Brother MFC-L2685DW Basic User's Manual page 61

Error Message
Drum !
Jam 2-sided
(For automatic 2-sided
printing models)
Jam Inside
Jam Rear
Jam Tray
Manual Feed
Cause
The corona wire on the
drum unit must be cleaned.
The drum unit or the toner
cartridge and drum unit
assembly is not installed
correctly.
The paper is jammed
underneath the paper tray
or the fuser unit.
The paper is jammed inside
the machine.
The paper is jammed in the
back of the machine.
The paper is jammed in the
paper tray.
Manual was selected as
the paper source in the
printer driver when there
was no paper in the manual
feed slot.
Action
Clean the corona wire on the drum
unit.
Put the toner cartridge in the drum
unit. Then reinstall the toner cartridge
and drum unit assembly in the
machine.
Pull the paper tray and the 2‑sided
tray out completely, open the back
cover and then remove the jammed
paper. Close the back cover, and put
the paper tray and the 2-sided tray
firmly back in the machine.
Open the front cover and remove the
toner cartridge and drum unit
assembly. Pull out the jammed paper.
Close the front cover. If the error
message remains, press Start.
Open the fuser cover and remove the
jammed paper. Close the fuser cover.
If the error message remains, press
Start.
Pull the paper tray out completely and
remove the jammed paper. Put the
paper tray firmly back in the machine.
Place paper in the manual feed slot.
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