Fitbit Zip Charge 5 User Manual
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User Manual
Version 1.0

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Summary of Contents for Fitbit Zip Charge 5

  • Page 1 User Manual Version 1.0...
  • Page 2: Table Of Contents

    Table of Contents Get started What's in the box Charge your tracker Set up Charge 5 See your data in the Fitbit app Unlock Fitbit Premium Wear Charge 5 Placement for all-day wear vs. exercise Fasten the band Handedness Wear and care tips...
  • Page 3 Notifications from your phone Set up notifications See incoming notifications Manage notifications Turn off notifications Answer or reject phone calls Respond to messages (Android phones) Timekeeping Use the Alarms app Dismiss or snooze an alarm Use the Timers app Activity and Wellness See your stats Track a daily activity goal Choose a goal...
  • Page 4 Use credit and debit cards Set up Fitbit Pay Make purchases Change your default card Pay for transit Update, Restart, and Erase Update Charge 5 Restart Charge 5 Erase Charge 5 Troubleshooting Heart-rate signal missing GPS signal missing Other issues General Info and Specifications Sensors and Components...
  • Page 5 Australia and New Zealand Belarus Customs Union Indonesia Israel Japan Kingdom of Saudi Arabia Mexico Morocco Nigeria Oman Philippines Serbia Singapore South Korea Taiwan United Arab Emirates United Kingdom Vietnam About the Battery IP Rating Safety Statement Regulatory Markings...
  • Page 6: Get Started

    Charge 5 is not intended to provide medical or scientific data. What's in the box Your Charge 5 box includes: Tracker with small band Charging cable Additional large band (color and material varies) The detachable bands on Charge 5 come in a variety of colors and materials, sold separately.
  • Page 7: Charge Your Tracker

    Charge your tracker A fully-charged Charge 5 has a battery life of up to 7 days. Battery life and charge cycles vary with use and other factors; actual results will vary. To charge Charge 5:  1. Plug the charging cable into the USB port on your computer, a UL-certified USB wall charger, or another low-energy charging device.
  • Page 8: Set Up Charge 5

    Set up Charge 5 Set up Charge 5 with the Fitbit app. The Fitbit app is compatible with most popular phones. See fitbit.com/devices to check if your phone is compatible. To get started:  1. Download the Fitbit app:   Apple App Store for iPhones  ...
  • Page 9: Unlock Fitbit Premium

    A Premium subscription includes programs tailored to your health and fitness goals, personalized insights, hundreds of workouts from fitness brands, guided meditations, and more. Charge 5 includes a 6-month Fitbit Premium membership for eligible customers in certain countries. For more information, see the related help article.
  • Page 10: Wear Charge 5

    Wear Charge 5 Wear Charge 5 around your wrist. If you need to attach a different size band, or if you purchased another band, see the instructions in "Change the band" on page 13. Placement for all-day wear vs. exercise When you're not exercising, wear Charge 5 a finger's width above your wrist bone.
  • Page 11: Fasten The Band

    The band should be snug but not constricting (a tight band restricts blood flow, potentially affecting the heart-rate signal). Fasten the band  1. Place Charge 5 around your wrist.  2. Slide the bottom band through the first loop in the top band.
  • Page 12: Handedness

    Your dominant hand is the one you use for writing and eating. To start, the Wrist setting is set to non-dominant. If you wear Charge 5 on your dominant hand, change the Wrist setting in the Fitbit app:...
  • Page 13: Wear And Care Tips

    Take your tracker off from time to time. Change the band Charge 5 comes with a small band attached and an additional large, bottom band in the box. Both the top and bottom bands can be swapped with accessory bands, sold separately on fitbit.com. For band measurements, see "Band size"...
  • Page 14: Attach A Band

     3. Gently pull the band away from the tracker to release it.  4. Repeat on the other side. Attach a band To attach a band, press it into the end of the tracker until you hear a click and it snaps into place.
  • Page 15: Basics

    Navigate Charge 5 Charge 5 has a color AMOLED touchscreen display. Navigate Charge 5 by tapping the screen and swiping side to side and up and down. To preserve battery, the tracker’s screen turns off when not in use. Basic navigation The home screen is the clock.
  • Page 16: Quick Settings

    Quick settings For a faster way to access certain settings, swipe down from the clock screen. Tap a setting to adjust it. When you turn off a setting, the icon appears dim with a line through it.
  • Page 17   The screen's brightness is set to dim.   The screen stays dark when you turn your wrist. To wake Charge 5, firmly tap the screen twice.   The sleep mode icon illuminates in quick settings. Sleep mode turns off automatically when you set a sleep schedule.
  • Page 18: Adjust Settings

    example showering or swimming, to prevent your screen from activating. When water lock is on, your screen locks, and the water lock icon appears at the bottom. Notifications and alarms still appear on your tracker, but you must unlock your screen to interact with them.
  • Page 19: Quiet Modes

    Quiet modes Exercise Turn off notifications while using the Exercise app focus Do not Turn off all notifications. disturb Sleep Adjust sleep mode settings, including setting a schedule for the mode mode to automatically turn on and off. To set a schedule:  1.
  • Page 20: Other Settings

    Other settings Heart rate Turn heart-rate tracking on or off. Heart zone Turn the heart-zone notifications that you receive during everyday notifications activity on or off. For more information, see the related help article. Vibrations Adjust your tracker's vibration strength. Choose the GPS mode.
  • Page 21: Set Up Device Lock

    You can't use quick replies   You won't receive notifications from your phone Charge Charge 5 to use or adjust these features. Set up device lock To help keep your tracker secure, turn on device lock in the Fitbit app, which prompts you to enter a personal 4-digit PIN code to unlock your tracker.
  • Page 22: Turn Off The Screen

    Off-hours. Note that turning on this feature impacts your tracker's battery life. When always- on display is turned on, Charge 5 requires more frequent charging. Clock faces without an always-on display mode use a default always-on display clock face.
  • Page 23: Apps And Clock Faces

    Apps and Clock Faces Learn how to change your clock face and access apps on Charge 5. Change the clock face The Fitbit Clock Gallery offers a variety of clock faces to personalize your tracker.  1. From the Today tab...
  • Page 25: Notifications From Your Phone

    Notifications from your phone Charge 5 can show call, text, calendar, and app notifications from your phone to keep you informed. Keep your tracker within 30 feet of your phone to receive notifications. Set up notifications Check that Bluetooth on your phone is on and that your phone can receive notifications (often under Settings  Notifications).
  • Page 26: Manage Notifications

    Your tracker shows the first 250 characters of the notification. Check your phone for the full message. Manage notifications Charge 5 stores up to 10 notifications, after which the oldest are replaced as you receive new ones. Manage notifications in the Notifications app  ...
  • Page 27: Answer Or Reject Phone Calls

    Answer or reject phone calls If paired to an iPhone or Android phone, Charge 5 lets you accept or reject incoming phone calls. To accept a call, tap the green phone icon on your tracker's screen. Note that you can't speak into the tracker—accepting a phone call answers the call on your nearby...
  • Page 28: Respond To Messages (Android Phones)

    Respond to messages (Android phones) Respond directly to text messages and notifications from certain apps on your tracker with preset quick replies. Keep your phone nearby with the Fitbit app running in the background to respond to messages from your tracker. To respond to a message:  1.
  • Page 29: Timekeeping

    . To snooze the alarm for 9 minutes, swipe down from the top of the screen. Snooze the alarm as many times as you want. Charge 5 automatically goes into snooze mode if you ignore the alarm for more than 1 minute.
  • Page 30: Use The Timers App

    Use the Timers app Time events with the stopwatch or set a countdown timer with the Timer app on your tracker. You can run the stopwatch and countdown timer at the same time. If always-on display is on, the screen continues to display the stopwatch or countdown timer until it ends or you exit the app.
  • Page 31: Activity And Wellness

    Find your complete history and other information detected by your tracker in the Fitbit app. Track a daily activity goal Charge 5 tracks your progress toward a daily activity goal of your choice. When you reach your goal, your tracker vibrates and shows a celebration.
  • Page 32: Choose A Goal

    Track your hourly activity Charge 5 helps you stay active throughout the day by keeping track of when you're stationary and reminding you to move. Reminders nudge you to walk at least 250 steps each hour. You feel a vibration and see a reminder on your screen at 10 minutes before the hour if you haven't walked 250 steps.
  • Page 33: Set A Sleep Goal

    Charge 5 also tracks your estimated oxygen variation throughout the night to help you uncover potential breathing disturbances and SpO2 levels, which estimate the amount of oxygen in your blood. To see your sleep stats, sync your tracker when you wake up and check the Fitbit app, or swipe up from the clock face on your tracker.
  • Page 34: Check Your Stress Management Score

     1. On Charge 5, swipe left or right to the EDA Scan app and tap to open it.  2. To begin a scan the same length as your previous scan, tap the play icon. To change the length of time for the scan, swipe up and tap Edit length your desired number of minutes.
  • Page 35: Advanced Health Metrics

    Advanced health metrics Know your body better with health metrics in the Fitbit app. This feature helps you view key metrics tracked by your Fitbit device over time so that you can see trends and assess what’s changed. Metrics include:  ...
  • Page 36: Exercise And Heart Health

    Dynamic GPS on Charge 5 allows the tracker to set the GPS type at the start of the exercise. Charge 5 attempts to connect to the GPS sensors on your phone to preserve battery life. If your phone isn’t nearby or moving, Charge 5 uses built-in...
  • Page 37: Phone Gps Requirements

     a. Open the Exercise app and swipe up to find an exercise.  b. Tap the exercise, then swipe up and make sure GPS is turned on.  5. Make sure the GPS mode on Charge 5 is set to Dynamic or Phone GPS (open the Settings app GPS ...
  • Page 38: Customize Your Exercise Settings

    Using built-in GPS impacts your tracker's battery life. If you use GPS tracking regularly, Charge 5 has a battery life of about 4 days. Customize your exercise settings Customize settings for each exercise type on your device or in the Fitbit app.
  • Page 39 To customize certain exercise settings and change or reorder Exercise app shortcuts in the Fitbit app:   1. From the Today tab in the Fitbit app, tap your profile picture Charge 5 tile.  2. Tap Exercise Shortcuts.   To add a new exercise shortcut, tap the + icon and select an exercise.
  • Page 40: Check Your Workout Summary

    Check your workout summary After you complete a workout, Charge 5 shows a summary of your stats. Check the Exercise tile in the Fitbit app to see additional stats and a workout intensity map if you used GPS.
  • Page 41 Icon Zone Calculation Description Below Below Below the fat burn zone, your Zone 40% of heart beats at a slower pace. your heart rate reserve Fat Burn Between In the fat burn zone, you’re likely in Zone 40% and a moderate activity such as a brisk 59% of walk.
  • Page 42: Custom Heart-Rate Zones

    1 minute in the fat burn zone = 1 Active Zone Minute 1 minute in the cardio or peak zones = 2 Active Zone Minutes There are 2 ways Charge 5 notifies you about Active Zone Minutes:   A few moments after you enter a different heart-rate zone during your exercise using the Exercise app , so that you know how hard you’re...
  • Page 43: Receive Heart-Rate Notifications

    Receive heart-rate notifications Stay informed when Charge 5 detects that your heart rate is outside of your high or low thresholds when you appear to be inactive for at least 10 minutes. To turn this feature off or adjust the thresholds:  1.
  • Page 44: View Your Cardio Fitness Score

    View your cardio fitness score View your overall cardiovascular fitness in the Fitbit app. See your cardio fitness score and cardio fitness level, which shows how you compare to your peers. In the Fitbit app, tap the Heart-rate tile and swipe left on your heart-rate graph to see your detailed cardio fitness stats.
  • Page 45: Fitbit Pay

    Fitbit Pay Charge 5 includes a built-in NFC chip, which lets you use your credit and debit cards on your tracker. Use credit and debit cards Set up Fitbit Pay in the Wallet section of the Fitbit app, and use your tracker to make purchases in stores that accept contactless payments.
  • Page 46: Make Purchases

    Make purchases Note: To make contactless payments with Charge 5 in Australia, follow the instructions below for all card types. If prompted to enter a PIN code, enter your 4- digit tracker PIN code (not the PIN code for your card). For more information about...
  • Page 47: Change Your Default Card

    If the payment terminal doesn't recognize Fitbit Pay, make sure the tracker face is near the reader and that the cashier knows you're using a contactless payment. For added security, you must wear Charge 5 on your wrist to use Fitbit Pay. For more information, see the related help article.
  • Page 48: Update, Restart, And Erase

    Update, Restart, and Erase Some troubleshooting steps may require you to restart your tracker, while erasing it is useful if you want to give Charge 5 to another person. Update your tracker to receive the latest firmware. Update Charge 5 Update your tracker to get the latest feature enhancements and product updates.
  • Page 49: Erase Charge 5

    Restarting your tracker doesn't delete any data. Erase Charge 5 If you want to give Charge 5 to another person or wish to return it, first clear your personal data:  1. Swipe down from the clock screen to find the Settings app  2.
  • Page 50: Troubleshooting

    Charge 5 should be in contact with your skin. After holding your arm still and straight for a short time, you should see your heart rate again.
  • Page 51: Other Issues

    For best results, wait for Charge 5 to find the signal before you start your workout. For more information, see the related help article. Other issues If you experience any of the following issues, restart your tracker:   Won't sync  ...
  • Page 52: General Info And Specifications

    The housing on Charge 5 is made of anodized aluminum and surgical-grade stainless steel. The band that comes with Charge 5 is made of a flexible, durable silicone similar to that used in many sports watches. While all stainless steel and...
  • Page 53: Battery

    Battery Charge 5 contains a rechargeable lithium-polymer battery. Memory Charge 5 stores your data, including daily stats, sleep information, and exercise history, for 7 days. See your historical data in the Fitbit app. Display Charge 5 has a color AMOLED display.
  • Page 54: Environmental Conditions

    Environmental conditions Operating temperature 14° to 113° F (-10° to 45° C) Non-operating temperature -4° to 14° F (-20° to -10° C) 113° to 140°F (45° to 60° C) Water resistance Water resistant up to 50 meters Maximum operating altitude 28,000 feet (8,534 m) Learn more To learn more about your tracker, how to track your progress in the Fitbit app, and...
  • Page 55: Regulatory And Safety Notices

    Regulatory and Safety Notices Notice to the User: Regulatory content for certain regions can also be viewed on your device. To view the content: Settings  Device Info  Regulatory Info USA: Federal Communications Commission (FCC) statement Model FB421 FCC ID: XRAFB421 Notice to the User: The FCC ID can also be viewed on your device. To view the content: Settings  Device Info...
  • Page 56: Canada: Industry Canada (Ic) Statement

     1. This device may not cause harmful interference and  2. This device must accept any interference, including interference that may cause undesired operation of the device. FCC Warning Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 57: European Union (Eu)

    Avis à l'utilisateur: L'ID de l'IC peut également être consulté sur votre appareil. Pour voir le contenu: Paramètres Informations sur l'appareil Informations réglementaires This device meets the IC requirements for RF exposure in public or uncontrolled environments. Cet appareil est conforme aux conditions de la IC en matière de RF dans des environnements publics ou incontrôlée IC Notice to Users English/French in accordance with current issue of RSS GEN: This device complies with Industry Canada license exempt RSS standard(s).
  • Page 58 Hereby, Fitbit LLC declares that the radio equipment type Model FB421 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.fitbit.com/safety Vereinfachte EU-Konformitätserklärung Fitbit LLC erklärt hiermit, dass die Funkgerättypen Modell FB421 die Richtlinie 2014/53/EU erfüllen.
  • Page 59: Argentina

    Argentina C-26160 Australia and New Zealand Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings  Device Info  Regulatory Info Belarus Notice to the User: Regulatory content for this region can also be viewed on your device.
  • Page 60: Customs Union

    Customs Union Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings  Device Info  Regulatory Info Indonesia 73244/SDPPI/2021 3788 76114/SDPPI/2021 3788 Israel Japan Notice to the User: Regulatory content for this region can also be viewed on your device.
  • Page 61: Kingdom Of Saudi Arabia

    Kingdom of Saudi Arabia Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings  Device Info  Regulatory Info Mexico Notice to the User: Regulatory content for this region can also be viewed on your device.
  • Page 62: Nigeria

    AGREE PAR L’ANRT MAROC Numéro d’agrément: MR00029210ANRT2021 Date d’agrément: 23/06/2021 Nigeria Connection and use of this communications equipment is permitted by the Nigerian Communications Commission. Oman TRA/TA-R/11836/21 D090258 Philippines Type Accepted No: ESD-RCE-2126831 Serbia...
  • Page 63: Singapore

    Singapore Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings  Device Info  Regulatory Info South Korea Notice to the User: Regulatory content for this region can also be viewed on your device.
  • Page 64 Warning Statement for Low Power Radios:   Without permission granted by the NCC, no company, enterprise, or user is allowed to change the frequency of an approved low power radio-frequency device, enhance its transmitting power or alter original characteristics or performance.
  • Page 65 Vision Warning 使用 過度 恐傷 害視 力 警語 使用 過度 恐傷 害視 力   注意 事項 使用 30分 鐘請 休息 10分鐘 。 未 滿2歲幼兒不 看螢 幕, 2歲以 上每 天看 螢幕不 要超 過1   小時 Translation: Excessive use may damage vision Warning:  ...
  • Page 66: United Arab Emirates

    Taiwan RoHS United Arab Emirates TRA – United Arab Emirates Dealer ID: DA35294/14 TA RTTE: ER98025/21 Model: FB421 Type: Wireless Activity Tracker...
  • Page 67: United Kingdom

    United Kingdom Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content:  Settings  Device Info  Regulatory Info Simplified UK Declaration of Conformity Hereby, Fitbit LLC declares that the radio equipment type Model FB421 is in compliance with Radio Equipment Regulations 2017.
  • Page 68: Ip Rating

    CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.   The battery must be recycled or disposed of properly   Use the battery only in the specified equipment   Do not leave the battery in an extremely high temperature environment that may result in an explosion or the leakage of flammable liquid or gas  ...
  • Page 69 Band Pocket View...
  • Page 70   ©2021 Fitbit LLC. All rights reserved. Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit in the US and other countries. A more complete list of Fitbit trademarks can be found at the Fitbit Trademark List. Third-party trademarks mentioned are the property of their respective...

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