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- Page 1 Was this document helpful? smarttech.com/docfeedback/171164 SMART Board® 7000 series interactive displays INSTALLATION AND MAINTENANCE GUIDE FOR MODELS: SBID-7075 SBID-7075P SBID-7086 SBID-7086P SBID-7275 SBID-7275P SBID-7286 SBID-7286P...
- Page 2 The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMART Technologies ULC is under license. Trademark notice SMART Board, SMART Notebook, SMART Meeting Pro, SMART Ink, SMART kapp, SMART kapp iQ, HyPr Touch, Pen ID, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
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Page 3: Important Information
Use the power cable provided with the display. If a power cable is not supplied, contact your supplier. Use only power cables that match the AC voltage of the power outlet and that comply with your country’s safety standards. smarttech.com/kb/171164... - Page 4 The accessory slot’s maximum available power is 60 W. The slot is not a limited power source. To reduce the risk of fire, make sure that accessories connecting to the slot satisfy the fire enclosure requirements of IEC 60950-1. smarttech.com/kb/171164...
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Page 5: Federal Communication Commission Interference Statement
100V to 240V AC, 50 Hz to 60 Hz, 162 W SBID-7286 100V to 240V AC, 50 Hz to 60 Hz, 187 W SBID-7075P 100V to 240V AC, 50 Hz to 60 Hz, 147 W SBID-7086P 100V to 240V AC, 50 Hz to 60 Hz, 172 W... - Page 6 This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. smarttech.com/kb/171164...
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Page 7: Innovation, Science And Economic Development Canada Statement
Cet émetteur ne doit pas être co- implantés ou exploités conjointement avec une autre antenne ou émetteur. EU declaration of conformity Hereby, SMART Technologies ULC declares that the radio equipment type Interactive Display SBID-7075, SBID-7075P, SBID-7086, SBID-7086P and the interactive pen, SBID-7000-PEN, are in compliance with Directive 2014/53/EU. -
Page 8: Eu Declaration Of Conformity: Am40
Hereby, SMART Technologies ULC declares that the radio equipment type OPS, AM40 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: smarttech.com/compliance The frequency band and the maximum transmitted power in EU are listed below: Transmitting Band (MHz) Maximum Transmit Power EIRP (dBm) 2400–2483.5... -
Page 9: Table Of Contents
Switching to the Beta channel Adding or removing apps from the launcher Enabling the Whiteboard Library Chapter 5: Configuring connected computers Installing SMART software on connected computers Setting connected computers’ resolutions and refresh rates Chapter 6: Maintaining the display Checking the display installation smarttech.com/kb/171164... - Page 10 Connecting a computer to the display Connecting multiple displays Configuring the computer’s serial interface settings Power states Commands and responses Command inventory Resolving issues with remote management Appendix C: Hardware environmental compliance Waste Electrical and Electronic Equipment (WEEE) Batteries More information viii smarttech.com/kb/171164...
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Page 11: Chapter 1: Welcome
How to install the display How to connect power and devices How to turn on the display for the first time and configure the iQ appliance How to maintain the display for years of use How to troubleshoot issues with the display smarttech.com/kb/171164... -
Page 12: About The Display
Up to four users can write or draw digital ink on the screen at the same time. Each pen writes and draws in its own color. The Pen ID™ feature enables you to assign different ink appearances to each pen. Audio support The display includes integrated speakers for presenting audio from connected input sources. smarttech.com/kb/171164... -
Page 13: Identifying Your Smart Board 7000 Series Interactive Display Model
SBID-7075 White 75" (190 cm) SBID-7086 White 86" (218 cm) SBID-7275 White 75" (190 cm) SBID-7286 White 86" (218 cm) SBID-7075P Black 75" (190 cm) SBID-7086P Black 86" (218 cm) SBID-7275P Black 75" (190 cm) SBID-7286P Black 86" (218 cm) Refer to the specifications for detailed technical information for this model, including product dimensions and weights (see More information on page 10). -
Page 14: Components
Screen Page 5 Presence detection sensor (×2) Page 9 Home button Page 5 Eraser Page 7 Pen (×4) Page 6 Convenience panel Page 8 iQ appliance Page 5 Connector panel Page 27 Not pictured AC power inlet, outlet and switch Page 32 RS-232 connectors Page 20 Page 85 Speakers Page 9 smarttech.com/kb/171164... -
Page 15: Iq Appliance
75" (190.5 cm) 65" (165.2 cm) 38 5/8" (93 cm) SBID-7286 86" (218.4 cm) 74 7/8" (190.3 cm) 42" (107 cm) SBID-7075P 75" (190.5 cm) 65" (165.2 cm) 38 5/8" (93 cm) SBID-7086P 86" (218.4 cm) 74 7/8" (190.3 cm) 42"... -
Page 16: Pens
CAUTION When you return a pen to the magnetic holder, make sure it’s centered in its holder to keep it from falling and being damaged. The pen’s light turns on to indicate that it’s properly positioned in the holder. smarttech.com/kb/171164... -
Page 17: Eraser
IMPORTANT Use only pens designed for SMART Board 7000 series interactive displays (see smarttech.com/kb/171230). After you install the display and turn it on for the first time, place the pens in the holders for at least five minutes. This pairs the pens with the display and charges them for testing purposes. -
Page 18: Convenience Panel
HDMI 2 input Connect a computer or other input source to use with the connectors display (see page 23). NOTE The Power button indicates the display’s status: Power button Display status Not receiving power Amber Standby mode White Normal operating mode smarttech.com/kb/171164... -
Page 19: Related Products
14 W speakers and is intended for wall-mounted displays. You can control volume using the display’s convenience panel or the digital volume controls in a connected computer’s operating system. For more information, see the SBA-100 projection audio system specifications (smarttech.com/kb/171146). smarttech.com/kb/171164... -
Page 20: More Information
Quick reference smarttech.com/kb/171162 User’s guide smarttech.com/kb/171163 SMART Board 7000 series interactive display installation smarttech.com/kb/171160 instructions SMART Board 7000 Pro series interactive display installation smarttech.com/kb/171221 instructions SBID-7075 specifications smarttech.com/kb/171131 SBID-7086 specifications smarttech.com/kb/171132 SBID-7275 specifications smarttech.com/kb/171133 SBID-7286 specifications smarttech.com/kb/171134 SBID-7075P specifications smarttech.com/kb/171211 smarttech.com/kb/171164... - Page 21 These documents are available in the Support section of the SMART website (smarttech.com/support). Scan the QR code on the cover of this guide to view the SMART Board 7000 series interactive display with iQ pages in the Support section. smarttech.com/kb/171164...
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Page 23: Chapter 2: Installing The Display
On occasion, you might also need to move the display to another location after initially installing it. IMPORTANT Transport the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation. smarttech.com/kb/171164... -
Page 24: Using Transportation Aides
You might also need to rotate the display so that its top frame faces to the side. You can do this during transportation, but when you install the display, it must be in landscape orientation (with the top frame facing up). smarttech.com/kb/171164... -
Page 25: Dealing With Cracked, Chipped Or Shattered Glass
SMART reseller. Transporting the display without correct packaging can lead to product damage and voids the warranty. NOTE If the original packaging isn’t available, you can purchase the same packaging directly from your authorized SMART reseller (smarttech.com/where). smarttech.com/kb/171164... -
Page 26: Installing The Display On A Wall
Stand in different parts of the room and count to ten loudly. If you hear anything other than your own voice (such as a rattle, buzzing from elsewhere in the room or echoes), the room may require some modifications to improve the acoustics. Work with an audio specialist to improve the acoustics. smarttech.com/kb/171164... -
Page 27: Choosing A Height
Choosing a height Consider the general height of the user community when you choose the height for the display. SMART recommends that you mount the display so that its top is 6' 5" (1.9 m) from the floor. smarttech.com/kb/171164... -
Page 28: Mounting The Display
Mount the display vertically (90° relative to the floor plus or minus 2° for tolerance) and in landscape orientation. SMART doesn’t support mounting the display at other angles or in portrait orientation. Use a standard VESA mounting plate. smarttech.com/kb/171164... - Page 29 Because the receptacles might not be easily accessible after you mount the display, consider connecting cables for power, room computer and other devices while the display is still in its packaging (see Chapter 3: Connecting power and devices on page 21). smarttech.com/kb/171164...
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Page 30: Installing The Display On A Stand
IMPORTANT If you install the display on a stand, do not move the stand while the display is on. For information on selecting and using a third-party stand, see SMART installation standards (smarttech.com/kb/171035). smarttech.com/kb/171164... -
Page 31: Chapter 3: Connecting Power And Devices
By installing cables in advance, you make use of connectors that might not be accessible after the display is wall-mounted. You can then run the cables across floors or behind walls as needed. WARNING Ensure that any cables that cross the floor to the display are properly bundled and marked to avoid a trip hazard. smarttech.com/kb/171164... -
Page 32: Connecting Power
Wi-Fi connection or one of the RJ45 jacks on the display (pictured). For more information about the display’s network connection and configuration, see Connecting to a network on page 33. IMPORTANT Do not use the RJ45 jack on the iQ appliance to connect to a network. smarttech.com/kb/171164... -
Page 33: Connecting Cables For Room Computers, Guest Laptops And Other Input Sources
Do not connect computers or other devices to the iQ appliance. SMART Board 7000 series interactive displays do not support the use of this connector. NOTE For information about configuring connected computers, see Chapter 5: Configuring connected computers on page 43. smarttech.com/kb/171164... -
Page 34: Using Recommend Cables
(This input supports HDMI 2.0.) DisplayPort: This set of connectors can accommodate a USB cable for touch control and a DisplayPort cable for video and audio. The performance of cables longer than 23' (7 m) is highly dependent on the cable’s quality. smarttech.com/kb/171164... -
Page 35: Connecting External Speakers
Users can use the Input app to view the computer or other device’s input on the display. For information about the Input app, see the SMART Board 7000 series interactive display user’s guide (smarttech.com/kb/171163). Connecting external speakers The display includes two 10 W speakers, which are designed to provide sound at the front of a room. -
Page 36: Connecting Other Devices
SMART offers a classroom audio system that includes microphones (see SMART Audio 400 classroom amplification system on page 10). Room control Although SMART doesn’t offer room control equipment, the display supports systems RS-232 communication for remote management (see Appendix B: Remotely managing the display on page 85). smarttech.com/kb/171164... -
Page 37: Connector Reference
See page 23. HDMI 2.0 in HDMI 1 input See page 23. (video and audio) USB Type-B DisplayPort input (touch) See page 23. DisplayPort in DisplayPort input See page 23. (video and audio) USB Type-A [N/A] This connector is a service port. RJ45 (×2) Network See page 22. smarttech.com/kb/171164... -
Page 38: Display Convenience Panel
See page 23. (video and audio) iQ appliance The following diagram and table present the connectors on the iQ appliance: AM40 AM30 Connector Connects to Notes RJ45 Network Do not use this connector. Use the connectors on the display instead. See page 22. smarttech.com/kb/171164... -
Page 39: Other Connectors
NOTE Older models of the iQ appliance (AM30) don’t have all the connectors. Other connectors There are additional connectors on the bottom of the display (see Mounting multiple displays on page 20 and Appendix B: Remotely managing the display on page 85). smarttech.com/kb/171164... -
Page 41: Chapter 4: Configuring The Display
Adding or removing apps from the launcher Enabling the Whiteboard Library After you have mounted the display and connected power and devices, you can start it for the first time and configure the apps as described in this chapter. smarttech.com/kb/171164... -
Page 42: Turning On The Display For The First Time
7. Select the list of applications that will appear in the launcher, and then tap Next. For more information about the apps, see the SMART Board 7000 series interactive displays user’s guide (smarttech.com/kb/171163) 8. Tap Finish. The Welcome screen appears. smarttech.com/kb/171164... -
Page 43: Connecting To A Network
Configuring the network Network administrators need to configure the network so users can update the display’s firmware and system software automatically over the air and to allow apps to function properly. smarttech.com/kb/171164... - Page 44 Automatic iQ system software update NOTE Block access to https://ws.kappboard.com to prevent automatic iQ system software updates https://*.mixpanel.com iQ system software *.hockeyapp.net iQ system software https://*.smarttech-prod.com SMART Notebook® Player http://*.loggly.com SMART Notebook Player http://*.smarttech.com iQ system software, Workspaces, app, Activities app, SMART Notebook Player https://*.smarttech.com SMART Notebook Player...
- Page 45 2. Configure the network to allow Bonjour and mDNS (multicast). 3. Configure the network to allow Network Time Protocol (NTP) requests to Internet time servers. NOTE Using a 5 GHz wireless network connection may provide a better experience with the Screen Share app. smarttech.com/kb/171164...
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Page 46: Connecting The Display To A Network
6. If the network requires a password, enter the Wi-Fi password and tap Connect. If the network requires a user name and password, enter the user name and Wi-Fi password and tap Connect. Use the crosshairs to move the on-screen keyboard. smarttech.com/kb/171164... - Page 47 9. Tap Save. To install a certificate NOTE Certificates must be PFX format. 1. Copy a PFX format certificate to a USB drive. 2. Tap the Home button on the screen. The launcher appears. 3. Tap Settings The Settings window appears. smarttech.com/kb/171164...
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Page 48: Evaluating The Impact Of Screen Share On Your Network Data Usage
Screen Share on your network. Content being shared Data rate transmission Static content with minor screen movement 20 kbps Static content with periodic scrolling or Spikes briefly to 500–600 kbps, returns to 20 refreshes kbps smarttech.com/kb/171164... -
Page 49: Updating System Software
The display turns off and then turns back on. The display then applies the update. If there is an update for the pen firmware, the pen’s indicator light will flash green or amber. Leave the pen in the tray until the pen’s light is a solid color. smarttech.com/kb/171164... -
Page 50: Switching To The Beta Channel
The Beta channel is meant for advanced users who are comfortable using pre-release software. System software releases in the Beta channel contain new features that are still in development. Sign up to receive Beta channel announcements at smarttech.com/SMARTBetaProgram. IMPORTANT You may encounter bugs or other unexpected behavior in pre-release software. -
Page 51: Getting Support And Sending Feedback
SMART appreciates your willingness to use Beta channel releases and values all types of feedback. Report issues with Beta channel releases at smarttech.uservoice.com. Provide feedback to SMART about new features at smarttech.uservoice.com. Suggest new features to SMART at smarttech.uservoice.com. smarttech.com/kb/171164... -
Page 52: Adding Or Removing Apps From The Launcher
To enable the Library 1. Tap the Home button on the screen. The launcher appears. 2. Tap Settings The Settings window appears. 3. Tap Applications, and then tap Whiteboard 4. Switch the Library option ON. smarttech.com/kb/171164... -
Page 53: Chapter 5: Configuring Connected Computers
You can purchase additional licenses of SMART Learning Suite to install on other computers. Contact your authorized SMART reseller (smarttech.com/where) for more information. IMPORTANT Make sure a computer meets the minimum requirements in the SMART Notebook software... -
Page 54: Setting Connected Computers' Resolutions And Refresh Rates
CHAPTER 5 CONFIGURING CONNECTED COMPUTERS Installing SMART Meeting Pro software The SBID-7075P, SBID-7086P, SBID-7275P and SBID-7286P models come with one room license and ten personal licenses of SMART Meeting Pro software. You can download SMART Meeting Pro software from smarttech.com/downloads and install the room license on a room computer and the personal licenses on up to then users’... -
Page 55: Chapter 6: Maintaining The Display
Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on the screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth. Do not rub the screen with dense or rough material. Do not apply excessive pressure to the screen. smarttech.com/kb/171164... -
Page 56: Maintaining Ventilation
Rapid changes in humidity, which can occur when you operate the product near water (such as a pool, kettle or air conditioner ventilator) To evaporate condensation from the display 1. Remove the humidity source from the display, if possible. 2. Turn off the display. smarttech.com/kb/171164... -
Page 57: Replacing The Pens And Eraser
In most situations, you can put the display to sleep when not using it following the instructions in the SMART Board 7000 series interactive displays user’s guide (smarttech.com/kb/171163). In some situations, such as when you need to transport the display or clean its screen, you need to turn off the display for a period of time. -
Page 58: Resetting The Display
2. Turn off the display (see Turning the display off and back on on the previous page). 3. Flick the switch beside the AC power inlet to the OFF (O) position. 4. Remove all accessible cables and connectors. 5. Remove the iQ appliance from the accessory slot. smarttech.com/kb/171164... - Page 59 Do not leave the display face up, face down or upside down for an extended period. This could cause permanent damage to the screen. 7. Remove the mounting brackets. To transport the display See Transporting the display on page 13. smarttech.com/kb/171164...
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Page 61: Chapter 7: Troubleshooting
Locating the iQ appliance serial number This chapter explains how to troubleshoot issues with the display and its software. Troubleshooting the display The following information helps you resolve a variety of common issues with the display, including issues with: Power Presence detection smarttech.com/kb/171164... -
Page 62: Resolving Issues With Power
Polished floors, glass walls, or other reflective surfaces Be aware that the display’s presence detection range is 16' (5 m). You’re experiencing other issues See Referring to the SMART knowledge base for additional troubleshooting with presence detection, or the information on page 70. previous solutions don’t resolve the issue. smarttech.com/kb/171164... -
Page 63: Resolving Issues With Video
The image isn’t clear. There are Adjust the display’s image settings. lines, double images or other If you have an iQ appliance (AM30), see Display on page 78. distortions. If you have an iQ appliance (AM40), see Display on page 80. smarttech.com/kb/171164... - Page 64 A persistent image appears on the Image persistence or burn in on LCD displays. display. You’re experiencing other issues See Referring to the SMART knowledge base for additional troubleshooting with image quality, or the previous information on page 70. solutions don’t resolve the issue. smarttech.com/kb/171164...
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Page 65: Resolving Issues With Audio
Such sounds may be more noticeable with some displays than with others. You’re experiencing other issues See Referring to the SMART knowledge base for additional troubleshooting with audio, or the previous solutions information on page 70. don’t resolve the issue. smarttech.com/kb/171164... -
Page 66: Resolving Issues With Touch And Digital Ink
Microsoft® Office. Reinstall or update SMART Product Drivers and SMART Ink. You’re experiencing other issues See Referring to the SMART knowledge base for additional troubleshooting with touch and digital ink, or the information on page 70. previous solutions don’t resolve the issue. smarttech.com/kb/171164... -
Page 67: Troubleshooting The Display's Software
When the annotation is open in the The SMART kapp app is unable to connect to the display when an annotation is Whiteboard app, you’re unable to open in the Whiteboard app. connect the SMART kapp app to your display. smarttech.com/kb/171164... -
Page 68: Resolving Issues With Activities
See Turning the display off and back on on page 47. I’m unable to download If you’re using an iPhone, download the app from the Apple App Store. SMART Notebook Player. Notebook Player is currently unavailable for Android devices and iPad devices. smarttech.com/kb/171164... -
Page 69: Resolving Issues With Browser
You need to share a SMART Notebook file with the display. files in the mobile app. See the SMART Board 7000 series interactive displays user’s guide (smarttech.com/kb/171163) and your computer’s documentation. The mobile device or Notebook The display or the mobile device is unable to connect to the Internet. Check the Player is no longer connected to the settings for the display and the mobile device and try connecting again. -
Page 70: Resolving Issues With Screen Share
If touch interactivity is slow, close some open applications on the computer. Make sure the latest version of SMART Product Drivers is installed on your computer. See smarttech.com/downloads. Remove any USB cable extenders. For best results, use a 16' (5 m) or shorter USB cable. -
Page 71: Resolving Issues With Android Mobile Devices
The display’s name appears in the Open the Screen Share app. list of available devices but you’re a. On the display, open the launcher. unable to connect to it. The launcher appears. b. Tap Screen Share smarttech.com/kb/171164... - Page 72 Touch interactions are not supported while using Screen Share. touch or you’re unable to write or draw with the pens. The issues persist even after you’ve Contact your system administrator. restarted your Android mobile device and ensured it is on the same network as the display. smarttech.com/kb/171164...
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Page 73: Resolving Issues With Apple Devices
Make sure your computer or device has the latest operating system software. The display’s name appears in the Open the Screen Share app. list of available devices but you’re a. On the display, open the launcher. unable to connect to it. The launcher appears. b. Tap Screen Share smarttech.com/kb/171164... - Page 74 The issues persist even after you’ve Contact your system administrator. restarted your Mac computer or iOS mobile device and ensured they are on the same network as the display. smarttech.com/kb/171164...
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Page 75: Resolving Issues With Chrome Browser And Chromebook
The display’s name appears in the Open the Screen Share app. list of available devices but you’re a. On the display, open the launcher. unable to connect to it. The launcher appears. b. Tap Screen Share smarttech.com/kb/171164... - Page 76 SMART Board 7000 series interactive displays user’s guide video to the display. (smarttech.com/kb/171163) for more information. The screen is not responding to Touch interactions are not supported while using Screen Share. touch or you’re unable to write or draw with the pens.
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Page 77: Resolving Issues With Windows Computers
Disconnect the computer or mobile device. The display’s name appears in the Open the Screen Share app. list of available devices but you’re a. On the display, open the launcher. unable to connect to it. The launcher appears. b. Tap Screen Share smarttech.com/kb/171164... - Page 78 Select the display in the list of devices found, and follow the on-screen instructions. If the display is connected to the network with an Ethernet cable, Wi-Fi needs to be enabled. However, the display doesn’t need to be connected to a wireless network.. smarttech.com/kb/171164...
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Page 79: Advanced Troubleshooting For Screen Share
Wait several minutes and attempt to connect again. You’re using Miracast or an unsupported wireless screen casting method. See the SMART Board 7000 series interactive displays user’s guide (smarttech.com/kb/171163). smarttech.com/kb/171164... -
Page 80: Referring To The Smart Knowledge Base For Additional Troubleshooting Information
Refer to the SMART knowledge base for additional troubleshooting information not include in this guide: community.smarttech.com Contacting your reseller for additional support If an issue you’re experiencing with the display persists or isn’t covered in this guide or the knowledge base, contact your authorized SMART reseller (smarttech.com/where). smarttech.com/kb/171164... -
Page 81: Locating The Display Serial Number
On the back of the display Locating the iQ appliance serial number The iQ appliance’s serial number is located on the iQ appliance. NOTE You need to remove the iQ appliance from the display to locate the serial number. smarttech.com/kb/171164... -
Page 83: Appendix A: Using Settings
Network settings Application settings System settings You can access the display’s settings using the icon in the launcher. iQ appliance (AM30) About device Option Values Function Notes Product information [N/A] Select a name for your display [N/A] Board name smarttech.com/kb/171164... -
Page 84: Diagnostics
Write logs to USB Input Show touches [N/A] Shows visual feedback of touches [N/A] on the screen Pointer location [N/A] Shows touch feedback [N/A] Language Option Values Function Notes [Languages] Sets the language for the settings [N/A] Language menu smarttech.com/kb/171164... -
Page 85: Country
[N/A] Scan for wireless networks Tap More to access this option. WPS Pin Entry [N/A] [N/A] Not used [N/A] [N/A] Not used Wi-Fi Direct Advanced [N/A] Set advanced options for Wi-Fi See Advanced Wi-Fi options on the next page. smarttech.com/kb/171164... -
Page 86: Advanced Wi-Fi Options
Manual configuration isn’t available. The IP address is automatically configured via DHCP. If you require a static IP address, use DHCP reservation on the router. Option Values Function Notes IP address [N/A] Shows the display’s IP address [N/A] [N/A] Shows the display’s MAC address [N/A] MAC address smarttech.com/kb/171164... -
Page 87: Date & Time
Check for Updates Now [N/A] Checks for updates to the system If an update is available, the text software changes to Apply update now. NOTE The display must be connected to the Internet to check for system software updates. smarttech.com/kb/171164... -
Page 88: Display
See page 42 for more information. launcher SMART Whiteboard Option Values Function Notes Whiteboard storage Enables or disables saving [N/A] Library whiteboard sessions For 1 week Sets how long the whiteboard [N/A] Save whiteboards in sessions are saved library For 1 Month Indefinitely smarttech.com/kb/171164... -
Page 89: Iq Appliance (Am40)
Status Wi-Fi [N/A] Shows information about the [N/A] wireless network the display is connected to. [N/A] Shows information about the [N/A] Ethernet network the display is connected to. [N/A] Shows information about the [N/A] Bluetooth display’s Bluetooth smarttech.com/kb/171164... -
Page 90: Application Settings
Brightness level 0–100 Sets the display’s contrast level [N/A] Contrast Audio Speakers [N/A] [N/A] [N/A] Built-in Speakers Enables or disables the display’s When analog speakers are internal speakers connected to the display, it automatically disables the display’s internal speakers. smarttech.com/kb/171164... - Page 91 Copy diagnostic logs to a USB [N/A] Save Log File drive Sends usage statistics and error [N/A] Improve the reports to SMART Experience Security Install certificates [N/A] Install certificates to connect to a network Clean up [N/A] [N/A] [N/A] smarttech.com/kb/171164...
- Page 92 [N/A] [N/A] [N/A] Board Details Build Number [N/A] Shows the iQ system software’s [N/A] version number Serial Number [N/A] Shows the display’s serial [N/A] number Firmware Details [N/A] [N/A] [N/A] Touch controller [N/A] [N/A] [N/A] version smarttech.com/kb/171164...
- Page 93 [N/A] Legal Information [N/A] [N/A] [N/A] End User License [N/A] Shows the SMART end user [N/A] license agreement Agreement Open Source Licenses [N/A] Shows the open source licenses [N/A] SMART Intellectual [N/A] Shows the SMART intellectual [N/A] property information Property smarttech.com/kb/171164...
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Page 95: Appendix B: Remotely Managing The Display
Resolving issues with remote management You can connect a computer to the room control input on the display to remotely select video inputs, turn the display on or off and get information about the display’s current settings, such as contrast and power state. smarttech.com/kb/171164... -
Page 96: Connecting A Computer To The Display
Connect an RS-232 cable from the computer’s serial output to the RS-232 IN connector on the bottom of the display. IMPORTANT Use only a standard RS-232 cable. Do not use a null modem cable. Null modem cables typically have ends of the same type. smarttech.com/kb/171164... -
Page 97: Connecting Multiple Displays
Configure the computer’s serial interface before sending commands to the display. To configure the computer’s serial interface 1. Turn on the display. 2. Turn on the computer, and then start the serial communications program or terminal emulation program. smarttech.com/kb/171164... -
Page 98: Power States
You send the set powerstate=on command. POWERSAVE The screen is off, and the display is a very low power state. The display enters READY state when the following occurs: A user presses the Power button on the convenience panel. You send the set powerstate=on command. smarttech.com/kb/171164... -
Page 99: Commands And Responses
> NOTES Use ASCII formatted commands. Commands aren’t case-sensitive. You can use the BACKSPACE key when typing commands. Review each entry carefully before you press ENTER. Don’t send another command until you receive the response and the next command prompt. smarttech.com/kb/171164... - Page 100 > This example decreases the volume by 15: >set volume-15 volume=55 > To identify or assign a value for a specific display Start the command with [Display],@, where [Display] is the display you want to apply the command to. smarttech.com/kb/171164...
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Page 101: Command Inventory
Where [Value] is one of the following: Where [Value] is one of the following: =ready ready =standby standby =powersave powersave updateon NOTE updateready If the display is in UPDATEON or UPDATEREADY state, it might not change power states after receiving the command. smarttech.com/kb/171164... -
Page 102: Input
Where [Value] is one of the following: Where [Value] is a number between 5 and 100 +[Value] -[Value] =[5–100] Freeze Get command Set command Response get videofreeze set videofreeze[Value] videofreeze=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =off smarttech.com/kb/171164... -
Page 103: Volume
[Display] is the display’s label (A, B, and so on). [Value] is the firmware version. Serial number Get command Response get serialnum serialnum=[Value] Where [Value] is the serial number. NOTE If multiple display are connected, the response includes the serial numbers for all displays separated by commas. smarttech.com/kb/171164... -
Page 104: Resolving Issues With Remote Management
Configure the serial interface settings. See Configuring the computer’s serial interface settings on page 87. You’re experiencing other issues See Referring to the SMART knowledge base for additional troubleshooting with remote management, or the information on page 70. previous solutions don’t resolve the issue. smarttech.com/kb/171164... -
Page 105: Appendix C: Hardware Environmental Compliance
The crossed-out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste. Batteries The pens contain rechargeable lithium batteries. Recycle or dispose of batteries properly. More information smarttech.com/compliance for more information. smarttech.com/kb/171164... - Page 106 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171164...
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