GMC 1999 Envoy Owner's Manual

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The 1999 GMC Envoy Owner's Manual

Seats and Restraint Systems

This section tells you how to use your seats and safety belts properly. It also explains the air bag system.

Features and Controls

This section explains how to start and operate your vehicle.

Comfort Controls and Audio Systems

This section tells you how to adjust the ventilation and comfort controls and how to operate your audio system.

Your Driving and the Road

Here you'll find helpful information and tips about the road and how to drive under different conditions.

Problems on the Road

This section tells you what to do if you have a problem while driving, such as a flat tire or overheated engine, etc.

Service and Appearance Care

Here the manual tells you how to keep your vehicle running properly and looking good.

Maintenance Schedule

This section tells you when to perform vehicle maintenance and what fluids and lubricants to use.

Customer Assistance Information

This section tells you how to contact GMC for assistance and how to get service and owner publications.

It also gives you information on "Reporting Safety Defects" on page 8

Index

Here's an alphabetical listing of almost every subject in this manual. You can use it to quickly find

something you want to read.

10.

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Table of Contents

Summary of Contents for GMC 1999 Envoy

Page 1 This section tells you when to perform vehicle maintenance and what fluids and lubricants to use. Customer Assistance Information This section tells you how to contact GMC for assistance and how to get service and owner publications. It also gives you information on “Reporting Safety Defects” on page 8 Index Here’s an alphabetical listing of almost every subject in this manual.
Page 2 GENERAL MOTORS, GM, the GM Emblem, GMC, and the GMC Emblem are registered trademarks and the name ENVOY is a trademark of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make changes in the product after that time without further notice.
Page 3: How To Use This Manual
4-Door Utility About Driving Your Vehicle As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or an accident. Be sure to read the “on “off road” driving guidelines in this manual. (See “Driving Guidelines”...
Page 4 You will also find a circle with a slash through it in this book. This safety symbol means “Don’t,” “Don’t do this” or “Don’t let this happen.” Vehicle Damage Warnings Also, in this book you will find these notices: NOTICE: These mean there is something that could damage your vehicle.
Page 5 Vehicle Symbols These are some of the symbols you may find on your vehicle. For example, These symbols these symbols are important are used on an for you and original battery: your passengers whenever your vehicle is CAUTION driven: POSSIBLE INJURY DOOR LOCK PROTECT...
Page 6 yellowblue NOTES...
Page 7: Table Of Contents
Section 1 Seats and Restraint Systems Here you’ll find information about the seats in your vehicle and how to use your safety belts properly. You can also learn about some things you should not do with air bags and safety belts. Seats and Seat Controls Safety Belts: They’re for Everyone Here Are Questions Many People Ask About...
Page 8: Seats And Seat Controls
Seats and Seat Controls This section tells you about the seats them, and fold them up and down. Power Seats Horizontal Control: Raise the front of the seat by raising the forward edge of the button. Lower the front how to adjust of the seat by lowering the forward edge of the button.
Page 9: Memory Seat
Power Lumbar Control This control is located on the outside of each seat. Press and hold the front of the control until you have the desired lumbar support. To decrease lumbar support, press and hold the rear of the control. Memory Seat The memory seat control on the driver’s seat looks like...
Page 10: Heated Front Seats
3. To program your keyless entry transmitter, press the UNLOCK button within five seconds of programming the memory button. You will hear a chime to confirm programming of the transmitter. When your vehicle is in PARK (P), push and release the numbered memory button you just stored.
Page 11: Head Restraints
Reclining Front Seatback The vertical power seat control described earlier allows the seatback to recline. But don’t have a seatback reclined if your vehicle is moving. CAUTION: Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts can’t do their job when you’re reclined like this.
Page 12: Rear Seats
Rear Seats Your vehicle has a folding rear seat which lets you fold the seatbacks down for more cargo space. The rear seat release handles are on the rear of the seatbacks. Push back on the seatbacks as you pull up on the handles.
Page 13: Safety Belts: They're For Everyone
Safety Belts: They’re for Everyone This part of the manual tells you how to use safety belts properly. It also tells you some things you should not do with safety belts. And it explains the air bag system. CAUTION: Don’t let anyone ride where he or she can’t wear a safety belt properly.
Page 14: Why Safety Belts Work
Your vehicle has a light that comes on as a reminder to buckle up. (See “Safety Belt Reminder Light” in the Index.) In most states and Canadian provinces, the law says to wear safety belts. Here’s why: They work. You never know if you’ll be in a crash. If you do have a crash, you don’t know if it will be a bad one.
Page 15 yellowblue Put someone on it. Get it up to speed. Then stop the vehicle. The rider doesn’t stop.
Page 16 yellowblue The person keeps going until stopped by something. or the instrument panel ... In a real vehicle, it could be the windshield ... 1-10...
Page 17: Here Are Questions Many People Ask About
or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That’s why safety belts make such good sense. Here Are Questions Many People Ask About Safety Belts and the Answers...
Page 18: How To Wear Safety Belts Properly
If I’m a good driver, and I never drive far from home, why should I wear safety belts? You may be an excellent driver, but if you’re in an accident even one that isn’t your fault your passengers can be hurt. Being a good driver doesn’t protect you from things beyond your control, such as bad drivers.
Page 19 Lap-Shoulder Belt The driver has a lap shoulder belt. Here’s how to wear it properly. 1. Close and lock the door. 2. Adjust the seat (to see how, see “Seats” in the Index) so you can sit up straight. 3. Pick up the latch plate and pull the belt across you. Don’t let it get twisted.
Page 20 yellowblue 5. To make the lap part tight, pull down on the buckle The lap part of the belt should be worn low and snug on end of the belt as you pull up on the shoulder belt. the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones.
Page 21 What’s wrong with this? The shoulder belt is too loose. It won’t give nearly as much protection this way. CAUTION: You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should fit against your body.
Page 22 What’s wrong with this? The belt is buckled in the wrong place. 1-16 CAUTION: You can be seriously injured if your belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not at the pelvic bones.
Page 23 What’s wrong with this? The shoulder belt is worn under the arm. It should be worn over the shoulder at all times. CAUTION: You can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury.
Page 24 What’s wrong with this? The belt is twisted across the body. 1-18 CAUTION: You can be seriously injured by a twisted belt. In a crash, you wouldn’t have the full width of the belt to spread impact forces. If a belt is twisted, make it straight so it can work properly, or ask your dealer to fix it.
Page 25: Safety Belt Use During Pregnancy
To unlatch the belt, just push the button on the buckle. The belt should go back out of the way. Before you close the door, be sure the belt is out of the way. If you slam the door on it, you can damage both the belt and your vehicle.
Page 26: Right Front Passenger Position
The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it’s more likely that the fetus won’t be hurt in a crash. For pregnant women, as for anyone, the key to making safety belts effective is wearing them properly.
Page 27 Here are the most important things to know about the air bag system: CAUTION: You can be severely injured or killed in a crash if you aren’t wearing your safety belt have air bags. Wearing your safety belt during a crash helps reduce your chance of hitting things inside the vehicle or being ejected from it.
Page 28 CAUTION: Children who are up against, or very close to, any air bag when it inflates can be seriously injured or killed. This is true even though your vehicle has Next Generation frontal air bags. Air bags plus shoulder belts offer the best protection for adults, but not for young children and infants.
Page 29 How the Air Bag System Works Where are the air bags? The driver’s air bag is in the middle of the steering wheel. The right front passenger’s air bag is in the instrument panel on the passenger’s side. yellowblue 1-23...
Page 30 CAUTION: If something is between an occupant and an air bag, the bag might not inflate properly or it might force the object into that person. The path of an inflating air bag must be kept clear. Don’t put anything between an occupant and an air bag, and don’t attach or put anything on the steering wheel hub or on or near any other air bag covering.
Page 31 What makes an air bag inflate? In an impact of sufficient severity, the air bag sensing system detects that the vehicle is in a crash. The sensing system triggers a release of gas from the inflator, which inflates the air bag. The inflator, air bag and related hardware are all part of the air bag modules inside the steering wheel and in the instrument panel in front of the right front passenger.
Page 32 Air bags are designed to inflate only once. After they inflate, you’ll need some new parts for your air bag system. If you don’t get them, the air bag system won’t be there to help protect you in another crash. A new system will include air bag modules and possibly other parts.
Page 33 Servicing Your Air Bag-Equipped Vehicle Air bags affect how your vehicle should be serviced. There are parts of the air bag system in several places around your vehicle. You don’t want the system to inflate while someone is working on your vehicle. Your dealer and the GM Service Manual have information about servicing your vehicle and the air bag system.
Page 34: Rear Seat Passengers
Rear Seat Passengers It’s very important for rear seat passengers to buckle up! Accident statistics show that unbelted people in the rear seat are hurt more often in crashes than those who are wearing safety belts. Rear passengers who aren’t safety belted can be thrown out of the vehicle in a crash.
Page 35 yellowblue 2. Push the latch plate into the buckle until it clicks. Pull up on the latch plate to make sure it is secure. When the shoulder belt is pulled out all the way, it will lock. If it does, let it go back all the way and start again.
Page 36 The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones. And you’d be less likely to slide under the lap belt. If you slid under it, the belt would apply force at your abdomen.
Page 37: Rear Safety Belt Comfort Guides For Children And Small Adults
To unlatch the belt, just push the button on the buckle. Rear Safety Belt Comfort Guides for Children and Small Adults Rear shoulder belt comfort guides will provide added safety belt comfort for children who have outgrown child restraints and for small adults. When installed on a shoulder belt, the comfort guide pulls the belt away from the neck and head.
Page 38 2. Slide the guide under and past the belt. The elastic cord must be under the belt. Then, place the guide over the belt, and insert the two edges of the belt into the slots of the guide. 1-32 3. Be sure that the belt is not twisted and it lies flat. The elastic cord must be under the belt and the guide on top.
Page 39 4. Buckle, position and release the safety belt as described in “Rear Seat Outside Passenger Positions” earlier in this section. Make sure that the shoulder belt crosses the shoulder. To remove and store the comfort guides, squeeze the belt edges together so that you can take them out from the guides.
Page 40: Center Rear Passenger Position
Center Rear Passenger Position 1-34 Lap Belt When you sit in the center rear seating position, you have a lap safety belt which has a retractor. 1. Pick up the latch plate and pull the belt across you. Don’t let it get twisted. 2.
Page 41: Children
4. Position and release it the same way as the lap part of a lap shoulder belt. If the belt isn’t long enough, see “Safety Belt Extender” at the end of this section. Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if you ever had to.
Page 42 CAUTION: Smaller children and babies should always be restrained in a child or infant restraint. The instructions for the restraint will say whether it is the right type and size for your child. A very young child’s hip bones are so small that a regular belt might not stay low on the hips, as it should.
Page 43 CAUTION: Never hold a baby in your arms while riding in a vehicle. A baby doesn’t weigh much crash. During a crash a baby will become so heavy you can’t hold it. For example, in a crash CAUTION: (Continued) CAUTION: (Continued) at only 25 mph (40 km/h), a 12 will suddenly become a 240 your arms.
Page 44: Child Restraints
Child Restraints Every time infants and young children ride in vehicles, they should have protection provided by appropriate restraints. What are the different types of add child restraints? on child restraints are available in four basic types. When selecting a child restraint, take into consideration not only the child’s weight and size, but also whether or not the restraint will be compatible with the motor vehicle in which it will...
Page 45 yellowblue A rear facing infant restraint (B) positions an infant to face the rear of the vehicle. Rear facing infant restraints are designed for infants of up to about 20 lbs. (9 kg) and about one year of age. This type of restraint faces the rear so that the infant’s head, neck and body can have the support they need in a frontal crash.
Page 46 yellowblue A forward facing child restraint (C E) positions a child upright to face forward in the vehicle. These forward facing restraints are designed to help protect children who are from 20 to 40 lbs. (9 to 18 kg) and about 26 to 40 inches (66 to 102 cm) in height, or up to around four years of age.
Page 47 yellowblue A booster seat (F, G) is designed for children who are about 40 to 60 lbs., or even up to 80 lbs. (18 to 27 kg, or even up to 36 kg), and about four to eight years of age. A booster seat is designed to improve the fit of the vehicle’s safety belt system.
Page 48: Where To Put The Restraint
When choosing a child restraint, be sure the child restraint is designed to be used in a vehicle. If it is, it will have a label saying that it meets federal motor vehicle safety standards. Then follow the instructions for the restraint. You may find these instructions on the restraint itself or in a booklet, or both.
Page 49: Top Strap
Top Strap Canadian law requires that forward restraints have a top strap, and that the strap be anchored. If your child restraint has a top strap, it should be anchored. Anchor brackets for the rear outside seat positions are located on the floor in the cargo area. Don’t use the front set of tie top strap to the rearmost bracket on the same side of the facing child...
Page 50 Securing a Child Restraint in a Rear Outside Seat Position You’ll be using the lap shoulder belt. See the earlier part about the top strap if the child restraint has one. Be sure to follow the instructions that came with the child restraint.
Page 51 4. Pull the rest of the shoulder belt all the way out of the retractor to set the lock. 5. To tighten the belt, feed the shoulder belt back into the retractor while you push down on the child restraint. If you’re using a forward restraint, you may find it helpful to use your knee to push down on the child restraint as you tighten the belt.
Page 52 To remove the child restraint, just unbuckle the vehicle’s safety belt and let it go back all the way. The safety belt will move freely again and be ready to work for an adult or larger child passenger. Center Seat Position Don’t use child restraints in this position.
Page 53 CAUTION: A child in a rear facing child restraint can be seriously injured or killed if the right front passenger’s air bag inflates, even though your vehicle has Next Generation frontal air bags. This is because the back of the rear facing child restraint would be very close to the inflating air bag.
Page 54 yellowblue 4. Buckle the belt. Make sure the release button is 5. Pull the rest of the shoulder belt all the way out of positioned so you would be able to unbuckle the the retractor to set the lock. safety belt quickly if you ever had to. 1-48...
Page 55: Larger Children
6. To tighten the belt, feed the shoulder belt back into the retractor while you push down on the child restraint. You may find it helpful to use your knee to push down on the child restraint as you tighten the belt. 7.
Page 56 Accident statistics show that children are safer if they are restrained in the rear seat. But they need to use the safety belts properly. Children who aren’t buckled up can be thrown out in a crash. Children who aren’t buckled up can strike other people who are.
Page 57 CAUTION: Never do this. Here a child is sitting in a seat that has a shoulder belt, but the shoulder part is behind the child. If the child wears the belt in this way, in a crash the child might slide under the belt. The belt’s force would then be applied right on the child’s abdomen.
Page 58: Safety Belt Extender
Safety Belt Extender If the vehicle’s safety belt will fasten around you, you should use it. But if a safety belt isn’t long enough to fasten, your dealer will order you an extender. It’s free. When you go in to order it, take the heaviest coat you will wear, so the extender will be long enough for you.
Page 59: Replacing Restraint System Parts
Replacing Restraint System Parts After a Crash If you’ve had a crash, do you need new belts? After a very minor collision, nothing may be necessary. But if the belts were stretched, as they would be if worn during a more severe crash, then you need new belts. If you ever see a label on the driver’s or the right front passenger’s safety belt...
Page 60 yellowblue NOTES 1-54...
Page 61 Section 2 Features and Controls Here you can learn about the many standard and optional features on your vehicle, and information on starting, shifting and braking. Also explained are the instrument panel and the warning systems that tell you if everything is working properly and what to do if you have a problem.
Page 62 yellowblue Keys CAUTION: Leaving children in a vehicle with the ignition key is dangerous for many reasons. A child or others could be badly injured or even killed. They could operate power windows or other controls or even make the vehicle move. Don’t leave the keys in a vehicle with children.
Page 63 This vehicle has one double ignition and door locks. It will fit with either side up. When a new vehicle is delivered, the dealer provides the owner with a pair of identical keys and a key code number. The key code number tells your dealer or a qualified sided key for the locksmith how to make extra keys.
Page 64: Door Locks
Door Locks CAUTION: Unlocked doors can be dangerous. Passengers especially children open the doors and fall out. When a door is locked, the inside handle won’t open it. Outsiders can easily enter through an unlocked door when you slow down or stop your vehicle. This may not be so obvious: You increase the chance of being thrown out of the vehicle in a crash if the doors aren’t locked.
Page 65: Power Door Locks
Power Door Locks The power door lock switch is located on the armrest. Remove the ignition key and press LOCK to lock all the doors at once. To unlock the doors, press the raised area next to the key symbol. The switch on each rear door works only that door’s lock.
Page 66: Leaving Your Vehicle
Leaving Your Vehicle If you are leaving the vehicle, take your key, open your door and set the locks from inside. Then get out and close the door. Keyless Entry System You can lock and unlock your doors or liftgate from about 3 feet (1 m) up to 30 feet (9 m) away using the remote keyless entry transmitter supplied with your vehicle.
Page 67: Battery Replacement
Operation UNLOCK: Pressing this button once will unlock the driver’s door. The parking lamps will flash and the interior lights will come on. Pressing this button once also unlocks the rear liftglass. Pressing UNLOCK again within three seconds will cause the remaining doors, including the liftgate, to unlock.
Page 68 NOTICE: When replacing the battery, use care not to touch any of the circuitry. Static from your body transferred to these surfaces may damage the transmitter. To replace the battery in the remote keyless entry transmitter: 1. Insert a dime in the slot between the covers of the transmitter housing near the key ring hole.
Page 69 Liftgate/Liftglass CAUTION: It can be dangerous to drive with the liftgate or liftglass open because carbon monoxide (CO) gas can come into your vehicle. You can’t see or smell CO. It can cause unconsciousness and even death. If you must drive with the liftgate or liftglass open or if electrical wiring or other cable connections must pass through the seal between the body and the liftgate or liftglass:...
Page 70 Emergency Release for Opening Liftgate 1. Peel back or slit the carpet locally to expose the access hole in the trim panel. 2. Use a thin screwdriver to reach through the access holes in both the trim panel and the hardware cover.
Page 71 Key in the Ignition If you leave your vehicle with the keys inside, it’s an easy target for joy riders or professional thieves don’t do it. When you park your vehicle and open the driver’s door, you’ll hear a chime reminding you to remove your key from the ignition and take it with you.
Page 72: Testing The Alarm
Remember, the theft deterrent system won’t activate if you lock the doors with a key or use the manual door lock. It activates only if you use a power door lock switch with the door open, or with the remote keyless entry transmitter.
Page 73 Your vehicle is not protected by Passlock at this time. You may also want to check the fuse (see “Fuses and Circuit Breakers” in the Index). See your dealer for service. In an emergency, call the GMC Roadside Assistance Center at 1 8782 (in Canada, call 6800).
Page 74: Ignition Positions
Ignition Positions CAUTION: Leaving children in a vehicle with the ignition key is dangerous for many reasons. A child or others could be injured or even killed. They could operate power windows or other controls or even make the vehicle move. Don’t leave the keys in the vehicle with children.
Page 75 NOTICE: Don’t operate accessories in the ACCESSORY position for long periods of time. Prolonged operation of accessories in the ACCESSORY position could drain your battery and prevent you from starting your vehicle. LOCK (B): This position locks your ignition, steering wheel and transmission.
Page 76: Starting Your Engine
Starting Your Engine Move your shift lever to PARK (P) or NEUTRAL (N). Your engine won’t start in any other position safety feature. To restart when you’re already moving, use NEUTRAL (N) only. NOTICE: Don’t try to shift to PARK (P) if your vehicle is moving.
Page 77 NOTICE: Your engine is designed to work with the electronics in your vehicle. If you add electrical parts or accessories, you could change the way the engine operates. Before adding electrical equipment, check with your dealer. If you don’t, your engine might not perform properly. If you ever have to have your vehicle towed, see the part of this manual that tells how to do it without damaging your vehicle.
Page 78: Automatic Transmission Operation
4. Before starting the engine, be sure to unplug and store the cord as it was before to keep it away from moving engine parts. If you don’t, it could be damaged. How long should you keep the coolant heater plugged in? The answer depends on the outside temperature, the kind of oil you have, and some other things.
Page 79 Ensure the shift lever is fully in PARK (P) before starting the engine. Your vehicle has a Brake Transmission Shift Interlock (BTSI). You have to fully apply your regular brakes before you can shift from PARK (P) when the ignition key is in RUN. If you cannot shift out of PARK (P), ease pressure on the shift lever press the button on the shift lever and push the...
Page 80 DRIVE (D): This position is for normal driving. If you need more power for passing, and you’re: Going less than about 35 mph (55 km/h), push your accelerator pedal about halfway down. Going about 35 mph (55 km/h) or more, push the accelerator all the way down.
Page 81 Tow/Haul Selector Switch Your vehicle is equipped with a tow/haul selector switch. This switch is located on the shift knob. You can use this feature to more efficiently tow or haul a heavy load. See “Tow/Haul Mode” in the Index for more information.
Page 82: Automatic Transfer Case
Automatic Transfer Case The transfer case switches are to the right of the steering wheel on the instrument panel. Use these switches to shift into and out of four You can choose among four driving settings: 2-22 wheel drive. 2HI: This setting is for driving in most street and highway situations.
Page 83 AUTO 4WD: This setting is ideal for use when road conditions are variable. When driving your vehicle in AUTO 4WD, the front axle is engaged, but the vehicle’s power is sent to the rear wheels. When the vehicle senses a loss of traction, the system will automatically engage four wheel drive.
Page 84 Shifting to 4HI or AUTO 4WD Press and release the 4HI or AUTO 4WD switch. This can be done at any speed and the indicator light will flash while shifting. It will remain illuminated when the shift is complete. Shifting to 2HI Press and release the 2HI switch.
Page 85: Parking Brake
4. Put the transmission in NEUTRAL (N). 5. Shift the transfer case to 2HI. 6. Simultaneously press and hold the 2HI and 4LO buttons for 10 seconds. The red NEUTRAL light will come on when the transfer case shift to NEUTRAL is complete.
Page 86 Pull the BRAKE RELEASE lever fully. It is located on the bottom of the driver’s side of the instrument panel. NOTICE: Driving with the parking brake on can cause your rear brakes to overheat. You may have to replace them, and you could also damage other parts of your vehicle.
Page 87 2. Move the shift lever into PARK (P) position like this: Hold in the button on the front of the lever. Push the lever all the way toward the front of the vehicle. 3. Turn the ignition key to LOCK. 4.
Page 88: Torque Lock
Torque Lock If you are parking on a hill and you don’t shift your transmission into PARK (P) properly, the weight of the vehicle may put too much force on the parking pawl in the transmission. You may find it difficult to pull the shift lever out of PARK (P).
Page 89: Parking Over Things That Burn
If you cannot shift out of PARK (P), ease pressure on the shift lever push the shift lever all the way into PARK (P) as you maintain brake application. Then move the shift lever into the gear you want. You must press the shift lever button on the shift lever.
Page 90: Engine Exhaust
Engine Exhaust CAUTION: Engine exhaust can kill. It contains the gas carbon monoxide (CO), which you can’t see or smell. It can cause unconsciousness and death. You might have exhaust coming in if: Your exhaust system sounds strange or different. Your vehicle gets rusty underneath.
Page 91: Power Windows
CAUTION: It can be dangerous to get out of your vehicle if the shift lever is not fully in PARK (P) with the parking brake firmly set. Your vehicle can roll. Don’t leave your vehicle when the engine is running unless you have to. If you’ve left the engine running, the vehicle can move suddenly.
Page 92 Press the side of the switch with the down arrow to lower the window. Press the side of the switch with the up arrow to raise the window. 2-32 Express Down Window The driver’s window switch has an express feature that allows you to lower it without holding the window switch.
Page 93: Tilt Wheel
Tilt Wheel You should adjust the tilt steering wheel before you drive. You can raise it to the highest level to give your legs more room when you enter and exit the vehicle. To tilt the wheel, hold the steering wheel and pull the lever toward you.
Page 94: Turn And Lane Change Signals
Turn and Lane Change Signals The turn signal has two upward (for right) and two downward (for left) positions. These positions allow you to signal a turn or a lane change. To signal a turn, move the lever all the way up or down. When the turn is finished, the lever will return automatically.
Page 95: Windshield Wipers
If your headlamps are in the automatic position or on low beam, your high beam headlamps will turn on. They’ll stay on as long as you hold the lever toward you and the high beam indicator on the dash will come on. Release the lever to return to normal operation.
Page 96: Windshield Washer
Windshield Washer There is a paddle marked with the windshield washer symbol at the top of the multifunction lever. To spray washer fluid on the windshield, push the paddle. The wipers will clear the window and then either stop or return to your preset speed.
Page 97: Cruise Control
Cruise Control With cruise control, you can maintain a speed of about 25 mph (40 km/h) or more without keeping your foot on the accelerator. This can really help on long trips. Cruise control does not work at speeds below about 25 mph (40 km/h).
Page 98 1. Move the cruise control switch to ON. 2. Get up to the speed you want. 3. Press in the SET button at the end of the lever and release it. 4. Take your foot off the accelerator pedal. Resuming a Set Speed Suppose you set your cruise control at a desired speed and then you apply the brake.
Page 99 Increasing Speed While Using Cruise Control There are two ways to go to a higher speed: Use the accelerator pedal to get to the higher speed. Press the SET button at the end of the lever, then release the button and the accelerator pedal. You’ll now cruise at the higher speed.
Page 100: Exterior Lamps
Exterior Lamps Your parking lamp and headlamp switch is on the driver’s side of your instrument panel. Turn the knob clockwise to the parking lamps symbol to manually turn on: Parking Lamps Sidemarker Lamps Taillamps License Plate Lamps Instrument Panel Lights 2-40 Turn the knob clockwise to the master lamps symbol to turn on all the lamps listed as well as the headlamps.
Page 101: Lamps On Reminder
There is a delay in the transition between the daytime and nighttime operation of the Daytime Running Lamps (DRL) and the automatic headlamp systems so that driving under bridges or bright overhead street lights does not affect the system. The DRL and automatic headlamp system will only be affected when the light sensor sees a change in lighting lasting longer than the delay.
Page 102: Brightness Control
Fog Lamps Use your fog lamps for better vision in foggy or misty conditions. Your low beam headlamps or your parking lamps must be on for your fog lamps to work. The fog lamp switch is on the instrument panel under the lamps switch.
Page 103: Exit Lighting
Exit Lighting With exit lighting, the interior lamps will come on when you remove the key from the ignition. If the DOME OVERRIDE button is in the “out” position, these lights will stay on for a short period of time and then will go out.
Page 104 Mirrors Electrochromic Day/Night Inside Rearview Mirror This mirror automatically changes to reduce glare from headlamps behind you. A photocell on the back of the mirror senses when it is becoming dark outside. Another photocell built into the mirror surface senses when headlamps are behind you.
Page 105 Cleaning the Photocells Use a cotton swab and glass cleaner to clean the photocells when necessary. Power Remote Control Mirror The control is located on the driver’s door armrest. Move the upper control to the left or right to choose the mirror, then press the arrows on the control pad to adjust the mirror.
Page 106: Glove Box
Power Folding Mirrors Your vehicle is equipped with power folding mirrors. This feature can be helpful when taking your vehicle through a car wash or through narrow spaces. To fold the mirrors in, press the blank side of the switch located on the driver’s side door panel near the window.
Page 107 Reading Lamps Press the button near each lamp to turn the reading lamps on and off. The lamps can also be swiveled to point in the desired direction. Driver Information System This system displays the outside air temperature, compass direction and trip information in the overhead console.
Page 108 MODE: The MODE button can be used to toggle between three modes of operation: OFF, COMP/TEMP and TRIP. COMP/TEMP: The display provides the outside temperature and one of eight compass readings to indicate the direction the vehicle is facing. Before you turn on the ignition and move the vehicle, the temperature indicated will be the last outside temperature recorded with the ignition on.
Page 109 3. After five seconds, the compass will acknowledge the variation mode by displaying the current zone number. When it does, release both buttons. 4. Press US/MET until your zone number appears on the display. 5. Press MODE to enter your zone number. Your variance is now set and the display will return to the COMP/TEMP mode.
Page 110 Sunglasses Storage Compartment The console has a sunglasses storage compartment. 2-50 Center Floor Console Your vehicle has a console between the two front bucket seats. To open the console, pull up on the console cover. The console has two cupholders and a storage tray, including a change holder, for the front seat passenger and driver to use.
Page 111: Convenience Net
The cupholders are located in the front of the storage compartment. Push in on the door and release. The cupholders will pop out for use. The console also contains the following components: Rear Seat Audio Controls Rear Seat Accessory Power Outlets disc CD Changer Cellular Phone (if equipped) For more information on these components, please see...
Page 112 Cargo Security Shade You can use the cargo security shade to cover items in the cargo area of your vehicle. Grasp the handle and unroll the cover. Latch the posts into the sockets on the inside trim panel on the passenger’s side of the vehicle to secure it.
Page 113: Luggage Carrier
Luggage Carrier CAUTION: If you try to carry something on top of your vehicle that is longer or wider than the luggage carrier like paneling, plywood, a mattress, and so forth the wind can catch it as you drive along. This can cause you to lose control. What you are carrying could be violently torn off, and this could cause you or other drivers to have a collision, and of course damage your vehicle.
Page 114 NOTICE: Loading cargo that weighs more than 200 lbs. (91 kg) on the luggage carrier may damage your vehicle. When you carry large things, never let them hang over the rear or the sides of your vehicle. When loading cargo on the roof panel, be sure it rests on the slats and does not scratch or damage the vehicle.
Page 115: Sun Visors
NOTICE: Don’t hold a cigarette lighter in with your hand while it is heating. If you do, it won’t be able to back away from the heating element when it’s ready. That can make it overload, damaging the lighter and the heating element. There may be a smaller ashtray in the rear of the center floor console.
Page 116 CAUTION: Inflating something too much can make it explode, and you or others could be injured. Be sure to read the inflator instructions, and inflate any object only to its recommended pressure. To use your air inflator, attach the appropriate nozzle adapter, if required, to the end of the hose.
Page 117: Accessory Power Outlets
Voice activation and hands free operation are standard features. For more information, contact your GMC dealer. A user’s guide is provided with the telephone. OnStar System (Option) This system may be ordered if you have the optional fixed cellular telephone.
Page 118 yellowblue Sunroof (If Equipped) Universal Transmitter Your vehicle may be equipped with a power sliding Mini Console sunroof. To open or close your sunroof, the ignition or RAP needs to be on. See “Retained Accessory Power” in the Index. Press and release the rear side of the button in the mini console to open the sunroof.
Page 119 Full Size Console This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with RSS 210 of Industry Canada.
Page 120 4. Hold down both buttons until you see the red light on the universal transmitter flash rapidly. The rapid flashing indicates that the universal transmitter has been programmed. Release both buttons once the light starts to flash rapidly. If you have trouble programming the universal transmitter, make sure that you have followed the directions exactly as described and that the battery in the hand...
Page 121 Training a Garage Door Opener with a “Rolling Code” Feature (If Equipped) If you have not previously programmed the hand transmitter to the universal transmitter, see “Programming the Transmitter” listed previously. If you have completed this programming already, you now need to train the garage door opener motor head unit to recognize the universal transmitter.
Page 122 yellowblue Instrument Panel 2-62...
Page 123 A. Air Vents B. Instrument Cluster C. Automatic Transfer Case D. Glove Box E. Audio System F. Rear Window Defogger G. CD Changer H. Ashtray I. Comfort Controls J. Accessory Power Outlets and Lighter K. Rear Liftglass Release L. Rear Window Washer/Wiper M.
Page 124: Instrument Panel Cluster
yellowblue Instrument Panel Cluster Your instrument cluster is designed to let you know at a glance how your vehicle is running. You’ll know how fast you’re going, about how much fuel you’ve used, and many other things you’ll need to know to drive safely and economically.
Page 125: Speedometer And Odometer
Speedometer and Odometer Your speedometer lets you see your speed in both miles per hour (mph) and kilometers per hour (km/h). Your odometer shows how far your vehicle has been driven, in either miles (used in the United States) or kilometers (used in Canada).
Page 126: Safety Belt Reminder Light
Warning Lights, Gages and Indicators This part describes the warning lights and gages that may be on your vehicle. The pictures will help you locate them. Warning lights and gages can signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement.
Page 127: Air Bag Readiness Light
Air Bag Readiness Light There is an air bag readiness light on the instrument panel, which shows the air bag symbol. The system checks the air bag’s electrical system for malfunctions. The light tells you if there is an electrical problem. The system check includes the air bag sensors, the air bag modules, the wiring and the crash sensing and diagnostic module.
Page 128: Brake System Warning Light
Voltmeter Gage When your engine is not running, but the ignition is on (in RUN), this gage shows your battery’s state of charge in DC volts. When the engine is running, the gage shows the condition of the charging system. Readings between the low and high warning zones indicate the normal operating range.
Page 129 This light should come on briefly when you turn the ignition key to RUN. If it doesn’t come on then, have it fixed so it will be ready to warn you if there’s a problem. If the light comes on while you are driving, pull off the road and stop carefully.
Page 130: Engine Coolant Temperature Gage
Engine Coolant Temperature Gage This gage shows the engine coolant temperature. If the gage pointer moves into the red area, your engine is too hot! It means that your engine coolant has overheated. If you have been operating your vehicle under normal driving conditions, you should pull off the road, stop your vehicle and turn off the engine as soon as possible.
Page 131 NOTICE: If you keep driving your vehicle with this light on, after a while, your emission controls may not work as well, your fuel economy may not be as good and your engine may not run as smoothly. This could lead to costly repairs that may not be covered by your warranty.
Page 132 If the light stops flashing and remains on steady, see “If the Light Is On Steady” following. If the light continues to flash, when it is safe to do so, stop the vehicle. Find a safe place to park your vehicle. Turn the key off, wait at least 10 seconds and restart the engine.
Page 133: Engine Oil Pressure Gage
Engine Oil Pressure Gage The oil pressure gage shows the engine oil pressure in psi (pounds per square inch) when the engine is running. Canadian vehicles indicate pressure in kPa (kilopascals). Oil pressure may vary with engine speed, outside temperature and oil viscosity, but readings above the low pressure zone indicate the normal operating range.
Page 134 Security Warning Light This light will come on briefly when you turn the key toward START. The light will stay on until the engine starts. If the light flashes, the Passlock system has entered a tamper mode. If the vehicle fails to start, see “Passlock” in the Index.
Page 135: Gate Ajar Light
Tow/Haul Mode Light This light will come on when the tow/haul mode has been selected. Check Gages Light The CHECK GAGES light will come on briefly when you are starting the engine. If the light comes on and stays on while you are driving, check your coolant temperature and engine oil pressure gages to see if they are in the warning zones.
Page 136 Here are four things that some owners ask about. None of these show a problem with your fuel gage: At the gas station, the gas pump shuts off before the gage reads F (Full). It takes a little more or less fuel to fill up than the gage indicated.
Page 137 Section 3 Comfort Controls and Audio Systems In this section, you’ll find out how to operate the comfort control and audio systems offered with your vehicle. Be sure to read about the particular systems supplied with your vehicle. Comfort Controls Electronic Climate Control System Air Conditioning Heating...
Page 138 Comfort Controls With this system, you can control the heating, cooling and ventilation in your vehicle. Electronic Climate Control System Fan Control The knob on the left side of the climate control panel controls the fan speed. To manually increase airflow, turn the knob clockwise.
Page 139 Mode Knob Automatic Operation The right knob on the control panel allows you to choose the direction of air delivery. When the system is set for automatic operation, sensors will control the air delivery mode. Air will come primarily from the floor or instrument panel outlets, with some air directed to the windshield to prevent fogging.
Page 140 Mode Knob Manual Operation The right knob on the control panel allows you to choose the direction of air delivery. You can choose to set the climate control system operations yourself, or let the system work for you by placing the system in AUTO mode. See “Mode Knob Automatic Operation”...
Page 141: Defogging And Defrosting
Air Conditioning On hot days, open the windows long enough to let hot inside air escape. This reduces the time it takes for your vehicle to cool down. Then keep your windows closed for the air conditioner to work its best. For quick cool down on very hot days, the A/C button should be enabled and the OUTSIDE AIR button should...
Page 142 Rear Window Defogger The lines you see on the rear window warm the glass. For best results, clear the window of as much snow or ice as possible before using the rear window defogger. To turn on the rear window defogger, find the button marked REAR with the defog symbol on the lower right corner of your climate control system.
Page 143 Ventilation System For mild outside temperatures when little heating or cooling is needed, use PANEL with the OUTSIDE AIR button enabled to direct outside air through your vehicle. Airflow is through the instrument panel outlets. Your vehicle’s ventilation system supplies outside air to the inside of your vehicle when it is moving.
Page 144: Audio Systems
Audio Systems Your Delco Electronics audio system has been designed to operate easily and give years of listening pleasure. You will get the most enjoyment out of it if you acquaint yourself with it first. Find out what your Delco Electronics system can do and how to operate all its controls, to be sure you’re getting the most out of the advanced engineering that went into it.
Page 145 RECALL: Display the time with the ignition off by pressing this button. When the radio is playing, press this button to recall the station frequency. SCV: Your system has a feature called Speed Compensated Volume (SCV). With SCV, your audio system adjusts automatically to make up for road and wind noise as you drive.
Page 146 P. SCAN: The preset scan button lets you scan through your favorite stations stored on your pushbuttons. Select either the AM, FM1 or FM2 mode and then press P. SCAN. It will scan through each station stored on your pushbuttons and stop for a few seconds before continuing to scan through all of the pushbuttons.
Page 147 The player automatically senses if the cassette tape is metal or CrO and adjusts for best playback sound. For metal tapes, the double D symbol will appear on the display. PREV (1): Press the PREV button or the SEEK left arrow to search for the previous selection.
Page 148 CLN: If this message appears on the display, the cassette tape player needs to be cleaned. It will still play tapes, but you should clean it as soon as possible to prevent damage to the tapes and player. See “Care of Your Cassette Tape Player”...
Page 149 Playing the Radio VOL: Press this knob to turn the system on and off. To increase volume, turn this knob clockwise. Turn it counterclockwise to decrease volume. The knob is capable of rotating continuously. REAR DSPL: When the primary radio is turned on, press this button to turn the rear seat audio display on the primary radio on.
Page 150 4. Press and hold one of the six pushbuttons. The sound will mute. When it returns, release the button. Whenever you press that numbered button, the station you set will return. 5. Repeat the steps for each pushbutton. P.SCAN: The preset scan button lets you scan through your favorite stations stored on your pushbuttons.
Page 151 Playing a Compact Disc PWR: Press this knob to turn the system on. (Please note that you can also turn the system on when you insert a compact disc into the player with the ignition on.) Insert a disc partway into the slot, label side up. The player will pull it in.
Page 152 FM: While in the CD mode, press this button to stop playing the CD and play the radio. The CD symbol will still display but the word CD will be replaced with either AM, FM1 or FM2. (If the radio is turned off, the disc stays in the player and will resume playing at the point where it stopped.) CD AUX: Press this button if you have a disc loaded in...
Page 153 The rear seat passengers have control of the volume for each set of headphones. Be aware that the front seat audio controls always override the Rear Seat Audio (RSA) controls. Note that if the front seat passengers switch the source for the primary radio to a remote source, the RSA will play the same remote source.
Page 154 SCAN: Press and hold SEEK until the radio goes into SCAN mode. SCAN allows you to listen to stations for a few seconds. The receiver will continue to scan and momentarily stop at each station until you press SEEK again. The SCAN function is inactive if the AM mode on the front radio is in use.
Page 155 Push the door closed. When the CD magazine is loaded, the changer will begin checking for discs in the magazine. This will continue for up to one and a half minutes, depending on the number of discs loaded. To eject the magazine from the player, push the CD changer door.
Page 156 TAPE AUX: Press this button if you have a disc loaded in the changer and the radio is turned on, to play a compact disc. Press AM FM to return to the radio when a compact disc is playing. Press TAPE AUX to switch between the tape and console mounted CD changer if both are loaded.
Page 157 Compact Disc Changer Errors If ERR appears on the display, it could be that: You are driving on a very rough road. (The disc should play when the road gets smoother.) A disc is upside down. It is dirty, scratched or wet. It is very humid.
Page 158 1. Write down any three or four digit number from 000 to 1999 and keep it in a safe place separate from the vehicle. 2. Turn the ignition to ACCESSORY or RUN. 3. Turn the radio off. 4. Press the 1 and 4 buttons together. Hold them down until shows on the display.
Page 159: Audio Steering Wheel Controls
Disabling the Theft Deterrent Feature Enter your secret code as follows; pause no more than 15 seconds between steps: 1. Turn the ignition to ACCESSORY or RUN. 2. Turn the radio off. 3. Press the 1 and 4 buttons together. Hold them down until SEC shows on the display.
Page 160: Understanding Radio Reception
SEEK: Press the up arrow to tune to the next radio station and the down arrow to tune to the previous radio station. If a cassette tape or compact disc is playing, the player will advance with the up arrow and reverse with the down arrow.
Page 161: Care Of Your Cassette Tape Player
To help avoid hearing loss or damage: Adjust the volume control to the lowest setting. Increase volume slowly until you hear comfortably and clearly. NOTICE: Before you add any sound equipment to your vehicle like a tape player, CB radio, mobile telephone or two way radio be sure you can...
Page 162 When using a scrubbing action, non cassette, it is normal for the cassette to eject because your unit is equipped with a cut tape detection feature and a cleaning cassette may appear as a broken tape. To prevent the cleaning cassette from being ejected, use the following steps.
Page 163: Fixed Mast Antenna
Care of Your Compact Discs Handle discs carefully. Store them in their original cases or other protective cases and away from direct sunlight and dust. If the surface of a disc is soiled, dampen a clean, soft cloth in a mild, neutral detergent solution and clean it, wiping from the center to the edge.
Page 164 yellowblue NOTES 3-28...
Page 165 Section 4 Your Driving and the Road Here you’ll find information about driving on different kinds of roads and in varying weather conditions. We’ve also included many other useful tips on driving. Defensive Driving Drunken Driving Control of a Vehicle Braking Steering Road Recovery...
Page 166: Defensive Driving
Defensive Driving The best advice anyone can give about driving is: Drive defensively. Please start with a very important safety device in your vehicle: Buckle up. (See “Safety Belts” in the Index.) Defensive driving really means “be ready for anything.” On city streets, rural roads or freeways, it means “always expect the unexpected.”...
Page 167: Drunken Driving
Drunken Driving Death and injury associated with drinking and driving is a national tragedy. It’s the number one contributor to the highway death toll, claiming thousands of victims every year. Alcohol affects four things that anyone needs to drive a vehicle: Judgment Muscular Coordination Vision...
Page 168 It’s the amount of alcohol that counts. For example, if the same person drank three double martinis (3 ounces or 90 ml of liquor each) within an hour, the person’s BAC would be close to 0.12 percent. A person who consumes food just before or during drinking will have a somewhat lower BAC level.
Page 169 The body takes about an hour to rid itself of the alcohol in one drink. No amount of coffee or number of cold showers will speed that up. “I’ll be careful” isn’t the right answer. What if there’s an emergency, a need to take sudden action, as when a child darts into the street? A person with even a moderate BAC might not be able to react quickly enough to avoid the collision.
Page 170: Control Of A Vehicle
Control of a Vehicle You have three systems that make your vehicle go where you want it to go. They are the brakes, the steering and the accelerator. All three systems have to do their work at the places where the tires meet the road. Sometimes, as when you’re driving on snow or ice, it’s easy to ask more of those control systems than the tires and road can provide.
Page 171 Avoid needless heavy braking. Some people drive in spurts heavy acceleration followed by heavy braking rather than keeping pace with traffic. This is a mistake. Your brakes may not have time to cool between hard stops. Your brakes will wear out much faster if you do a lot of heavy braking.
Page 172 Here’s how anti lock works. Let’s say the road is wet. You’re driving safely. Suddenly an animal jumps out in front of you. You slam on the brakes. Here’s what happens with ABS. A computer senses that wheels are slowing down. If one of the wheels is about to stop rolling, the computer will separately work the brakes at each front wheel and at both rear wheels.
Page 173: Steering
Remember: Anti lock doesn’t change the time you need to get your foot up to the brake pedal or always decrease stopping distance. If you get too close to the vehicle in front of you, you won’t have time to apply your brakes if that vehicle suddenly slows or stops.
Page 174: Steering In Emergencies
The traction you can get in a curve depends on the condition of your tires and the road surface, the angle at which the curve is banked, and your speed. While you’re in a curve, speed is the one factor you can control.
Page 175: Off - Road Recovery
An emergency like this requires close attention and a quick decision. If you are holding the steering wheel at the recommended 9 and 3 o’clock positions, you can turn it a full 180 degrees very quickly without removing either hand. But you have to act fast, steer quickly, and just as quickly straighten the wheel once you have avoided the object.
Page 176: Passing
Passing The driver of a vehicle about to pass another on a lane highway waits for just the right moment, accelerates, moves around the vehicle ahead, then goes back into the right lane again. A simple maneuver? Not necessarily! Passing another vehicle on a two highway is a potentially dangerous move, since the passing vehicle occupies the same lane as oncoming traffic for several seconds.
Page 177: Loss Of Control
Check your mirrors, glance over your shoulder and start your left lane change signal before moving out of the right lane to pass. When you are far enough ahead of the passed vehicle to see its front in your inside mirror, activate your right lane change signal and move back into the right lane.
Page 178: Driving Guidelines
If your vehicle starts to slide, ease your foot off the accelerator pedal and quickly steer the way you want the vehicle to go. If you start steering quickly enough, your vehicle may straighten out. Always be ready for a second skid if it occurs.
Page 179: Off - Road Driving With Your
Road Driving with Your Four Wheel Drive Vehicle Also, see “Anti Lock Brakes” in the Index. road driving can be great fun. But it does have some definite hazards. The greatest of these is the terrain itself. “Off roading” means you’ve left the great North American road system behind.
Page 180: Environmental Concerns
CAUTION: Cargo on the load floor piled higher than the seatbacks can be thrown forward during a sudden stop. You or your passengers could be injured. Keep cargo below the top of the seatbacks. Unsecured cargo on the load floor can be tossed about when driving over rough terrain.
Page 181: Traveling To Remote Areas
Traveling to Remote Areas It makes sense to plan your trip, especially when going to a remote area. Know the terrain and plan your route. You are much less likely to get bad surprises. Get accurate maps of trails and terrain. Try to learn of any blocked or closed roads.
Page 182: Scanning The Terrain
Scanning the Terrain road driving can take you over many different kinds of terrain. You need to be familiar with the terrain and its many different features. Here are some things to consider. Surface Conditions. Off roading can take you over hard packed dirt, gravel, rocks, grass, sand, mud, snow or ice.
Page 183 Driving on Off-Road Hills road driving often takes you up, down or across a hill. Driving safely on hills requires good judgment and an understanding of what your vehicle can and can’t do. There are some hills that simply can’t be driven, no matter how well built the vehicle.
Page 184 Driving Uphill Once you decide you can safely drive up the hill, you need to take some special steps. Use a low gear and get a firm grip on the steering wheel. Get a smooth start up the hill and try to maintain your speed.
Page 185 What should I do if my vehicle stalls, or is about to stall, and I can’t make it up the hill? If this happens, there are some things you should do, and there are some things you must not do. First, here’s what you should do: Push the brake pedal to stop the vehicle and keep it from rolling backwards.
Page 186: Driving Downhill
CAUTION: Shifting the transfer case to NEUTRAL can cause your vehicle to roll even if the transmission is in PARK (P). This is because the NEUTRAL position on the transfer case overrides the transmission. You or someone else could be injured.
Page 187: Driving Across An Incline
When driving downhill, avoid turns that take you across the incline of the hill. A hill that’s not too steep to drive down may be too steep to drive across. You could roll over if you don’t drive straight down. Never go downhill with the transmission in NEUTRAL (N).
Page 188: Stalling On An Incline
CAUTION: Driving across an incline that’s too steep will make your vehicle roll over. You could be seriously injured or killed. If you have any doubt about the steepness of the incline, don’t drive across it. Find another route instead. What if I’m driving across an incline that’s not too steep, but I hit some loose gravel and start to slide downhill.
Page 189 CAUTION: Getting out on the downhill (low) side of a vehicle stopped across an incline is dangerous. If the vehicle rolls over, you could be crushed or killed. Always get out on the uphill (high) side of the vehicle and stay well clear of the rollover path. Driving in Mud, Sand, Snow or Ice When you drive in mud, snow or sand, your wheels won’t get good traction.
Page 190: Driving In Water
Driving in Water Light rain causes no special off road driving problems. But heavy rain can mean flash flooding, and flood waters demand extreme caution. Find out how deep the water is before you drive through it. If it’s deep enough to cover your wheel hubs, axles or exhaust pipe, don’t try it you probably won’t get through.
Page 191: Driving At Night
Your vehicle will require more frequent service due to road use. Refer to the Maintenance Schedule for additional information. Driving at Night Night driving is more dangerous than day driving. One reason is that some drivers are likely to be impaired alcohol or drugs, with night vision problems, or by fatigue.
Page 192: Driving In Rain And On Wet Roads
You can be temporarily blinded by approaching headlamps. It can take a second or two, or even several seconds, for your eyes to readjust to the dark. When you are faced with severe glare (as from a driver who doesn’t lower the high beams, or a vehicle with misaimed headlamps), slow down a little.
Page 193 The heavier the rain, the harder it is to see. Even if your windshield wiper blades are in good shape, a heavy rain can make it harder to see road signs and traffic signals, pavement markings, the edge of the road and even people walking.
Page 194: Driving Through Deep Standing Water
Hydroplaning Hydroplaning is dangerous. So much water can build up under your tires that they can actually ride on the water. This can happen if the road is wet enough and you’re going fast enough. When your vehicle is hydroplaning, it has little or no contact with the road.
Page 195: City Driving
City Driving One of the biggest problems with city streets is the amount of traffic on them. You’ll want to watch out for what the other drivers are doing and pay attention to traffic signals. Here are ways to increase your safety in city driving: Know the best way to get to where you are going.
Page 196: Freeway Driving
Freeway Driving Mile for mile, freeways (also called thruways, parkways, expressways, turnpikes or superhighways) are the safest of all roads. But they have their own special rules. The most important advice on freeway driving is: Keep up with traffic and keep to the right. Drive at the same speed most of the other drivers are driving.
Page 197: Before Leaving On A Long Trip
The exit speed is usually posted. Reduce your speed according to your speedometer, not to your sense of motion. After driving for any distance at higher speeds, you may tend to think you are going slower than you actually are. Before Leaving on a Long Trip Make sure you’re ready.
Page 198: Highway Hypnosis
Highway Hypnosis Is there actually such a condition as “highway hypnosis”? Or is it just plain falling asleep at the wheel? Call it highway hypnosis, lack of awareness, or whatever. There is something about an easy stretch of road with the same scenery, along with the hum of the tires on the road, the drone of the engine, and the rush of the wind against the vehicle that can make you sleepy.
Page 199 Keep your vehicle in good shape. Check all fluid levels and also the brakes, tires, cooling system and transmission. These parts can work hard on mountain roads. Know how to go down hills. The most important thing to know is this: let your engine do some of the slowing down.
Page 200: Winter Driving
Winter Driving Here are some tips for winter driving: Have your vehicle in good shape for winter. You may want to put winter emergency supplies in your vehicle. 4-36 Include an ice scraper, a small brush or broom, a supply of windshield washer fluid, a rag, some winter outer clothing, a small shovel, a flashlight, a red cloth and reflective warning triangles.
Page 201 What’s the worst time for this? “Wet ice.” Very cold snow or ice can be slick and hard to drive on. But wet ice can be even more trouble because it may offer the least traction of all. You can get wet ice when it’s about freezing (32 F;...
Page 202 If You’re Caught in a Blizzard If you are stopped by heavy snow, you could be in a serious situation. You should probably stay with your vehicle unless you know for sure that you are near help and you can hike through the snow. Here are some things to do to summon help and keep yourself and your passengers safe: Turn on your hazard flashers.
Page 203: Recreational Vehicle Towing
CAUTION: Snow can trap exhaust gases under your vehicle. This can cause deadly CO (carbon monoxide) gas to get inside. CO could overcome you and kill you. You can’t see it or smell it, so you might not know it is in your vehicle. Clear away snow from around the base of your vehicle, especially any that is blocking your exhaust pipe.
Page 204 Four-Wheel-Drive Vehicles Use the following procedure to correctly tow your vehicle on all four wheels: 1. Firmly set the parking brake. 2. Place the transmission in PARK (P). 3. Securely attach the vehicle being towed to the tow vehicle. 4-40 4.
Page 205: Loading Your Vehicle
Loading Your Vehicle The Certification/Tire label is found on the driver’s door edge, above the door latch. The label shows the size of your original tires and the inflation pressures needed to obtain the gross weight capacity of your vehicle. This is called the Gross Vehicle Weight Rating (GVWR).
Page 206 CAUTION: Do not load your vehicle any heavier than the GVWR, or either the maximum front or rear GAWR. If you do, parts on your vehicle can break, and it can change the way your vehicle handles. These could cause you to lose control and crash.
Page 207 Payload The payload capacity is shown on the Certification/Tire label. This is the maximum load capacity that your vehicle can carry. Be sure to include the weight of the occupants as part of your load. If you added any accessories or equipment after your vehicle left the factory, remember to subtract the weight of these things from the payload.
Page 208: Towing A Trailer
Add-On Equipment When you carry removable items, you may need to put a limit on how many people you carry inside your vehicle. Be sure to weigh your vehicle before you buy and install the new equipment. NOTICE: Your warranty doesn’t cover parts or components that fail because of overloading.
Page 209: If You Do Decide To Pull A Trailer
Every vehicle is ready for some trailer towing. If yours was built with trailering options, as many are, it’s ready for heavier trailers. But trailering is different than just driving your vehicle by itself. Trailering means changes in handling, durability and fuel economy. Successful, safe trailering takes correct equipment, and it has to be used properly.
Page 210 Tow/Haul Mode The Tow/Haul Mode is a feature that assists when pulling a heavy trailer. The purpose of the Tow/Haul Mode is: Reduce the frequency of shifts when pulling a heavy trailer. Provide the same shift feel when pulling a heavy trailer as when the vehicle is unloaded.
Page 211: Weight Of The Trailer
Weight of the Trailer How heavy can a trailer safely be? It depends on how you plan to use your rig. For example, speed, altitude, road grades, outside temperature and how much your vehicle is used to pull a trailer are all important. And, it can also depend on any special equipment that you have on your vehicle.
Page 212 If you’re using a weight carrying hitch, the trailer tongue (A) should weigh 10 percent of the total loaded trailer weight (B). If you’re using a weight hitch, the trailer tongue (A) should weigh 12 percent of the total loaded trailer weight (B). After you’ve loaded your trailer, weigh the trailer and then the tongue, separately, to see if the weights are proper.
Page 213: Safety Chains
Safety Chains You should always attach chains between your vehicle and your trailer. Cross the safety chains under the tongue of the trailer to help prevent the tongue from contacting the road if it becomes separated from the hitch. Instructions about safety chains may be provided by the hitch manufacturer or by the trailer manufacturer.
Page 214: Driving With A Trailer
Driving with a Trailer CAUTION: If you have a rear most window open and you pull a trailer with your vehicle, carbon monoxide (CO) could come into your vehicle. You can’t see or smell CO. It can cause unconsciousness or death.
Page 215: Turn Signals When Towing A Trailer
Passing You’ll need more passing distance up ahead when you’re towing a trailer. And, because you’re a good deal longer, you’ll need to go much farther beyond the passed vehicle before you can return to your lane. Backing Up Hold the bottom of the steering wheel with one hand. Then, to move the trailer to the left, just move that hand to the left.
Page 216: Driving On Grades
Driving On Grades Reduce speed and shift to a lower gear before you start down a long or steep downgrade. If you don’t shift down, you might have to use your brakes so much that they would get hot and no longer work well. You should use THIRD (3) when towing a trailer.
Page 217 CAUTION: It can be dangerous to get out of your vehicle if the shift lever is not fully in PARK (P) with the parking brake firmly set. Your vehicle can roll. If you have left the engine running, the vehicle can move suddenly.
Page 218: Maintenance When Trailer Towing
Maintenance When Trailer Towing Your vehicle will need service more often when you’re pulling a trailer. See the Maintenance Schedule for more on this. Things that are especially important in trailer operation are automatic transmission fluid (don’t overfill), engine oil, axle lubricant, belt, cooling system and brake system.
Page 219 Section 5 Problems on the Road Here you’ll find what to do about some problems that can occur on the road. Hazard Warning Flashers Other Warning Devices Jump Starting Towing Your Vehicle Engine Overheating Engine Fan Noise If a Tire Goes Flat Changing a Flat Tire If You’re Stuck: In Sand, Mud, Ice or Snow yellowblue...
Page 220: Hazard Warning Flashers
Hazard Warning Flashers Your hazard warning flashers let you warn others. They also let police know you have a problem. Your front and rear turn signal lamps will flash on and off. Press the button on top of the steering column all the way down to make your front and rear turn signal lamps flash on and off.
Page 221: Jump Starting
Jump Starting If your battery has run down, you may want to use another vehicle and some jumper cables to start your vehicle. But please use the following steps to do it safely. CAUTION: Batteries can hurt you. They can be dangerous because: They contain acid that can burn you.
Page 222 2. Get the vehicles close enough so the jumper cables can reach, but be sure the vehicles aren’t touching each other. If they are, it could cause a ground connection you don’t want. You wouldn’t be able to start your vehicle, and the bad grounding could damage the electrical systems.
Page 223 5. Check that the jumper cables don’t have loose or missing insulation. If they do, you could get a shock. The vehicles could be damaged too. Before you connect the cables, here are some basic things you should know. Positive (+) will go to positive (+) and negative ( ) will go to a heavy, unpainted metal engine part.
Page 224 9. Attach the cable at least 18 inches (45 cm) away from the dead battery, but not near engine parts that move. The electrical connection is just as good there, but the chance of sparks getting back to the battery is much less.
Page 225: Towing Your Vehicle
Towing Your Vehicle CAUTION: To help avoid serious personal injury to you or others: Never let passengers ride in a vehicle that is being towed. Never tow faster than safe or posted speeds. Never tow with damaged parts not fully secured. Never get under your vehicle after it has been lifted by the tow truck.
Page 226: Engine Overheating
Engine Overheating You will find a coolant temperature gage on your vehicle’s instrument panel. See “Gages” in the Index. If Steam Is Coming From Your Engine CAUTION: Steam from an overheated engine can burn you badly, even if you just open the hood. Stay away from the engine if you see or hear steam coming from it.
Page 227: If No Steam Is Coming From Your Engine
If No Steam Is Coming From Your Engine If you get an engine overheat warning but see or hear no steam, the problem may not be too serious. Sometimes the engine can get a little too hot when you: Climb a long hill on a hot day. Stop after high speed driving.
Page 228 When you decide it’s safe to lift the hood, here’s what you’ll see: A. Coolant Recovery Tank B. Radiator Pressure Cap C. Engine Fan 5-10 If the coolant inside the coolant recovery tank is boiling, don’t do anything else until it cools down. The coolant level should be at least up to the ADD mark.
Page 229 CAUTION: Heater and radiator hoses, and other engine parts, can be very hot. Don’t touch them. If you do, you can be burned. Don’t run the engine if there is a leak. If you run the engine, it could lose all coolant. That could cause an engine fire, and you could be burned.
Page 230 How to Add Coolant to the Coolant Recovery Tank If you haven’t found a problem yet, but the coolant level isn’t at the ADD mark, add a 50/50 mixture of clean, drinkable water and DEX COOL coolant recovery tank. (See “Engine Coolant” in the Index for more information.) CAUTION: Adding only plain water to your cooling system...
Page 231 CAUTION: You can be burned if you spill coolant on hot engine parts. Coolant contains ethylene glycol and it will burn if the engine parts are hot enough. Don’t spill coolant on a hot engine. When the coolant in the coolant recovery tank is at the ADD mark, start your vehicle.
Page 232 yellowblue CAUTION: Steam and scalding liquids from a hot cooling system can blow out and burn you badly. They are under pressure, and if you turn the radiator pressure cap even a little they can come out at high speed. Never turn the cap when the cooling system, including the radiator pressure cap, is hot.
Page 233: How To Add Coolant To The Radiator
How to Add Coolant to the Radiator 1. You can remove the radiator pressure cap when the cooling system, including the radiator pressure cap and upper radiator hose, is no longer hot. Turn the pressure cap slowly counterclockwise until it first stops.
Page 234 3. Fill the radiator with the proper DEX coolant mixture, up to the base of the filler neck. (See “Engine Coolant” in the Index for more information about the proper coolant mixture.) 5-16 COOL 4. Then fill the coolant recovery tank to the ADD mark. 5.
Page 235 6. Start the engine and let it run until you can feel the upper radiator hose getting hot. Watch out for the engine cooling fan. 7. By this time, the coolant level inside the radiator filler neck may be lower. If the level is lower, add more of the proper DEX COOL through the filler neck until the level reaches the...
Page 236: Engine Fan Noise
Engine Fan Noise This vehicle has a clutched engine cooling fan. When the clutch is engaged, the fan spins faster to provide more air to cool the engine. In most everyday driving conditions, the clutch is not engaged. This improves fuel economy and reduces fan noise.
Page 237: Changing A Flat Tire
Changing a Flat Tire If a tire goes flat, avoid further tire and wheel damage by driving slowly to a level place. Turn on your hazard warning flashers. CAUTION: Changing a tire can cause an injury. The vehicle can slip off the jack and roll over you or other people.
Page 238 Removing the Spare Tire and Tools The jacking equipment you’ll need is stored along the driver’s side inner rear quarter panel. Your vehicle is also equipped with work gloves and a plastic ground mat to assist in the changing of a flat tire. To remove your jack cover, pull up on the latches on the cover.
Page 239 Before you can lower the spare tire, you must remove the access hole cover on the passenger’s side of the rear bumper. Insert your index finger into the indentation near the lamp and pull to remove the cover. To remove the spare, insert the chisel end of the wheel wrench, on an angle, into the hole in the rear bumper.
Page 240 Turn the wheel wrench counterclockwise to lower the spare tire. Keep turning the wheel wrench until the spare tire can be pulled out from under the vehicle. When the tire has been completely lowered, tilt the retainer at the end of the cable and pull it through the wheel opening.
Page 241: Spare Tire
Position the chisel end of your wheel wrench in the notch of the hub cap and pry off the hub cap. Removing the Flat Tire and Installing the Spare Tire 1. Using the wheel wrench, loosen all the wheel nuts. Don’t remove them yet.
Page 242 A. Front Frame Hole B. Spring Hanger Hole 5-24 CAUTION: Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack, you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack. CAUTION: Raising your vehicle with the jack improperly positioned can damage the vehicle and even make...
Page 243 4. Raise the vehicle by turning the jack handle clockwise. Raise the vehicle far enough off the ground so there is enough room for the spare tire to fit. 5. Remove all the wheel nuts and take off the flat tire. 6.
Page 244 CAUTION: Never use oil or grease on studs or nuts. If you do, the nuts might come loose. Your wheel could fall off, causing a serious accident. 7. Place the spare on the wheel mounting surface. 8. Put the nuts on by hand. Make sure the cone toward the wheel.
Page 245 10. Use the wrench to tighten the wheel nuts firmly in a crisscross sequence as shown. CAUTION: Incorrect wheel nuts or improperly tightened wheel nuts can cause the wheel to become loose and even come off. This could lead to an accident. Be sure to use the correct wheel nuts.
Page 246 Storing a Flat or Spare Tire and Tools CAUTION: Storing a jack, a tire or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place.
Page 247 Return the jack, wheel wrench and wheel blocks to the proper location in your vehicle’s rear area. Secure the items and replace the jack cover. A. Retainer F. Wheel Blocks B. Rubber Band G. Wheel Wrench C. Work Gloves H. Jack D.
Page 248: If You're Stuck: In Sand, Mud, Ice Or Snow
If You’re Stuck: In Sand, Mud, Ice or Snow In order to free your vehicle when it is stuck, you will need to spin the wheels, but you don’t want to spin your wheels too fast. The method known as “rocking” can help you get out when you’re stuck, but you must use caution.
Page 249: Rocking Your Vehicle To Get It Out
Rocking Your Vehicle To Get It Out First, turn your steering wheel left and right. That will clear the area around your front wheels. Shift the transfer case into 4HI. Then shift back and forth between REVERSE (R) and a forward gear, spinning the wheels as little as possible.
Page 250 yellowblue CAUTION: The recovery hooks, when used, are under a lot of force. Always pull the vehicle straight out. Never pull on the hooks at a sideways angle. The hooks could break off and you or others could be injured from the chain or cable snapping back. NOTICE: Never use the recovery hooks to tow the vehicle.
Page 251 Section 6 Service and Appearance Care Here you will find information about the care of your vehicle. This section begins with service and fuel information, and then it shows how to check important fluid and lubricant levels. There is also technical information about your vehicle, and a part devoted to its appearance care.
Page 252: Doing Your Own Service Work
Service Your dealer knows your vehicle best and wants you to be happy with it. We hope you’ll go to your dealer for all your service needs. You’ll get genuine GM parts and trained and supported service people. We hope you’ll want to keep your GM vehicle all GM. Genuine GM parts have one of these marks: Doing Your Own Service Work If you want to do some of your own service work, you’ll...
Page 253 CAUTION: You can be injured and your vehicle could be damaged if you try to do service work on a vehicle without knowing enough about it. Be sure you have sufficient knowledge, experience, the proper replacement parts and tools before you attempt any vehicle maintenance task.
Page 254 (See “Malfunction Indicator Lamp” in the Index.) If this occurs, return to your authorized GMC dealer for diagnosis to determine the cause of failure. In the event it is determined that the cause of the condition is the type of fuels used, repairs may not be covered by your warranty.
Page 255: Fuels In Foreign Countries
Fuels in Foreign Countries If you plan on driving in another country outside the United States or Canada, the proper fuel may be hard to find. Never use leaded gasoline or any other fuel not recommended in the previous text on fuel. Costly repairs caused by use of improper fuel wouldn’t be covered by your warranty.
Page 256 CAUTION: Gasoline vapor is highly flammable. It burns violently, and that can cause very bad injuries. Don’t smoke if you’re near gasoline or refueling your vehicle. Keep sparks, flames and smoking materials away from gasoline. While refueling, hang the cap by the tether from the hook on the filler door.
Page 257: Filling A Portable Fuel Container
When you put the cap back on, turn it to the right (clockwise) until you hear a clicking sound. Make sure you fully install the cap. The diagnostic system can determine if the fuel cap has been left off or improperly installed.
Page 258: Checking Things Under The Hood
Checking Things Under the Hood CAUTION: Things that burn can get on hot engine parts and start a fire. These include liquids like gasoline, oil, coolant, brake fluid, windshield washer and other fluids, and plastic or rubber. You or others could be burned.
Page 259 When you lift the hood, you’ll see these items: A. Battery B. Coolant Recovery Tank C. Engine Oil Dipstick D. Engine Oil Fill E. Transmission Dipstick F. Power Steering Reservoir G. Brake Master Cylinder H. Engine Air Cleaner/Filter yellowblue I. Fuse Block J.
Page 260: Engine Oil
Remove the hood prop from the slot in the hood and return the prop to its retainer. Then just pull the hood down firmly to close. It will latch when dropped from 10 to 12 inches (25 to 30 cm) without pressing on the hood.
Page 261: When To Add Engine Oil
When to Add Engine Oil If the oil is at or below the ADD line, then you’ll need to add at least one quart of oil. But you must use the right kind. This part explains what kind of oil to use. For crankcase capacity, see “Capacities and Specifications”...
Page 262 6-12 As shown in the chart, SAE 5W 30 is best for your vehicle. However, you can use SAE 10W to be 0 C) or above. These numbers on an oil container show its viscosity, or thickness. Do not use other viscosity oils, such as SAE 20W NOTICE: Use only engine oil with the American Petroleum...
Page 263: Engine Oil Additives
Engine Oil Additives Don’t add anything to your oil. Your dealer is ready to advise if you think something should be added. When to Change Engine Oil If any one of these is true for you, use the short trip/city maintenance schedule: Most trips are less than 5 to 10 miles (8 to 16 km).
Page 264: What To Do With Used Oil
What to Do with Used Oil Did you know that used engine oil contains certain elements that may be unhealthy for your skin and could even cause cancer? Don’t let used oil stay on your skin for very long. Clean your skin and nails with soap and water, or a good hand cleaner.
Page 265 CAUTION: Operating the engine with the air cleaner/filter off can cause you or others to be burned. The air cleaner not only cleans the air, it stops flame if the engine backfires. If it isn’t there, and the engine backfires, you could be burned. Don’t drive with it off, and be careful working on the engine with the air cleaner/filter off.
Page 266: How To Check
How to Check Because this operation can be a little difficult, you may choose to have this done at the dealership service department. If you do it yourself, be sure to follow all the instructions here, or you could get a false reading on the dipstick.
Page 267 Checking the Fluid Level Park your vehicle on a level place. Keep the engine running. With the parking brake applied, place the shift lever in PARK (P). With your foot on the brake pedal, move the shift lever through each gear range, pausing for about three seconds in each range.
Page 268: How To Add Fluid
How to Add Fluid Refer to the Maintenance Schedule to determine what kind of transmission fluid to use. See “Recommended Fluids and Lubricants” in the Index. Add fluid only after checking the transmission fluid while it is hot. (A cold check is used only as a reference.) If the fluid level is low, add only enough of the proper fluid to bring the level up to the HOT area for a hot check.
Page 269: What To Use
What to Use Refer to the Maintenance Schedule to determine what kind of lubricant to use. See “Recommended Fluids and Lubricants” in the Index. Four Wheel Drive Transfer Case When to Check Lubricant Refer to the Maintenance Schedule to determine how often to check the lubricant.
Page 270: Front Axle
Front Axle When to Check and Change Lubricant Refer to the Maintenance Schedule to determine how often to check the lubricant and when to change it. See “Scheduled Maintenance Services” in the Index. How to Check Lubricant 6-20 If the level is below the bottom of the filler plug hole, you may need to add some lubricant.
Page 271: Engine Coolant
Radiator Pressure Cap NOTICE: Your radiator cap is a 15 psi (105 kPa) pressure type cap and must be tightly installed to prevent coolant loss and possible engine damage from overheating. Be sure the arrows on the cap line up with the overflow tube on the radiator filler neck.
Page 272 NOTICE: When adding coolant, it is important that you use only DEX COOL (silicate free) coolant. If coolant other than DEX COOL is added to the system, premature engine, heater core or radiator corrosion may result. In addition, the engine coolant will require change sooner 30,000 miles (50 000 km) or 24 months, whichever occurs first.
Page 273: Checking Coolant
NOTICE: If you use an improper coolant mixture, your engine could overheat and be badly damaged. The repair cost wouldn’t be covered by your warranty. Too much water in the mixture can freeze and crack the engine, radiator, heater core and other parts.
Page 274: Power Steering Fluid
CAUTION: Turning the radiator pressure cap when the engine and radiator are hot can allow steam and scalding liquids to blow out and burn you badly. With the coolant recovery tank, you will almost never have to add coolant at the radiator. Never turn the radiator pressure cap little when the engine and radiator are hot.
Page 275: Adding Washer Fluid
How to Check Power Steering Fluid When the engine compartment is cool, wipe the cap and the top of the reservoir clean, then unscrew the cap and wipe the dipstick with a clean rag. Replace the cap and completely tighten it. Then remove the cap again and look at the fluid level on the dipstick.
Page 276: Brake Fluid
NOTICE: When using concentrated washer fluid, follow the manufacturer’s instructions for adding water. Don’t mix water with ready fluid. Water can cause the solution to freeze and damage your washer fluid tank and other parts of the washer system. Also, water doesn’t clean as well as washer fluid.
Page 277 There are only two reasons why the brake fluid level in the reservoir might go down. The first is that the brake fluid goes down to an acceptable level during normal brake lining wear. When new linings are put in, the fluid level goes back up.
Page 278 Checking Brake Fluid You can check the brake fluid without taking off the cap. Just look at the brake fluid reservoir. The fluid level should be above MIN. If it isn’t, have your brake system checked to see if there is a leak. After work is done on the brake hydraulic system, make sure the level is above the MIN but not over the MAX mark.
Page 279: Brake Wear
NOTICE: Using the wrong fluid can badly damage brake system parts. For example, just a few drops of mineral based oil, such as engine oil, in your brake system can damage brake system parts so badly that they’ll have to be replaced.
Page 280: Brake Adjustment
Some driving conditions or climates may cause a brake squeal when the brakes are first applied or lightly applied. This does not mean something is wrong with your brakes. Properly torqued wheel nuts are necessary to help prevent brake pulsation. When tires are rotated, inspect brake pads for wear and evenly torque wheel nuts in the proper sequence to GM specifications.
Page 281: Bulb Replacement
Before you replace any bulbs, be sure that all the lamps are off and the engine isn’t running. See “Replacement Bulbs” in the Index. ) cable from the For any bulb changing procedure not listed in this section, contact your GMC dealer’s service department. yellowblue Deterrent 6-31...
Page 282: Halogen Bulbs
High Intensity Discharge (HID) Lighting CAUTION: The low beam High Intensity Discharge lighting system operates at a very high voltage. If you try to service any of the system components, you could be seriously injured. Have your dealer or a qualified technician service them.
Page 283 5. Turn the bulb assembly counterclockwise to remove it. 6. Put the new bulb assembly into the headlamp assembly and turn it clockwise until it is tight. 7. Plug in the electrical connector. 8. Put the headlamp assembly back into the vehicle. Install the two retaining clips.
Page 284 5. Put the bulb socket into the lamp assembly and twist it clockwise until it is tight. 6. Put the headlamp assembly back into the vehicle. Install the two retaining clips. Taillamps 1. Open the liftgate. 2. Remove the two screws from the lamp assembly.
Page 285: Windshield Wiper Blade Replacement
Windshield Wiper Blade Replacement Windshield wiper blades should be inspected at least twice a year for wear or cracking. See “Wiper Blade Check” in Section 7 of this manual under Part B “Owner Checks and Services” for more information. See “Normal Maintenance Replacement Parts” in the Index for the proper type of replacement blade.
Page 286 2. Press down on the blade assembly pivot locking tab. Pull down on the blade assembly to release it from the wiper arm hook. 3. Remove the insert from the blade assembly. The insert has two notches at one end that are locked by the bottom claws of the blade assembly.
Page 287: Backglass Wiper Blade Replacement
Your new vehicle comes with high a leading tire manufacturer. If you ever have questions about your tire warranty and where to obtain service, see your GMC Warranty booklet for details. CAUTION: Poorly maintained and improperly used tires are dangerous.
Page 288 Inflation -- Tire Pressure The Certification/Tire label, which is on the driver’s door edge, above the door latch, shows the correct inflation pressures for your tires when they’re cold. “Cold” means your vehicle has been sitting for at least three hours or driven no more than 1 mile (1.6 km). NOTICE: Don’t let anyone tell you that underinflation or overinflation is all right.
Page 289: Tire Inspection And Rotation
Tire Inspection and Rotation Tires should be rotated every 6,000 to 8,000 miles (10 000 to 13 000 km). Any time you notice unusual wear, rotate your tires as soon as possible and check wheel alignment. Also check for damaged tires or wheels. See “When It’s Time for New Tires”...
Page 290 CAUTION: Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after a time. The wheel could come off and cause an accident. When you change a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle.
Page 291: Buying New Tires
Buying New Tires To find out what kind and size of tires you need, look at the Certification/Tire label. The tires installed on your vehicle when it was new had a Tire Performance Criteria Specification (TPC Spec) number on each tire’s sidewall. When you get new tires, get ones with that same TPC Spec number.
Page 292: Uniform Tire Quality Grading
Uniform Tire Quality Grading The following information relates to the system developed by the United States National Highway Traffic Safety Administration, which grades tires by treadwear, traction and temperature performance. (This applies only to vehicles sold in the United States.) The grades are molded on the sidewalls of most passenger car tires.
Page 293: Wheel Alignment And Tire Balance
Temperature A, B, C The temperature grades are A (the highest), B, and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure.
Page 294 If you need to replace any of your wheels, wheel bolts or wheel nuts, replace them only with new GM original equipment parts. This way, you will be sure to have the right wheel, wheel bolts and wheel nuts for your vehicle. CAUTION: Using the wrong replacement wheels, wheel bolts or wheel nuts on your vehicle can be dangerous.
Page 295: Appearance Care
Tire Chains NOTICE: Don’t use tire chains. They can damage your vehicle because there’s not enough clearance. Use another type of traction device only if its manufacturer recommends it for use on your vehicle and tire size combination and road conditions.
Page 296: Cleaning The Inside Of Your Vehicle
Don’t use any of these unless this manual says you can. In many uses, these will damage your vehicle: Alcohol Laundry Soap Bleach Reducing Agents Cleaning the Inside of Your Vehicle Use a vacuum cleaner often to get rid of dust and loose dirt.
Page 297: Special Fabric Cleaning Problems
Special Fabric Cleaning Problems Stains caused by such things as catsup, coffee (black), egg, fruit, fruit juice, milk, soft drinks, vomit, urine and blood can be removed as follows: 1. Carefully scrape off excess stain, then sponge the soiled area with cool water. 2.
Page 298: Cleaning Leather
Cleaning Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. Do not use heat to dry. For stubborn stains, use a leather cleaner. See your dealer for this product.
Page 299: Cleaning Glass Surfaces
Cleaning Glass Surfaces Glass should be cleaned often. GM Glass Cleaner or a liquid household glass cleaner will remove normal tobacco smoke and dust films on interior glass. (See “Appearance Care and Materials” in the Index.) Don’t use abrasive cleaners on glass, because they may cause scratches.
Page 300: Cleaning The Outside Of Your Vehicle
Cleaning the Outside of Your Vehicle The paint finish on your vehicle provides beauty, depth of color, gloss retention and durability. Washing Your Vehicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water.
Page 301: Cleaning Tires
Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non abrasive cleaners that are marked safe for painted surfaces to remove foreign matter.
Page 302: Finish Damage
Although no defect in the paint job causes this, GMC will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.
Page 303 GM Vehicle Care/Appearance Materials PART NUMBER SIZE 994954 23 in. x 25 in. 1050172 16 oz. (0.473 L) 1050173 16 oz. (0.473 L) 1050174 16 oz. (0.473 L) 1050214 32 oz. (0.946 L) 1050427 23 oz. (0.680 L) 1052918** 8 oz. (0.237 L) 1052925 16 oz.
Page 304: Electrical System
Vehicle Identification Number (VIN) This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.
Page 305: Instrument Panel Fuse Block
Windshield Wipers The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wipers will stop until the motor cools. If the overload is caused by some electrical problem, be sure to get it fixed.
Page 306 Fuse/Circuit Usage Breaker Not Used Not Used Not Used Cigarette Lighter, Data Link Connector 6-56 Fuse/Circuit Usage Breaker Cruise Control Module and Switch, Body Control Module, Heated Seats Gages, Body Control Module, Instrument Panel Cluster Parking Lamps, Power Window Switch, Body Control Module, Ashtray Lamp Steering Wheel Audio Control Illumination...
Page 307: Engine Compartment Fuse Block
Fuse/Circuit Usage Breaker Power Locks Motor 4WD Switch, Engine Controls (VCM, PCM, Transmission) Air Bag Front Wiper Steering Wheel Audio Controls Radio, Battery Amplifier HVAC I (Automatic), HVAC Sensors (Automatic) Anti Lock Brakes Rear Wiper Radio, Ignition Engine Compartment Fuse Block The fuse block is under the hood at the driver’s side of the engine compartment.
Page 308 Name Usage TRL TRN Trailer Left Turn TRR TRN Trailer Right Turn TRL B/U Trailer Back Up Lamps VEH B/U Vehicle Back Up Lamps RT TURN Right Turn Signal Front 6-58 Name Usage LT TURN Left Turn Signal Front LT TRN Left Turn Signal Rear RT TRN Right Turn Signal Rear...
Page 309 Name Usage HORN Horn BTSI Brake Transmission Shift Interlock B/U LP Back Up Lamps Daytime Running Lamps (If Equipped) IGN B Column Feed, IGN 2, 3, 4 Retained Accessory Power LD LEV Electronic Load Leveling OXYSEN Oxygen Sensor MIR/LKS Mirrors, Door Locks FOG LP Fog Lamps IGN E...
Page 310: Replacement Bulbs
Replacement Bulbs Lamps Halogen Headlamps, Composite High Beam Tail and Stoplamps Front Sidemarker Lamps Front Turn Signal Lamps Turn Signal Lamps Capacities and Specifications Engine Description ... . Type ........VIN Code .
Page 311: Normal Maintenance Replacement Parts
GMC dealer. Thermostat ......
Page 312 yellowblue NOTES 6-62...
Page 313 Section 7 Maintenance Schedule This section covers the maintenance required for your vehicle. Your vehicle needs these services to retain its safety, dependability and emission control performance. Introduction Part A: Scheduled Maintenance Services Short Trip/City Scheduled Maintenance Long Trip/Highway Scheduled Maintenance Part B: Owner Checks and Services Part C: Periodic Maintenance Inspections Part D: Recommended Fluids and Lubricants...
Page 314: Introduction
Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet, or your dealer for details. Introduction Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment.
Page 315: How This Section Is Organized
How This Section is Organized This maintenance schedule is divided into five parts: “Part A: Scheduled Maintenance Services” shows what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.
Page 316: Part A: Scheduled Maintenance Services
Part A: Scheduled Maintenance Services Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather.
Page 317: Scheduled Maintenance
Scheduled Maintenance Short Trip/City Definition Follow the Short Trip/City Scheduled Maintenance if any one of these conditions is true for your vehicle: Most trips are less than 5 to 10 miles (8 to 16 km). This is particularly important when outside temperatures are below freezing.
Page 318 Scheduled Maintenance Short Trip/City Intervals Every 100,000 Miles (166 000 km): Spark Plug Wire Inspection. Spark Plug Replacement. Positive Crankcase Ventilation (PCV) Valve Inspection. Every 150,000 Miles (240 000 km): Cooling System Service (or every 60 months, whichever occurs first). These intervals only summarize maintenance services.
Page 319: Short Trip/City Scheduled Maintenance
Short Trip/City Scheduled Maintenance The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. The services shown at 150,000 miles (240 000 km) should be performed at the same interval after 150,000 miles (240 000 km).
Page 320 Short Trip/City Scheduled Maintenance 3,000 Miles (5 000 km) Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking.
Page 321 Short Trip/City Scheduled Maintenance Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) 12,000 Miles (20 000 km) Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
Page 322 Short Trip/City Scheduled Maintenance 15,000 Miles (25 000 km) (Continued) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: –...
Page 323 Short Trip/City Scheduled Maintenance 21,000 Miles (35 000 km) Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking.
Page 324 Short Trip/City Scheduled Maintenance 27,000 Miles (45 000 km) (Continued) Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) 30,000 Miles (50 000 km) Change engine oil and filter (or every 3 months, whichever occurs first).
Page 325 Short Trip/City Scheduled Maintenance – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). Rotate tires.
Page 326 Short Trip/City Scheduled Maintenance 36,000 Miles (60 000 km) (Continued) Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking.
Page 327 Short Trip/City Scheduled Maintenance 45,000 Miles (75 000 km) Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking.
Page 328 Short Trip/City Scheduled Maintenance 48,000 Miles (80 000 km) Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking.
Page 329 Short Trip/City Scheduled Maintenance Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) 54,000 Miles (90 000 km) Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
Page 330 Short Trip/City Scheduled Maintenance 60,000 Miles (100 000 km) Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking.
Page 331 Short Trip/City Scheduled Maintenance Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. (See footnote Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information.
Page 332 Short Trip/City Scheduled Maintenance 66,000 Miles (110 000 km) (Continued) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information.
Page 333 Short Trip/City Scheduled Maintenance 75,000 Miles (125 000 km) Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: –...
Page 334 Short Trip/City Scheduled Maintenance 78,000 Miles (130 000 km) Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking.
Page 335 Short Trip/City Scheduled Maintenance Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.) 87,000 Miles (145 000 km) Change engine oil and filter (or every 3 months, whichever occurs first).
Page 336 Short Trip/City Scheduled Maintenance 90,000 Miles (150 000 km) (Continued) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90 C) or higher.
Page 337 Short Trip/City Scheduled Maintenance Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) 96,000 Miles (160 000 km) Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
Page 338 Short Trip/City Scheduled Maintenance 100,000 Miles (166 000 km) Inspect spark plug wires. An Emission Control Service. Replace spark plugs. An Emission Control Service. If you haven’t used your vehicle under severe service conditions listed previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter.
Page 339: Long Trip/Highway Scheduled Maintenance
Long Trip/Highway Scheduled Maintenance The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. The services shown at 150,000 miles (240 000 km) should be performed at the same interval after 150,000 miles (240 000 km).
Page 340 Long Trip/Highway Scheduled Maintenance 7,500 Miles (12 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. j Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) j Check rear/front axle fluid level and add fluid as needed.
Page 341 Long Trip/Highway Scheduled Maintenance – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). Rotate tires.
Page 342 Long Trip/Highway Scheduled Maintenance 30,000 Miles (50 000 km) (Continued) Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: –...
Page 343 Long Trip/Highway Scheduled Maintenance 37,500 Miles (62 500 km) Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking.
Page 344 Long Trip/Highway Scheduled Maintenance 45,000 Miles (75 000 km) (Continued) – In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).
Page 345 Long Trip/Highway Scheduled Maintenance 60,000 Miles (100 000 km) Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking.
Page 346 Long Trip/Highway Scheduled Maintenance 60,000 Miles (100 000 km) (Continued) Replace fuel filter. An Emission Control Service. (See footnote Replace air cleaner filter. An Emission Control Service. Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket for any damage.
Page 347 Long Trip/Highway Scheduled Maintenance Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: –...
Page 348 Long Trip/Highway Scheduled Maintenance 82,500 Miles (137 500 km) (Continued) Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) Check rear/front axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Rotate tires.
Page 349 Long Trip/Highway Scheduled Maintenance – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). Replace fuel filter.
Page 350 Long Trip/Highway Scheduled Maintenance 100,000 Miles (166 000 km) Inspect spark plug wires. An Emission Control Service. Replace spark plugs. An Emission Control Service. If you haven’t used your vehicle under severe service conditions listed previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter.
Page 351: Part B: Owner Checks And Services
Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D.
Page 352: At Least Twice A Year
At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired.
Page 353 Starter Switch Check CAUTION: When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below. 1. Before you start, be sure you have enough room around the vehicle. 2.
Page 354 Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position. The key should turn to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK.
Page 355: Part C: Periodic Maintenance Inspections
Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs.
Page 356: Throttle System Inspection
Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables. Drive Axle Service Check rear/front axle fluid level and add as needed.
Page 357: Part D: Recommended Fluids And Lubricants
Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer. USAGE FLUID/LUBRICANT Engine Oil Engine Oil with the American Petroleum Institute Certified For Gasoline Engines “Starburst” symbol of the proper viscosity.
Page 358 USAGE FLUID/LUBRICANT Front Axle SAE 80W 90 Axle Lubricant (GM Part No. 1052271 or equivalent). Rear Axle SAE 80W 90 Axle Lubricant; use (Locking only GM Part No. 1052271. Do Differential) not add friction modifier. Automatic Automatic Transfer Case Fluid Transfer Case (GM Part No.
Page 359: Part E: Maintenance Record
Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and ODOMETER DATE SERVICED BY READING Services”...
Page 360 yellowblue Maintenance Record ODOMETER DATE SERVICED BY MAINTENANCE PERFORMED READING 7-48...
Page 361 Section 8 Customer Assistance Information Here you will find out how to contact GMC if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects. Customer Satisfaction Procedure Customer Assistance for Text Telephone...
Page 362: Customer Satisfaction Procedure
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur.
Page 363 STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the GMC Consumer Relations Manager by calling 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).
Page 364: Customer Assistance For Text Telephone
1 free telephone Customer Assistance Offices GMC encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to GMC, the letter should be addressed to GMC’s Customer Assistance Center. United States Pontiac-GMC Customer Assistance Center P.O.
Page 365: Gm Mobility Program For Persons With Disabilities
Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 All Overseas Locations GMODC Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax:...
Page 366: Roadside Assistance
Maps include points of interest and a list of GMC dealers along the route. Also included is a list of hotels along the route that are discounted through affiliation with “Quest...
Page 367: Canadian Roadside Assistance
A service representative will provide assistance when you call. The Roadside Assistance services listed are available to retail and retail lease customers operating 1999 GMC light duty trucks for a period of 3 years/36,000 miles (60 000 km). All services must be pre GMC Roadside Assistance.
Page 368: Courtesy Transportation
Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait GMC helps minimize your inconvenience by providing several transportation options. Depending on the circumstances,...
Page 369: Warranty Information
Courtesy Rental Vehicle When your vehicle is unavailable due to overnight warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $30.00 per day supported by receipts.
Page 370: Reporting Safety Defects To The United
REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors.
Page 371: Reporting Safety Defects To General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1 8782 8782), or write: Pontiac-GMC Customer Assistance Center P.O. Box 436008 Pontiac, MI 48343 6008 In Canada, please call us at 1 or 1 7854 (French).
Page 372 1999 GMC SERVICE PUBLICATIONS ORDERING INFORMATION The following publications covering the operation and servicing of your vehicle can be purchased by filling out the Service Publication Order Form in this book and mailing it in with your check, money order, or credit card information to Helm, Incorporated (address below.)
Page 373 (CITY) (STATE) DAYTIME TELEPHONE NO. AREA CODE GM-GMC-ORD99 *(Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery.) Orders will be mailed within 10 days of receipt. Please allow adequate time for postal service. If further information is needed, write to the address shown below or call 1-800-551-4123.
Page 374 yellowblue NOTES 8-14...
Page 375 Section 9 Index ccessory Inflator ......Accessory Power Outlets ......Adding Equipment to the Outside of Your Vehicle Adding Sound Equipment .
Page 376 Blizzard ..............Blizzard, Driving In Brake Fluid .
Page 377 Compact Disc Care ..........Console Mounted CD Changer Content Theft Deterrent...
Page 378 Engine Compartment Fuse Block ........... Engine Coolant Engine Oil .
Page 379 Headlamps ..............Bulb Replacement High/Low Beam Changer .
Page 380 Lights ..... . . Air Bag Readiness Anti Lock Brake System Warning ... . Brake System Warning .
Page 381 OnStar System ....... . Operating Your Vehicle Off Paved Roads Ordering Owner and Service Publications Outside Mirror Convex...
Page 382 Recommended Fluids and Lubricants ..........Recovery Hooks Recovery Tank, Coolant .
Page 383 Speech Impaired, Customer Assistance ........Speedometer Stains, Cleaning .
Page 384 Transfer Case ............Transfer Case, Automatic Transmission Fluid, Automatic .

GMC 1999 Envoy Owner's Manual

Section 1 Seats and Restraint Systems

Section 4 Your Driving and the Road

Section 5 Problems on the Road

Section 7 Maintenance Schedule

Quick Links

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Summary of Contents for GMC 1999 Envoy