Limited Warranty - Sanxin OCR-2250A Manual

Limited Warranty

Bazhou Sanxin Steel Pip Co., Ltd. (Sanxin) warrants to original retail purchaser of this product, and
to no other person, that if this product is assembled and operated in accordance with the printed
instructions accompanying it, then for a period of one (1) year from the date of purchase, all parts in such
product shall be free from defects in material and workmanship. Sanxin Co., Ltd. may require reasonable
proof of your date of purchase. Therefore, you should retain your sales slip or invoice. This Limited
Warranty shall be limited to the repair of replacement of parts, which prove defective under normal use
and service and which Sanxin Co., Ltd. shall determine in its reasonable discretion upon examination to be
defective. Before returning any parts, you should contact Sanxin Co., Ltd.'s Customer Service Department
using the contact information listed below. If Sanxin Co., Ltd. confirms, after examination, a defect
covered by this Limited Warranty in any returned part, and if Sanxin Co., Ltd. approves the claim, Sanxin
Co., Ltd. will replace such defective part without charge. If you return defective parts, transportation
charges must be prepaid by you. Sanxin Co., Ltd. will return replacement parts to the original retail
purchaser, freight or postage prepaid.
This Limited Warranty does not cover any failures or operating difficulties due to accident, abuse,
misuse, alteration, misapplication, improper installation or improper maintenance or service by you or any
third party, or failure to perform normal and routine maintenance on the product as set out in this owner's
manual. In addition, the Limited Warranty does not cover damage to the finish, such as scratches, dents,
discoloration, rust or other weather damage, after purchase.
If you need help, have missing or damaged parts, or have any questions please email us at
customerservice@sanxinint.com
(9:00am – 4:00pm, Monday through Friday, Central Standard Time)
Thank you for purchasing this charcoal grill!
Or, call us toll free at
855-328-4769
Model #OCR-2250A
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