Troubleshooting Tips; Package List - Inateck RedComets KU5211 User Manual

2.3 Driver Installation
Warning:
1. Windows 8 and above don't require installing the driver. For windows 7, please
download the latest driver from Inateck's official site (www.inateck.com).
2. Reboot your computer after installing the driver manually.

3. Troubleshooting Tips

If the PCI-E card can't function normally after connected to the computer, please follow
the steps below to troubleshoot the product:
1) Check whether the PCI-E card is properly installed to the slot;
2) Check whether the driver is installed. If yes, please uninstall the driver and install it
again;
3) Install another PCI-E device to test if the PCI-E interface on the mother board is
functional.
If you can't turn on your computer after installing the USB 3.2 PCI-E card, please follow
the steps below to troubleshoot the product:
1) Turn off your computer, plug out the PCI-E card, and reboot your computer;
2) If the computer can be turned on, please clean the PCI-E card with a brush, cotton
stick, or tissue;
3) If the problem persists, please install the PCI-E card to another card slot or computer.
You can also contact our customer service for help.

4. Package List

1 x USB3.2 Gen 2 PCI-E Card
1 x Back plate
4 x Screws
1 x Screwdriver
1 x Instruction Manual
1 x After-sale Service Card
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