Solving Problems
Battery Problems
CAUTION:
There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer's instructions.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
R
EPLACE THE BATTERY
— If you have to repeatedly reset time and date information after turning on the
computer, or if an incorrect time or date displays during start-up, replace the battery (see page 66). If
the battery still does not work properly, contact Dell (see page 78).
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
®
E
NSURE THAT
M
ICROSOFT
W
Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus
software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive.
EST THE DRIVE
T
—
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
• Insert a bootable floppy disk and restart the computer.
— See the Tell Me How help file. To access help files, see page 9.
C
LEAN THE DRIVE OR DISK
C
HECK THE CABLE CONNECTIONS
®
INDOWS
RECOGNIZES THE DRIVE
— Click the Start button and click My
19
Solving Problems