Mercury 2010 Milan Owner's Manual

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Contents
Table of Contents
Bookmarks

Table of Contents

Quick Links

Introduction

Instrument Cluster

Warning Lights And Chimes

Gauges

Message Center

Entertainment Systems

AM/FM stereo with CD/MP3

Auxiliary Input Jack (Line In)

Usb Port

Satellite Radio Information

Navigation System

Sync

Climate Controls

Manual Heating And Air Conditioning

Dual Automatic Temperature Control

Navigation System Based Climate Control

Rear Window Defroster

Headlamps

Windshield Wiper/Washer Control

Steering Wheel Adjustment

Power Windows

Mirrors

Speed Control

Moon Roof

Table of Contents

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Summary of Contents for Mercury 2010 Milan

Page 1 Introduction Instrument Cluster Warning lights and chimes Gauges Message center Entertainment Systems AM/FM stereo with CD/MP3 Auxiliary input jack (Line in) USB port Satellite radio information Navigation system SYNC Climate Controls Manual heating and air conditioning Dual automatic temperature control Navigation system based climate control Rear window defroster Lights...
Page 2: Table Of Contents
Table of Contents Locks and Security Keys Locks Anti-theft system Seating and Safety Restraints Seating Safety restraints Airbags Child restraints Tires, Wheels and Loading Tire information Tire inflation Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Recreational towing Driving Starting Brakes AdvanceTrac...
Page 3: Table Of Contents
Customer Assistance Reporting safety defects (U.S. only) Reporting safety defects (Canada only) Cleaning Maintenance and Specifications Engine compartment Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data Accessories Ford Extended Service Plan Index All rights reserved.
Page 4: Introduction
Introduction CONGRATULATIONS Congratulations on acquiring your new Mercury. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.
Page 5 SAFETY AND ENVIRONMENT PROTECTION Warning symbols in this guide How can you reduce the risk of personal injury to yourself or others? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.
Page 6 Introduction PERCHLORATE MATERIAL Certain components of this vehicle such as airbag modules, seat belt pretensioners, and button cell batteries may contain Perchlorate Material – Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate. BREAKING-IN YOUR VEHICLE Your vehicle does not need an extensive break-in.
Page 7 DATA RECORDING Service Data Recording Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems.
Page 8 Introduction may seek to access the information independently of Ford Motor Company and Ford of Canada. To the extent that any law pertaining to Event Data Recording applies to SYNC or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag...
Page 9 WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.
Page 10 Introduction These are some of the symbols you may see on your vehicle. Safety Alert Fasten Safety Belt Airbag - Side Child Seat Tether Anchor Anti-Lock Brake System Brake Fluid - Non-Petroleum Based Stability Control System Master Lighting Switch Fog Lamps-Front Fuel Pump Reset Windshield Defrost/Demist...
Page 11 Power Windows Front/Rear Child Safety Door Lock/Unlock Panic Alarm Engine Coolant Do Not Open When Hot Avoid Smoking, Flames, or Sparks Explosive Gas Power Steering Fluid Service Engine Soon Passenger Compartment Air Filter Check Fuel Cap Vehicle Symbol Glossary Power Window Lockout Interior Luggage Compartment Release Engine Oil...
Page 12: Instrument Cluster
Instrument Cluster WARNING LIGHTS AND CHIMES Standard instrument cluster shown; metric and optional clusters similar Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause extensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulbs work.
Page 13 Solid illumination after the engine is started indicates the On Board Diagnostics System (OBD-II) has detected a malfunction. Refer to On board diagnostics (OBD-II) in the Maintenance and Specifications chapter. If the light is blinking, engine misfire is occurring which could damage your catalytic converter.
Page 14 Instrument Cluster Airbag readiness: If this light fails to illuminate when the ignition is turned to on, continues to flash or remains on, contact your authorized dealer as soon as possible. A chime will sound when there is a malfunction in the indicator light. Safety belt: Reminds you to fasten your safety belt.
Page 15 Overdrive cancel and grade assist (if equipped): Illuminates when the overdrive function of the transmission has been turned off and the grade assist function has been turned on, refer to the Driving chapter. Low tire pressure warning: Illuminates when your tire pressure is low.
Page 16 Instrument Cluster Turn signal: Illuminates when the left or right turn signal or the hazard lights are turned on. If the indicators flash faster, check for a burned out bulb. High beams: Illuminates when the high beam headlamps are turned on. Key-in-ignition warning chime: Sounds when the key is left in the ignition in the off or accessory position and the driver’s door is opened.
Page 17: Gauges
Instrument Cluster GAUGES Standard instrument cluster shown, metric and optional clusters similar Speedometer: Indicates the current vehicle speed. Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”).
Page 18 Instrument Cluster WARNING: Never remove the coolant reservoir cap while the engine is running or hot. Fuel gauge: Indicates approximately how much fuel is left in the fuel tank (when the ignition is in the on position). The fuel gauge may vary slightly when the vehicle is in motion or on a grade.
Page 19: Message Center
Instrument Cluster MESSAGE CENTER With the ignition in the on position, the message center, located on your instrument cluster, displays important vehicle information through a constant monitor of vehicle systems. You may select display features on the message center for a display of status. The system will also notify you of potential vehicle problems with a display of system warnings followed by a long indicator chime.
Page 20 Instrument Cluster Distance to empty (DTE) Selecting this function from the INFO menu estimates approximately how far you can drive with the fuel remaining in your tank under normal driving conditions. Remember to turn the ignition off when refueling to allow this feature to correctly detect the added fuel. The DTE function will display LOW FUEL LEVEL when you have approximately 50 miles (80 km), to empty.
Page 21 Instrument Cluster For more information refer to Essentials of good fuel economy in the Maintenance and Specifications chapter. Instantaneous fuel economy (IFE) Select this function from the INFO menu to display your instantaneous fuel economy. This will display your fuel economy as a bar graph ranging from poor economy to excellent economy.
Page 22 Instrument Cluster System check Selecting this function from the SETUP menu causes the message center to cycle through each of the systems being monitored. Pressing RESET cycles the message center through each of the systems being monitored. Some monitored systems show a message only if a warning is present. The sequence of the system check report is as follows: 1.
Page 23 Instrument Cluster 3. Once “OIL LIFE SET TO XXX%” is displayed, release and press RESET switch to change the Oil Life Start Value. Each release and press will reduce the value by 10%. Note: Oil life start value of 100% equals 7,500 miles (12,000 km) or 12 months.
Page 24 Instrument Cluster Autounlock This feature automatically unlocks all vehicle doors when the driver’s door is opened within 10 minutes of the ignition being turned off. 1. To disable/enable autounlock feature, select this function from the SETUP menu for the current display mode.
Page 25 Instrument Cluster Language 1. Select this function from the SETUP menu for the current language to be displayed. 2. Waiting four seconds or pressing RESET cycles the message center through each of the language choices. Selectable languages are English, Spanish, or French. 3.
Page 26 Instrument Cluster PASSENGER DOOR AJAR — Displayed when the passenger side door is not completely closed. REAR LEFT DOOR AJAR — Displayed when the rear left door is not completely closed. REAR RIGHT DOOR AJAR — Displayed when the rear right door is not completely closed.
Page 27 Instrument Cluster TRUNK AJAR — Displayed when the trunk is not completely closed. REMOVE OBJECTS NEAR PASS SEAT — Displayed when objects are by the passenger seat. After the objects are moved away from the seat, if the warning stays on or continues to come on, contact your authorized dealer as soon as possible.
Page 28 Instrument Cluster CHECK AWD (if equipped) — Displayed when a problem exists with the AWD system. Contact your authorized dealer as soon as possible. Temporary messages: INTKEY COULD NOT PROGRAM — Displayed when an attempt is made to program an invalid key or more than the maximum number of integrated keys allowed.
Page 29: Entertainment Systems
AUDIO SYSTEMS AM/FM/single CD or in-dash CD6/MP3 satellite compatible sound system WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road.
Page 30 Entertainment Systems AM/FM Radio / VOL (Power/Volume): Press to turn the radio on/off. Turn the knob to increase/decrease volume. If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a nominal listening level when the ignition switch is turned back on.
Page 31 Entertainment Systems CAT/FOLD (Category/Folder): This feature allows you to select from various music categories. To change RDS categories: Press MENU repeatedly until RDS ON/OFF appears in the display. Use to toggle RDS to ON. Press CAT. PRESS UP OR DOWN TO CHANGE RDS CATEGORY will appear in the display.
Page 32 Entertainment Systems Play/Pause: Press to play/pause a track when playing a SEEK/TRACK: Press previous/next track. CAT (Category) / FOLD (Folder): In MP3 mode only– Press CAT/FOLD and then press SEEK/TRACK to access the previous/next folder. SCAN: Press for a brief sampling of all tracks on the current disc or MP3 folder.
Page 33 Entertainment Systems Satellite Radio (if equipped) Satellite radio is available only with a valid SIRIUS radio subscription. Check with your authorized dealer for availability. SIRIUS: Press repeatedly to access satellite radio mode, if equipped. Press repeatedly to cycle through SAT1, SAT2 and SAT3 modes. TUNE/OK: Turn the knob to go to the next / previous available SIRIUS satellite station.
Page 34 Entertainment Systems CAT (Category) / FOLD (Folder): Press to toggle between turning the most recently selected satellite radio category on or off. The category icon (CAT) will illuminate in the display when a specific category is selected (the icon will not illuminate during CATEGORY ALL). If no category has ever been selected, NO CATEGORY SELECTED will display.
Page 35 Entertainment Systems Note: If there are no songs presently saved, the display will read NO SONGS. c. DELETE ALL SONGS: Press OK to delete all song’s from the system’s memory. The display will read ARE YOU SURE ? Press OK to confirm deletion of all saved songs and the display will read ALL DELETED.
Page 36 Entertainment Systems Sound Adjustments Press SOUND repeatedly to cycle through the following features: BASS: Press SEEK/TRACK to adjust the level of bass. TREBLE: Press SEEK/TRACK to adjust the level of treble. BALANCE: Press SEEK/TRACK to adjust the audio between the left (L) and right (R) speakers. FADE: Press SEEK/TRACK to adjust the audio between the...
Page 37: Auxiliary Input Jack (Line In)
(Phone): If your vehicle is equipped with SYNC , press to access SYNC PHONE features. For further information, please refer to the SYNC information included with your vehicle for further information. If your vehicle is not equipped with SYNC , the display will read NO PHONE.
Page 38 Entertainment Systems 4. Turn the radio on, using either a tuned FM station or a CD loaded into the system. Adjust the volume to a comfortable listening level. 5. Turn the portable music player on and adjust the volume to 1/2 the volume.
Page 39: Usb Port
USB port (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.
Page 40 Entertainment Systems CD/CD player care • Handle discs by their edges only. (Never touch the playing surface). • Inspect discs before playing. • Clean only with an approved CD cleaner. • Wipe discs from the center out. Don’t: • Expose discs to direct sunlight or heat sources for extended periods of time.
Page 41 CDs with homemade paper (adhesive) labels should not be inserted into the CD player as the label may peel and cause the CD to become jammed. It is recommended that homemade CDs be identified with permanent felt tip marker rather than adhesive labels.
Page 42: Satellite Radio Information
Entertainment Systems Sample MP3 structure If you are burning your own MP3 discs, it is important to understand how the system will read the structures you create. While various files may be present, (files with extensions other than mp3), only files with the .mp3 extension will be played.
Page 43 • Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. • Station overload: When you pass a ground based broadcast repeating tower, a stronger signal may overtake a weaker one and result in an audio mute.
Page 44 Entertainment Systems Radio Display ACQUIRING SAT FAULT INVALID CHNL UNSUBSCRIBED NO TEXT NO TEXT Condition Radio requires more than two seconds to produce audio for the selected channel. Internal module or system failure present. Channel no longer available. Subscription not available for this channel.
Page 45: Navigation System
Radio Display NO TEXT NO SIGNAL UPDATING CALL SIRIUS 1–888–539–7474 NAVIGATION SYSTEM (IF EQUIPPED) Your vehicle may be equipped with a navigation system. Refer to the Navigation System supplement for further information. SYNC (IF EQUIPPED) Your vehicle may be equipped with SYNC , a hands-free communications and entertainment system with special phone and media features.
Page 46: Climate Controls
Climate Controls MANUAL HEATING AND AIR CONDITIONING SYSTEM (IF EQUIPPED) Fan speed adjustment: Turn to select fan speed. Rear defroster: Press to activate/deactivate the rear window defroster. Refer to Rear window defroster later in this chapter for more information. Defrost: Distributes outside air through the windshield defroster vents and demister vents.
Page 47 Recirculated air: Press to activate/deactivate air recirculation in the vehicle. Recirculated air may reduce the amount of time needed to cool down the interior of the vehicle and may also help reduce undesired odors from reaching the interior of the vehicle. Recirculated air engages automatically when MAX A/C is selected or can be engaged manually in any airflow mode except automatically in all airflow modes except MAX A/C.
Page 48: Dual Automatic Temperature Control
Climate Controls and put the vehicle’s transmission into the P (Park) gear position (automatic transmission only) to continue to receive cool air from your A/C system. For maximum cooling performance in MAX A/C mode: 1. Select MAX A/C. 2. Select the coolest temperature setting. 3.
Page 49 1. AUTO/Driver temperature: Press to engage full automatic operation. Select the desired temperature using the temperature control. The system will automatically determine fan speed, airflow distribution, A/C on or off, and outside or recirculated air, to heat or cool the vehicle to reach the desired temperature.
Page 50 Climate Controls 9. PASS TEMP (passenger temperature): Press to engage/disengage separate passenger side temperature control. Turn to increase/decrease the temperature on the passenger side of the vehicle. The recommended initial setting is between 72°F (22°C) and 75°F (24°C), then adjust for comfort.
Page 51 Climate Controls DUAL ZONE AUTOMATIC TEMPERATURE CONTROL (NAVIGATION BASED – IF EQUIPPED) Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. 1. CLIMATE: Press to control the climate control system through the touch display screen.
Page 52 Climate Controls Passenger heated seat (if equipped): Press to control the passenger heated seat. Refer to Heated seats in the Seating and Safety Restraints chapter for more information. Recirculated air: Press to activate/deactivate air recirculation in the vehicle. Recirculated air may reduce the amount of time needed to cool down the interior of the vehicle and may also help reduce undesired odors from reaching the interior of the vehicle.
Page 53 TOUCHSCREEN FUNCTIONS Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. Temperature: Press the up and down arrows on the left side of the screen to increase/decrease the airflow temperature for the driver side of the vehicle.
Page 54 Climate Controls VOICE COMMANDS IN CLIMATE MODE Please refer to the Voice commands in climate mode section of the Navigation Supplement for more information on using voice commands with the climate control system. Operating tips • To reduce fog build-up on the windshield during humid weather, select (defrost) or •...
Page 55: Rear Window Defroster
Climate Controls To aid in side window defogging/demisting in cold weather: 1. Select 2. Select A/C. 3. Adjust the temperature control to maintain comfort. 4. Set the fan speed to the highest setting. 5. Direct the outer instrument panel vents towards the side windows. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel.
Page 56: Lights
Lights HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. Turns the low beam headlamps Autolamp control (if equipped) The autolamp system provides light sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control.
Page 57 4. Turn the headlamp control to the autolamp position. The headlamps will turn on. 5. Wait the desired amount of time for the exit delay you want (up to three minutes), then turn the headlamps off. See Message center in the Instrument Cluster section for more information.
Page 58 Lights High beams Push the lever toward the instrument panel to activate. Pull the lever toward you to deactivate. Flash-to-pass Pull toward you slightly to activate and release to deactivate. PANEL DIMMER CONTROL Use to adjust the brightness of the instrument panel and all applicable lit components in the vehicle during headlamp and parking lamp...
Page 59 Lights AIMING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer. Vertical aim adjustment 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away.
Page 60: Turn Signal Control
Lights 5. Locate the vertical adjuster on each headlamp. Using a Phillips #2 screwdriver, turn the adjuster either clockwise (to adjust down) or counterclockwise (to adjust up). The horizontal edge of the brighter light should touch the horizontal reference line. 6.
Page 61: Bulb Replacement
Lights Your vehicle may also have reading lamps within the rear dome lamp(s). Press the switches on either side of the dome lamp to turn on the lamps. Ambient lighting (if equipped) Illuminates footwells, storage bins and cupholders with a choice of several colors.
Page 62 Lights • Large water droplets, drip marks or streaks present on the interior of the lens Take your vehicle to dealer for service if any of the above conditions of unacceptable moisture are present. Using the right bulbs Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.”...
Page 63 Replacing exterior bulbs Check the operation of all the bulbs frequently. Replacing headlamp bulbs High beam/low beam bulb replacement For driver side replacement of this bulb, do the following: WARNING: To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running.
Page 64 Lights For passenger side replacement of this bulb, do the following: 1. Make sure headlamp control is in the off position, then open the hood. 2. At the wheel well, remove the press pins from the splash shield. 3. Reaching through the wheel well, remove the rubber bulb access cover from the housing.
Page 65 WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated. 6.
Page 66 Lights Replacing front side marker bulbs 1. Make sure the headlamp control is in the off position. 2. From underneath the vehicle, partially remove the tire splash shield by removing the press pins. After removing to allow free access to the front side marker lamp bulb and electrical wire harness, the splash shield should be able to be repositioned.
Page 67 Lights effective point to grasp the trunk side panel when pulling it out from the luggage scuff plate is at it’s bottom edge where that edge meets the exposed sheet metal of the trunk floor. Note: Do not allow the trunk side panel to remain bent and untucked from the luggage scuff plate (hard molding) for a long period of time.
Page 68 Lights Replacing high-mount brake lamp bulb 1. Make sure the ignition control is in the off position. 2. Open the trunk and reach underneath the package tray to locate the lamp assembly. 3. Remove the bulb socket by rotating it counterclockwise, then pull it out of the lamp assembly.
Page 69 Lights 3. Rotate the harness/bulb assembly counterclockwise to remove from the fog lamp. 4. Carefully disconnect the bulb from the harness assembly via the two snap clips. Install the new bulb in reverse order.
Page 70: Driver Controls
Driver Controls MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate towards you to decrease the speed of the wipers. Speed dependent wipers: When the wiper control is set on the intermittent settings, the speed of the wipers will automatically adjust with the vehicle speed.
Page 71 TILT/TELESCOPE STEERING WHEEL To adjust the steering wheel: 1. Pull the lever down to unlock the steering column. 2. While the lever is in the down position, move the steering wheel up or down and in or out until you find the desired position.
Page 72 Driver Controls OVERHEAD CONSOLE The appearance of your vehicle’s overhead console will vary according to your option package. Storage compartment Press on the rear edge of the compartment door to open. The storage compartment may be used to secure sunglasses or a similar object.
Page 73 Compass zone adjustment 1. Determine which magnetic zone you are in for your geographic location by referring to the zone map. 2. Turn ignition to the on position. 3. Press and hold the 7 and 9 radio preset buttons together for approximately five seconds until ZONE XX appears in the CID.
Page 74 Driver Controls 2. To calibrate, press and hold the 7 and 9 radio preset buttons together for approximately 10 seconds until CAL appears. Release the buttons. 3. Slowly drive the vehicle in a circle (less than 3 mph [5 km/h]) until the CAL display changes to the direction value (N, S, E, W, etc.).
Page 75 INSTRUMENT PANEL STORAGE COMPARTMENT The storage compartment may be used to secure sunglasses or similar sized objects. Press the button to open the storage compartment. AUXILIARY POWER POINT (12VDC) Power outlets are designed for accessory plugs only. Do not insert any other object in the power outlet as this will damage the outlet and blow the fuse.
Page 76: Power Windows
Driver Controls POWER WINDOWS WARNING: Do not leave children unattended in the vehicle and do not let children play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and ensure that children and/or pets are not in the proximity of the window openings.
Page 77 To operate one-touch up: • Pull the switch completely up to the second detent and release quickly. The window will close fully. Momentarily press the switch to any position to stop the window operation. If the switch is pressed and held to the normal open or one-touch down position during a one-touch up event, the window will stop.
Page 78: Mirrors
Driver Controls INTERIOR MIRROR The interior rear view mirror has two pivot points on the support arm which lets you adjust the mirror up or down and from side to side. WARNING: Do not adjust the mirror while the vehicle is in motion.
Page 79 EXTERIOR MIRRORS Power side view mirrors WARNING: Do not adjust the mirror while the vehicle is in motion. To adjust your mirrors: 1. Rotate the control clockwise to adjust the right mirror and rotate the control counterclockwise to adjust the left mirror. 2.
Page 80: Speed Control
Driver Controls SPEED CONTROL With speed control set, you can maintain a set speed without keeping your foot on the accelerator pedal. WARNING: Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved. Using speed controls The speed controls are located on the steering wheel.
Page 81 Disengaging speed control To disengage speed control, tap the brake pedal or clutch pedal (if equipped) or press CNCL. Disengaging the speed control will not erase the previous set speed. Note: When you use the clutch pedal to disengage the speed control, the engine speed may briefly increase, this is normal.
Page 82 Driver Controls STEERING WHEEL CONTROLS (IF EQUIPPED) Radio control features VOL + (Volume): Press to increase the volume. VOL – (Volume): Press to decrease the volume. (Seek): Press to select the previous/next radio station preset, CD track or satellite radio channel (if equipped) depending on which media mode you are in.
Page 83: Moon Roof
Press to scroll through various menus and selections. Press OK to confirm your selection. For further information on the SYNC system, refer to the SYNC supplement. Navigation system/SYNC hands free control features (if equipped) Press control briefly until the voice icon appears on the Navigation display to use the voice command feature.
Page 84 Driver Controls WARNING: When closing the moon roof, you should verify that it is free of obstructions and ensure that children and/or pets are not in the proximity of the moon roof opening. To close the moon roof: The moon roof is equipped with an automatic, one-touch, express closing feature.
Page 85 Driver Controls INTERIOR TRUNK CONTROL Press the remote trunk release control on the instrument panel to the left of the steering wheel.
Page 86: Locks And Security
Locks and Security KEYS Your vehicle is equipped with two Integrated Keyhead Transmitters (IKTs). The key blade functions as a programmed key which starts the vehicle and unlocks/locks all the doors. The transmitter portion functions as the remote entry transmitter. Your IKTs are programmed to your vehicle;...
Page 87: Locks
POWER DOOR LOCKS • Press the control to unlock all doors. • Press the control to lock all doors. Smart locks This feature attempts to help prevent you from locking yourself out of the vehicle if your key is still in the ignition. When you open one of the front doors and you lock the vehicle with the power door lock control (on the driver or passenger door trim panel), all the doors will lock, then all doors will automatically unlock reminding...
Page 88 Locks and Security Deactivating/activating autolock feature Your vehicle comes with the autolock features activated; there are four methods to enable/disable this feature: • Through your authorized dealer, • by using a power door unlock/lock sequence, or • by using the keyless entry pad (if equipped). •...
Page 89 4. Press and hold the 3 • 4. While holding the 3 • 4 press the 7 • 8. 5. Release the 7 • 8. 6. Release the 3 • 4. The user should receive a horn chirp to indicate the system has been disabled or a chirp followed by a honk to indicate the system has been enabled.
Page 90 Locks and Security 1. Place the key in the ignition and turn the ignition to the on position. 2. Press the power door unlock control on the door panel three times. 3. Turn the ignition from the on position to the off position. 4.
Page 91 CHILDPROOF DOOR LOCKS • When these locks are set, the rear doors cannot be opened from the inside. • The rear doors can be opened from the outside when the doors are unlocked. The childproof locks are located on rear edge of each rear door and must be set separately for each door.
Page 92 Locks and Security To open the luggage compartment door (lid) from within the luggage compartment, pull the illuminated “T” shaped handle and push up on the trunk lid. The handle is composed of a material that will glow for hours in darkness following brief exposure to ambient light.
Page 93 REMOTE ENTRY SYSTEM The Integrated Keyhead Transmitter (IKT) complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Page 94 Locks and Security Unlocking the doors/two-stage unlock 1. Press and release to unlock the driver’s door. Note: The interior lamps will illuminate. 2. Press and release again within five seconds to unlock all the doors. The remote entry system activates the illuminated entry feature; this feature turns on the lamps for 25 seconds or until the ignition is turned to the on position.
Page 95 Opening the trunk Press twice within three seconds to open the trunk. • Ensure that the trunk is closed and latched before driving your vehicle. Failure to properly latch the trunk may cause objects to fall out or block the driver’s rear view. Replacing the battery The integrated keyhead transmitter uses one coin type three-volt lithium battery CR2032 or equivalent.
Page 96 Locks and Security How to reprogram your integrated keyhead transmitters (IKTs) To program a new integrated keyhead transmitter yourself, refer to Programming spare keys in the SecuriLock passive anti-theft system section of this chapter. Note: At least two IKTs are required to perform this procedure yourself.
Page 97 must complete Steps 1–5 within 30 seconds or the procedure will have to be repeated. If the procedure needs to be repeated, wait a minimum of 30 seconds before beginning again. 1. Place the key in the ignition and turn the ignition to the 3 (on) position.
Page 98 Locks and Security SECURICODE™ KEYLESS ENTRY SYSTEM You can use the keyless entry keypad to: • lock or unlock the doors without using a key. • open the trunk. The keypad can be operated with the factory set 5–digit entry code; this code is located on the owner’s wallet card in the glove box and is available from your authorized dealer.
Page 99: Anti-Theft System
Locks and Security The anti-scan feature will turn off after: • one minute of keypad inactivity. • pressing the control on the remote entry transmitter portion of your Integrated Keyhead Transmitter. • the ignition is turned on. Unlocking and locking the doors using keyless entry To unlock the driver’s door, enter the factory set 5-digit code or your personal code.
Page 100 Locks and Security Note: Large metallic objects, electronic devices that are used to purchase gasoline or similar items, or a second coded key on the same key chain may cause vehicle starting issues. You need to prevent these objects from touching the coded IKT while starting the engine. These objects will not cause damage to the coded IKT, but may cause a momentary issue if they are too close to the IKT when starting the engine.
Page 101 Automatic disarming The vehicle is disarmed immediately after the ignition is turned to the on position. The theft indicator will illuminate for three seconds and then go out. If the theft indicator stays on for an extended period of time or flashes rapidly, contact your authorized dealer as soon as possible.
Page 102 Locks and Security Please read and understand the entire procedure before you begin. 1. Insert the first previously programmed coded key into the ignition. 2. Turn the ignition from the 1 (off) position to the 3 (on) position. Keep the ignition in the 3 (on) position for at least three seconds, but no more than 10 seconds.
Page 103 PERIMETER ALARM SYSTEM The perimeter anti-theft system will help protect your vehicle from unauthorized entry. If there is any potential perimeter anti-theft problem with your vehicle, ensure ALL Integrated Keyhead Transmitters are brought to the authorized dealer to aid in troubleshooting. Arming the system When armed, this system will respond if unauthorized entry is attempted.
Page 104 Locks and Security Disarming the system You can disarm the system by any of the following actions: • Unlock the doors by using the remote entry transmitter portion of your Integrated Keyhead Transmitter. • Unlocking the doors using the keyless entry keypad (if equipped). •...
Page 105: Seating And Safety Restraints
SEATING WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback.
Page 106 Seating and Safety Restraints To adjust the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Raise the head restraint by pulling up on the head restraint. 3. Lower the head restraint by pressing and holding the guide sleeve adjust/release button and pushing down on the head restraint.
Page 107 Seating and Safety Restraints To remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Simultaneously press and hold both the adjust/release button and the unlock/remove button, then pull up on the head restraint.
Page 108 Seating and Safety Restraints WARNING: To minimize the risk of neck injury in the event of a crash, head restraints must be installed properly. Using the manual lumbar support (if equipped) The lumbar control is located on the side of the seat cushion. Turn to adjust lumbar support.
Page 109 Pull lever up to adjust seatback. Folding down the front passenger seatback (if equipped) The front passenger seatback can be folded to a horizontal position to make room for a long load. To fold the seatback: 1. Move the seat as far back as possible. 2.
Page 110 Seating and Safety Restraints Adjusting the front power seat (if equipped) WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips.
Page 111 Seating and Safety Restraints The control is located on the outboard side of the seat cushion. Move the control in the direction of the arrows to raise or lower the front portion of the seat cushion. Move the control in the direction of the arrows to raise or lower the rear portion of the seat cushion.
Page 112 Seating and Safety Restraints Heated seats (if equipped) WARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater. The seat heater may cause burns even at low temperatures, especially if used for long periods of time.
Page 113 REAR SEATS Second-row adjustable head restraints Your vehicle is equipped with second-row outboard and center head restraints that are vertically adjustable. WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and/or operate the vehicle, until the head restraint is placed in its proper position.
Page 114 Seating and Safety Restraints To adjust the head restraint, do the following: 1. Raise the head restraint by pulling up on the head restraint. 2. Lower the head restraint by pressing and holding the guide sleeve adjust/release button and pushing down on the head restraint. Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head.
Page 115 Seating and Safety Restraints To remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Insert and push a tool, such as a large paper clip, into the pin hole located on the side of the guide sleeve and press the adjust/release button, then pull the head restraint...
Page 116 Seating and Safety Restraints To reinstall the adjustable head restraint, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the head restraint down until it locks. Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head.
Page 117 To lower the seatback(s), pull the release handle(s) located inside the trunk. Fold the seatback(s) down. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched.
Page 118: Safety Restraints
Seating and Safety Restraints Seat-mounted cup holders and armrest storage compartment To access the cup holders, fold the armrest down. WARNING: Use only soft cups in the cup holder. Hard objects can injure you in a collision. SAFETY RESTRAINTS Personal Safety System™ The Personal Safety System™...
Page 119 Seating and Safety Restraints How does the Personal Safety System™ work? The Personal Safety System™ can adapt the deployment strategy of your vehicle’s safety devices according to crash severity and occupant conditions. A collection of crash and occupant sensors provides information to the Restraints Control Module (RCM).
Page 120 Seating and Safety Restraints Front passenger sensing system For airbags to do their job they must inflate with great force, and this force can pose a potentially deadly risk to occupants that are very close to the airbag when it begins to inflate. For some occupants, this occurs because they are initially sitting very close to the airbag.
Page 121 Front safety belt pretensioners The safety belt pretensioners at the front outboard seating positions are designed to tighten the safety belts firmly against the occupant’s body during frontal collisions and in side collisions when the side curtains and side airbags are activated. This helps increase the effectiveness of the safety belts.
Page 122 Seating and Safety Restraints Safety belt precautions WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving.
Page 123 WARNING: Front and rear seat occupants, including pregnant women, should wear safety belts for optimum protection in an accident. Combination lap and shoulder belts 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch.
Page 124 Seating and Safety Restraints All safety restraints in the vehicle are combination lap and shoulder belts. All of the passenger combination lap and shoulder belts have two types of locking modes described below: Vehicle sensitive mode This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement.
Page 125 • Grasp the shoulder portion and pull downward until the entire belt is pulled out. • Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the safety belt is now in the automatic locking mode.
Page 126 Seating and Safety Restraints WARNING: Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the safety belt and increase the risk of injury in a collision. Safety belt pretensioner Your vehicle is equipped with safety belt pretensioners at the driver and front outboard passenger seating positions.
Page 127 Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts. Conditions of operation If... The driver’s safety belt is not buckled before the ignition switch is turned to the on position...
Page 128 Seating and Safety Restraints When the Belt-Minder feature is activated, the safety belt warning light illuminates and the warning chime sounds for six seconds every 30 seconds, repeating for approximately five minutes or until the safety belts are buckled. The Belt-Minder feature uses two different warning chimes. During the first minute of activation, the warning chime will sound once every second.
Page 129 The following are reasons most often given for not wearing safety belts (All statistics based on U.S. data): Reasons given... “Crashes are rare events” “I’m not going far” “Belts are uncomfortable” “I was in a hurry” “Safety belts don’t work” “Traffic is light”...
Page 130 Seating and Safety Restraints Reasons given... “I have an airbag” “I’d rather be thrown clear” WARNING: Do not sit on top of a buckled safety belt or insert a latchplate into the buckle to avoid the Belt-Minder chime. To do so may adversely affect the performance of the vehicle’s airbag system.
Page 131 • The gearshift is in neutral (manual transmission) • The ignition switch is in the off position • The driver and front passenger safety belts are unbuckled WARNING: While the design allows you to deactivate your Belt-Minder , this system is designed to improve your chances of being safely belted and surviving an accident.
Page 132: Airbags
Seating and Safety Restraints AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) The passenger airbag cover is a seamless design so that you cannot see the boundary around its door. The shaded area in the illustration represents the passenger airbag cover. WARNING: Do not put anything on or over the airbag cover. Placing objects on or over the airbag cover may cause those objects to be thrown by the airbag into your face and torso or may result in a failure of the airbag to inflate properly, both of which could...
Page 133 WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an air bag supplemental restraint system (SRS) is provided. WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. WARNING: National Highway Traffic Safety Administration (NHTSA) recommends a minimum distance of at least 10 inches (25 cm) between an occupant’s chest and the driver airbag module.
Page 134 Seating and Safety Restraints Children and airbags Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a collision.
Page 135 The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (e.g., baking soda) that result from the combustion process that inflates the airbag.
Page 136 Seating and Safety Restraints • a readiness light and tone • and the electrical wiring which connects the components • Side curtain airbag system. Refer to Side curtain airbag system later in this chapter. • Front passenger sensing system. Refer to Front passenger sensing system later in this chapter.
Page 137 When the passenger airbag off light is illuminated, the passenger side airbag may be disabled to avoid the risk of airbag deployment injuries. The front passenger sensing system uses a passenger airbag off or pass airbag off indicator which will illuminate and stay lit to remind you that the front passenger frontal airbag is disabled.
Page 138 Seating and Safety Restraints • Restart the vehicle and have the person remain in this position for about two minutes. This will allow the system to detect that person and enable the passenger’s frontal airbag. • If the indicator lamp remains lit even after this, the person should be advised to ride in the rear seat.
Page 139 The front passenger sensing system may detect small or medium objects placed on the seat cushion. For most objects that are in the front passenger seat, the passenger airbag will be disabled. Even though the passenger airbag is disabled, the pass airbag off lamp may or may not be illuminated according to the table below.
Page 140 Seating and Safety Restraints WARNING: To reduce the risk of possible serious injury: Do not stow objects in seat back map pocket (if equipped) or hang objects off seat back if a child is in the front passenger seat. Do not place objects underneath the front passenger seat or between the seat and the center console (if equipped).
Page 141 WARNING: Any alteration/modification to the front passenger seat may affect the performance of the front passenger sensing system. Determining if the system is operational The supplemental restraint system uses a warning indicator light in the instrument cluster or a back-up tone to indicate the condition of the system.
Page 142 Seating and Safety Restraints WARNING: Do not attempt to service, repair, or modify the airbag SRS, its fuses or the seat cover on a seat containing an airbag. Contact your authorized dealer as soon as possible. WARNING: All occupants of the vehicle should always wear their safety belts even when an airbag SRS is provided.
Page 143 The fact that the airbags did not inflate in a collision does not mean that something is wrong with the system. Rather, it means the forces were not of the type sufficient to cause activation. Side airbags are designed to inflate in side-impact collisions, not roll-over, rear-impact, frontal or near-frontal collisions, unless the collision causes sufficient lateral deceleration.
Page 144 Seating and Safety Restraints Side-curtain airbag system WARNING: Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying side air curtain. Failure to follow these instructions may increase the risk of personal injury in the event of a collision.
Page 145 How does the side air-curtain system work? The design and development of the side air curtain system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags (including side air...
Page 146 Seating and Safety Restraints The side air curtains are mounted to the sheet metal above the first and second row seats. In certain lateral collisions, the air curtain and seat-mounted side airbag on the side affected by the collision will be inflated, except that the passenger sensing system will deactivate the passenger seat-mounted side airbag if it detects an empty unbuckled passenger seat or an unbuckled child or small person in the passenger...
Page 147 Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone to indicate the condition of the system. Refer to the Warning lights and chimes section in the Instrument Cluster chapter. Routine maintenance of the airbag is not required.
Page 148: Child Restraints
Seating and Safety Restraints SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safety restraints for children. Also see Airbag supplemental restraint system (SRS) in this chapter for special instructions about using airbags. Important child restraint precautions WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight.
Page 149 Recommendations for Safety Restraints for Children Child size, height, weight, or age Infants Children weighing 40 lb (18 kg) or less (generally age four or younger) toddlers Small Children who have outgrown or no children longer properly fit in a child safety seat (generally children who are less than 4 feet 9 inches (1.45 meters) tall, are greater than age four (4) and less than...
Page 150 Seating and Safety Restraints Recommendations for attaching child safety restraints for children Restraint Child Type Weight Rear Up to facing 48 lb child seat (21 kg) Forward Up to facing 48 lb child seat (21 kg) Forward Over facing 48 lb child seat (21 kg) WARNING: Airbags can kill or injure a child in a child seat.
Page 151 WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size, height, weight, or age. Follow the child restraint manufacturer’s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by the vehicle manufacturer.
Page 152 Seating and Safety Restraints training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint system. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your seat is appropriate for your child and properly installed in the vehicle.
Page 153 Seating and Safety Restraints Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat all the way back.
Page 154 Seating and Safety Restraints To reinstall the head restraint, line the posts up in the holes on the seat back with the head restraint strap facing the outside of the vehicle and push down until the head restraint locks into place. Lift gently to ensure it is locked into place.
Page 155 When installing a child safety seat with combination lap/shoulder belts: • Use the correct safety belt buckle for that seating position. • Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
Page 156 Seating and Safety Restraints 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions.
Page 157 Seating and Safety Restraints 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. 6. Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode.
Page 158 Seating and Safety Restraints 10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back.
Page 159 Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. The LATCH anchors are located at the rear section of the rear seat between the cushion and seat back, below the locator symbols on the seat back.
Page 160 Seating and Safety Restraints Use of inboard lower anchors from the outboard seating positions (center seating use) The lower anchors at the center of the second row rear seat are spaced 460 mm (18 inches) apart. The standardized spacing for LATCH lower anchors is 280 mm (11 inches) center to center.
Page 161 Seating and Safety Restraints Attaching child safety seats with tether straps Many forward-facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older safety seats.
Page 162 Seating and Safety Restraints 3. Open the tether anchor cover. 4. Clip the tether strap to the anchor as shown. If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a collision. 5.
Page 163 both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that vehicle lap/shoulder safety belts fit better. They lift the child up so that the lap belt rests low across the hips and the knees bend comfortably at the edge of the cushion, while minimizing slouching.
Page 164 Seating and Safety Restraints Types of booster seats There are generally two types of belt-positioning booster seats: backless and high back. Always use booster seats in conjunction with the vehicle lap/shoulder belt. • Backless booster seats If your backless booster seat has a removable shield, remove the shield.
Page 165 Seating and Safety Restraints Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
Page 166 Seating and Safety Restraints Follow all instructions provided by the manufacturer of the booster seat. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a collision.
Page 167: Tires, Wheels And Loading
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING Tire Quality Grades apply to new pneumatic passenger car tires. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: • Treadwear 200 Traction AA Temperature A These Tire Quality Grades are determined by standards that the United States Department of Transportation has set.
Page 168 Tires, Wheels and Loading Temperature A B C The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
Page 169 • Cold inflation pressure: The tire pressure when the vehicle has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mile (1.6 km). • Recommended inflation pressure: The cold inflation pressure found on the Safety Compliance Certification Label or Tire Label located on the B-Pillar or the edge of the driver’s door.
Page 170: Tire Inflation
Tires, Wheels and Loading Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door.
Page 171 Tires, Wheels and Loading 3. Add enough air to reach the recommended air pressure. Note: If you overfill the tire, release air by pressing on the metal stem in the center of the valve. Then recheck the pressure with your tire gauge. 4.
Page 172 Tires, Wheels and Loading Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist: Tire wear When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and...
Page 173 U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.
Page 174 Tires, Wheels and Loading WARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below. If the beads do not seat at the maximum pressure indicated, re-lubricate and try again.
Page 175 • Avoid potholes and objects on the road • Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion.
Page 176 Tires, Wheels and Loading Tire rotation Rotating your tires at the recommended interval (as indicated in the scheduled maintenance information that comes with your vehicle) will help your tires wear more evenly, providing better tire performance and longer tire life. •...
Page 177 Tires, Wheels and Loading INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.
Page 178 Tires, Wheels and Loading 7. H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure.
Page 179 10. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. 11.
Page 180 Tires, Wheels and Loading Additional information contained on the tire sidewall for “LT” type tires “LT” type tires have some additional information beyond those of “P” type tires; these differences are described below. Note: Tire Quality Grades do not apply to this type of tire. 1.
Page 181 Tires, Wheels and Loading Information on “T” type tires “T” type tires have some additional information beyond those of “P” type tires; these differences are described below: T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
Page 182: Tire Pressure Monitoring System (Tpms)
Tires, Wheels and Loading TIRE PRESSURE MONITORING SYSTEM (TPMS) Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires.)
Page 183 The Tire Pressure Monitoring System complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Page 184 Tires, Wheels and Loading Understanding your Tire Pressure Monitoring System (TPMS) The Tire Pressure Monitoring System measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The Low Tire Pressure Warning Lamp will turn ON if the tire pressure is significantly low.
Page 185 Low Tire Pressure Possible Warning Light cause Solid Warning Light Tire(s) under-inflated Spare tire in TPMS malfunction Flashing Warning Spare tire in Light TPMS malfunction Tires, Wheels and Loading Customer Action Required 1. Check your tire pressure to ensure tires are properly inflated; refer to Inflating your tires in this chapter.
Page 186 Tires, Wheels and Loading When inflating your tires When putting air into your tires (such as at a gas station or in your garage), the Tire Pressure Monitoring System may not respond immediately to the air added to your tires. It may take up to two minutes of driving over 20 mph (32 km/h) for the light to turn OFF after you have filled your tires to the recommended inflation pressure.
Page 187: Vehicle Loading
Follow these guidelines when using snow tires and chains: • Use only SAE class “S” cables or equivalent on the front axle for P205/60R16 equipped vehicles. SAE class “S” chains or other conventional link chains may cause damage to the vehicles wheel house and/or body.
Page 188 Tires, Wheels and Loading Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label).
Page 189 Tires, Wheels and Loading Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment.
Page 190 Tires, Wheels and Loading GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door.
Page 191 • Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label.
Page 192 Tires, Wheels and Loading WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.
Page 193: Trailer Towing
• A final example for your vehicle with 1400 lb. (635 kg) of cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years. Measuring the inside of the vehicle with the rear seat folded down, you have room for 12-100 lb.
Page 194 Tires, Wheels and Loading Front-wheel drive (FWD) 2.5L and 3.0L vehicles: Tow your FWD vehicle with all four wheels on the ground or with the front wheels off the ground by using a tow dolly. If you are using a tow dolly follow the instructions specified by the equipment provider.
Page 195 • Tow only in the forward direction. • Release the parking brake. • Place the transmission shift lever in N (Neutral). • Place the ignition to the accessory position (refer to Starting in the Driving chapter). • Do not exceed 65 mph (105 km/h) if the vehicle is equipped with an automatic transmission or 70 mph (113 km/h) if equipped with a manual transmission.
Page 196: Driving
Driving STARTING Positions of the ignition 1. Off— locks the gearshift lever and allows key removal. This position also shuts the engine and all electrical accessories off. 2. Accessory— allows the electrical accessories such as the radio to operate while the engine is not running.
Page 197 WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. WARNING: Do not start your vehicle in a closed garage or in other enclosed areas.
Page 198 Driving • Make sure the gearshift is in P (Park). If starting a vehicle with a manual transmission: • Make sure the parking brake is set. • Push the clutch pedal to the floor. 3. Turn the key to 3 (on) without turning the key to 4 (start).
Page 199 Starting the engine 1. Turn the key to 3 (on) without turning the key to 4 (start). 2. Turn the key to 4 (start), then release the key as soon as the engine begins cranking. Your vehicle has a computer assisted cranking system that assists in starting the engine.
Page 200 Driving ENGINE BLOCK HEATER (IF EQUIPPED) An engine block heater warms the engine coolant which aids in starting and allows the heater/defroster system to respond quickly. If your vehicle is equipped with this system, your equipment includes a heater element which is installed in your engine block and a wire harness which allows the user to connect the system to a grounded 120 volt A/C electrical source.
Page 201: Brakes
• Be sure that areas where the vehicle is parked are clean and clear of all combustibles such as petroleum products, dust, rags, paper and similar items. • Be sure that the engine block heater, heater cord and extension cord are solidly connected.
Page 202 Driving onset of wheel lockup during brake application and compensates for this tendency. Noise from the ABS pump motor and brake pedal pulsation may be observed during ABS braking; any pulsation or mechanical noise you may feel or hear is normal. In addition, the ABS performs a self-check after you start the engine and begin to drive away.
Page 203: Advancetrac
The BRAKE warning lamp will illuminate and will remain illuminated until the parking brake is released. To release, press and hold the button (2), pull the handle up slightly, then push the handle down. WARNING: Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park) (automatic transmission) or in 1 (First) (manual transmission).
Page 204 Driving WARNING: Remember that even advanced technology cannot defy the laws of physics. It’s always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage.
Page 205 When an event occurs that activates AdvanceTrac you may experience the following: • A slight deceleration of the vehicle • The “sliding car” • If your foot is on the brake pedal, a vibration in the pedal • If the driving condition is severe and your foot is not on the brake, the brake pedal may move as the systems applies higher brake forces.
Page 206 Driving During ESC events the “sliding car” icon will flash. Certain adverse driving maneuvers may activate ESC, which include but are not limited to: • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle •...
Page 207 “Sliding Control car” switch functions icon Illuminated Default at during bulb start-up check Control switch pressed illuminated momentarily Control switch pressed again after illuminated deactivation STEERING Your vehicle is equipped with an electric power steering (EPS) system. There is no fluid reservoir to check or fill. If your vehicle loses electrical power while you are driving (or if the ignition is turned off), you can steer the vehicle manually, but it takes more effort.
Page 208 Driving WARNING: The EPS system has diagnostics checks that continuously monitor the EPS system to ensure proper operation of the electronic system. When an electronic error is detected, the message POWER STEERING ASSIST FAULT will be displayed in the message center. If this happens, stop the vehicle in a safe place, and turn off the engine.
Page 209 Driving BRAKE-SHIFT INTERLOCK This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless the brake pedal is pressed. If you cannot move the gearshift lever out of P (Park) with ignition in the on position and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brake lamps are not operating properly.
Page 210: Transmission Operation
Driving WARNING: Do not drive your vehicle until you verify that the brake lamps are working. WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle. WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.
Page 211 WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle. R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse).
Page 212 Driving L (Low) This position: • Provides increased engine braking during downhill/mountain driving. • Provides extended shift scheduling, allowing both upshifts and downshifts, at a higher overall RPM to provide optimum engine braking. • Is not intended for use under extended or normal driving conditions and results in lower fuel economy.
Page 213 Driving R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll.
Page 214 Driving To manually downshift the transmission: 1. Move the gearshift lever forward to (-). 2. Release the lever, and it will return to the M position. The transmission will downshift. To manually upshift the transmission: 1. Move the gearshift lever rearward into (+).
Page 215 Driving MANUAL TRANSMISSION OPERATION (IF EQUIPPED) Using the clutch Manual transmission vehicles have a starter interlock that prevents cranking the engine unless the clutch pedal is fully pressed. To start the vehicle: 1. Make sure the parking brake is fully set. 2.
Page 216 Driving Recommended shift speeds Do not downshift into 1 (First) when your vehicle is moving faster than 30 mph (48 km/h). This may damage the clutch and/or transmission. Upshift according to the following chart: Upshifts when accelerating (recommended for best fuel economy) 1 - 2 2 - 3 3 - 4...
Page 217: Reverse Sensing System
Removing the key Turn the ignition to the off position, and remove the key. REVERSE SENSING SYSTEM (IF EQUIPPED) The Reverse Sensing System (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when the R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h).
Page 218 Driving The RSS detects obstacles up to six feet (two meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases.
Page 219: Rear-View Camera System
Driving REARVIEW CAMERA SYSTEM (IF EQUIPPED) The rearview camera system, located on the trunk, provides a video image which appears in the rear view mirror or on the navigation screen (if equipped), of the area behind the vehicle. It adds assistance to the driver while reversing or reverse parking the vehicle.
Page 220 Driving The camera lens for the camera is located on the trunk. Keep the lens clean so that the video image remains clear and undistorted. Clean the lens with a soft, lint-free cloth and non-abrasive cleaner. Note: If the camera system image is not clear or seems distorted, it may be covered with water droplets, snow, mud or any other substance.
Page 221 BLIND SPOT INFORMATION SYSTEM (BLIS ) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED) The BLIS is a convenience feature that aids the driver in assessing whether a vehicle is within an area on either side of the vehicle extending rearward from the outside mirrors to approximately 10 feet (three meters) beyond the bumper.
Page 222 Driving The BLIS will trigger the alert for vehicles that enter your blind zone from the rear or merge in to the blind zone from the side. Vehicles that you pass, or a vehicle that enters the blind zone from the front, will trigger the alert only after the vehicle is present in the blind zone for three seconds.
Page 223 Cross traffic alert (CTA) system operation The CTA system warns the driver of approaching vehicles when R (Reverse) is selected and the vehicle is backing out of a front-in parking spot. It sounds a series of tones and flashes the BLIS indicator found on the exterior mirror on the side of the approaching vehicle.
Page 224 Driving CTA coverage also decreases when parking at shallow angles (refer to figure for approximate zone coverage areas [sensor obstructed to vehicle on left]). CTA detection limitations: Due to the nature of radar technology, there may be certain instances where vehicles entering and exiting the blind spot zones may not be detected.
Page 225 BLIS -CTA on/off and disable operation The BLIS and/or the CTA can be turned off via the message center. Turning the BLIS off does not turn off the CTA and vice-versa. If either the BLIS or CTA is turned off, the systems will automatically turn back on at the next ignition key cycle.
Page 226 Driving Once blockage is removed, the system will require some driving time and detection of at least two vehicle object prior to realizing it is unblocked, or the driver can cycle the ignition key. If blocked and the ignition key is cycled, the system resets to unblocked.
Page 227 ALL WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED) Your vehicle may be equipped with a full-time All Wheel Drive (AWD) system. The AWD system is an active system, meaning it not only responds to wheel slip between the front and rear axles but also has the ability to anticipate wheel slip and transfer torque to the rear wheels before slip occurs.
Page 228 Driving If your vehicle goes off the edge of the pavement • If your vehicle goes off the edge of the pavement, slow down, but avoid severe brake application, ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface.
Page 229 Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle (i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency). Excessive steering will result in less vehicle control, not more.
Page 230 Driving Mud and water If you must drive through high water, drive slowly. Traction or brake capability may be limited. When driving through water, determine the depth; avoid water higher than the bottom of the wheel rims (if possible) and proceed slowly. If the ignition system gets wet, the vehicle may stall.
Page 231 Driving Driving on hilly or sloping terrain Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down. Avoid driving crosswise or turning on steep slopes or hills.
Page 232 Driving Avoid sudden braking as well. Although an AWD vehicle may accelerate better than a two-wheel drive vehicle in snow and ice, it won’t stop any faster, because as in other vehicles, braking occurs at all four wheels. Do not become overconfident as to road conditions. Make sure you allow sufficient distance between you and other vehicles for stopping.
Page 233 Driving DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).
Page 234: Roadside Emergencies
• winch out – available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries. • towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized dealer within 35 miles (56 km) of the disablement location or to the nearest authorized dealer.
Page 235 Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Customer Information Guide in the glove compartment. U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside Assistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call 1-800-665-2006.
Page 236: Fuel Pump Shut-Off
Roadside Emergencies FUEL PUMP SHUT-OFF In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision due to this feature, you may restart your vehicle by doing the following: 1.
Page 237 Standard fuse amperage rating and color Fuse Mini rating fuses Grey Violet Pink 7.5A Brown Blue Yellow Natural Green — — — — — Passenger compartment fuse panel The fuse panel is located below and to the left of the steering wheel by the brake pedal.
Page 238 Roadside Emergencies The fuses are coded as follows. Fuse/Relay Fuse Amp Location Protected Circuits Rating Driver smart window motor Brake on/off switch, Center high-mounted stop lamp Not used (Spare) Not used (Spare) Keypad illumination, Brake shift interlock Turn signal lamps Low beam headlamps (left) Low beam headlamps (right) Courtesy lamps...
Page 239 Fuse/Relay Fuse Amp Location Rating 7.5A Roadside Emergencies Protected Circuits AWD module Power outside mirrors SYNC module Electronic finish panel (EFP) radio and climate control buttons module, Navigation display, Center information display, GPS module Climate control Not used (Spare) Door locks, Trunk release Heated seats Amplifier On-board diagnostic connector...
Page 240 Roadside Emergencies Fuse/Relay Fuse Amp Location 30A Circuit Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads. WARNING: Always disconnect the battery before servicing high current fuses.
Page 241 If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter. The high-current fuses are coded as follows. Fuse/Relay Location Roadside Emergencies Fuse Amp Protected Circuits Rating 50A* Electronic power assist steering 50A* Electronic power assist steering 40A*...
Page 242 Roadside Emergencies Fuse/Relay Location Fuse Amp Protected Circuits Rating — Not used — Not used — Not used — Not used — Not used 10A** Alternator — Not used — Not used — Not used — Not used 20A* Console power point 10A** PCM –...
Page 243 Fuse/Relay Location G8VA relay G8VA relay G8VA relay G8VA relay Full ISO relay Full ISO relay Full ISO relay Full ISO relay Full ISO relay * Cartridge Fuses ** Mini Fuses CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed.
Page 244 Roadside Emergencies the Tires, Wheels and Loading chapter. Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the TPMS sensor for damage. WARNING: The use of tire sealants may damage your tire pressure monitoring system and should not be used.
Page 245 Roadside Emergencies • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: •...
Page 246 Roadside Emergencies Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate the hazard flashers. 2. Place the gearshift lever in P (Park) (automatic transmission) or R (Reverse) (manual transmission) and turn the engine off. Removing the spare tire and jack 1.
Page 247 WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. Note: Passengers should not remain in the vehicle when the vehicle is being jacked.
Page 248 Roadside Emergencies 3. Put the jack in the jack locator next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground. Note: To avoid structural damage to the vehicle, ensure that the jack is centered between the two markings (1) on the bottom of the rocker flange.
Page 249: Wheel Lug Nut Torque
7. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 8. Unblock the wheels. Stowing the wheel and jack 1.
Page 250 Roadside Emergencies WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
Page 251: Jump Starting
JUMP STARTING WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your automatic transmission vehicle.
Page 252 Roadside Emergencies Connecting the jumper cables 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
Page 253 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system.
Page 254 Roadside Emergencies Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
Page 255 Roadside Emergencies 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.
Page 256: Wrecker Towing
Roadside Emergencies WRECKER TOWING If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment.
Page 257 Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: •...
Page 258: Customer Assistance
GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized Ford, Lincoln, or Mercury dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction.
Page 259 Customer Assistance In Canada: Mailing address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P.O.
Page 260 Customer Assistance In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.
Page 261 Customer Assistance THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the Customer Assistance section, you may be eligible to participate in the BBB AUTO LINE program.
Page 262 Customer Assistance UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
Page 263 Customer Assistance If your vehicle must be serviced while you are traveling or living in Central America, the Caribbean, or the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101...
Page 264: Reporting Safety Defects (U.s. Only)
Customer Assistance REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
Page 265: Cleaning
WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing or laundry liquid.
Page 266 Cleaning WAXING • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area.
Page 267 ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage.
Page 268 Cleaning 3.0L ENGINE PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft Bug and Tar Remover (ZC-42).
Page 269 • The wiper blades can be cleaned with isopropyl (rubbing) alcohol or Motorcraft Premium Windshield Washer Concentrate (ZC-32-A), available from your authorized dealer. This washer fluid contains special solution in addition to alcohol which helps to remove the hot wax deposited on the wiper blade and windshield from automated car wash facilities.
Page 270 Cleaning If a staining liquid like coffee/juice has been spilled on the instrument panel or on interior trim surfaces, clean as follows: 1. Wipe up spilled liquid using a clean, white, cotton cloth. 2. Wipe the surface with a damp, clean, white cotton cloth. For more thorough cleaning, use a mild soap and water solution.
Page 271 FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs;...
Page 272 Cleaning Motorcraft Premium Glass Cleaner (Canada only) (CXC-100) Motorcraft Premium Liquid Wax (ZC-53-A) Motorcraft Premium Windshield Washer Concentrate (U.S. only) (ZC-32-A) Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft Tire Clean and Shine (ZC-28) Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Wheel and Tire Cleaner (ZC-37-A)
Page 273: Maintenance And Specifications
SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide/Customer Information Guide to find out which parts and services are covered.
Page 274 Maintenance and Specifications OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood.
Page 275: Engine Compartment
Maintenance and Specifications IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 2.5L I4 engine 1. Engine coolant reservoir 2. Engine oil filler cap 3. Engine oil dipstick 4. Brake/Clutch fluid reservoir 5. Transmission fluid dipstick (automatic transmission only) 6. Battery 7. Power distribution box 8.
Page 276 Maintenance and Specifications 3.0L V6 engine 1. Engine coolant reservoir 2. Brake fluid reservoir 3. Transmission fluid dipstick (automatic transmission only) 4. Battery 5. Power distribution box 6. Air filter assembly 7. Coolant bleed valve 8. Engine oil dipstick 9. Engine oil filler cap 10.
Page 277 WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low. In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash.
Page 278: Engine Oil
Maintenance and Specifications To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element.
Page 279 Maintenance and Specifications • 3.0L V6 engine 6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. On the 2.5L I4 engine, be sure the notch in the dipstick flange is aligned with the V on the engine when reinserting it.
Page 280 Maintenance and Specifications • 2.5L I4 engine • 3.0L V6 engines •If the oil level is below this mark, engine oil must be added to raise the level within the normal operating range. • 2.5L I4 engine • 3.0L V6 engine If required, add engine oil to the engine.
Page 281 Maintenance and Specifications • 2.5L I4 engine • 3.0L V6 engines •Do not overfill the engine with oil. Oil levels above this mark may cause engine damage. If the engine is overfilled, some oil must be removed from the engine by an authorized dealer. 7.
Page 282 Maintenance and Specifications Engine oil and filter recommendations Look for this certification trademark. Use SAE 5W-20 engine oil Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricant Standardization and Approval Committee (ILSAC), comprised of U.S.
Page 283: Battery
BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry.
Page 284 Maintenance and Specifications WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention.
Page 285: Engine Coolant
If the battery has been disconnected or a new battery has been installed, the clock and the preset radio stations must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal.
Page 286 Maintenance and Specifications When the engine is cold, check the level of the engine coolant in the reservoir. • The engine coolant should be at the FULL COLD level or within the COLD FILL RANGE as listed on the engine coolant reservoir (depending upon application).
Page 287 • DO NOT MIX different colors or types of coolant in your vehicle. Make sure the correct coolant is used. DO NOT MIX recycled coolant and new (unused) coolant together in the vehicle. Mixing of engine coolants may harm your engine’s cooling system. The use of an improper coolant may harm engine and cooling system components and may void the warranty.
Page 288 Maintenance and Specifications 3. Step back while the pressure releases. 4. When you are sure that all the pressure has been released, use the cloth to turn it counterclockwise and remove the cap. • 2.5L coolant bleed valve • 3.0L coolant bleed valve 5.
Page 289 Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If necessary, add enough 50/50 concentration of engine coolant and distilled water to bring the liquid level to the proper level. If you have to add more than 1.0 quart (1.0 liter) of engine coolant per month, have your authorized dealer check the engine cooling system.
Page 290 Maintenance and Specifications If you drive in extremely hot climates: • It is still necessary to maintain the coolant concentration above 40%. • NEVER decrease the coolant concentration below 40%. Decreased engine coolant concentrations below 40% will decrease the corrosion/freeze protection characteristics of the engine coolant and may cause engine damage.
Page 291 When fail-safe mode is activated You have limited engine power when in the fail-safe mode, so drive the vehicle with caution. The vehicle will not be able to maintain high-speed operation and the engine will run rough. Remember that the engine is capable of completely shutting down automatically to prevent engine damage, therefore: 1.
Page 292 Maintenance and Specifications WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door (Easy Fuel™...
Page 293 • Fuels can also be harmful if absorbed through the skin. If fuel is splashed on the skin and/or clothing, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. •...
Page 294 Maintenance and Specifications WARNING: When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke while refueling. Fuel vapor is extremely hazardous under certain conditions. Care should be taken to avoid inhaling excess fumes. WARNING: The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an ungrounded fuel container.
Page 295 Easy Fuel™ “no cap” fuel system Your fuel tank is equipped with an Easy Fuel™ “no cap” fuel filler system. This allows you to simply open the fuel filler door and insert the fuel filler nozzle into the fuel system. The Easy Fuel™ system is self-sealing and protected against dust, dirt, water and snow/ice.
Page 296 Maintenance and Specifications Flex fuel vehicle (FFV) fuel fill inlet If your vehicle is flex fuel capable, it will have a yellow bezel placed over the fuel fill inlet. Choosing the right fuel If your vehicle is a flexible fuel vehicle (FFV), use only UNLEADED FUEL and FUEL ETHANOL (Ed75–Ed85).
Page 297 Maintenance and Specifications possible—at least half a tank. Do not add less than five gallons (18.9L) when refueling. You should drive the vehicle immediately after refueling for at least 5 miles (8 km) to allow the vehicle to adapt to the change in ethanol concentration.
Page 298 Maintenance and Specifications Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section. Running out of fuel Avoid running out of fuel because this situation may have an adverse effect on powertrain components.
Page 299 Maintenance and Specifications When filling the vehicle’s fuel tank from a portable fuel container, use the included funnel. 1. Locate the white plastic funnel. It is attached to the underside of the spare tire cover or is included with the tire changing tools. 2.
Page 300 Maintenance and Specifications The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank.
Page 301 Driving style — good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy. Habits • Smooth, moderate operation can yield up to 10% savings in fuel. •...
Page 302 Maintenance and Specifications Conditions • Heavily loading a vehicle may reduce fuel economy at any speed. • Carrying unnecessary weight may reduce fuel economy (approximately 1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried). •...
Page 303 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability. WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover.
Page 304 Maintenance and Specifications 2. Poor fuel quality or water in the fuel—the engine may misfire or run poorly. 3. The fuel fill inlet may not have been properly closed. See Easy Fuel™ “no cap” fuel system in this chapter. 4. Driving through deep water—the electrical system may be wet. These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out.
Page 305 Maintenance and Specifications The OBD-II system is designed to check the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, the following driving cycle consisting of mixed city and highway driving may be performed: 15 minutes of steady driving on an expressway/highway followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods.
Page 306 Maintenance and Specifications TRANSMISSION FLUID Checking automatic transmission fluid (if equipped) Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage.
Page 307 Maintenance and Specifications Low fluid level Type A Type B DO NOT ADD ADD (CHECK HOT) Do not drive the vehicle if the fluid level is at the bottom of the dipstick and the outside temperatures are above 50°F (10°C). Correct fluid level The transmission fluid should be checked at normal operating temperatures 185°F-200°F (85°C-93°C) on a level surface.
Page 308 Maintenance and Specifications High fluid level Type A Type B Fluid levels above the zone, identified by the arrows in the above figures, may result in transmission failure. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition.
Page 309 Maintenance and Specifications An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components. Checking transmission fluid level for recreational flat tow operation Type A...
Page 310: Air Filter(S)
Maintenance and Specifications Checking and adding manual transmission fluid (if equipped) 1. Park the vehicle on a level surface. 2. Engage the parking brake fully – put in first gear. 3. Ensure the vehicle cannot move. 4. Clean the filler plug. 5.
Page 311 Maintenance and Specifications Changing the air filter element • 2.5L I4 engine • 3.0L V6 engine 1. Release the clamps that secure the air filter housing cover.
Page 312 Maintenance and Specifications 2. Carefully separate the two halves of the air filter housing. • 2.5L I4 engine • 3.0L V6 engine 3. Remove the air filter element from the air filter housing. 4. Wipe the air filter housing and cover clean to remove any dirt or debris and to ensure good sealing.
Page 313: Part Numbers
6. Replace the air filter housing cover and secure the clamps. Be sure that the air cleaner cover tabs are engaged into the slots of the air cleaner housing. Note: Failure to use the correct air filter element may result in severe engine damage.
Page 314 Maintenance and Specifications...
Page 315 Maintenance and Specifications...
Page 316 Maintenance and Specifications...
Page 317: Engine Data
ENGINE DATA Engine 2.5L I4 engine Cubic inches Required fuel 87 octane Firing order 1-3-4-2 Ignition system Coil on plug Spark plug gap 0.049–0.053 inch (1.25–1.35 mm) Compression ratio 9.7:1 Engine drivebelt routing • 2.5L I4 Engine • 3.0L V6 Engine Maintenance and Specifications 3.0L V6 Duratec engine...
Page 318 Maintenance and Specifications IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure (B-Pillar) by the trailing edge of the driver’s...
Page 319 The Vehicle Identification Number (VIN) contains the following information: 1. World manufacturer identifier 2. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location 3. Make, vehicle line, series, body type 4. Engine type 5. Check digit 6.
Page 320: Accessories
Accessories GENUINE MERCURY ACCESSORIES FOR YOUR VEHICLE A wide selection of Genuine Mercury Accessories are available for your vehicle through your local Mercury or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
Page 321 Peace of mind Remote start Vehicle security systems Wheel locks For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label).
Page 322: Ford Extended Service Plan
BaseCare – Covers 84 components. PowertrainCare – Covers 29 critical components. Ford ESP is honored by all Ford, Lincoln and Mercury Dealers in the U.S. and Canada It’s the only extended service plan authorized and backed by Ford Motor Company. That means you get: •...
Page 323 • Wiper blades • Spark plugs (except California) • Clutch disc Contact your selling Ford, Lincoln, or Mercury dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and budget. Interest free finance options available...
Page 324 Ford Extended Service Plan...
Page 325: Index
Accessory delay ...77 AdvanceTrac ...203 Air cleaner filter ...310–311, 313 Air conditioning automatic temperature control system ...48, 51 Airbag supplemental restraint system ...132, 141, 144 and child safety seats ...134 description ...132, 141, 144 disposal ...147 driver airbag ...132, 134, 142, 145 indicator light ...141, 143, 147 operation ...132, 134, 142, 145 passenger airbag ...132, 134, 142,...
Page 326 Index CD ...29 Cell phone use ...8 Changing a tire ...243 Child safety seats ...152 attaching with tether straps ..161 in front seat ...153 in rear seat ...153 LATCH ...158 recommendations ...150 Child safety seats - booster seats ...163 Cleaning your vehicle engine compartment ...267 instrument panel ...269 interior ...270...
Page 327 Engine ...317 cleaning ...267 coolant ...285 fail-safe cooling ...290 idle speed control ...283 lubrication specifications ...314 refill capacities ...314 service points ...275–276 Engine block heater ...200 Engine oil ...278 change oil soon warning, message center ...278 checking and adding ...278 dipstick ...278 filter, specifications ...282, 313 recommendations ...282...
Page 328 Index Ignition ...196, 317 Illuminated visor mirror ...71 Infant seats (see Safety seats) ...152 Inspection/maintenance (I/M) testing ...304 Instrument panel ...75 cleaning ...269 cluster ...12 lighting up panel and interior ...58 Jack ...243 positioning ...243 storage ...243 Jump-starting your vehicle ...251 Keyless entry system autolock ...87 keypad ...98...
Page 329 Oil (see Engine oil) ...278 Parking brake ...202 Parts (see Motorcraft parts) ...313 Passenger Occupant Classification Sensor ...120 Power distribution box (see Fuses) ...240 Power door locks ...87 Power mirrors ...79 Power point ...75 Power steering ...207–208 fluid, refill capacity ...314 fluid, specifications ...314 Power Windows ...76 Radio ...29...
Page 330 Index Starting your vehicle ...196–197, 199 jump starting ...251 Steering speed sensitive ...208 Steering wheel controls ...82 tilting ...71 Stereo CD-MP3 ...29 SYNC ...45 Tilt steering wheel ...71 Tire Pressure Monitoring System (TPMS) Tires, Wheels and Loading ...182 Tires ...167–168, 243 alignment ...175 care ...171 changing ...243...

Mercury 2010 Milan Owner's Manual

Introduction

Instrument Cluster

Entertainment Systems

Climate Controls

Lights

Driver Controls

Locks and Security

Seating and Safety Restraints

Tires, Wheels and Loading

Quick Links

Table of Contents

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Summary of Contents for Mercury 2010 Milan

Table of Contents