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Problem
Unable to find
the Philips
HealthSuite
health app in the
app store.
Unable to
download app.
Pairing was
unsuccessful.
56
Possible cause
A typo in app store search
is made.
Smartphone is not
compatible with the app.
Incorrect OS.
Bluetooth is switched off on
your phone.
Solution
Try to write the name 'HealthSuite'
correctly in your app store or go to
www.philips.com/healthprograms/
for further instructions.
The app only works with iOS and
Android. Make sure iOS 8.0+ or
Android 4.4.2+ is installed on your
mobile device.
Activate Bluetooth on
smartphone.
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