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Summary of Contents for Eccotemp SMARTHOME
- Page 2 Improper installation, adjustment, alteration, service or maintenance can cause property damage, personal injury, or death. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
- Page 3 • DO NOT return to your home until authorized PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
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Page 4: Read This Manual
CAUTION - A potentially hazardous situation that may result in minor or moderate injury. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. -
Page 5: Important Safety Precautions
Read and follow water heater warnings and Instructions. If owners manual is missing, contact the retailer or manufacturer. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. -
Page 6: Water Temperature Setting
SMARTHOME app. This tankless water heater is water as necessary. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. - Page 7 Stay away from the house (or building) until the service call has been made, the leak is PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
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Page 8: Safety Precautions
Daily Fuel 7.792 Consumption Qfuel PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. Support: Support.Eccotemp.com Shop Online: eu.Eccotemp.com... - Page 9 PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
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Page 10: Corrosive Atmospheres
NOTICE: The water heater should not be installed near any air supply containing halogenated hydrocarbons. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. -
Page 11: Typical Installation
¾”(1.9cm) Pressure Relief Valve Tee Fitting PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. Support: Support.Eccotemp.com Shop Online: eu.Eccotemp.com... - Page 12 6" Air Gap (To Suitable Drain) (15.2cm) PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. Support: Support.Eccotemp.com Shop Online: eu.Eccotemp.com...
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Page 13: Water Connections
PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. -
Page 14: Gas Supply
Use compound sparingly and use on male threads only. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. -
Page 15: Relief Valve
SMARTHOME SH12 above 5000 ft.(1524m) is not recommended. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. - Page 16 1/4"(.6cm) per foot(.3m) UPWARD Slope PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. Support: Support.Eccotemp.com Shop Online: eu.Eccotemp.com...
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Page 17: Draining The Condensate
Not following proper condensate procedures will void warranty. NOTICE: PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. -
Page 18: Termination Clearances
• A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family dwellings and serves both dwellings. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. - Page 19 90° Termination Elbow Termination Box Termination Hood PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. Support: Support.Eccotemp.com Shop Online: eu.Eccotemp.com...
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Page 20: Installation Procedure
CAUTION: Follow the vent manufacturers installation instructions as design might vary from manufacturer to manufacturer. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. - Page 21 The water heater must not vent exhaust gases into closed building corridors, onto balconies, through windows, etc. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
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Page 22: Electrical Connection
Verify correct operation after servicing. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. -
Page 23: Pipe Insulation
DON’T install this product where standing water may occur. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. - Page 24 Side Installation PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
- Page 25 Wiring meets all local codes. GFCI Protection where required. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
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Page 26: Start Instructions
TO TURN OFF GAS TO WATER HEATER position. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. -
Page 27: Water Temperature
PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. - Page 28 About 1 second Table courtesy of Shriners Burn Institute PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
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Page 29: Eco Mode
The SH12 SMARTHOME device is able to be set to any schedule. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. -
Page 30: Error Codes
Simply search for “Eccotemp” on the Apple App Store or Google Play. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. - Page 31 • DO NOT remove any label including the data plate while cleaning or servicing. serious injury or damage to components. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
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Page 32: Cleaning The Water Filter
NOTICE: The water heater may not operate unless the above procedure is followed correctly. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. - Page 33 Use code: EZ2020 for 10% off EZ Flush PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
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Page 34: Parts List
CAUTION: For your safety, DO NOT attempt repair of electrical wiring, gas piping, PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. -
Page 35: Before You Call
Check for error code. 10-15 seconds. is closed PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. Support: Support.Eccotemp.com Shop Online: eu.Eccotemp.com... - Page 36 SH12 Wire Diagram PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. Support: Support.Eccotemp.com Shop Online: eu.Eccotemp.com...
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Page 37: Error Code Guide
VERIFY PROPER OPERATION AFTER SERVICING. PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL. - Page 38 All shipments of any type of product coming to Eccotemp for any reason must have an RGA for any return to be accepted. Please contact Eccotemp to obtain an RGA number prior to shipping anything to Eccotemp. Failure to do so could result in loss of product.
- Page 39 Eccotemp Systems shall not be liable for any claim or demand against Eccotemp Systems by any other part for damages of any kind, including, but not limited to incidental and consequential damages, arising out of the may also have other rights that vary from region to region.
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