Microsoft Surface Pro 7+ for Business WIFI Removal Procedure

Microsoft Surface Pro 7+ for Business WIFI Removal Procedure

Ssd removal

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Surface Pro 7+ for Business
SSD Removal Procedure
M1177096

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Summary of Contents for Microsoft Surface Pro 7+ for Business WIFI

  • Page 1 Surface Pro 7+ for Business SSD Removal Procedure M1177096...
  • Page 2 To the fullest extent permissible by law, Microsoft shall not be liable for damages of any kind arising from the use of information, content, materials, or product made available in or in conjunction with this Manual, including but not limited to direct, indirect, incidental, consequential, and/or punitive damages unless otherwise specified in writing.
  • Page 3: Table Of Contents

    Table of Contents DEVICE IDENTITY INFORMATION ........................... 4 · SURFACE PRO 7+ FOR BUSINESS MODELS ....................4 · GLOSSARY OF TERMS ..........................4 GENERAL INFORMATION, PRECAUTIONS, WARNINGS ..................5 · TOOLS AND JIGS ............................5 GENERAL SAFETY PRECAUTIONS ..........................6 SAFETY POLICIES/PROCEDURES ..........................7 ·...
  • Page 4: Device Identity Information

    Device Identity Information Surface Pro 7+ for Business Models 1960 – Surface Pro 7+ for Business WIFI (Platinum and Black) 1961 – Surface Pro 7+ for Business LTE (Platinum) The serial number for Surface Pro 7+ for Business is located under the kickstand on the back cover.
  • Page 5: General Information, Precautions, Warnings

    General Information, Precautions, Warnings This symbol identifies important safety and health information in this manual. Tools and Jigs Microsoft Recommended Jigs • SIM eject tool Microsoft Provided Software Tools / References: • How To: Update Surface device firmware and OS • Download: Surface drivers and firmware •...
  • Page 6: General Safety Precautions

    Do not attempt to open a device if you have received a report indicating the device has emitted “smoke” or if it exhibits melting or other heat damage on the device casing. Contact Microsoft directly for information about proper device disposition.
  • Page 7: Safety Policies/Procedures

    Safety Policies/Procedures Microsoft’s field product safety program team is referred to as the Rapid Response Team (RRT). All device issues that may be safety related should be managed per the following instructions. Contact Microsoft IT Professional Support at the link below if a Microsoft Surface device visually exhibits any of the...
  • Page 8: Diagnostics/Troubleshooting Overview

    Diagnostics/Troubleshooting Overview • For general Surface support, visit www.support.microsoft.com • To troubleshoot device feature/function problems or learn more about Surface Pro 7+ for Business visit www.aka.ms/SurfaceProHelp • If you’d like to learn more about Windows, visit aka.ms/WindowsHelp • To learn more about the accessibility features of the Surface Laptop, go to the online user guide at aka.ms/Windows-Accessibility...
  • Page 9: Ssd Removal And Reassembly Procedures

    SSD Removal and Reassembly Procedures Prior to Device Disassembly • Before opening the device, always ensure device is powered off and disconnected from a power supply. • Always ensure that the work surface is covered with an ESD-safe, soft, non-marring material. •...
  • Page 10: Preliminary Requirements

    SSD Replacement Process Preliminary Requirements IMPORTANT: Be sure to follow all special (bolded) notes of caution within each process section. Required Tools and Components • Tools: Torx-plus screwdriver 3IP Anti-static wrist strap (1M Ohm resistance) Soft ESD safe mat Microfiber / Lint free cloth SIM eject tool •...
  • Page 11: Procedure - Removal (Ssd)

    Procedure – Removal (SSD) Remove SSD door – Use SIM eject tool. 2. Remove SSD 3IP Screw – Use a 3IP (Torx-Plus) driver to remove the screw securing the SSD. 3. Remove SSD – The SSD should lift upwards to ~15 degree tilt after screw is removed. Carefully grab sides of SSD case and pull out of main board socket at same ~15 degree angle.
  • Page 12: Procedure - Installation (Ssd)

    Procedure – Installation (SSD) IMPORTANT: Only a Microsoft SSD of like capacity should be replaced in the device. Replacing the SSD with a different volume may result in reduced system performance. Insert SSD – Insert the connector end of the SSD into the SSD connector on Main board at ~15 degree angle.
  • Page 13: Environmental Compliance Requirements

    H09117, “Conformance Standards for Environmentally Sound Management of Waste Electrical and Electronic Equipment (WEEE),” which is available at this link: https://www.microsoft.com/download/details.aspx?id=11691 In case of questions, please contact AskECT@microsoft.com © 2021 Microsoft. M1177096...

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