Table of Contents Register and protect your purchase ....................3 English Important Safety Instructions ......................4 What’s in the Box ............................5 Let’s Get Started! ............................6 Direct Unit Mounting ..........................8 How to Control Your AC .........................11 Operating Your AC ...........................12 Care and Cleaning ............................14 Troubleshooting ............................15 WiFi App Installation ..........................31 Spanish/French/English Online QSG ....................33...
Thank you for choosing TCL. We want your ownership experience to bring you as much joy as the appliance you purchased does, so we’re o ering you a special price on TCL Protection Plans when you purchase during registration. Add a TCL Protection Plan within your...
The electrical ratings for your air conditioner are listed on the model and serial number label located on the front right side of the unit (when facing the front). REGISTER YOUR APPLIANCE You can register your appliance online by going to register.tcl.com Be sure to retain your original sales receipt. A valid proof of purchase is required for all warranty claims. BATTERY WARNING STATEMENT Do not mix old and new batteries and do not mix alkaline, standard (carbon-zinc) or rechargeable (ni-cad, ni-mh, etc.) batteries...
BEFORE YOU BEGIN • Read the instructions completely and carefully • Save these instructions for local inspector’s use • Observe all governing codes and ordinances • Note to installer – be sure to leave these instructions with the consumer • Note to consumer –...
Let’s get started! Step 1: Testing Before you install the AC, let’s test it to make sure it made it safely to your home and your outlet has the proper power outlet to run your AC. Place it on a flat surface, plug it directly into a wall outlet (never use a power strip or other device), and turn it on.
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The ground wire hole does not exist. In a clear area about 3 inches (max) from the front edge, drill a 3/16’’ pilot hole for the grounding screw through the left-hand side of the sleeve as shown below. Pull the loose end of the ground wire out of the front of the sleeve and bend it away from the opening.
These grills should be replaced with the dual intake grill type, as pictured below. • Remove the existing single intake grill and save the mounting screws. Warning: When removing the grill, protect it from falling by securing with a leash. This can be fastened with a cord or strap looped through the grill and secured with a knot.
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Seal Installation Use 1’’x3/8’’x25’’ long seal in the center at the top of the sleeve. Remove the back paper and press into position. Use 1’’x3/8’’x14’’ seal both to the left and right sides of the sleeve. Cut the 1’’x3/8’’x25’’ long seals to 14’’ length each and attach to the vertical sections of the grill as shown.
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Trim Kit Installation Instructions Install the 1’’x1’’x84’’ long stuffer seal between the wall sleeve and the unit. A flat-bladed screwdriver or putty knife is needed. Assemble the trim frame by inserting the top and bottom pieces into the side pieces and snapping them into place.
How to Control Your AC All the basics you need to know to stay cool! Digital Display: When the timer is not in use, the operation mode and the set temperature will be displayed. Time will be displayed under the timer setting. Time will be displayed under timer setting.
buttons will increase or decrease the timer. The Timer can be set in 0.5 hours increment below 10 hours and 1 hour increment for 10 hours or above. The Set light will turn on while setting. To cancel the Set function, press the TIMER button again. the humidity is high.
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the Timer. • Timer Off: The timed stop is programmed by pressing Timer button. Set the rest time by pressing the button Up or Down until the rest time displayed is to your demand then press Timer button again. • Timer On: When the unit is off, press Timer button at the first time, set the temperature with pressing the button Up or Down.
Care And Cleaning Clean your air conditioner to keep it looking new and to minimize dust build up. AIR FILTER CLEANING The air filter should be checked at least once every month to see if it needs cleaning. Trapped particles and dust can build up in the filter and may decrease airflow as well as cause the cooling coils to accumulate frost.
Troubleshooting Having trouble completing installation? Don’t worry, it’s usually an easy fix. PROBLEM POSSIBLE CAUSES SOLUTIONS • Make sure the air conditioner is plug is The air conditioner is unplugged pushed completely into the outlet The fuse is blown/circuit breaker •...
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If your phone does not currently have a QR scanner installed you can download and install one from your App store. tcl.link/homeconnectapp The TCL Home Comfort App is supported on 2.4 GHZ Wi-Fi Channels only. Note: Please be sure your connection is using a Wireless channel broadcasting in 2.4GHZ After navigating to the TCL Home Comfort App select DOWNLOAD, INSTALL, and then OPEN.
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Step 2: Register Your Account Once you download the App, you will need to create an account. Click the “Register” button to begin the registration process. You can register with your email address OR with a mobile phone number. Register with an email address: Register with a mobile phone number: Select “or Register with Mobile number”...
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Step 3: Login to Your User Account Once you have registered and created an account, click the “Login” button. You will be able to login with either the email account or mobile phone number you registered with. For phone number login: You will be requested each time to validate login with a login code sent via text.
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Forgot Password? If you forget your password, you can retrieve it by following these instructions: Press the “Forgot password” button to enter the next page. Type in the registered phone number or email address and press the “Next” button to continue. You will receive a verification code to continue.
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Step 4: Add Your AC Unit After installing the TCL Home Comfort App on your mobile device, you must then add your AC unit to be controlled by your installed app. Follow the directions below: Press the “Add Device” and click the type of product you are connecting to.
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Home Comfort App permission to enable Location. This setting can typically be found by going to Settings > Apps > TCL Home Comfort and then select to enable Location. The exact location and method to enable this setting varies by phone OS and version.
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After connecting to the wireless network, The TCL Home Comfort App software will automatically try to pair with the AC unit. The AC unit’s LED screen may display “PP” or “SA”, indicating it is searching for the network signal. This may take 10-15 seconds to connect the AC to the network.
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Add the AC Unit to the Wireless Network using “AP Mode” If connections to the wireless network fail using the “CF mode”, you can connect using the “AP mode” (using the AC unit as a mobile hotspot). On the App page indicating CF mode, click “AP mode” in the top, right-hand corner as illustrated.
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Connect to the TCLHOMECOMFORT-XXXX network. After connecting to “TCLHOMECOMFORT -XXXX” network using the AC unit’s Wi-Fi adapter, return to the TCL Home Comfort App to resume setup. You may need to manually navigate back to the TCL Home Comfort App. Note:...
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This may take 10-15 seconds to connect the AC to the network. When the connection is complete, the TCL Home Comfort App on your mobile device will show the unit as connected with a check mark as illustrated. If the setup connection fails, the App will display a warning.
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Step 6: Controlling Your AC Unit Click the air conditioner name to enter the App control panel. Click the ON/OFF button to adjust the settings. You can adjust the settings for the operating mode you want to use: Cool, Heat, Dry, Fan, Auto.
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For Fan mode, click the "Fan" button and choose the speed you want: Low, Med, High, Auto. Other unit controls can be changed by selecting the "Function" button. By selecting the Function control, you can select the Sleep or Eco modes. In Sleep mode, the fan speed will be set to low only.
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To set the Timer function: Click the "Timer" button. The App will enter the timer setting screen. It will display times that were previously scheduled. You can press to edit the timer or create a new timer by clicking the "Add Timer" button. Click "ON"...
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More Options- From the upper, right-hand corner, you can view or change the following options: Modify Device Name, Device Sharing, Device Info, Feedback, Check for Updates, Remove the Device or Restore Defaults. Manage the information in your profile. It includes: Account information.
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The first registered mobile device is the main control and other devices can only be shared Note: through the primary device. Shared accounts need to be setup for the same country. Tap "Pattern unlock" under the Profile section where you set your name. You can then set up your App unlock pattern.
TCL Home Comfort App loses connectivity to AC • Restart wireless router, AC, and during setup Network error restart mobile device with TCL Home Comfort App installed. • Restart wireless router, AC, and Network error restart mobile device with TCL Home Comfort App installed.
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