z290G Service Guide...

  • Page 32: Exit Without Saving

    Save & Exit Setup Execute this menu to save the changes made and closes the Setup Utility. Keyboard shortcut: F10 Exit Without Saving Execute this menu to closes the Setup Utility without making any changes. Veriton Z290G Service Guide...

  • Page 33: Chapter 3 - System Disassembly

    Unplug the power cord from the computer. Unplug the network cable and all connected peripheral devices from the computer. Place the computer on a flat, steady surface with the rear cover facing upward. Veriton Z290G AIO Computer Service Guide Chapter 3...

  • Page 34: Disassembly Procedures

    Perform the “Pre-disassembly Procedure” on page 25. Remove the plastic shell covering the computer stand screws. Remove the screws securing the computer stand. Quantity Color Torque Chrome 4.0 +/- 0.3 kgf-cm Part Number 86.00J97.668 Veriton Z290G AIO Computer Service Guide...

  • Page 35: Removing The Side Bars

    Remove the computer stand. Removing the Side Bars Perform the “Pre-disassembly Procedure” on page 25. Remove the screws securing the side bars. Quantity Veriton Z290G AIO Computer Service Guide Color Torque Black 4.0 +/- 0.3 kgf-cm Part Number 86.ZA324.8R0...

  • Page 36: Removing The Front Bezel

    Remove the side bars by following the procedure described on the previous section. Use a flat screwdriver to pry off the front bezel from the rear cover. Detach the front bezel from the rear cover and turn it over to access the webcam cable. Veriton Z290G AIO Computer Service Guide...

  • Page 37: Removing The Webcam Module

    Remove the front bezel by following the procedure described on the previous section. Disconnect the webcam cable from the webcam module. Push the tabs securing the webcam module. Remove the webcam module from the front bezel. Veriton Z290G AIO Computer Service Guide...

  • Page 38: Removing The Lcd Assembly

    Remove the screws securing the LCD assembly to the rear cover. Quantity Detach the LCD assembly from the rear cover and turn it over to access the LCD panel cables. Color Torque Black 4.0 +/- 0.3 kgf.cm Part Number 86.ZA324.8R0 Veriton Z290G AIO Computer Service Guide...
  • Page 39 Disconnect the LCD and inverter cables from the mainboard. Disconnect the touchscreen film cable from the touchscreen control board. Disconnect the touchscreen function cable from both the mainboard and the touchscreen control board. Veriton Z290G AIO Computer Service Guide...

  • Page 40: Removing The Lcd Lvds Cable

    Removing the LCD LVDS Cable Remove the LCD assembly by following the procedure described on the previous section. Disconnect the LCD cable from the LCD board. Color Torque Chrome 4.5 +/- 0.3 kgf.cm Part Number 86.00K96.644 Veriton Z290G AIO Computer Service Guide...

  • Page 41: Removing The Lcd Panel Bracket And Inverter Board

    Detach the LCD panel bracket from the LCD panel, then turn over the inverter board bracket to access the inverter board cables. Disconnect the inverter board cables from the inverter board. Veriton Z290G AIO Computer Service Guide Color Torque Chrome 4.0 +/- 0.3 kgf.cm...
  • Page 42 Remove the screws securing the inverter board. Quantity Remove the inverter board cage from its bracket. Color Torque Chrome 4.5 +/- 0.3 kgf.cm Part Number 86.7A554.6R0 Veriton Z290G AIO Computer Service Guide...

  • Page 43: Removing The Optical Disc Drive

    Disconnect the ODD power and data cables from the mainboard, then the ODD SATA cable from the ODD. Remove the screw securing the ODD bracket to the chassis. Quantity Veriton Z290G AIO Computer Service Guide Color Torque Chrome 4.0 +/- 0.3 kgf.cm Part Number 86.00K96.644...
  • Page 44 Slide the ODD out of the rear cover. Remove the screw securing the ODD bracket. Quantity Detach the ODD bezel from the module. Color Torque Chrome 2.0 +/- 0.2 kgf.cm Part Number 86.00K77.223 Veriton Z290G AIO Computer Service Guide...

  • Page 45: Removing The Hard Disk Drive

    Remove the screw securing the HDD cage to the chassis. Quantity Slide the HDD assembly towards the ODD area to disengage the cage’s tabs from the chassis, then remove the HDD assembly. Veriton Z290G AIO Computer Service Guide Color Torque Chrome 4.5 +/- 0.3 kgf.cm...
  • Page 46 Remove the screws securing the hard drive to its cage. Quantity Slide the hard drive out of its cage. Color Torque Chrome 4.5 +/- 0.3 kgf.cm Part Number 86.00K96.644 Veriton Z290G AIO Computer Service Guide...

  • Page 47: Removing The System Fan

    Remove the LCD assembly by following the procedure described on the page 30. Disconnect the system fan cable from the mainboard. Remove the screw securing the system fan. Quantity Veriton Z290G AIO Computer Service Guide Color Torque Chrome 2.0 +/- 0.2 kgf.cm Part Number 86.7A122.4R0...

  • Page 48: Removing The Heat Sink

    Remove the LCD assembly by following the procedure described on the page 30. Remove the system fan by following the procedure described on the previous section. Loosen the screws securing the heat sink. Quantity Color Torque Chrome 4.5 +/- 0.3 kgf.cm Veriton Z290G AIO Computer Service Guide...

  • Page 49: Removing The Memory Modules

    Removing the Memory Modules Remove the LCD assembly by following the procedure described on the page 30. Open the holding clips securing the memory modules (a), then remove the memory modules from the DIMM slots (b). Veriton Z290G AIO Computer Service Guide...

  • Page 50: Removing The Webcam Cable

    Remove the LCD assembly by following the procedure described on the page 30. Disconnect the webcam cable from the mainboard. Removing the Power Button/LED Assembly Remove the LCD assembly by following the procedure described on the page 30. Disconnect the power button/LED cable from the mainboard. Veriton Z290G AIO Computer Service Guide...

  • Page 51: Removing The Speakers

    Remove the power button/LED assembly from the front bezel. Removing the Speakers Remove the LCD assembly by following the procedure described on the page 30. Disconnect the speaker cable from the mainboard. Veriton Z290G AIO Computer Service Guide...

  • Page 52: Removing The Mainboard

    Remove the power button/LED assembly by following the procedure described on page 42. Remove the speakers by following the procedure described on page 43. 10. Remove the screws securing the mainboard. Quantity Color Torque Chrome 4.5 +/- 0.3 kgf.cm Part Number 86.7A554.6R0 Veriton Z290G AIO Computer Service Guide...
  • Page 53 • The RTC battery has been highlighted with a yellow circle in the above image. Detach the RTC battery and follow local regulations for disposing it. Veriton Z290G AIO Computer Service Guide has been highlighted with a yellow rectangle as shown in the...
  • Page 54 Veriton Z290G AIO Computer Service Guide...

  • Page 55: Chapter 4 - Troubleshooting

    61 to determine which corrective action to take. System Check Procedures IMPORTANT The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

  • Page 56: System Internal Inspection

    Verify that all cable connections inside the system are firmly and properly attached to their appropriate mainboard connectors. Verify that all components are Acer-qualified and supported. 10. Reinstall the rear cover and the TV stand. 11. Power on the system.

  • Page 57: Boot Block Recovery Code Checkpoints

    Erase the flash part. Program the flash part. The flash has been updated successfully. Make flash write disabled. Disable ATAPI hardware. Restore CPUID value back into register. Give control to F000 ROM at F000:FFF0h. Veriton Z290G AIO Computer Service Guide...

  • Page 58: Post Code Checkpoints

    USB controllers are initialized at this point. Initializes DMAC-1 & DMAC-2. Initialize RTC date/time. Test for total memory installed in the system. Also, Check for DEL or ESC keys to limit memory test. Display total memory in the system. Veriton Z290G AIO Computer Service Guide...
  • Page 59 Uninstall POST INT1Ch vector and INT09h vector. Deinitializes the ADM module. Prepare BBS for Int 19 boot. End of POST initialization of chipset registers. Save system context for ACPI. Passes control to OS Loader (typically INT19h). Veriton Z290G AIO Computer Service Guide...

  • Page 60: Dim Code Checkpoints

    The base memory (memory below 1MB) size that is reported in the CMOS (offset Wrong 15h) mismatches with the actual size detected. This condition may occur when the hole is set at 512K base memory or when CMOS is corrupted. Veriton Z290G AIO Computer Service Guide...

  • Page 61: Storage Device

    The IDE/ATAPI device configured as Slave in the 4th IDE controller could not be Error properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. Veriton Z290G AIO Computer Service Guide...
  • Page 62 The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the command but Command Failed transaction failed. This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk. Veriton Z290G AIO Computer Service Guide...

  • Page 63: System Configuration

    Two or more Static Devices are trying to use the same resource space (usually Conflict Memory or I/O). PCI I/O conflict A PCI adapter generated an I/O resource conflict when configured by BIOS POST. Veriton Z290G AIO Computer Service Guide...
  • Page 64 Indicates that <INS> key is pressed during the BIOS POST. The POST will load and use default CMOS settings. Password check The password entered does not match the password set in the setup. This condition failed may occur for both Supervisor and User password verification. Veriton Z290G AIO Computer Service Guide...

  • Page 65: Index Of Symptom-To-Fru Error Messages

    Power Management Mode is set to Enabled. Blinking cursor only; system does not work. • IDE drive connection/cables Veriton Z290G AIO Computer Service Guide Action/FRU • Ensure the system is not in power saving mode. • With the system powered on, measure the voltage of the processor fan connector.
  • Page 66 • CD may have dirt or foreign material on it. Check with a known good disc. • Ensure the CD/DVD-ROM driver is installed properly. • CD/DVD-ROM drive. • Turn up the sound volume. • Speaker power/connection/cable. • CD/DVD-ROM drive. Veriton Z290G AIO Computer Service Guide...
  • Page 67 • Blank monitor (dark) • Blank monitor (bright) • Distorted image • Unreadable monitor Display changing colors. Veriton Z290G AIO Computer Service Guide Action/FRU • Ensure the information in the Standard CMOS Feature of BIOS Setup is set correctly. • RTC battery •...
  • Page 68 • Ensure the Soft-off by PWR-BTTN in CMOS Setup (under Power Management) is not set to Instant-off. • Power switch cable assembly • Power switch cable assembly. • Enter CMOS Setup and load the default settings. • Reload software from Recovery CD. Mainboard Veriton Z290G AIO Computer Service Guide...

  • Page 69: Creating Bios Crisis Recovery Disk

    Press Delete to run the CMOS Setup Utility. Press F9 to load the system default settings. Select Ok, then press Enter. Press F9 to save the default settings and close the Setup utility. Select Ok, then press Enter. Veriton Z290G AIO Computer Service Guide...

  • Page 70: Clearing Cmos

    13. During POST, press Delete to access the Setup Utility. 14. Press F9 to load the system default values. 15. Press F10 to save the changes you made and close the Setup Utility. to turn on the computer. Veriton Z290G AIO Computer Service Guide...

  • Page 71: Chapter 5 - System Architecture

    System Architecture This chapter shows the block diagram and board layout of the Veriton Z290G AIO computer. Block Diagram The core subsystems of the Veriton Z290G computer are depicted in the following block diagram. Veriton Z290G AIO Computer Service Guide...

  • Page 72: Mainboard Layout

    Mini Card slot for optional WLAN module (802.11 b/g/n) DDR3 slot 1 DDR3 slot 2 Processor LCD cable connector Processor fan cable connector HDD SATA cable connector Inverter cable connector Touchscreen panel connector ODD power cable connector ODD SATA cable connector Veriton Z290G AIO Computer Service Guide...
  • Page 73 LINEOUT_JK1 CMOS1 INT_SPK1 SWLED2 HP_JK1 MIC_JK1 MEM_CARD1 USB2 and USB3 BTN1 and BTN2 Veriton Z290G AIO Computer Service Guide Component Webcam cable connector Power jack Ethernet port Rear USB ports PS/2 mouse port PS/2 keyboard port Line-out jack Clear CMOS jumper...
  • Page 74 Veriton Z290G AIO Computer Service Guide...

  • Page 75: Chapter 6 - Field Replaceable Unit (Fru) List

    Field Replaceable Unit (FRU) List This chapter gives you the FRU (Field Replaceable Unit) listing of the Veriton Z290G computer global configurations. Refer to this list when ordering for repair parts or for RMA (Return Merchandise Authorization). IMPORTANT Part number changes will not be noted in this printed Service Guide. The part numbers listed in this Service Guide may differ from those given to regional AUTHORIZED SERVICE PROVIDERS.

  • Page 76: Exploded Diagram

    Exploded Diagram Component Side bars LCD panel bracket HDD cage Rear cover assembly ODD bezel Inverter board bracket ODD bracket Power button/LED assembly LCD panel Front bezel Veriton Z290G AIO Computer Service Guide...

  • Page 77: Fru List

    SODIMM 1GB DDRIII 1333MHZ UNIFOSA GU672203EP0200 LF 128*8 0.065UM MEMORY 2GB DDRIII 1333MHZ HYNIX HMT325S6BFR8C- H9 LF 256*8 46NM MEMORY 2GB DDRIII 1333MHZ MICRON MT8JSF25664HZ- 1G4D1 LF 256*8 0.055UM Veriton Z290G AIO Computer Service Guide Part Number MB.VBK01.001 19.VBK01.002 19.VBK01.001 55.VBK01.001 57.VBK01.001...
  • Page 78 ASSEMBLY LCD 18.5" W/TOUCH PANEL&TOUCH CONTROL BOARD Touchscreen panel film TOUCH PNL 18.5" RESISTIVE SINGLE-TOUCH PANEL PANEL TOUCH FILM ETURBO S5-185E18P5Z1PD6 Part Number 60.VBK01.007 23.VBK01.001 23.VBK01.002 KH.16008.027 KH.16007.026 KH.25007.016 KH.32008.019 KH.32007.008 KH.50007.010 KU.0080D.054 KU.0080F.006 LK.18008.010 LK.18005.027 LK.18005.028 6M.VBK01.001 PC.14600.003 Veriton Z290G AIO Computer Service Guide...
  • Page 79 Side bars FOOT STAND LEFT FOOT STAND RIGHT Power button LED SWITCH HOLDER POWER SWITCH HOLDER HDD bracket HDD BRACKET ODD bracket ODD BRACKET Veriton Z290G AIO Computer Service Guide Part Number 23.VBK01.003 23.VBK01.004 FX.10100.001 FX.10100.023 60.VBK01.003 60.VBK01.002 60.VBK01.001 42.VBK01.002 60.VBK01.005...
  • Page 80 INVERTER BOIARD CABLE LCD LVDS cable LVDS CABLE Webcam cable CAMERA CABLE Touchscreen control board cable CONTROL CABLE Serial port cable COM PORT CABLE Part Number 42.VBK01.003 33.VBK01.003 33.VBK01.004 50.VBK01.003 50.VBK01.001 50.VBK01.006 50.VBK01.005 50.VBK01.002 50.VBK01.004 50.VBK01.007 Veriton Z290G AIO Computer Service Guide...
  • Page 81 KEYBOARD PS/2 104 KEY SIMPLIFIED CHINESE W/O EKEY KEYBOARD PS/2 105 KEY BLACK ARABIC FRENCH W/O EKEY KEYBOARD PS/2 105 KEY BLACK ARABIC/FRENCH W/O EKEY KEYBOARD PS/2 105 KEY BLACK BELGIUM W/O EKEY Veriton Z290G AIO Computer Service Guide Part Number AP.0650A.012 AP.06501.026 27.T30V1.004 KB.PS20B.073 KB.PS20B.071...
  • Page 82 KB.PS203.300 KB.PS20B.085 KB.PS20B.095 KB.PS203.310 KB.PS203.303 KB.PS20B.088 KB.PS20B.104 KB.PS20B.089 KB.PS203.306 KB.PS20B.091 KB.PS20B.076 KB.PS203.291 KB.PS203.314 KB.PS20B.099 KB.PS203.308 KB.PS20B.093 KB.PS203.307 KB.PS20B.092 KB.PS203.316 KB.PS20B.083 KB.PS20B.086 KB.PS203.315 KB.PS20B.100 KB.PS203.317 KB.PS20B.102 KB.PS203.290 KB.PS203.292 KB.PS203.301 KB.PS203.295 KB.PS203.321 KB.PS203.297 KB.PS203.299 KB.PS203.296 KB.PS203.304 Veriton Z290G AIO Computer Service Guide...
  • Page 83 KEYBOARD CHICONY KG-0917 RF2.4 85KEY BLACK HEBREW KEYBOARD CHICONY KG-0917 RF2.4 85KEY BLACK KAZAKH KEYBOARD CHICONY KG-0917 RF2.4 85KEY BLACK RUSSIAN KEYBOARD CHICONY KG-0917 RF2.4 85KEY BLACK SIMPLIFIED CHINESE Veriton Z290G AIO Computer Service Guide Part Number KB.PS203.298 KB.PS203.328 KB.PS20B.109 KB.PS203.293 KB.PS20B.078 KB.PS20B.074 KB.PS20B.094...
  • Page 84 KEYBOARD CHICONY KG-0917 RF2.4 86KEY BLACK SWEDISH Part Number KB.RF403.215 KB.RF403.178 KB.RF403.241 KB.RF403.173 KB.RF403.213 KB.RF403.239 KB.RF403.225 KB.RF403.218 KB.RF403.176 KB.RF403.235 KB.RF403.223 KB.RF403.221 KB.RF403.219 KB.RF403.233 KB.RF403.226 KB.RF403.220 KB.RF403.242 KB.RF403.227 KB.RF403.229 KB.RF403.217 KB.RF403.236 KB.RF403.231 KB.RF403.230 KB.RF403.216 KB.RF403.175 KB.RF403.222 Veriton Z290G AIO Computer Service Guide...
  • Page 85 SCREW MACH CAP M3*L6 NI NYLOK SCREW MACH PAN M3*L4 NI NYLOK SCRW MS/P2*3NBX SCRW TAP PAN M3L8 ZN Miscellaneous TOUCH PANEL TAPE LEFT/RIGHT TOUCH PANEL TAPE UPPER/LOWER Veriton Z290G AIO Computer Service Guide Part Number KB.RF403.224 KB.RF403.237 KB.RF403.238 KB.RF403.174 KB.RF403.177 MS.11200.013...
  • Page 86 Veriton Z290G AIO Computer Service Guide...

  • Page 87: Appendix A - Model Definitions And Configurations

    Appendix A Model Definitions and Configurations This appendix provides features summary for the Veriton Z290G computer configurations. Veriton Z290G AIO Computer Service Guide...
  • Page 88 Veriton Z290G Model Configuration Common features • Project name: vMarr • Model: VZ290G • Chassis: HX101B • Bezel: VAIO1018 • Mainboard: vMarr WINM10_1394(N)_Logo(N)_Eup(Y) Part No. Base Unit Description PQ.VBK03.003 AAP001 VZ290G CH AAP001 W7PR32SG2/XPP/ATMD525B/1G*1/160G*1/ NSM8XS/D18.5W/RF2.4/0910B/RF2.4/0910B PQ.VBK03.004 AAP001 VZ290G CH AAP001 W7PR32SG2/XPP/ATMD525B/2G*1/250G*1/ NSM8XS/D18.5W/RF2.4/0910B/RF2.4/0910B...

  • Page 89: Appendix B - Test Compatible Components

    Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested for both the Home Basic and Home Premium editions of Microsoft’s Windows Vista operating system. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 90 SanDisk MicroSDHC 4 GB Card with Adapter Kingston SDHC SD4 32 GB Card xD Card Olympus xD-Picture Card M+ 2GB Speed Card Fujifilm xD-Picture Card Type M 2 GB Veriton Z290G AIO Computer Service Guide Vendor Transcend Plextor Huawei PowerSync...

  • Page 91: Approved Vendor List (Avl)

    Approved Vendor List (AVL) Component Vendor Type Mainboard kit vMarr WINM10_1394(N)_Logo( N)_Eup(Y) Front bezel Wistron VAIO1018 Chassis Wistron(LY) HX101B Processor Intel ATMD525B Memory Kingston SO1GBIII13 Samsung SO1GBIII13 Unifosa SO1GBIII13 Micron SO2GBIII13 Hynix SO2GBIII13 Hard drive HGST N160GB5.4KS N160GB5.4KS HGST N250GB5.4KS HGST N320GB5.4KS N320GB5.4KS...
  • Page 92 Component Vendor Type Card reader JMicron CR/e_vMarr Wireless LAN kit Lite-On 802.11 b/g/n (mini- card)(half size) Kit Modem Pro-Nets 56K MDM USB TPM module STMicroelectronics TPM Module LCD panel D18.5WXGA D18.5WXGA D18.5WXGA D18.5WXGA Samsung D18.5WXGA Samsung D18.5WXGA Adapter Delta Hipro PS/2 mouse Lite-On PS2/0810...
  • Page 93 Component Vendor Type PS/2 keyboard Chicony PS2/0810 (continuation) PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 Description Keyboard Chicony KB-0759 PS/2 Standard 105KS Black Canadian French w/o eKey Keyboard Chicony KB-0759 PS/2 Standard 107KS Black Brazilian Portuguese w/o eKey...
  • Page 94 Component Vendor Type PS/2 keyboard Chicony PS2/0810 (continuation) PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810 Lite-On PS2/0810...
  • Page 95 Component Vendor Type PS/2 keyboard Lite-On PS2/0810 (continuation) PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 Description Keyboard Lite-On SK-9620 PS/2 Standard 105KS Black Dutch w/o eKey Keyboard Lite-On SK-9620 PS/2 Standard 105KS Black Swiss/G w/o eKey Keyboard Lite-On SK-9620 PS/2 Standard 105KS Black Belgium w/o eKey Keyboard Lite-On SK-9620 PS/2 Standard 105KS Black Icelandic w/o eKey...
  • Page 96 Component Vendor Type USB keyboard Chicony USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 Description Keyboard Chicony KU-0760 USB Standard 104KS Black US w/o eKey Keyboard Chicony KU-0760 USB Standard 104KS Black Traditional Chinese w/ o eKey Keyboard Chicony KU-0760 USB Standard 104KS Black Simplified Chinese w/o...
  • Page 97 Component Vendor Type USB keyboard Chicony USB/0810 (continuation) USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 Lite-On USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 Description Keyboard Chicony KU-0760 USB Standard 104KS Black Greek w/o eKey Keyboard Chicony KU-0760 USB Standard 105KS Black Danish w/o eKey Keyboard Chicony KU-0760 USB Standard 104KS Black Czech w/o eKey Keyboard Chicony KU-0760 USB Standard 105KS Black Romanian w/o eKey...
  • Page 98 Component Vendor Type USB keyboard Lite-On USB/0810 (continuation) USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 Description Keyboard Lite-On SK-9625 USB Standard 105KS Black Spanish w/o eKey Keyboard Lite-On SK-9625 USB Standard 105KS Black Portuguese w/o eKey Keyboard Lite-On SK-9625 USB Standard 105KS Black Canadian French w/o eKey...
  • Page 99 Component Vendor Type USB keyboard Lite-On USB/0810 (continuation) USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 Wireless keyboard Chicony RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B Description Keyboard Lite-On SK-9625 USB Standard 104KS Black Kazakh w/o eKey Keyboard Lite-On SK-9625 USB Standard 104KS Black Turkmen w/o eKey Keyboard Lite-On SK-9625 USB Standard 105KS Black Nordic w/o eKey...
  • Page 100 Component Vendor Type Wireless keyboard Chicony RF2.4/0910B (continuation) RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B Description Keyboard Chicony KG-0917 RF2.4 86KS Black Norwegian Keyboard Chicony KG-0917 RF2.4 85KS Black Hebrew Keyboard Chicony KG-0917 RF2.4 86KS Black Polish Keyboard Chicony KG-0917 RF2.4 86KS Black Slovenian Keyboard Chicony KG-0917 RF2.4 86KS Black Slovak...

  • Page 101: Appendix C - Online Support Information

    This appendix describes online technical support services available to help you repair your Acer products. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer branch offices and regional business units can access our website. However some information sources will require a user ID and password.
  • Page 102 Veriton Z290G AIO Computer Service Guide...

  • Page 103: Index

    Advanced BIOS Features menu 14 Advanced Chipset Features menu 15 BIOS Security Features menu 20 Exit Without Saving 24 Veriton Z290G AIO Computer Service Guide Frequency/Voltage Control menu 19 Integrated Peripherals menu 16 Load Default Settings 23 navigation keys 11...
  • Page 104 1 optical disc drive bezel, part number 72 bezel, remove 36 bracket, part number 71 bracket, remove 36 location 5 part number 70 remove 35 SATA cable, part number 72 specifications 7 troubleshooting 58 Veriton Z290G AIO Computer Service Guide...
  • Page 105 71 power management configure 17 specifications 2 Power-On Self-Test checkpoints 50 error messages 52 Veriton Z290G AIO Computer Service Guide processor check type/speed 12 specifications 6 troubleshooting 57 Product Information menu 12 PS/2 keyboard port 5...
  • Page 106 5 webcam cable, part number 72 cable, remove 42 location 3 module, part number 69 module, remove 29 specifications 8 wireless LAN antennas, part number 69 module, part number 69 specifications 7 Veriton Z290G AIO Computer Service Guide...

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