Customer Relations - BMW 2009 328 Owner's Manual

Settings
Suppressing cookies
1. Open "Options".
2. "Suppress cookies"
Suppressing pop-ups
1. Open "Options".
2. "Suppress pop-ups"
Suppressing safety warnings
1. Open "Options".
2. "Block HTTPS pop-ups"
Activating TeleService*
If the services are not displayed, they may need
to be activated.
1. "BMW Assist"
2. "Activate TeleService"

Customer Relations

Contact Customer Relations for information on
all aspects of your vehicle.
Vehicle equipped with BMW Assist or
TeleService
1. "BMW Assist"
2. "Customer Relations"
3. "Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or TeleService
1. "BMW Assist"
2. "Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with BMW
Online Edition for Part no. 01 41 2 602 099 - © 10/08 BMW AG
Assist or the mobile phone preparation pack-
age, a voice connection is established.
Service Request*
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. Your BMW center will contact you.
Starting a Service Request
1. "BMW Assist"
2. "Service Request"
3. "Start service"
Automatic Service Request*
The TeleService data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. The center
will contact you and a service appointment can
be arranged.
You can check when the BMW center was noti-
fied.
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