Miele KFN 15842 D edt/cs Operating And Installation Instructions page 58

Problem solving guide
Other problems
Problem
Food has frozen to-
gether.
The external walls of
the appliance feel
warm.
58
Cause and remedy
The food packaging was not dry when placed in the
freezer.
 Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
This is not a fault. The heat created by the evapor-
ator is used to prevent condensation.