Samsung SM-J337W Manual
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Samsung SM-J337W Manual

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SM-J337W
User Manual
English (CA). 08/2018. Rev.1.0
www.samsung.com/ca

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Summary of Contents for Samsung SM-J337W

  • Page 1 SM-J337W User Manual English (CA). 08/2018. Rev.1.0 www.samsung.com/ca...

  • Page 2: Table Of Contents

    SIM or USIM card Internet Memory card (microSD card) Email Turning the device on and off Camera Initial setup Gallery Samsung account Multi window Transferring data from your previous Samsung Gear device Samsung Members Understanding the screen Samsung Notes Notification panel...
  • Page 3 Table of Contents Settings Appendix 102 Introduction 130 Troubleshooting 102 Connections 103 Wi-Fi Health and Safety 105 Bluetooth 106 Data saver 107 Mobile Hotspot and Tethering 108 More connection settings 109 Sounds and vibration 110 Dolby Atmos (surround sound) 110 Notifications 111 Display 112 Screensaver 112 Wallpapers and themes...

  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 • Be careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.

  • Page 6: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 8 • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Center. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.

  • Page 9: Device Layout And Functions

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Speaker Front camera Proximity sensor Speaker Power key Touchscreen Home key Recents key Back key Microphone Earphone jack Multipurpose jack Rear camera GPS antenna Flash Volume key Back cover Main antenna...
  • Page 11 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 12: Battery

    Basics Battery Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.
  • Page 13 Basics Replace the back cover. Removing the battery Remove the back cover. Pull out the battery.
  • Page 14 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 15 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Center.

  • Page 16: Sim Or Usim Card

    Insert the SIM or USIM card provided by the mobile telephone service provider. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 17 Basics Removing the SIM or USIM card Remove the back cover and battery. Pull out the SIM or USIM card.

  • Page 18: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 19 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 20: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

  • Page 21: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.
  • Page 22 Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Select features you want to use and complete the initial setup.

  • Page 23: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.

  • Page 24: Transferring Data From Your Previous Device

    Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.
  • Page 25 Basics Smart Switch Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the Settings app and tap Cloud and accounts → Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. Transferring data from a mobile device Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
  • Page 26 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 27 Memo app, you can view the memos in the Samsung Notes app. Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
  • Page 28 Basics Syncing data You can sync data saved in your device with Samsung Cloud and access it from other devices. On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud. Tap → Settings → Sync settings.

  • Page 29: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 30 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 31 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. A widget An app A folder...
  • Page 32 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or tap the Back key. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 33 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top or bottom of the screen.
  • Page 34 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 35 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 36 Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key or the Home key to turn on the screen.
  • Page 37 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, or password for the screen lock method, you can protect your personal information by preventing others from accessing your device.

  • Page 38: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 39 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 40: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • When the keyboard is opened for the first time, the keyboard setup screen will appear. Set the input language, keyboard type, and keyboard settings and then tap START.
  • Page 41 Basics Additional keyboard functions • : Enter emoticons. • : Enter stickers. • : Attach animated GIFs. • : Enter text by voice. • : Change the keyboard settings. → • : Add an item from the clipboard. → • : Change the keyboard for one-handed operation.

  • Page 42: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
  • Page 43 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → →...

  • Page 44: Bixby

    • To use the Bixby feature, your device must be connected to a Wi-Fi or mobile network. • To use the Bixby feature, you must register and sign in to your Samsung account. Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must register and sign in to your Samsung account according to the on-screen instructions and agree to the terms and conditions.
  • Page 45 Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analyzing your usage patterns and your routine. Opening Bixby Home Swipe to the right on the Home screen. The Bixby Home screen will appear. Swipe upwards or downwards to view recommended content.
  • Page 46 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.
  • Page 47 • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in to your Samsung account. • To use location reminders, the GPS feature must be activated.
  • Page 48 Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’...
  • Page 49 Apps and features Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap COMPLETE or SNOOZE. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.
  • Page 50 Customizing Bixby settings On the Bixby Home screen, tap → Settings. • Samsung account: View your Samsung account information. • Cards: Select apps to show as cards on the Bixby Home screen. • Auto-update Bixby: Set the device to update Bixby software automatically even when using your mobile network.

  • Page 51: Phone

    Apps and features Phone Introduction Make or answer voice calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options.
  • Page 52 Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it.
  • Page 53 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the rejection message bar upwards. To create various rejection messages, launch the Phone app, tap →...
  • Page 54 Apps and features Options during calls During a voice call The following actions are available: • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
  • Page 55 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number. If the keypad does not appear on the screen, tap to open the keypad. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact.

  • Page 56: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 57 Launch the Settings app, tap Cloud and accounts → Accounts and select the account to sync with. Tap Sync account and tap the Sync Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate...
  • Page 58 Apps and features Searching for contacts Launch the Contacts app. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly.
  • Page 59 Apps and features Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • The profile sharing feature may not be available depending on the region or service provider.
  • Page 60 Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. Launch the Contacts app and tap → Manage contacts → Merge contacts. Tick contacts and tap MERGE.

  • Page 61: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and tap START. Enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 62 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap Blocking unwanted messages Block messages from specific numbers added to your block list.

  • Page 63: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 64 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode.

  • Page 65: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.

  • Page 66: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. •...
  • Page 67 Apps and features Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filter effects. Front camera preview Shooting modes Rear camera preview Filters and other effects...
  • Page 68 Apps and features Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Viewing shooting modes On the preview screen, swipe from the left to the right to open the shooting modes list. Viewing filter effects On the preview screen, swipe from the right to the left to open the filter effects list.
  • Page 69 Apps and features • To change the focus while recording a video, tap where you want to focus. To use auto focus mode, tap • The preview screen may vary depending on the shooting mode and which camera is being used. •...
  • Page 70 Apps and features Zooming in and out Use various methods to zoom in or out. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • Control the zoom with one finger. Drag on the zoom bar towards Zooming features are available only when using the rear camera.
  • Page 71 Apps and features Pro mode Capture photos and videos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customize the settings, and then tap to take a photo or tap to record a video.
  • Page 72 Apps and features Continuous shot mode Take a series of photos of moving subjects. On the shooting modes list, tap Continuous shot. Tap and hold to take several photos continuously. HDR (Rich tone) mode Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR HDR (Rich tone).
  • Page 73 Apps and features Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
  • Page 74 Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
  • Page 75 Apps and features Customizing camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Turn on and off the full preview screen. •...
  • Page 76 • Reset settings: Reset the camera settings. • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. This feature may not be available depending on the region or service provider.

  • Page 77: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories.
  • Page 78 Apps and features Viewing images and videos Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favourites. Add a sticker. Draw on the image. Apply a filter or effect. Share the image with others. Modify the image.
  • Page 79 Apps and features Viewing videos Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. to play the video. Access additional Skip to the previous options. video. Tap and hold to rewind.
  • Page 80 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
  • Page 81 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Hiding albums You can hide albums.
  • Page 82 Apps and features Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Launch the Gallery app, tap STORIES, and then select a story.
  • Page 83 Apps and features Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.

  • Page 84: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view...
  • Page 85 Apps and features Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app.
  • Page 86 Apps and features Using additional options Tap the bar between the app windows to access additional options. Add this app pair to the Home screen. Close the app. Switch locations between app windows. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximized.
  • Page 87 Apps and features Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature.

  • Page 88: Samsung Gear

    App pair Samsung Gear Samsung Gear is an app that allows you to manage your Gear wearable device. When you connect your device to the Gear, you can customize the Gear’s settings and apps. Open the Samsung folder and launch the Samsung Gear app.

  • Page 89: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 90: Samsung Notes

    When you are finished composing the note, tap SAVE. Deleting notes Launch the Samsung Notes app, tap ALL or COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete.

  • Page 91: Calendar

    Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.

  • Page 92: My Files

    Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate To add accounts to sync with, launch the Calendar app and tap → Manage calendars →...
  • Page 93 Apps and features specific duration. ALARM Launch the Clock app and tap ALARM. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE. To open the keypad to enter an alarm time, tap the time input field.
  • Page 94 Apps and features WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH Launch the Clock app and tap STOPWATCH.

  • Page 95: Calculator

    Apps and features TIMER Launch the Clock app and tap TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap the duration input field. Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations. Launch the Calculator app.

  • Page 96: Game Launcher

    Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps.
  • Page 97 Apps and features Using Game Launcher Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen and the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen.
  • Page 98 Apps and features Using Game Tools You can set the Game Tools icon to be displayed as a floating icon on game screens. Launch the Settings app, tap Advanced features → Games → Game Tools and tap the switch to activate it. While playing a game, tap to display the game tools.

  • Page 99: Sharing Content

    Using additional feature • Link Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.

  • Page 100: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labeled depending on the region or service provider.
  • Page 101 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.

  • Page 102: Introduction

    Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Search or Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 103: Wi-Fi

    Settings • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot and Tethering for more information.
  • Page 104 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
  • Page 105 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.

  • Page 106: Data Saver

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...

  • Page 107: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.

  • Page 108: More Connection Settings

    Settings More connection settings Customize settings to control other features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.

  • Page 109: Sounds And Vibration

    Settings Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration.

  • Page 110: Dolby Atmos (Surround Sound)

    Settings Dolby Atmos (surround sound) Select a surround sound mode optimized for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around you. On the Settings screen, tap Sounds and vibration → Sound quality and effects → Dolby Atmos, tap the switch to activate it, and then select a mode.

  • Page 111: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Outdoor mode: Activate outdoor mode to make the display easier to see in bright conditions.

  • Page 112: Screensaver

    Settings Screensaver You can set to display images as a screen saver when the screen turns off automatically. The screen saver will be displayed when the device is charging. On the Settings screen, tap Display → Screensaver and tap the switch to activate it. Select an option.

  • Page 113: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features. • Games: Activate the Game Launcher. Refer to Game Launcher for more information.

  • Page 114: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.

  • Page 115: Device Maintenance

    Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimization feature On the Settings screen, tap Device maintenance →...
  • Page 116 The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.

  • Page 117: Apps

    Settings Memory On the Settings screen, tap Device maintenance → Memory. To speed up your device by reducing the amount of memory you are using, tick apps from the apps list, and tap CLEAN NOW. Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device maintenance →...

  • Page 118: Security

    • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Security update: View the version of your device’s security system and check for updates.

  • Page 119: Secure Folder

    Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
  • Page 120 • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 121 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap DONE.
  • Page 122 Tap Edit apps, tick apps, and then tap Disable or Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 123 Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.

  • Page 124: Cloud And Accounts

    Cloud and accounts Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account, and transfer data to or from other devices via Smart Switch.

  • Page 125: Backup And Restore

    Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.

  • Page 126: Google

    Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Vision: Customize the settings to improve accessibility for visually impaired users. •...

  • Page 127: General Management

    • Report diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • Marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • Reset: Reset your device’s settings or perform a factory data reset. You can reset all your settings and network settings.

  • Page 128: Software Update

    Settings To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list.

  • Page 129: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. • Status: View various device information, such as the SIM card status, IMEI information, Wi-Fi MAC address, and serial number.
  • Page 130 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 131 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 132 Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialing. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 133 Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-colored contacts and try charging the battery again.
  • Page 134 • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 135 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 136 Show control on top switch to activate it. Samsung Cloud does not work • Ensure that you are connected to a network properly. • During Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
  • Page 137 • Use only a Samsung-approved battery and charger specifically designed for your device. An incompatible battery or charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 138 Health and Safety Do not carry your device in your back pockets or on your waist • The device may be damaged, explode, or result in a fire if too much pressure is applied to it. • You may be injured if you are bumped or fall. Do not drop or cause an impact to the charger or the device Handle and dispose of the device and charger with care •...
  • Page 139 Health and Safety When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger The device may not charge properly or may overheat. Do not bite or suck the device or the battery •...
  • Page 140 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion.
  • Page 141 Health and Safety • Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely. • Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling into traffic.
  • Page 142 Health and Safety Do not store your device near magnetic fields • Your device may malfunction or the battery may discharge from exposure to magnetic fields. • Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields. Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation Do not use your device with the back cover removed...
  • Page 143 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 144 • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. • Do not disassemble or puncture the battery, as this can cause explosion or fire.
  • Page 145 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data. • When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.
  • Page 146 Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service • Do not download unknown applications. •...
  • Page 147 Health and Safety Acknowledging Special Precautions and Industry Canada Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the phone warranty if they cause damage or a defect to the device.
  • Page 148 Health and Safety All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model devices do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public.
  • Page 149 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
  • Page 150 Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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