VAIO Digital Studio Computer Quick Start
About The Modem
Why is my modem connection slow?
Many factors influence modem connection speed:
Telephone line noise
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Incompatibility with other telephone equipment such as fax machines or
other modems.
Internet Service Providers (ISP) connection capability may vary.
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If you think your modem is not connecting properly to other PC-based modems,
fax machines, or your ISP, check the following:
Contact your telephone company and ask them to verify that your telephone
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line is free from line noise.
If your problem is fax-related, check that there are no problems with the fax
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machine you are calling and that it is compatible with fax modems.
For optimum performance, verify that your ISP point of presence (POP)
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telephone number is compliant with V.90 standards.
If you are having a problem connecting with your ISP, check that they are
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not experiencing technical problems.
Try connecting your modem through another telephone line, if available.
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Why doesn't my modem work properly?
Your modem may be experiencing equipment or software conflicts. If your
modem is not functioning properly, check the following:
Check that the telephone line is plugged into the modem line jack.
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Check that the telephone line is working properly. You can verify the line by
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plugging in an external device such as a standard telephone or fax machine
and listening for a dial tone.
Check that the access telephone number (POP) is correct.
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All software applications that are preinstalled by Sony are compatible with
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your computer's modem. If you have installed other software, contact the
software publisher for information on how to configure the software in order
to recognize the modem.
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