Troubleshooting; Technical Assistance - Definitive Technology Mythos Mythos STS Owner's Manual

Troubleshooting

If you experience any difficulties with your Mythos STS loudspeakers, try the
suggestions below. If you still have problems, contact your Definitive Technology
Authorized Dealer for assistance.
1. Make sure all your system interconnects and power cords are solidly in place.
2. Should you hear hum or noise coming from your speakers, try plugging the
speakers' power cords into a different AC circuit than your amplifier.
3. The system has sophisticated internal protection circuitry. If for some reason
the protection circuitry trips, turn off your system and wait five minutes
before trying the system again. If the speakers' built-in amplifier should
overheat, the system will turn off until the amplifier cools down and resets.
4. Check to be sure that your power cord has not been damaged.
5. Check that no foreign objects or liquid has entered the speaker cabinet.
6. If you cannot get the subwoofer driver to turn on or if no sound comes out
and you are sure the system is set up properly, please bring the loudspeaker
to your Definitive Technology Authorized Dealer for assistance. Call First.
Service
Service and warranty work on your Definitive loudspeakers will normally be
performed by your local Definitive Technology dealer. If, however, you wish to
return the speaker to us, please contact us first, describing the problem and
requesting authorization as well as the location of the nearest factory service
center. Please note that the address given in this booklet is the address of our
offices only. Under no circumstances should loudspeakers be shipped to our
offices or returned without contacting us first and obtaining return
authorization.

Technical Assistance

It is our pleasure to offer assistance if you have any questions regarding your
Mythos STS or their set-up. Please contact your nearest Definitive Technology
dealer or call us directly at (800) 228-7148 (US & Canada), 01 (410) 363-7148
(all other countries) or e-mail info@definitivetech.com.
Definitive Technology Offices
11433 Cronridge Drive,
Owings Mills, Maryland 21117
Phone: (800) 228-7148 (US & Canada),
01 (410) 363-7148 (all other countries)
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