Care And Cleaning; Troubleshooting - HAMPTON BAY HB-7401-00 Use And Care Manual

Care and Cleaning

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Use a dry cloth to clean the doorbell and push button.
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Do not use cleaners or polishes.
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Do not use any fluids on the doorbell or push button.

Troubleshooting

Problem Possible Cause
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Doorbell does not
sound.
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□
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Batteries seem
okay, but the
doorbell does
not work after
□
installation.
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Doorbell sounds
when not intended
(false triggers).
The batteries are not
installed correctly.
The batteries are dead.
Push button and doorbell
are not synced.
Doorbell or push button is
mounted on metal or near
metal studs.
Doorbell is mounted near
a concrete floor or wall.
Doorbell and push button
are installed too far apart.
Doorbell is receiving
interference from another
wireless device.
Solution
□
Make sure the batteries are installed according to the
diagram inside the push button and doorbell.
□
Check the charge of the push button and doorbell bat-
teries and replace if necessary.
□
Sync the push button and doorbell:
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Press and hold the button on the doorbell until the
doorbell sounds a "Beep-Beep".
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Press the push button within 30 seconds. The
doorbell will sound a "Beep-Beep" tone to indicate
the push button is synced.
□
Press the push button to ensure operation.
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Metal reduces transmission range. Use 1/4 in. to 1/2 in.
(6 to 13 mm) wood shims to move the doorbell or push
button away from the metal surface.
□
Concrete may reduce range. Move the doorbell away
from the concrete surface.
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Locate the doorbell closer to the push button.
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Reset the doorbell and push button:
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Remove the push button battery. Wait 30 seconds.
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Press and hold the push button for 10 to 15 sec-
onds within 60 seconds after installing the battery
into the push button.
□
Press and hold the button on the doorbell until the
doorbell sounds a "Beep-Beep-Beep-Beep".
□
To re-sync the push button and doorbell, press and
hold the button on the doorbell until the doorbell
sounds a "Beep-Beep".
□
Press the push button within 30 seconds. The
doorbell will sound a "Beep-Beep" tone to indicate
the push button is synced.
□
Press the push button to ensure operation.
7
Please contact 1-844-760-3644 for further assistance.
HAMPTONBAY.com