Troubleshooting - Homecrest NF-16 User Manual

SyMpTOM
No LP gas in the tank, or Natural gas may
A.
not be turned on.
B. Plugged burner orifice.
Crystal Fire or
Crystal Fire Plus
Burner was not converted for operation
1.
C.
Burner Will Not
with natural gas.
Light
D. excessive media buildup around igniter.
Manual shut-off valve (on/off control
A. knob) open or not installed between the
LP tank and the appliance.
Low Flames/
2. B. excessive media buildup around igniter.
Will Not stay Lit
Thermocouple not properly secured to
C.
valve.
This is a result of normal operation and
A. flames will begin to yellow as the unit is
allowed to burn for 16-20 minutes.
3. Blue Flames
Improper air/fuel mixture related to the air
B.
shutter position.
Noise is caused by metal expanding
and contracting as it heats up and cools
down, similar to the sound produced by a
4. Metallic Noise A.
furnace or heating duct. This noise does
not affect the operation or longevity of the
appliance.

troubleshooting

pOSSIBLe CAUSeS CORReCTIVe ACTIONS
Check the LP (propane) tank. You may be out of gas, or
check Natural Gas valve at main.
Check the burner orifice for stoppage. Remove stoppage.
Both the valve orifice and burner orifice must be changed
and the air shutter must be closed.
ensure media installation instructions are followed and
media is not present inside the ignition wind guard
opening.
Close LP tank and manual shut-off valves. Open LP tank
valve first, THeN the manual shut-off valve.
ensure media installation instructions are followed and
media is not present inside the ignition wind guard
opening.
ensure the thermocouple is tightened to control valve
using 10 mm wrench.
Do nothing.
Close air shutter. (For LP , leave 1/4" open, Natural gas
adjust to be closed.)
Do nothing.
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