Program Problems - DAVIS WeatherLink Getting Started Manual

Davis weatherlink weather-accessories: user guide

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4. Click Loopback.

The software searches all standard ports and displays the COM port num-

ber where the loopback connector is located.

The correct COM port is automatically selected in the Communications

Port dialog box. If the loopback connector is not found on any COM port,

your serial port may not be working. If a connection does still not exist or

if the loopback test identifies the same serial port you have selected, elimi-

nate the following possibilities:

Note: Contact your PC vendor or technical support for more information on these device diffi-

culties.

• Hardware device conflict—Check the Device Manager tab in the Win-

dows System Properties dialog box to ensure that Windows recognizes

the selected COM port. Consult your computer's documentation to see how

to access the System Properties dialog box.

• The communication port uses a nonstandard device name—Weather-

Link recognizes serial ports named COM1 through COM10 only. To use a

modem, specify the underlying COM port on your PC. To find out which

port the modem's connected to, display Windows' System Properties >

Device Manager > "modem name" Properties > Modem > Port, and check

the listed "modem name" is the modem name you installed.

• Your serial port is defective.

• The loopback connector or the WeatherLink adapter plug is bad.

Program Problems

The barometer graph on the Bulletin does not "fill in" completely.

When you first load the bulletin, the barometer graph will only fill in com-

pletely when you have data in your database for the last six hours. Make sure

of the following:

• There is data in your database for the span of the barometer graph.

• The time and date of the stored barometer data is correct in your database.

• The time and date on the PC is correct.

• The time and date on the weather station are correct.

• In the Station Configuration dialog box, set the Download archive data

when Bulletin or Summary is started drop-down box to Always or to

Confirm each time.

Program Problems

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