Philips 276B1 User Manual page 43

13.Troubleshooting & FAQs
  
  
Q14: Where can I find Regulation
& Service Information Manual
mentioned in EDFU?
Ans.: Regulation & Service Information
Manual can be download on the
Philips website support page.
Q15: Why cannot detect my monitor's
Windows Hello webcam, and
also Face Recognition option is
greyed out?
Ans: To fix this issue, you need to
proceed following steps to
detect the webcam device again:
1. Press Crtl + Shift + ESC to launch
the Microsoft Windows Task
Manager.
2. Select 'Services' tag.
3. Scroll down and select 'WbioSrvc'
(Windows Biometric Service). If
the status shows 'Running', right
click to stop the service first, then
restart the service manually.
4. Then go back to sign-in options
menu to set up Window Hello
Webcam.
41