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Hi-POS /Cloud Printer TP808-i User Manual Xiamen Hanin Electronic Technology Co.,Ltd. ADD: 5F, 8#, AideAirport Industrial Park, Huli District, Xiamen, China +86 (0)592 5885993 Tel: Web: www.hprt.com...
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TP808-i User Manual REVISION RECORDS REV. DATE DESCRIPTION Drawn Checked Approved 2019.06.05 1. First edition Wang Yuxiang Hong Rui Lin Yang 1. Change the print speed to 2019.11.14 Wang Yuxiang Hong Rui Lin Yang 250/mm. (P7)
Xiamen Hanin Electronic Technology Co., Ltd. Without any written permission from the company, any section of this manual is prohibited to be copied or transferred in any form. Copyright This manual is printed in 2019, the copyright belongs to Xiamen Hanin Electronic Technology Co. Ltd. Printed in China.
TP808-i User Manual Important Safety Instructions 1. Safety Warning Warnings: The print head will become very hot during printing. Please avoid touching the print head in case of getting hurt. Warnings: Do not touch the printer head and connector in case static damage occurring to the printer head.
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TP808-i User Manual 3.Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.
TP808-i User Manual 1 OVERVIEW 1.1 Introductions TP808-i is a thermal receipt printer, featured by high print quality, high print speed, high stability, etc. It can be used in commercial POS system, food industry and occasions which need real-time field print receipts.
TP808-i User Manual 2 GETTING STARTED 2.1 Packing List After receiving your printer, please check for possible shipping damage: 1) Inspect the outside of both the box and the printer for possible damage. 2) Check whether you have received the following accessories together with the printer, if there are any items missing, please contact your local dealer.
TP808-i User Manual 3 SPECIFICATION 3.1 Printer Specification Table3-1 General Specification (1/2) Item Parameter Print Method Direct thermal line printing 203dpi,8dots/mm Resolution Print Width 72mm Printing Print Speed 250mm/s Parameter Standard: USB Type-B, USB HOST (Support rapid charging), USB HOST,...
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TP808-i User Manual Table3-1 General Specification (Continued) (2/2) Item Parameter UPC-A, UPC-E, EAN8, EAN13, CODE39, ITF, CODEBAR, CODE128 Barcode PDF417, QR code, DataMatrix, Maxicode and Aztec Support varied density bitmap as and download bitmap printing Graphics Max size of each bitmap is 40K, the total size of bitmap is 256K.
TP808-i User Manual 3.2 Printing Media Specification 3.2.1 Continuous Thermal Paper Specification Paper Type : Specified Thermal Paper Paper Width 58 mm/80+1mm Paper Outer Diameter : Max. 83 mm Paper Thickness : 0.056 ~ 0.13m Recommended Paper Type Recommended Manufacturer FD210, PD150R, PD160R OJI Paper CO.,LTD.
TP808-i User Manual 3.3 Printing and Cutting Position 3.3.1 Printing position 80+1 mm Print Paper 58 mm Print Paper Paper Width: 80+1mm Paper Width: 58 Print Area Width: 72mm Print Area Width: 48mm 3.3.2 Cutting Position Printing Position Type Paper Cutting Position (L1) TP808-i 11.6mm...
TP808-i User Manual 4 INSTALLATION AND USAGE 4.1 Media Loading 4.1.1 Paper Confirmation 1) When using 80mm(width) roll paper, take out the paper guides of both sides. 2) When using 58mm(width) roll paper, insert the paper guides to each side.
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TP808-i User Manual 3) Pull out some roll paper, and close the printer cover. 4) Tear the extra paper in the direction of printer. Notes: ► According to the paper size to adjust the paper guide. ► Make sure the paper inside is at tight status, or it will issue paper or other obstacle.
TP808-i User Manual 4.2 LED Indication and Beeper Function specification of indicated light and beeper. Printer Status Indicator Status Beeper Status System starting up Power (Green LED, flashing) Beep— System started up Power (Green LED, constant light) Printer ready Power (Green LED, constant light) Cyclic “...
TP808-i User Manual 4.3 Power Connection 1) Connect power adapter to printer. 2) Connect power adapter to power cord. 3) Plug the other side of power cord into the socket outlet. Note: The Power adapter and power cord vary by local and region.
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TP808-i User Manual When pulling out the power adapter from the printer, please pinch the shell of cable connector and pull the switch up, when the switch is fully opened then pull out the cable connector of power adapter. Don’t pull the plug by pinching at any other place of power adapter, because it is more difficult to pull it out and easy to damage the cable.
TP808-i User Manual 4.4 Interface Cable Connection 1) Make sure the printer's power switch is turned off. 2) Put the interface cable into the matched interface. 3) Connect the other end of the interface cable to the host. 4.5 Cash Drawer Connection 1) Make sure the printer's power switch is turned off;...
TP808-i User Manual 4.6 Print Test 4.6.1 Print Self-Test The self-test checks the printer’s current settings, status and whether the printer has any problem. 1) Make sure the power is connected and paper is loaded properly. 2) Make sure the printer is off and top cover closes properly.
TP808-i User Manual 5 INTERFACES TP808-i supports cash drawer interface and many other various communicate interfaces, such as USB interfaces, Ethernet interface... 5.1 USB Interfaces There are three USB interfaces: USB Type-B, USB HOST (support rapid charging) and USB HOST.
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TP808-i User Manual 2) Wi-Fi ● Protocol: IEEE 802.11n b/g/n, up to 150Mbps ● Connection method: Printer Wi-Fi factory default is AP mode, which IP address is 192.168.100.1 and SSID is TP808i_AP. After the PC or mobile devices be connected to printer successfully, users can enter the website by clicking the link below or scanning the OR Code on the self-test to set parameters.
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TP808-i User Manual 3) 4G-LTE The operating band of module: LTE FDD Band 1, 3, 5, 8 LTE TDD Band 34, 38, 39, 40, 41 WCDMA/HSPA+ Band 1, 8 TD-SCDMA Band 34, 39 900/1800MHz Main + Diversity Data Transmission LTE FDD Rel.9 150Mbps DL / 50Mbps UL (Cat 4) LTE TDD Rel.9...
TP808-i User Manual 6 TROUBLESHOOTING Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you cannot resolve, contact your dealer for assistance.
TP808-i User Manual 6.3 Troubles Occur During Printing Problem Description Probable Reason Solution Colored stripe in the Paper near end Reload the roll paper paper Incorrect roll paper loading Check if the roll paper is loaded Use recommended thermal roll...
TP808-i User Manual 6.4 Problems Emerge During the Paper Cutting Problem Probable Reason Resolution Description Cutter abrasion, Replace the cutter insufficient cutting Worm gear and worm Cutter jam, the Replace the worm gear and worm wheel wheel abrasion movable cutter...
TP808-i User Manual 7 PRINTER CLEANING AND MAINTENANCE Print quality might be degraded by dust, foreign substance, adhesive substance, or other polluting materials stuck in the printer head or inside the printer. When dirty, clean the print head as follows: Caution: Make sure to turn off the printer before cleaning.
TP808-i User Manual 8 Windows Driver Manual 8.1 Manual Information This Windows Driver Installation Manual provides information on installation, detailed specifications, and usage of the printer’s Windows Driver according to PC operating system (OS). We maintain ongoing efforts to enhance and upgrade the functions and quality of all our products.
8.4 Windows Driver Installation Warning: Under different operating system, the screen has slight difference. Please operate it according to the tips. Take TP808-i (Windows 7) as example. 1) Double click Windows Driver. 2) Select Setup Language, choose “English” and click “OK”.
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TP808-i User Manual 4) Click "Next" 5) Choose the matched type and port (USBxxx is for USB port, COMx is for serial port, LPTx is for parallel port). Choose the type and port of driver, such as "TP808-i", "COM1". Click "Next".
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TP808-i User Manual Note: If printer is already connected with computer by USB port, it only needs to click "Install", then it will be installed automatically. Otherwise, proceed to the next step. 6) Click "Finish". POS printer driver is installed successfully.
TP808-i User Manual 8.5 Windows Driver Setting Detail 8.5.1 Printing Preferences 1) Click "Start"→"Devices and Printers". Right click "TP808-i" and choose "Printing preferences". 2) According to the different needs, choose "Paper"\"Offset"\"Rotate"\"Effect"\ "Copies" in "Page".
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TP808-i User Manual 3) Paper 4) Offset ● Click on "Manager", add or delete paper.
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TP808-i User Manual ● Click on "Advanced" to set "Save Paper", "Cut Paper", "Feed Paper", "Cash Drawer", "Custom Command", "Logo", "Buzzer", "Code Page". ■ Save Paper...
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TP808-i User Manual ■ Cut Paper Cut Distance: 0/5/10/15/20mm (End Document)
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TP808-i User Manual ■Feed Paper Feed Mode: Feed Automatically/Cut Automatically/Cut Automatically PerPage/None Feed Distance: 0/5/10/15/20mm (End Document)
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TP808-i User Manual Note: this setting need to be set in utility, here are the steps. ① Open the utility and click "Manage Images".
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TP808-i User Manual ② Click “Download”. ③ Click "Add" to add a logo. (BMP format is recommended)
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TP808-i User Manual ④ Select the print location, and then click "Download mode of G". (Such as: left print) ⑤ Return to image list to view the image number. Note: each time click "Download mode of G", an image list number will be generated.
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TP808-i User Manual ⑥ Select “Printer properties” in Devices and Printers, then click “Preference”.
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TP808-i User Manual ⑦ Click the “Advanced”, then click “Logo”.
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TP808-i User Manual ⑧ Set the printing time to print and click "OK". (Such as: Start Document) ⑨ Return to the logo setting in driver, also select "Print left". ⑩ Set the key Code according to the image number. (Such as: 0 0)
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TP808-i User Manual ⑫ Click “Print Test Page” to view the printing effect.
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TP808-i User Manual ■Buzzer Buzzer times: 0/1/2/3/4/5 Buzzer Duration: 0.0/0.5/1/1.5/2/2.5/3.0 Sec Buzzer Interval: 0.0/0.5/1/1.5/2/2.5/3.0 Sec Note: this setting must be operated in Utility.
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TP808-i User Manual ■Code Page 1) Click "Watermark". Set watermark to print. BMP format is recommended.
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TP808-i User Manual 2) Click "Halftone" to set the halftone.
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TP808-i User Manual 3) Set up the “Barcode” Assuming the font type of the main document is “Italics”, if you want to convert the data “123456”to the barcode printing, the steps are as follows: ● Sets the data "123456" font type to a different font from the main document. Such as: Arial.
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TP808-i User Manual ● Open the Preference If the document is open, you can set it in the document: file-print-preferences.
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TP808-i User Manual ① Add Barcode firstly.
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TP808-i User Manual ② Set the “Font Name” and the “Barcode Option”.
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TP808-i User Manual ③ Click the “Printer Setting”. ● Choose the “Display Language for Properties”...
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TP808-i User Manual ● Turn on the “Font Substitution”, select the system text need to be replaced (for example, Arial), and then select the font you want to replace (for example, 01) and click “Set”, and the replacement font will display "01".
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TP808-i User Manual ● If you do not have a barcode set, the action is as follows: 1)Suppose you change the size of the data "123456", for example: 2)Set the Printing preferences...
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TP808-i User Manual 3)Click the “Printer Setting”. ● Choose the “Display Language for Properties”. 4)Turn on the “Font Substitution”.
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TP808-i User Manual 5)Select the “System Font”, for example: Arial.
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TP808-i User Manual 6)Select the font to that you went to replace.
TP808-i User Manual 8.5.2 Printer properties 1) Click "Start"→"Devices and Printers". Right click "TP808-i" and choose "Printer properties". 2) Choose "General", click on "Print Test Page", then it will print the current settings.
TP808-i User Manual 9 Utility Tool For POS Instruction TP808-i Utility Tool is applicable to the following operating system: Microsoft Windows 10 (32 bit/64 bit) Microsoft Windows 8 (32 bit/64 bit) Microsoft Windows 7 SPI (32 bit/64 bit) ...
TP808-i User Manual 9.2 TP808-i Utility Tool Using 9.2.1 Add/Modify/Delete/Connect Printer Warning:In different operating system,screen has slight difference.Please operate it according to the tips. Take TP808-i (Windows 7) for example. 9.2.1.1 Add printer 1) Click ”Add Printer”.
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TP808-i User Manual 2) Choose the appropriate printer type and port. Then click “OK”. (Take TP808-i for example.)
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TP808-i User Manual 9.2.1.2 Modify printer 1) Choose the printer you want to modify in the list. Click “Modify Printer”.
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TP808-i User Manual 2) Choose the new printer and new port. Then click “OK”. 3) The new printer is added successfully.
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TP808-i User Manual 9.2.1.3 Delete printer 1) Choose the printer you want to delete in the list and click “Delete Printer”. 2) Click “Yes”, then the printer is deleted.
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TP808-i User Manual 9.2.1.4 Connection Test Make sure printer is connected to computer and it is powered on. Choose the printer. Click “Connection Test”.
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TP808-i User Manual 2) If the connection is successful, it will appear the following window. If the connection is unsuccessful, please connect the printer with computer. Note: ► Make sure printer is connected with computer and power on. ► Make sure printer is loaded with paper.
TP808-i User Manual 9.2.2 Functions Printer Test contains the following items: Printer Test Command Test Manage Images Download Image in Compatible Mode Code Page Setting Download Fonts Parameter Setting Advanced Settings...
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TP808-i User Manual 9.2.2.1 Printer Test 1) Self Test Click “Self Test” to see if the printer will print properly. 2) Full Cut Test Click the “Full Cut Test” and the paper will be cut automatically. Cutting method is full-cutting. The...
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TP808-i User Manual 3) Partial Cut Test Click the “Partial Cut Test” and the paper will be cut automatically. Cutting method is half-cutting (half-cutting: Not all cut off, between the two sheets of paper to leave a connection point). As shown in the figure: 4) Print Test Text Click "Print Test Text", input the text you want to print.
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TP808-i User Manual 5) 2D Code Test Click the QRCode mode. ▲Model: 1~2 ▲Module size: 1~16 The larger the module value, the larger the printed QR code is, and the smaller the opposite. ▲Error correction level: 7%~30% The higher the error correction level, the more intensive the module graphics.
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TP808-i User Manual Click the PDF417 mode. ▲Columns: 0~30 ▲Rows: 0~90 ▲Width of the module: 2~6 The larger the module value, the wider the width of the printed PDF417 barcode, and the smaller the opposite. ▲Row height: 2~8 The larger the module value, the...
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TP808-i User Manual 9.2.2.2 Command Test In the command test, you can send command to the printer. Input text or hexadecimal data. Select a file or enter a command in the input box. 1)Click “Send by Text”, input text content.
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TP808-i User Manual ▲Sending Recycle: When the interval is set to 3000ms (you can set the interval as needed), then click “Send”, the printer starts to recycle printing. Click “Stop” to stop the recycle printing.
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TP808-i User Manual 2)Click “Send by Hex”, input the content. (Convert text to HEX or send ESC command)
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TP808-i User Manual 9.2.2.3 Manage Images 1) Click "Download" to add the image, if you want to print the picture, set the print location before clicking "Download mode of G" to print the picture. (It is recommended to use a picture in...
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TP808-i User Manual 2) Select the print location, center, left, and right. (Such as, left print). Note: Total memory 256K, each bitmap should be below 40K.
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TP808-i User Manual 3) Delete Image. Note: each time click "Download mode of G", an image list number will be generated. Click the image list, select "Delete selected image" will delete the image, click "Delete all Images", without clicking the list option to delete all the images in the list.
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TP808-i User Manual 9.2.2.4 Code Page Setting Select the code page from the list and click “Set”. Note: This code page is only valid in multiple languages.
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TP808-i User Manual 9.2.2.5 Download Fonts Select the font from the existing file and click "Download". Note: After downloading the font successfully, restart the printer to make it effective.
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TP808-i User Manual 9.2.2.6 Parameter Setting You can set Arabic Character Transform (for example: WPC1256).
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TP808-i User Manual 9.2.2.7 Advanced Setting Advanced Settings contain following items. Click the button and printer will execute the appropriate action. The change will take into effect after restarting the printer.
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TP808-i User Manual Function Setting Choose the item and click “Setting”.
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TP808-i User Manual ● Long Beeping After cutting: ① Disable: there is no sound after cutting ② Use printer buzzer (The beeping time, times and interval time can be set for what you want, such as 2 milliseconds, 3 milliseconds or 4 milliseconds, etc.): The following setting is set as an example: When cutting one piece of paper each time, the printer will emit the “Beep”...
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TP808-i User Manual Reduction Paper Setting Choose the item and click “Setting”. DIP Setting Click "Read" to get the printer parameters, click "Write" to send the modified parameters to the printer.
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TP808-i User Manual After the serial port parameter is set, click "Set". Note: When DIP setting is set in soft, the DIP switch in the bottom of printer is disable. After setting the DIP successfully, you need to restart the printer before using it.
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TP808-i User Manual ● Printer hardware setting 1)Print Density: Light, Medium, Standard, Dark (default "standard" level) The print density value varies according to the paper material and it can be adjusted to suit your needs. 2)DIP Mode: 203 DPI The printer supports both of these resolutions.
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TP808-i User Manual ● Modify the COM setting 1)After setting the parameters as required, click "Write" and restart the printer. 2) After restarting the printer, open the main menu screen of the tool and click "Modify Printer". 3)Select the port category "COM" and set the baud rate to the value "57600" as shown above,...
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TP808-i User Manual Paper Width Setting Choose the item and click “Setting”. ① 58mm(360dot) ② 58mm(384dot) ③ 58mm(416dot) ④ 80mm(512dot) ⑤ 80mm(576dot) Note: Select the paper width above according to the paper print width.
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TP808-i User Manual Ethernet Setting This mode is divided into “Auto Assignment IP” and “Static IP Mode”, select one of the modes to connect as needed. Note: IP addresses can be obtained from the Self-test page. ● Static IP Mode 1)Change the printer IP address so that the printer IP address (such as: 192.168.0.33) is the same...
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TP808-i User Manual Figure ■ Printer IP Address Figure ■ Host IP Address...
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TP808-i User Manual Figure ■ Host IP Address 2)Set the same network segment. Figure ■ Printer IP Address...
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TP808-i User Manual ● Auto Assignment IP This mode automatically assigns the IP address to the printer. When the settings are complete, click "Write", then restart the printer.
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TP808-i User Manual USB Port Setting Click "Virtual serial port" setting and restart the printer.
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TP808-i User Manual ● Check the Virtual Serial Port 1)Right-click the computer and select “Manage”. 2)Click "Device Manager" to view the virtual port. (such as: COM7).
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TP808-i User Manual 3)Return to the printer utility and click "Modify Printer".
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TP808-i User Manual 4)Change the port to "COM7".
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TP808-i User Manual Black Mark Setting When using black mark paper, the black mark can be set, and the printer will automatically locate the black mark position. 1)Print start position (>=-14mm) >=14mm: the start position of printing is at least 14mm from the bottom edge of the black mark paper.
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TP808-i User Manual Bluetooth Setting When the "simple pairing" is checked, the printer does not need to enter the Bluetooth password to connect, when the "simple pairing" is not checked, the printer needs to enter a Bluetooth password to connect.
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TP808-i User Manual Cut Paper Config 1)Cut paper after the cover is closed: the printer automatically cuts the paper after closing the cover. 2)Do not cut paper after the cover is closed: the printer does not automatically cut the paper after closing the cover.
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TP808-i User Manual 4G Switch Wi-Fi Setting In the following setup steps, take TP808-i as an example, all settings are valid only for printers with Wi-Fi function. 1) Click “Read” to get the current status of the printer.
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TP808-i User Manual ① In AP mode, the printer is used as a wireless access point where a computer or other mobile device can connect to this Wi-Fi. Module Version Program version of current module Wi-Fi Mode Supports AP and STA mode, and the default mode is AP mode...
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TP808-i User Manual To modify the WiFi name and IP address, enter the parameter you want, and click “Set”. Click “OK” to restart the printer.
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TP808-i User Manual 3) Modify from AP mode to STA mode ● Select STA under Wi-fi mode, and the interface switches to the following screenshot:...
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TP808-i User Manual ●Click “Scan”, choose a connectable “hot spot” from SSID options. Enter the password of Wi-Fi that you want to connect to. ●Click “Set”. After it is set successfully, the printer would restart automatically. SSID The SSID name that is chosen after scanning “hot spot”...
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TP808-i User Manual ● After the printer is restarted, short press the power button 3 times, so that the current Wi-Fi parameter information can be printed. ● After completing the setting, connect the computer to the Wi-Fi that the printer connects to, click “Modify Printer”, choose “TCP/IP”, and set the IP address the same as the printer’s IP...
TP808-i User Manual 10 Firmware Update Take the following steps to complete the firmware update: 1) Make sure the printer is turned off, and is connected with power. 2) Using a computer, copy a firmware upgrade package in .zip format to a USB mass storage with enough space (Make sure the partition format is FAT32.)
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