Do you have a question about the SNACK EUROPA and is the answer not in the manual?
Questions and answers
Aziz
April 8, 2025
How are you? I have a problem with my Europa Snacks machine. The lights are off and the machine won't cool down, but it has electricity. Have you encountered this problem before? Thank you. May God bless you.
1 comments:
Mr. Anderson
April 9, 2025
If the Damian Europa Snacks machine has electricity but the lights are off and it won't cool down, possible issues include:
1. The main switch might be in the “OFF” position. 2. The fuses may be blown and need checking. 3. Dust or foreign materials may be blocking the air passage of the refrigeration unit. 4. The condenser cooling fins might be dirty and need cleaning. 5. The set temperature may be incorrect. 6. The internal air circulation fan may not be working. 7. The refrigeration unit compressor or cooling fan might not be functioning.
Check each component and clean or replace as needed.
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INSTALLATION AND SERVICE PROGRAMMING This manual is for skilled service personnel only ‘99 N°30 - 21053 CASTELLANZA (VA) - ITALY DAMIAN S. . - V AGAZZI DEL Rev. M - 01 Vers. Software 0.5b or follow.
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DENTIFICATION USE AND TECHNICAL DATA EUR7 This manual refers to series SNACK EUROPA automatic spiral vending machines, with number of drawers, number and type of vending spirals varying from model to model. IGURE IGURE MARKING PLATE / SERIAL NUMBER...
Serie "EUR7" These models are manufactured in variations “-A” without refrigeration unit, “-R” with Standard refrigeration unit, “-S” with Super refrigeration unit and “-L” with Super L refrigeration unit with the characteristics shown in the following table: Characteristics Variation EUR7B/x/xx-A EUR7B/x/xx-R EUR7P/x/xx-S EUR7L/x/xx-L Power supply...
Serie "EUR7" ARNINGS AUTIONS The appliance should be be started up by skilled service personnel ONLY. All operations described in this manual, especially all maintenance operations concerning the electrical part, should be carried out by skilled technical service personnel ONLY. The vending machine is equipped with a safety switch that allows powering up all electrical parts only when the door is closed.
Serie "EUR7" NSTALLATION Install the vending machine in covered and protected places where it is not exposed to inclement weather and cannot be rained on or sprinkled with jets of water. MIN 8 CM MIN 40 IGURE ± 2° Place the vending machine in the point where it is to be installed, making sure that the minimum distances shown in Figure 3 are guaranteed.
If it should become necessary to replace the vending machine‟s power cord, the H05VV-F replacement cord, which is in conformity with standard CENELEC EN 60 335-1, is available from Damian; the replacement should ONLY be carried out by skilled service personnel.
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Serie "EUR7" NSTALLATION OF PAYMENT SYSTEMS The payment system installation and removal operations must be carried out with the power supply switched off, moving the main switch to the “OFF” position. - MDB PAYMENT SYSTEMS Connect the payment system to the CPU card (2) being careful to connect the cable on the proper MDB connector on the CPU card (See Figure 5).
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Serie "EUR7" VERTEMPERATURE CONTROL EUR7P/ ONLY MODELS In order to guarantee the preservation of the products for sale, the vending machine controls that the internal temperature does not exceed a given threshold, called safety temperature, for a period longer than the overtemperature time; The overtemperature control function is managed through 3 parameters: (A) Safety temperature (B) Overtemperature time (Set).
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Serie "EUR7" NSWERS TO PROBLEMS THAT MIGHT ARISE RROR MESSAGES THAT APPEAR ON THE DISPLAY The following table shows the OFF messages that appear on the display when the vending machine is out of order. See Figure 5 for the numerical references in parentheses. - Press key “1”...
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Serie "EUR7" Message Message text Problem description / solution code OFF L10… FTCA vending sensor error – These error messages may appear when the vending machine is turned on or right before a sale. (Chk cable, Chang) – FTCA bars not connected OFF L10a FTCA sensors OFF - Check the condition of the wiring and of the connections of the FTCA bars (3)
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Serie "EUR7" Message Message text Problem description / solution code OFF L20… CL1 CPU (2) circuit board errors. These error messages concern failures of the ‟s vending machine circuit board. OFF L20a CL1 CPU Error (Restart - Change) - CPU card error - Turn the vending machine off and then on again;...
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Serie "EUR7" “W ” PON TURNING ON ARNING OUT OF ORDERS DETECTED IS DISPLAYED During normal vending machine operation, some malfunctions of some motors may occur. These malfunctions generate errors that can be automatically reset by the vending machine (R)* or that can be "not resettable"...
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Serie "EUR7" HE MACHINE DOES NOT REACH THE REQUIRED TEMPERATURE Before carrying out any operation on the refrigeration unit and, in particular, before checking any electrical part, move the main switch to the “OFF” position (See Figure 7). Check the condition of the fuses (See the “Fuse check” chapter). Make sure that dust and foreign materials do not block the refrigeration unit air passage.
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Serie "EUR7" USES MAIN SWITCH Press to cancel motors “OUT OF ORDER” SAFETY SWITCH Figure 7 Press to enter into programming The vending machine is equipped with fuses mounted as shown in the following table: OSITION NSCRIPTION PROTECTED CHECK WHEN CIRCUITS 5x20 T6.3 Refrigeration unit The vending machine does not...
Serie "EUR7" OUTINE MAINTENANCE AND LUBRICATION During the maintenance and lubrication operations, do not perform any operation other than those indicated. See Figure 5 for the references in parentheses. Symbol Periodicity Check Lubricate - Correct operation of the door safety switch ...
If you wish to get dispose of this product, please contact the local authorities for information on the correct disposal method. ARRANTY Damian S.r.l. provides a warranty for its own products that is in conformity with the specific national laws. The warranty begins on the date shown on the sales document.
PROGRAMMING SHEET This attachment is an integral part of the manual and must remain with it ‘99 N°30 - 21053 CASTELLANZA (VA) - ITALY DAMIAN S. . - V AGAZZI DEL Rev. M - 01 Vers. Software 0.5b or follow.
Serie "EUR7" PROGRAMMING METHOD PS1 key Enter (P) Programming key O ENTER INTO PROGRAMMING Open the vending machine, power it up using the special key on the safety switch and press the pushbutton (P) found on the CPU card of the vending machine (see the above figure) for about 2 seconds; avoid reclosing the vending machine so as not to damage the safety switch.
Serie "EUR7" DEFAULT VALUE USED AUTOMATICALLY BY A NEW OR REINITIALISED CARD GENERAL PARAMETERS > ESSAGE LANGUAGE To establish the language of the messages that appear on the display. Programming [ Default: Italian ] General param. Language Current value > CONTRAST SETTING To set the contrast of the LCD.
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Serie "EUR7" essential components. Furthermore, if the vending machine is NOT programmed to contain perishable products ("Refrigerator operation” parameter other than “Food & Snack”), it allows setting a higher operating temperature only activated during those time intervals. The energy saving function setting modes are given below. »...
Serie "EUR7" > EFRIGERATOR PERATION (Visualisation only, programmable by reinitialising the card) To visualise the operating mode of the refrigeration unit. Programming [ Default: Self-learned ] General param. Refrig.operation Current value The three possible operating modes, programmable by reinitialising the card, are: - Food &...
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Serie "EUR7" > Allows to read the internal parameter software 'code mode'. [ Read only ] Programming General param. Code Mode Current value > ISUALISATION OF THE VERSIONS INSTALLED To visualise the software versions installed. Programming General param. Software vers. ->->->...
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Serie "EUR7" When you have finished setting all of the motors that you wished to couple (Twin Motors), press 6 to continue the self-learning procedure. D) This message appears on the display: Self-learning FTCA sensors:XXX If the product drop sensors (FTCA) are installed on the vending machine, XXX = ON If the product drop sensors (FTCA) are not installed on the vending machine, XXX = OFF press 3 to confirm E) The following message will appear shortly on the display:...
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Serie "EUR7" » ROTECTED PARAMETERS Protected parameters are basic settings of the vending machine protected by „Password‟, parameters that were set at the factory whose variation is not recommended unless suggested by the technical support service. Improper variation of these parameters could compromise the correct operation of the vending machine. Programming General param.
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Serie "EUR7" „B‟ > NABLING OF THE BRACKET SELLING PRICES (Visible and programmable only with „Operating mode = MDB‟ and/or RFID payment system installed) To activate or deactivate management of the second price line bracket („B‟ price bracket). Settable values: Enabled (ON), Disabled (OFF). Programming [ Default: Disabled ] Price management...
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Serie "EUR7" Where L (line) indicates the number of the drawer (from the bottom) and C (column) indicates the position on the drawer. Where XX indicates the price line S1,S2,S3 dedicated to direct selections and VVVVV the relative price. Press the 1 and 2 keys to scroll through the available selections. Press the 3 key to confirm the current selection;...
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Serie "EUR7" > AXIMUM CREDIT To set the maximum credit value accepted by the MDB payment system. When the credit in the vending machine reaches this value, the machine no longer accepts coins or banknotes. Settable values: 0 ÷ 65535 (independent of the position of the comma, e.g. with 2 decimals the maximum credit is 655.35).
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Serie "EUR7" » SALES MODES (Visible and programmable only if „MDB coin return‟ payment system installed) To select the sales mode with an MDB payment system. Settable values: „0) Single NoChang‟, Single sale without change; at the end of the sale the change is cancelled. „1) Single+Change‟...
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Serie "EUR7" » ANKNOTES PRESENT (Visible and programmable only if an “MDB banknote reader” is installed) To read which and how many banknotes are present in an MDB payment system and to enable recognition of them: Programming MDB parameter Banknote stacker ->->->...
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Serie "EUR7" RFID PARAMETERS (Visible and programmable only if an „RFID payment system‟ is installed) To set the parameters of the RFID payment system. RFID – P > RICE BRACKET If an RFID payment system is installed in the vending machine, it allows selecting the price bracket to be associated with this system.
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Serie "EUR7" Settable values: 0 ÷ 45°C. To deactivate this function, set it to ≥40°C. Programming [ Default: 45 °C ] Refrig. Param's Security temper. Current value > VERTEMPERATURE TIME (Visible and programmable only with „Refrigerator operation = Food & Snack‟) To set the time beyond which the internal temperature must not exceed the safety temperature;...
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Serie "EUR7" AUDIT PARAMETERS NOTE: It is possible to display a minimum list of sales data on the automatic vending machine. If an MDB system is installed, the vending machine collects more detailed data, available in the EVA-DTS format. > ARTIAL COUNTER OF NUMBER OF VENDING MACHINE SALES To read the total number of vending machine sales since the last reset.
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Serie "EUR7" DIAGNOSTICS N.B. the programming TimeOut is disabled in the Diagnostics submenus, therefore, it is only possible to exit programming manually, using the appropriate keys. > UT OF ORDER MOTORS Select this item to see which motors have generated an Out of Order condition. The out of orders are also listed in this menu Programming Diagnostics...
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Serie "EUR7" The general test cycle will begin instead when the 3 key is kept press for about one second; during this cycle, the vending machine will carry out a sales cycle in sequence for each gearmotor detected by the self-learning procedure, starting from the current motor up to the last motor of the vending machine.
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Serie "EUR7" > OTOR SELF LEARNING Select this item to repeat the self-learning of the motors present in the vending machine; this action is only allowed if a password is set in the protected parameters menu. Programming Diagnostics Motor Slearning ->->->->...
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Serie "EUR7" > (FTCA) ENDING SENSOR TEST Select this item to test the vending sensor circuit (FTCA). Programming Diagnostics FTCA sens. test ->->->-> Left Nois Righ The following message will appear on the display: Left Nois Righ The “Left” and “Righ” parameters indicate the degree of intensity of the light detected by the sensors. The “Nois”...
Serie "EUR7" UMMARY TABLE (*) Memorandum to be filled out after the programming under way Adjusted Default Menu Parameter Meaning Min-Max to (*) General Param’s Language Message language Italian General Param’s LCD contrast LCD contrast setting General Param’s Operating mode Operating mode General Param’s DDD DD/mm hh:mm...
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Serie "EUR7" (*) Memorandum to be filled out after the programming in progress Parameter Meaning Min-Max Adjuste Menu Default d to (*) 0)Single no Chang 1)Single Sale Modalit. MDB MDB parameters MDB sales modes 1)Single+Change Change 2)Multi Vend Coin nn vvvvv MDB parameters Coins present In tubes xxx yyy...
Serie "EUR7" EC D ECLARATION OF ONFORMITY Damian S.r.l. Declaration not valid Via Ragazzi del „99 n°30 without the 21053 Castellanza identification plate Varese Italy Tel. +39 0331 322020 Fax +39 0331 322030 Dichiara che la macchina descritta nella targhetta di identificazione è conforme alle disposizioni...
Damian S.r.l. is not responsible for possible injuries and damage to persons or objects caused directly or indirectly by the lack of observance of the instructions given in this manual and of any other information transmitted by the manufacturer to the customer, concerning, above all, the warnings/cautions relative to installation, use and maintenance of the device.
Need help?
Do you have a question about the SNACK EUROPA and is the answer not in the manual?
Questions and answers
How are you? I have a problem with my Europa Snacks machine. The lights are off and the machine won't cool down, but it has electricity. Have you encountered this problem before? Thank you. May God bless you.
If the Damian Europa Snacks machine has electricity but the lights are off and it won't cool down, possible issues include:
1. The main switch might be in the “OFF” position.
2. The fuses may be blown and need checking.
3. Dust or foreign materials may be blocking the air passage of the refrigeration unit.
4. The condenser cooling fins might be dirty and need cleaning.
5. The set temperature may be incorrect.
6. The internal air circulation fan may not be working.
7. The refrigeration unit compressor or cooling fan might not be functioning.
Check each component and clean or replace as needed.
This answer is automatically generated