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Model#: SP5509
USER MANUAL
Please carefully check the unit and make sure there is no damage when you open the carton.
QUESTIONS, PROBLEMS, OR MISSING PARTS?
Please Contact Customer Service Before Returning to Store
www.soupro.com
servicespi@sourceproinc.com
+1-844-455-4621
If parts are damaged or missing please call customer service for replacements.
DO NOT RETURN THIS PRODUCT TO THE RETAILER.
Keep this manual for future reference

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Summary of Contents for HearthPro SP5509

  • Page 1 Model#: SP5509 USER MANUAL Please carefully check the unit and make sure there is no damage when you open the carton. QUESTIONS, PROBLEMS, OR MISSING PARTS? Please Contact Customer Service Before Returning to Store www.soupro.com servicespi@sourceproinc.com +1-844-455-4621 If parts are damaged or missing please call customer service for replacements.
  • Page 2: Table Of Contents

    Table of Contents • GENERAL INFORMATION Package Contents Safety Instructions Warranty • ASSEMBLY INSTRUCTIONS Preparation Assembly • FIREBOX OPERATIONS FCC/IC Information Safety Information Operating Instructions Care And Maintenance Troubleshooting Package Contents Fireplace Mantel Firebox Remote Control SP5509 SP1816-HE-FGPB...
  • Page 3: Safety Instructions

    Safety Instructions Please read and understand this entire manual before attempting to assemble, operate or install the product. IMPORTANT NOTICE When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: WARNING: Place this unit in a location that avoids direct sunlight and high temperatures.
  • Page 4: Warranty

    Warranty 1-YEAR LIMITED WARRANTY Source Pro Industries Ltd. (hereinafter referred to collectively as “the Company”) warrants that your new HearthPo Electric Fireplace is free from manufacturing and materials defects for a period of one (1) year from date of purchase. Subject to the following conditions and limitations: The electric fireplace must be installed and operated at all times in accordance with the installation and operating instructions furnished with the product.
  • Page 5: Preparation

    Preparation IMPORTANT INFORMATION 1. Before you begin, locate the instructions and hardware. Be sure you have all of the parts and can identify them. 2. To avoid scratching the finish, assemble the product on a soft, non-abrasive surface such as carpet or cardboard.
  • Page 6: Assembly

    Assembly Do not fully tighten screws during assembly. Only tighten when all parts are installed in place. KK x 2 LL x 2 MM x 2 NN x 4 OO x 2 WARNING: • If installing the mantel on drywall or other hollow wall applications, the safety mounting tape (KK) must be fastened to studs, headers, or other structural wall members.
  • Page 7: Fcc/Ic Information

    Firebox Model SP1816-HE-FGPB ATTENTION: • Find a location for the firebox that is protected from direct sunlight. • Failure to read all instructions may result in a possible electric shock, fire hazard and/or injury and will void the warranty. WARNING: •...
  • Page 8: Safety Information

    Safety Information Use this firebox only as described in the manual. Any other use is NOT recommended by the manufacturer and may cause fire, electric shock or injury to persons. CAUTION: • If possible, ALWAYS unplug this firebox when not in use. •...
  • Page 9: Operating Instructions

    Operating Instructions Power Button Flame Brightness Mode • The Flame Brightness Mode sets the flame brightness. • Press the POWER button to turn ON or OFF the unit. • Use UP arrow button or DOWN arrow button to scroll • When the unit is in ON mode, the power icon indicator through the flame brightness settings: F0 (no flame), light will be shown green.
  • Page 10: Care And Maintenance

    Care And Maintenance CLEANING INFORMATION: • Make sure the unit is turned off, unplugged and the heating elements of heater are cool whenever you are cleaning the heater. • Clean the metal trim using a water-dampened, soft, and clean cloth. DO NOT use brass polish or household cleaners as these products will damage the metal trim.
  • Page 11: Troubleshooting

    Care And Maintenance DISPOSAL OF USED BATTERY: A battery may contain hazardous substances that could be endangering to the environment and human health. • This symbol marked on the battery and/or packaging indicates that used battery shall not be treated as municipal waste. Instead it shall be left at the appropriate collection point for recycling. •...
  • Page 12 QUESTIONS, PROBLEMS, OR MISSING PARTS? Please Contact Customer Service Before Returning to Store www.soupro.com servicespi@sourceproinc.com +1-844-455-4621 Crafted in China Ver. 0 Distributed by Source Pro Industries Ltd. Workshop 15 & 18, 10/F Metro Centre No. 32 Lam Hing Street, Kowloon Bay, Hong Kong...

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