SKU overview Target rooms Inbox items* ThinkSmart Core + Any room that already has audio Controller and video device From small room 16 x 16 inches (4– ThinkSmart Core 6 people) to large room 15 x 32 inch Full Room Kit 1 (12–16 people) ThinkSmart Core Extra large room (above 16 people)
ThinkSmart Core connector overview Connect ThinkSmart Controller or other USB-C compatible device for data ® USB-C (3.2 Gen 1) connector transfer. Connect a USB-compatible device, such as a USB keyboard or USB USB 3.2 Gen 1 connector mouse. ™ Connect to an external HDMI display.
Smart features ThinkSmart Cam — AI features • People count and auto zoom/frame: Auto detect and count the people in the field of view. Then auto frame and zoom in the people to a suitable size. This function makes it easier to monitor the dynamics of the conference.
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ThinkSmart Controller Motion detection: Auto wake up the screen when a person approaches toward it. The detection angle is 90° and the detection distance is up to 3 meters. Chapter 1 Solution overview...
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ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
• At least one external display with cable for HDMI-out connection • Keyboard and mouse • RJ45 Ethernet cable • HDMI cable for HDMI-in connection You can purchase accessories from Lenovo https://www.lenovo.com/accessories Software Get started by a Microsoft Teams Rooms license.
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ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
ThinkSmart Cam 1. Do one of the following to mount the camera and connect the camera cable: • Mount on ThinkSmart Bar XL. ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
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• Mount on TV Chapter 3 Hardware deployment...
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• Mount on wall Attention: Keep the camera within 2 meters (6.6 feet) from the floor. ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
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• Mount below TV Chapter 3 Hardware deployment...
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• Mount above TV 2. Adjust the camera angle. ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
ThinkSmart Bar XL 1. Do one of the following to mount the soundbar: • Mount on wall Attention: Keep the soundbar within 2 meters (6.6 feet) from the floor. • Mount above TV or below TV 2. Connect the soundbar to a power supply. Connect the satellite microphones and the soundbar cable to the soundbar.
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Notes: • The satellite microphones support daisy chain connection. Ensure that you connect with the correct connectors. • Keep the soundbar over 8.5 meters (27.9 feet) away from the opposite wall. Keep the satellite microphones 2 ~ 6 meters (6.6 ~ 19.6 feet) apart from each other. •...
1. Place Controller on a table in either 30° or 60 ° position. Note: Its screen will rotate automatically. 2. Lock Controller to a table or other fixture through a cable lock compliant with Kensington / Lenovo NanoSaver lock standard (using Cleat locking technology). The security-lock slot is located in the Controller stand.
ThinkSmart Core 1. Open the Core door. 2. Connect a keyboard, a mouse, Controller, external displays, an Ethernet cable, the power adapter and power cord, and your computer to Core. Note: Ensure that you connect your computer to the HDMI-in connector ( ) and connect the external displays to the HDMI-out connectors ( 3.
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5. After MTR Setup window is displayed, remove the keyboard and mouse and connect the camera cable and soundbar cable to Core. Note: Sometimes, the on-screen keyboard is not popped out after you touch the input box on ThinkSmart Controller. In such case, you can keep the external keyboard connected to ThinkSmart Core for operation.
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Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase locks from Lenovo. ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
Claim device to ThinkSmart Manager ThinkSmart Manager is a cloud management console designed for Lenovo smart devices, including ThinkSmart Core. IT administrators can claim ThinkSmart Core to ThinkSmart Manager so as to add, configure, and manage ThinkSmart Core and attached peripherals from cloud.
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2. Set a new Windows administrator password and select Change password to complete the process. For information about claiming device after Windows OOBE, see ThinkSmart Manager User Guide at https:// smartsupport.lenovo.com/us/en/downloads/DS542392 to complete the claiming process. ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
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ID, select Sign up and follow the on-screen instructions to create a Lenovo ID. Ensure that you validate the e-mail that comes from Lenovo when you first create a Lenovo ID. Once you have validated using the link in the e-mail, you can try to log in to ThinkSmart Manager with your Lenovo ID.
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• Claim by the PIN code from the ThinkSmart Manager Web site The following sections show the claiming way from the ThinkSmart Manager application. For information about the other claiming way, see ThinkSmart Manager User Guide at https://smartsupport.lenovo.com/us/en/ downloads/DS542392 Claiming from the ThinkSmart Manager application Prerequisite •...
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1. Use your mobile device to scan the QR code. Follow on-screen instructions to install the ThinkSmart Manager application and log in with your Lenovo ID. 2. Complete the following operations on your mobile device. Chapter 4 Software deployment...
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3. Add ThinkSmart Core by one of the following: • Scan QR barcode (recommended): This QR code contains all the information required to add ThinkSmart Core to ThinkSmart Manager. Once scanned, the application will add ThinkSmart Core automatically. • Add manually: Once selected, the application will guide you to select Machine Type and enter Serial Number and the PIN code to add ThinkSmart Core manually.
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4. Select if you want to apply the default organization configurations to ThinkSmart Core from cloud. • Select it if you have configured ThinkSmart Core locally and don’t want to apply the default organization configurations. • Do not select it if you want to apply the default organization configurations. Chapter 4 Software deployment...
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5. The claiming is successful. ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
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MTR Settings page or enter the administrator account. 1. Go to https://console.thinksmart.lenovo.com/ and log in with your Lenovo ID. 2. Select Devices on the left navigation panel. The Device List page is displayed. 3. Select the device you want to manage. The device information window is displayed.
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ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
MTR Setup After the claiming is completed, wait several minutes until the MTR Setup window is displayed. 1. Select the box and select Next. 2. Enter an MTR account and password and select the desired meeting mode. Select Next. Chapter 4 Software deployment...
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3. Select Next and Finish to complete the settings. ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
MTR Settings After the MTR Setup settings are completed, wait several minutes until the MTR home screen is displayed. To access MTR Settings: 1. Select More ➙ Settings. 2. Enter the Windows administrator password as prompted. The MTR Settings page will be displayed. Then, you can configure the MTR settings and select Save and exit to save the settings.
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• From the Peripherals tab, set ThinkSmart Bar as the microphone and speaker for conferencing. Note: The content camera setting is for a certified content camera only. ThinkSmart Cam is not a content camera, so please keep the original setting. ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
Switch between MTR account and administrator account To switch from the MTR account to the administrator account, 1. Go to the MTR Settings page. 2. Select Windows Settings. 3. Select Administrator and enter the administrator password. To switch from the administrator account to the MTR account, 1.
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ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
Join a scheduled meeting 1. Send a meeting invitation to attendees and the conference room email address (MTR account). Once the meeting is accepted, it will appear on the room calender shortly. 2. Select Join to join the meeting. ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
Create a new meeting 1. Select New meeting. 2. Type a name to search and select the people you want to invite. Select Invite to create a new meeting. Invite ThinkSmart Core during a meeting 1. Search and select the conference room name from the MTR application on your computer. 2.
Share content Share your screen with in-room attendees Connect your computer to the HDMI-in connector on ThinkSmart Core. Your screen will be shared automatically. Share your screen with in-room attendees and remote attendees 1. Connect your computer to the HDMI-in connector on ThinkSmart Core. Your screen will be shared with in-room attendees automatically.
You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.
• Read Only: You cannot copy data from the computer to the USB storage devices. However, you can access or modify data on the USB storage devices. • No Access: You cannot access the USB storage devices from the computer. To configure the Smart USB Protection function: 1.
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ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. Change the display mode of UEFI BIOS (for selected models) You can use UEFI BIOS in the graphic mode or the text mode according to your needs. The keys on the keyboard used to perform various tasks are displayed at the bottom of the screen.
• If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert the disc into the optical drive. • If the storage device is an external device other than a disc, connect the storage device to the computer.
Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS. You can update the BIOS from your operating system or a flash update disc (supported only on selected models). Download and install the latest UEFI BIOS update package from the Lenovo Support Web site: 1. Go to https://smartsupport.lenovo.com/ 2.
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3. Move the jumper from the standard position to the maintenance position. 4. Reconnect the power cords for the computer and the monitor to electrical outlets. 5. Turn on the computer and the monitor. When the computer beeps, wait for approximately 10 seconds. 6.
UC platforms? Yes. ThinkSmart Manager software is pre-installed from Lenovo factory. Is there Lenovo specific software ThinkSmart Manager is Lenovo’s solution for management at scale for ThinkSmart installed on ThinkSmart Core? devices. Where can I find the user guide, readme, and software download https://smartsupport.lenovo.com/us/en/downloads/DS542392...
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Question Answer For the basic default ports requirements, see “Network” on page 7. There may be other requirements based on your environment. Please see What are the TCP/IP ports that • https://docs.microsoft.com/en-us/MicrosoftTeams/rooms/rooms-prep must be opened in the • https://docs.microsoft.com/en-us/microsoft-365/enterprise/urls-and-ip-address- infrastructure? ranges?redirectSourcePath=%252fen-us%252farticle%252fOffice-365-URLs-and- IP-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2=o365- worldwide#BKMK_Identity...
2. See Chapter 9 “Troubleshooting, diagnostics, and recovery” on page 55 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 3. If the problem persists, contact Lenovo. See Chapter 10 “Help and support” on page 65. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.
ThinkSmart main screen and has no screen-rotation Controller configuration application. To restore them, download and function after ThinkSmart Core is reset. install the application from https://smartsupport.lenovo.com/ ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
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Problem Solution • Ensure that ThinkSmart Controller is connected to ThinkSmart Core correctly and securely. • Tap the ThinkSmart Controller screen to wake up the ThinkSmart ThinkSmart Controller screen goes blank Core. while ThinkSmart Core is on. • The brightness and contrast is set correctly. •...
Audio problems Problem Solution • Ensure that it is correctly connected to power through the accompanying power adapter and power cord. • Ensure that it is turned on. ThinkSmart Bar is lost during the MTR • Disconnect it from ThinkSmart Core and reconnect it to meeting.
Problem Solution It is not recommended that you connect to a Wi-Fi network. If you connect to the Wi-Fi network that needs account authentication, the connection will be lost when you log in the conference room system. The Wi-Fi feature does not work. Connect your ThinkSmart Core to a local network through the Ethernet connector on your ThinkSmart Core with an Ethernet cable.
1. Turn on or restart the computer. 2. Before Windows starts, repeatedly press and release the F10 key until the Lenovo diagnostic opens. Note: If a BIOS password has been set, the UEFI BIOS will not open until you enter the correct password.
Restore system files and settings to an earlier point 1. Go to Control Panel and view by large icons or small icons. 2. Click Recovery ➙ Open System Restore. Then, follow the on-screen instructions. Restore your files from a backup Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your data earlier with the tool.
Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://smartsupport.lenovo.com/supportphonelist Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive.
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Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended that you get device drivers from Lenovo. 1. Open the Start menu. 2. Click Settings ➙ Update & Security ➙ Windows Update. 3. Follow the on-screen instructions.
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ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
Lenovo database. The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
ThinkSmart services: Deploy and Maintain. Customer Action You must register this service with Lenovo so a service technician can contact you to schedule initial deployment service: https://support.lenovo.com/us/en/professionalserviceregistration To register, please provide the contact information for the person we should engage with, along with purchase information (place and date of purchase along with sales order or invoice number).
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Included Services • Deploy: A ThinkSmart service to help setup, configure and integrate collaboration solution devices into your environment. All deployments include full documentation reports after complete. • Maintain: A one-year (renewable) maintenance contract where technicians will assist with updates and device changes and provide easy to follow Do’s and Don’ts.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
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The LLW also is preinstalled on ThinkSmart Core. To access the LLW, go to the following directory: C:\Windows\System32\oobe\info\default Chapter 10 Help and support...
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M.2 solid-state drive • Ethernet LAN Network features • Wireless LAN Operating system Windows 10 IoT Enterprise SAC 64 bit Preloaded Lenovo apps ThinkSmart Manager Preloaded 3rd party apps Microsoft Teams Rooms Operating environment Maximum altitude (without pressurization) • Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft) •...
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Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
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Do not use them with any other products. For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
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The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. Power cords provided by Lenovo for a specific country or region are usually available only in that country or region.
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Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
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If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
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computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.
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DANGER Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. To connect: To disconnect: 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2.
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2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the packaging, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
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Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
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• Place the computers or monitors on sturdy furniture with a low base or furniture that has been anchored. Push the computers or monitors as far from the edge of the furniture as possible. • Keep remote controls, toys, and other items that might attract children away from the computers or monitors •...
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The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
The full text of the system UK declaration of conformity is available at: https://www.lenovo.com/us/en/compliance/uk-doc Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
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typical residential environments to provide reasonable protection against interference with certified communication devices. Brazil Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados. This equipment is not protected against harmful interference and may not cause interference with duly authorized systems.
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• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
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Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/recycling...
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If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
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Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
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European Union (EU) / United Kingdom (UK) RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of EU Directive 2011/65/EU (as amended by Directive 2015/863/EU) and UK SI 2012 No. 3032 on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast"...
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Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules. Mainland China RoHS ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)
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Battery recycling information for Taiwan Other compliance information This section provides other compliance information of countries and regions about Lenovo products. Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c.
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Назначение подключения (Wi-Fi, Bluetooth и пр.). Леново ПЦ ХК Лимитед, 23/Ф Линколн Хаус, Тайку Плэйс 979 Кингз Роуд, Куарри Бэй, Гонконг (Lenovo PC HK Limited, 23/F Lincoln House, Изготовитель Taikoo Place 979 King's Road, Quarry Bay, Hong Kong) Страна производства...
Appendix D. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. You can get the most up-to-date accessibility information from https://www.lenovo.com/accessibility If you need additional support with the accessibility features, go to https://pcsupport.lenovo.com/...
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Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.