Motorola COMFORT45CONNECT User Manual page 43

Connec-
tivity Issues
Camera
General
General
Help
Even though I
am accessing
my Camera from
the same Wi-Fi®
network, I still find
my Camera is shown
as remote. I can
only access it for 5
minutes at a time.
When I try to view
the Camera, I get a
prompt for Camera
firmware upgrade.
What should I do?
Which platforms
are supported
for accessing my
Camera?
I do not hear any
sound when I am
accessing a remote
Camera.
Please check your wireless
router settings. For example,
for Buffalo brand routers
there is an option called
Wireless Isolation. Please
disable this option.
Please upgrade your
firmware. This takes around 5
minutes. We push upgrades
from time to time to improve
the Camera features.
Minimum requirement:
Windows® 7*
Java browser plug-in needed
Mac OS® version 10.7
Chrome™ version 24
Internet Explorer® version 9
Safari® version 6
Java™ version 7
Firefox® version 18.0
Adobe® Flash® Player 15.0
Android™ 5.0
iPhone®/iPad® iOS version 9.0
You can tap on the speaker
icon in the video stream
screen to hear audio. By
default the audio is not ON
when you are accessing a
remote Camera.
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