Generix PROMNICO User Manual
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Phone support available Mon-Sat 9am-5pm EST @ 1 (844) 382-8549
www.promnico.com
PROMNICO ®
Money Counter User Manual

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Summary of Contents for Generix PROMNICO

  • Page 1 Version Phone support available Mon-Sat 9am-5pm EST @ 1 (844) 382-8549 www.promnico.com PROMNICO ® Money Counter User Manual...
  • Page 2 M O N E Y C A S H B I L L C O U N T E R M A C H I N E By PROMNICO® -- a registered trademark of Generix, LLC ã Generix, LLC 1609 West McClain Avenue • Suite 507 Scottsburg, IN 47170 Phone 1.844.382.8549 •...
  • Page 3: Table Of Contents

    T able of Contents Product Overview ..............1 Box Contents ................3 Power On/Off ................3 Frequently Asked Questions ........... 4 Product Tips ................5 Product Part Diagram (Front) ..........6 Product Part Diagram (Back) ..........7 Product Part Diagram (Top) ............ 8 Technical Specifications ............
  • Page 4: Product Overview

    Phone support available Mon-Sat 9am-5pm EST @ 1 (844) 382-8549 Make counting and bundling money easier than ever with the Promnico Mixed Value Bill Counter. This reliable high-speed counting machine delivers rapid, error-free sorting and valuation results that save you time and effort when it comes to your cash flow.
  • Page 5 COUNTERFEIT AND FRAUD PROTECTION Featuring a combination of CIS, ultraviolet, magnetic and infrared technologies that offer the most thorough counterfeit detection and fraud protection on the market. AUTO CURRENCY IDENTIFICATION The machine automatically detects the currency of the bills, including detecting and counting mixed currencies in the same feed.
  • Page 6: Box Contents

    Box Contents • Promnico Money Counter • Power Cable • User Manual Power On/Off Make sure the unit is plugged into an active outlet securely on both sides. After doing so, to turn on the unit, press the power toggle switch near the...
  • Page 7: Frequently Asked Questions

    Frequently Asked Questions Q) Does the machine add (e.g. if I put 20 $20 bills, will the machine give a count of 20, or indicate a total of $400)? A) Yes, this machine scans and gives the total value of the bills, along with a count of the bills too, which is a feature many of our competitors do not offer.
  • Page 8: Product Tips

    Calibrating your machine is upon delivery is very important and ensures that you have the most hassle-free experience when reading bills. Please follow our helpful video online on how to do so by visiting: video.promnico.com Other important product tips: 1) Turn off the machine if you are not using it.
  • Page 9: Product Part Diagram (Front)

    Product Part Diagram (Front)
  • Page 10: Product Part Diagram (Back)

    Product Part Diagram (Back)
  • Page 11: Product Part Diagram (Top)

    Product Part Diagram (Top)
  • Page 12: Technical Specifications

    Technical Specifications Unit Dimensions: 28CM(W)*26CM(D)*27CM(H) / 11”(W)*10.2”(D)*10.6”(H) Unit Package: N.Weight: 6.5KGS G.Weight: 7.5KGS Counting Speed: 800/1000/1200/1500notes/min for CNT mode, 800/1000/1200 notes/min for SDC & MDC modes Size of Countable notes: Minimum 110x60 mm, Maximum 185x90 mm Thickness 0.08~0.12 mm Feed system: Roller Friction System Hopper Capacity: 400-500 notes...
  • Page 13: Control Panel Overview

    Control Panel Overview...
  • Page 14: Operation Modes

    Operation Modes MDC Mode (Most Popular): Counts mixed denomination bills. Press REPORT button to check the bill details when finished. CNT Mode: Only reads number of bills. In this mode, you can switch on ADD or BATCH or ADD+BATCH. SDC Mode: Counts first note read as benchmark, then stops when a different bill has been detected.
  • Page 15: Maintenance

    Maintenance Please turn off the machine and unplug the power cord when the machine is not in use. To clean the sensors (note-feeding sensor, note-receiving sensor, and counting sensors located in the back-middle cover), please use a dry soft nylon brush. A brand new, soft unused paintbrush from a local craft-store works best to clean the sensors.
  • Page 16: Resolving "Chain Error" Message

    Resolving “CHAIN ERROR” Message If your machine reads bills and outputs a “CHAIN ERROR” message, please follow the instructional video at the following link to calibrate your machine: video.promnico.com...
  • Page 17: Software Update Instructions

    Follow these instructions to make the update process go as smoothly as possible. 1. Please download the latest money counter software at download.promnico.com 2. Save the file to your computer (IMPORTANT! DO NOT RENAME THE FILE!) 3. Insert a removable flash drive into your computer 4.
  • Page 18 (You can do this on MacOS by opening disk utility, and using the 'Erase' button on the USB drive) 5. Transfer the file to the USB drive (should be named something like PROMNICO-29USD_EUR_GBP_MXN_CAD_xxxxxxxx_202817I.APPU) Again, do not rename the file! 6. Connect the USB drive to your money counter through the back USB port 7.
  • Page 19: Resolving "Check Stacker Sensor" Error

    Resolving “Check Stacker Sensor” Error To resolve this issue, please follow the ‘Software Update Instructions’ above. How to Enable/Disable Auto-Start Mode Your money counter may by default have auto-start mode enabled. Auto- start mode simply means that the counter will begin reading bills when it has detected new bills in the hopper.
  • Page 20: Changing Counterfeit Detection Level

    Changing Counterfeit Detection Level There are 4 modes of intensity regarding counterfeit detection. Each one is represented by a bar as shown below on the top right of the money counter display: 0 bars = No Detection 1 bar = Low Detection 2 bars = Moderate Detection (default) 3 bars = High Detection You can change the level of detection by pressing and holding the left and...
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