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Service Manual is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Service Manual. The material covered by this prohibition includes, without limitation, any text, graphics or logos in this Service Manual.
TROUBLE SHOOTING GUIDE Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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D. Noise Circuit noise, mechanical noise E. Exterior error Exterior defect First of all, Check whether there is SVC Bulletin in GSCS System for these model. Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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※Precaution ☞A3 & A2 Always check & record S/W Version and White Replace Main Board Re-enter White Balance value Balance value before replacing the Main Board Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Check various Check and voltages of Power No Video/ Normal replace Board ( 12V,20V or No audio voltage? MAIN B/D 24V…) Replace Power Board and repair parts Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Request repair for external device/cable Check external External HDMI / DVI-D device and Replace Main B/D device /Cable / DP error cable normal Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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(Check normal operation of Replace Screen screen? External Input, Component, DVI-D Main B/D normal? RGB and HDMI/DVI by Diplay Port connecting Jig, pattern Generator ,Set-top Box etc. Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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On ‘”High” operation? On Remote control Replace Main B/D ☞A12 Measure voltage of each output of Power B/D Normal Replace Main B/D voltage? Replace Power B/D Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Power off by S/W Download "POWEROFF_UNKNOWN" Power off by unknown status except listed case "POWEROFF_ABNORMAL1" Power off by abnormal status except CPU trouble Abnormal "POWEROFF_CPUABNORMAL" Power off by CPU Abnormal Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Replace Main B/D (Power B/D don’t have problem) If R/C operate, Normal Close Explain the customer operating? cause is interference from light in room. Replace R/C Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Recognition error - S/W Version HDMI/DVI, Check and fix Replace Main B/D Optical Recognition Fix in external device/cable error accordance with technical information Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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“NG”? Voltage? INSTART menu Main B/D ☞A24 Close Check & Repair Wifi cable connection ☞A4 Wi-Fi MAC value Close is “NG”? Change the Wifi assy Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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“Part related to nose” in the Owner’s then proceed as shown in the solution manual Manual. (For models without any fix information, provide the description) Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Revised date 11/11 Zoom part with Module Replace module exterior damage damage Cabinet Replace cabinet damage Remote Replace remote control control damage Stand Replace stand dent Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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<Appendix> Defected Type caused by T-Con/ Exchange Power Board (PSU) A-3/5 Inverter/ Module Exchange Module (1) A-4/5 Exchange Module (2) A-5/5 Continue to the next page Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Check power input Voltage & ST-BY 3.5V B. Power error_Off when on, off POWER OFF MODE checking method while viewing D. Function error IR Cable operation checking method Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Check LCD back light with naked eye Content date <75/86UH5F> After turning on the power and disassembling the case, check with the naked eye, whether you can see light from locations. Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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2. Enter into White Balance of item 11. 3. After recording the R, G, B (GAIN, Cut) value of Color Temp (Cool/Medium/Warm), re-enter the value after replacing the MAIN BOARD. Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Revised Version checking method Content date <ALL MODELS> 1. Checking method for remote control for adjustment Version Press the IN-START with the remote control for adjustment Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Revised Content Connection diagram (1) date <75/86UH5F> As the part connecting to the external input, check the screen condition by signal Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Error symptom date Revised Content Check Link Cable (Vx1) reconnection condition date <75/86UH5F> Check the contact condition of the Link Cable, especially dust or mis insertion. Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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You can view 6 types of patterns using the ADJ Key Checking item : 1. Defective pixel 2. Residual image 3. MODULE error (ADD-BAR,SCAN BAR..) 4.Video error (Classification of MODULE or Main-B/D!) Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Abnormal Power Section Solder defect, CNT Broken Solder defect, CNT Broken T-Con Defect, CNT Broken Abnormal Power Section Solder defect, Short/Crack Solder defect, Short/Crack A - 1/5 Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Appendix : Exchange Main Board (2) Abnormal Power Section Abnormal Power Section Solder defect, Short/Crack Abnormal Display Fuse Open, Abnormal power section Solder defect, Short/Crack Noise GRADATION GRADATION A - 2/5 Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Appendix : Exchange Power Board (PSU) No Light Dim Light Dim Light Dim Light No picture/Sound Ok A - 3/5 Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Panel Mura, Light leakage Panel Mura, Light leakage Press damage Crosstalk Press damage Crosstalk Un-repairable Cases In this case please exchange the module. Press damage A - 4/5 Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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Gate TAB IC Defect Un-repairable Cases In this case please exchange the module. Horizontal Block Gate TAB IC Defect Gate TAB IC Defect A - 5/5 Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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B. Power error _No power Error symptom date Revised Check power input voltage Content date <75/86UH5F> Check the DC 20V, 12V. ’15Y 적용 28Pin map (PSU) Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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POWER OFF MODE checking method date <ALL MODELS> Entry method 1. Press the IN-START button of the remote control for adjustment 2. Check the entry into adjustment item 3 Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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3. When checking the Pre-Amp when the power is in ON condition, it is normal when the Analog Tester needle moves slowly, and defective when it does not move at all. Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
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M_RFMODULE_RESET Checking order to check motion remote/wifi Checking order 1.Check BT/Wifi cable condition between BT/Wifi assy & Main board. 2.Check the 3.5V on the terminal 2 Copyright ⓒ 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.