Restore system files and settings to an earlier point
1. Go to Control Panel and view by large icons or small icons.
2. Click Recovery ➙ Open System Restore. Then, follow the on-screen instructions.
Restore your files from a backup
Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your
data earlier with the tool.
1. Go to Control Panel and view by large icons or small icons.
2. Click File History ➙ Restore personal files. Then, follow the on-screen instructions.
Reset from Windows
Note: The items in the graphical user interface (GUI) might change without notice.
1. Ensure that an external display is connected to the computer.
2. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery.
3. In the Reset this PC section, click Get started.
4. Select Remove everything ➙ Just remove my files ➙ Reset. Then, your computer will reset to its
factory state within a few hours.
Notes:
• Reset option Keep my files is not supported.
• Please do not turn off or restart your computer during the reset.
• It is normal that ThinkSmart Controller will go blank for a while during the reset process.
Reset from BIOS
Note: The items in the graphical user interface (GUI) might change without notice.
1. Ensure that an external display is connected to the computer.
2. Ensure that a keyboard is connected to the computer.
3. Restart your computer. At the beginning of the boot process, keep pressing F11 on the keyboard until
Windows recovery environment opens.
4. Select Troubleshoot ➙ Reset this PC ➙ Remove everything ➙ Just remove my files ➙ Reset. Then,
your computer will reset to its factory state within a few hours.
Notes:
• Reset option Keep my files is not supported.
• Please do not turn off or restart your computer during the reset.
• It is normal that ThinkSmart Controller will go blank for a while during the reset process.
Use advanced options
1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery.
2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.
3. Select a preferred option, and then follow the on-screen instructions.
Windows automatic recovery
Note: Ensure that your computer is connected to ac power during the recovery process.
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Chapter 9
Troubleshooting, diagnostics, and recovery
61