Service ..................................37 Warranty Statement for Europe........................37 Warranty Statement for Middle East and Africa (MEA) ..................39 AOC International (Europe) B.V........................41 Warranty Statement for North & South America (excluding Brazil) ............42 EASE PROGRAME ............................44 TCO DOCUMENT ............................45...
Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product.
Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
Power Cable Audio Mini DP D-SUB HDMI Mini DP, Not all signal cables (Audio, D-SUB, DP, HDMI and USB cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
Setup Base Please setup or remove the base following the steps as below. Please place the monitor on a soft and flat surface to prevent the scratch. Setup: Remove:...
Adjusting Viewing Angle For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. NOTE: Do not adjust the viewing angle over degrees in order to avoid damage.
Connecting the Monitor Cable Connections In Back of Monitor and Computer: Power HDMI1 HDMI2 Mini DP D-SUB AUDIO IN Earphone out USB3.1 Gen1 10 USB3.1 Gen1 11 USB3.1Gen1+Quick Charging 12 USB-PC upstream To protect equipment, always turn off the PC and LCD monitor before connecting. Connect the power cable to the AC port on the back of the monitor.
Hotkeys Menu/Enter/ Power Source/Auto/Exit Volume Clear Vision Source/Auto/Exit When the OSD is closed, press “up” button will be Source hot key function. When the OSD is closed, press “up” button continuously about 2 second to do auto configure (Only for the models with D-Sub). Volume When there is no OSD, press “...
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Clear Vision When there is no OSD, Press the “ ” button to activate Clear Vision. Use the “ ” or “ ” buttons to select between weak, medium, strong, or off settings. Default setting is always “off”. Press and hold “ ”...
OSD Setting Basic and simple instruction on the control keys. Press the MENU-button to activate the OSD window. Press to navigate through the functions. Once the desired function is highlighted, press the ▼ to activate it. If there is a sub-menu, press to navigate through the sub-menu functions.
Luminance MENU 1 Press (Menu) to display menu. (Luminance), and press ▼ to enter. 2 Press to select 3 Press to select submenu. 4 Press to adjust. 5 Press ▲ to exit Contrast 0-100 Contrast from Digital-register. Brightness 0-100 Backlight Adjustment Standard Standard Mode Text...
Color Setup MENU 1 Press (Menu) to display menu. (Color Setup), and press ▼ to enter. 2 Press to select 3 Press to select submenu. 4 Press to adjust. 5 Press ▲ to exit Warm Recall Warm Color Temperature from EEPROM. Normal Recall Normal Color Temperature from EEPROM.
Picture Boost MENU 1 Press (Menu) to display menu. (Picture Boost), and press ▼ to enter. 2 Press to select 3 Press to select submenu. 4 Press to adjust. 5 Press ▲ to exit Bright Frame ON/OFF Enable/Disable Bright Frame Frame Size 14-100 Adjust the Size of the Frame...
OSD Setup MENU 1 Press (Menu) to display menu. (OSD Setup), and press ▼ to enter. 2 Press to select 3 Press to select submenu. 4 Press to adjust. 5 Press ▲ to exit Language Select the OSD language Timeout 5-120 Adjust the OSD timeout.
PIP Setting MENU 1 Press (Menu) to display menu. to select PIP, and press ▼ to enter. 2 Press 3 Press to select submenu. 4 Press to adjust. 5 Press ▲ to exit OFF / PIP / PBP / PBP 4WIN Follow Input Select Main Source...
Extra MENU 1 Press (Menu) to display menu. (Extra), and press ▼ to enter. 2 Press to select 3 Press to select submenu. 4 Press to adjust. 5 Press ▲ to exit Auto Auto Detect input signal D-SUB Select D-SUB signal source as input HDMI1 Select HDMI1 signal source as input Input Select...
Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide.
Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below).
Screen+ Welcome to "Screen+" software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier.
Adjust the maximum resolution and frequency that the monitor can handle properly. Make sure the AOC Monitor Drivers are installed. Adjust the Contrast and Brightness Controls. Press to auto adjust. Picture Is Fuzzy & Has Make sure you are not using an extension cable or switch box.
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The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Make sure the monitor's video cable is properly connected to the computer. Monitor Is Stuck In Active Inspect the monitor's video cable and make sure no pin is bent. Off-Mode"...
Specification General Specification Model name U4308V Driving system TFT Color LCD Viewable Image Size 108cm diagonal Panel Pixel pitch 0.2451(H)mm x 0.2451(V)mm Video R, G, B Analog Interface & Digital Interface Separate Sync. H/V TTL Display Color 1.07B Colors 30k-99kHz(D-SUB) Horizontal scan range 30k-160kHz(HDMI、DP)
Pin Assignments 15-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name Video-Red Video-Green Ground Video-Blue N.C. N.C. DDC-Serial data Detect Cable H-sync GND-R V-sync GND-G DDC-Serial clock GND-B 19-Pin Color Display Signal Cable Pin No. Signal Name Pin No.
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20-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name ML_Lane 3 (n) ML_Lane 0 (p) ML_Lane 3 (p) CONFIG1 ML_Lane 2 (n) CONFIG2 AUX_CH(p) ML_Lane 2 (p) ML_Lane 1 (n) AUX_CH(n) Hot Plug Detect ML_Lane 1 (p) Return DP_PWR ML_Lane 0 (n) DP_PWR...
Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
WEEE Declaration Disposal of Waste Equipment by Users in Private Household in the European Union. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
EPA Energy Star ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, AOC International (Europe) BV and Envision Peripherals, Inc. have determined that this product meets the ENERGY STAR® guidelines for energy efficiency. (FOR EPA CERTIFIED MODELS)
The freight cost for the warranty is pre-paid by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Certified or Authorized Service Center under the following condition: ...
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If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service Center will provide you with an estimate of service costs before receiving your authorization to perform service.
During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center) Warranty Support at an AOC’s Authorized Service Center or Dealer and at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard Policy,...
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Repair, modification, or installation of options or parts by anyone other than an AOC Certified or Authorized Service Center Improper environments like humidity, water damage and dusts Damaged by violence, earthquakes and terrorist attacks Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other...
No manufacturer can guarantee that all panels will be free from pixel defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for each type.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty. * This limited warranty does not cover any losses or damages that occur as a result of:...
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ARGENTINA: http://ar.aoc.com/support/find_service_center BOLIVIA: http://bo.aoc.com/support/find_service_center CHILE: http://cl.aoc.com/support/find_service_center COLOMBIA: http://co.aoc.com/support/find_service_center COSTA RICA: http://cr.aoc.com/support/find_service_center DOMINICAN REPUBLIC: http://do.aoc.com/support/find_service_center ECUADOR: http://ec.aoc.com/support/find_service_center EL SALVADOR: http://sv.aoc.com/support/find_service_center GUATEMALA: http://gt.aoc.com/support/find_service_center HONDURAS: http://hn.aoc.com/support/find_service_center NICARAGUA: http://ni.aoc.com/support/find_service_center PANAMA: http://pa.aoc.com/support/find_service_center PARAGUAY: http://py.aoc.com/support/find_service_center PERU: http://pe.aoc.com/support/find_service_center URUGUAY: http://pe.aoc.com/support/find_service_center VENEZUELA: http://ve.aoc.com/support/find_service_center IF COUNTRY NOT LISTED: http://latin.aoc.com/support/find_service_center...
Tube & LCD Panel) *AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.
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