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Samsung Galaxy Note10+ Notes On Usage
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Samsung Galaxy Note10+ Notes On Usage

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SCV45
・  In this manual, "Galaxy Note10+" is 
usually referred to as the "product".
・  In this manual, "microSD™ memory card 
(commercial item)", "microSDHC™ 
memory card (commercial item)" or 
"microSDXC™ memory card 
(commercial item)" is called "microSD 
memory card" for short.
・  All of the indicated amounts exclude 
tax unless otherwise specified.
・  Company names and product names 
referred to in this manual are trade-
marks or registered trademarks of 
respective companies. The TM and ® 
marks may be omitted in this manual.
Notes on Usage

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Summary of Contents for Samsung Galaxy Note10+

  • Page 1 SCV45 Notes on Usage ・  In this manual, "Galaxy Note10+" is  usually referred to as the "product". ・  In this manual, "microSD™ memory card  (commercial item)", "microSDHC™  memory card (commercial item)" or  "microSDXC™ memory card  (commercial item)" is called "microSD  memory card" for short. ・  All of the indicated amounts exclude  tax unless otherwise specified. ・  Company names and product names  referred to in this manual are trade- marks or registered trademarks of  respective companies. The TM and ®  marks may be omitted in this manual.
  • Page 2 Contents Contents……………………………………… ii Notes…on…Usage… ………………………… 1 For Using the Product …………………………………1 Safety Precautions (Observe Strictly) ……………4 Material List …………………………………………… 27 Handling Precautions ………………………………… 30 Precautions for Waterproofness/ Dustproofness ………………………………………… 43 Notes on using Bluetooth ® Wireless LAN (Wi-Fi ® ) Functions ………………… 49 Available Security Codes/PIN Code ………………...
  • Page 3 Notes on Usage For…Using…the…Product Before you start using the product, be sure to read the "Safety Precautions" to ensure correct use. Before you assume that the product is malfunctioning, perform "クイック診断 (Quick diagnosis)" and "トラブル診 断 (Trouble diagnosis)" with the 故障紛失サポート (Repair and Delivery Support) app.
  • Page 4 • Since the product uses radio waves, the possibility of communication intercepts by third parties cannot be eliminated. (Though LTE/WiMAX 2+/ GSM/UMTS system has highly secure confidential communication features.) • Use au's VoLTE (LTE network) to connect to Japanese emergency services. You cannot use 3G (call switching network) to connect to emergency services.
  • Page 5 * "The Company" as appears in this manual refers to the following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd. Manufactured by: Samsung Electronics Co., Ltd. ◎ Reproduction of the content of this manual in part or in whole is prohibited.
  • Page 6 Safety…Precautions…(Observe… Strictly) ■ Before…using…the…product,…read…the… … precautions…below…to…ensure…safe…use…and… handling. ■ These…precautions…are…intended…to…protect… … you…and…others…around…you.…Read…and…follow… them…carefully…to…avoid…injury,…damage…to…the… product…or…damage…to…property. ■ The…signs…below…differentiate…between…the… … levels…of…danger…that…can…occur…if…the…product… is…not…used…within…the…specified…guidelines. This sign denotes that "death or Danger serious injury (*1) may directly result from improper use". This sign denotes that "death or Warning serious injury (*1)
  • Page 7 ■ Explanation…of…Prohibition…and…Mandatory… … graphical…symbols…used…in…this…manual Indicates an action that is not allowed. Don t Indicates that disassembly is not allowed. disassembly Indicates that use in a place where the product is likely to get wet or allowing the product to get wet is not allowed. No liquids Indicates that handling with wet hands is not allowed.
  • Page 8 Do…not…put…the…equipment…into…heating… cooking…device…such…as…microwave…oven,…IH… cooker…or…high-pressure…container…such…as… Don t pressure…cooker. May cause fire, burns, injuries or electric shocks, etc. Do…not…pour…sand,…soil…or…mud…on…the…product… or…place…the…product…directly…on…sand,…soil…or… mud.…Avoid…touching…the…product…with…a…hand… Don t covered…with…sand,…etc.… May cause fire, burns, injuries, electric shocks, etc. For waterproofness/dustproofness, refer to the following: u P.43 "Precautions for Waterproofness/ Dustproofness"...
  • Page 9 Do…not…remove…the…internal…battery…in…the… product. May cause fire, burns or injuries, etc. Don t Do…not…attempt…to…disassemble…or…modify…the… equipment. May cause fire, burns, injuries or electric disassembly shocks, etc. Do…not…remove…the…back…cover…of…the…product. May cause fire, burns or injuries, etc. Don t Do…not…let…the…equipment…get…wet…with…liquids… (drinking…water,…sweat,…seawater,…pet…urine,… etc.).… No liquids May cause fire, burns, injuries or electric shocks, etc.
  • Page 10 Keep…conductive…materials…(metal…pieces,… pencil…lead,…etc.)…from…coming…in…contact…with… the…charging…jack…or…the…external…connection… Don t terminal…and…keep…dust…from…getting…inside…of… them.… May cause fire, burns, injuries or electric shocks, etc. Do…not…cover…or…wrap…the…product…with… bedding,…etc.…while…using…or…charging…the… product. Don t May cause fire or burns, etc. Do…not…stick…metallic…items…(such…as…stickers… that…contain…metal)…on…the…wireless…charger… (sold…separately)…or…the…product. Don t May cause fire, burns or injuries, etc. Do…not…place…metallic…items…(such…as…straps… and…clips…that…contain…metal)…between…the…...
  • Page 11 If…charging…is…not…completed…after…the… specified…charging…time,…stop…charging.… Overcharging, etc. may cause fire, burns or injuries, etc. Turn…the…product…OFF…and…stop…charging… before…entering…a…place…where…there…is… a…possibility…of…flammable…gases…being… generated…or…where…there…is…a…possibility…of… dust…being…generated. Ignition to flammable gas, etc. may cause explosion or fire, etc. When…using…in…some…facilities…such…as…gas… station,…follow…the…instructions…from…each… facility. Do not charge in gas station, etc. When using the product in a gas station, etc. be careful not to drop it, especially do not use it during refueling.
  • Page 12 Do…not…store…the…equipment…in…extremely… humid,…dusty…or…hot…areas. May cause fire, burns, or electric shocks, etc. Don t For waterproofness/dustproofness, refer to the following: u P.43 "Precautions for Waterproofness/ Dustproofness" Children…using…the…equipment…should…be… instructed…in…proper…operation…by…an…adult.… Make…sure…they…use…the…product…correctly. Don t May cause injuries, etc. Do…not…store…the…equipment…reach…of…babies… and…infants. Please…pay…particular…attention…to…the… Don t storage…places…for…small…parts…such…as…au… IC…card/microSD…memory…card…tray…and…SIM… card…removal…tool…(sample),…etc.
  • Page 13 ■ Main…unit … Danger Do…not…put…the…product…in…a…fire…or…attempt…to… heat…it. May cause fire, burns or injuries, etc. Don t Do…not…puncture…with…a…sharp…object…(nail,… etc.),…strike…with…a…hard…object…(hammer,… etc.),…stomp…on,…or…apply…excessive…force…on… Don t the…product.… May cause fire, burns or injuries, etc. If…the…substance…inside…the…product…gets…into… your…eyes…or…mouth,…etc.,…rinse…with…clean… water…and…receive…medical…care…from…a…doctor… immediately. The substance inside the product may cause loss of sight or poor health, etc. Warning Do…not…lighten…the…flash/light…near…eyes.…...
  • Page 14 Do…not…put…liquids…(drinking…water,…sweat,… seawater,…pet…urine,…etc.)…or…foreign…objects… such…as…metal…fragments…and…flammable… Don t materials…into…au…IC…card/microSD…memory… card…slot.…Please…do…not…mistake…the…insertion… location…and…direction…of…the…au…IC…card…or… microSD…memory…card. May cause fire, burns, injuries or electric shocks, etc. Do…not…expose…the…camera…lens…to…direct… sunlight,…etc.…for…a…long…time.… The light-gathering capabilities of the lens Don t may cause fire, burns, injuries, etc. When…using…the…Wireless…PowerShare… function…to…charge…another…device,…do…not… stick…metallic…items…(such…as…stickers…that… Don t contain…metal)…the…product…or…another…device. May cause fire, burns or injuries, etc.
  • Page 15 If…you…use…electronic…medical…equipment…such… as…an…implanted…cardiac…pacemaker…or…an… implanted…cardioverter-defibrillator…equipped,… consult…a…doctor…about…using…of…the…Wireless… PowerShare…function…of…the…product. The product's signals may affect the performance of electronic medical equipment. When…boarding…an…airplane,…turn…the…product… OFF…or…turn…airplane…mode…ON.… As there are usage restrictions in an airplane, follow the instructions from the airline. The product's signals may adversely affect on- board electronic equipment. If you commit any prohibited acts, such as using the phone in an airplane, you will be punished in accordance with the law.
  • Page 16 When…you…use…electronic…medical…equipment,… check…with…the…equipment…manufacturer…or… distributor…to…determine…how…the…equipment…is… affected…by…radio…waves…before…using. The product's signals may affect the performance of electronic medical equipment. When…the…display…or…camera…lens…is… accidentally…broken,…be…careful…of…broken… glass…or…exposed…internal…parts…of…the… product. Touching broken or exposed part may cause burns, injuries, electric shocks, etc. Should…the…internal…battery…leak…or…emit… a…strange…odor,…stop…using…the…product… immediately…and…move…it…away…from…fire. The leaked fluid may catch fire and may cause ignition or explosion, etc.
  • Page 17 Do…not…dispose…with…regular…trash. May cause fire, burns, injuries, etc. Environmental damage may also be caused. Don t If the product becomes no longer needed, bring it to an outlet such as the au Shop or follow the instructions given by the collecting municipalities.
  • Page 18 Be…sure…to…check…that…there…are…no…metal… fragments…(such…as…cutter…blades…or…staples)… adhered…to…the…magnetic…parts…used…in…the… speaker,…receiver/speaker…and…front…camera,… Ultra…Wide…camera,…Wide-angle…camera,… Telephoto…camera,…DepthVision…camera…of… the…product. Adhesion of such fragments may cause injuries, etc. When…watching…the…display,…take…a…certain… distance…from…the…display…in…a…fully…bright… place. Watching the display in the dark or watching too close may cause diminished eyesight, etc. ■ Charging…equipment … Warning Do…not…use…the…specified…charging…equipment… (sold…separately)…cable…if…it…gets…damaged. May cause fire, burns or electric shocks, etc. Don t Always…use…the…Common…DC…Adapter…03…...
  • Page 19 When…you…insert…and…remove…the…specified… charging…equipment…(sold…separately)…from… the…outlet,…do…not…contact…a…metal…strap…or… Don t other…metal…objects…with…the…jack. May cause fire, burns or electric shocks, etc. Do…not…connect…the…voltage…converter… (travel…converter)…for…overseas…travel…to… the…specified…charging…equipment…(sold… Don t separately). May cause ignite, heat or electric shocks, etc. Do…not…apply…excessive…force…to…the…product… connected…to…the…specified…charging… equipment…(sold…separately). Don t May cause fire, burns, injuries or electric shocks, etc.
  • Page 20 If…you…replace…the…fuse…of…Common…DC… Adapter…03…(sold…separately),…use…it…only… with…the…specified. If the fuse other than those specified are used, this may result in fire, burns, or electric shocks, etc. Confirm specified the fuse via individual user's manuals. Wipe…off…any…dust…that…accumulates…on…the… power…plug. If the product is used with dust adhering to it, this may result in fire, burns, or electric shocks, etc.
  • Page 21 When…unplugging…and…plugging…in…the… specified…charging…equipment…(sold… separately)…from…and…into…the…product,…do…not… forcibly…pull…on…the…cord,…etc.,…and…straightly… unplug…and…plug…into…the…connecting… terminals. If not properly unplugged or plugged in, this may cause fire, burns, injuries, electric shocks, etc. Immediately…discontinue…use…if…the…charging… jack…is…bent…or…deformed.…Do…not…try…to… straighten…and…re-use…a…deformed…charging… jack. The short of the charging jack may result in fire, burns, injuries, electric shocks, etc. Always…remove…the…power…plug…from…the…...
  • Page 22 ■ au…IC…card … Caution Be…careful…not…to…injure…yourself…(finger,…etc.)… with…the…cut…section…when…handling…au…IC… Card. The cut surface may be sharp, and it may cause injuries, etc. ■ Use…of…the…product…near…medical… … equipment…and…inside…a…medical…facility Warning Wearers…of…the…electronic…medical…equipment… such…as…implanted…pacemakers…or… defibrillators…must…carry…and…use…the…product… at…least…15…cm…away…from…the…implanted… device. The product's signals may affect the operation of the electronic medical equipment.
  • Page 23 When…using…the…product…in…a…medical…facility,… be…sure…to…observe…the…regulations…of…the… facility. The product's signals may affect the operation of the electronic medical equipment. ■ S…Pen … Danger Do…not…put…S…Pen…in…a…fire…or…attempt…to…heat… May cause fire, burns or injuries, etc. Don t Do…not…puncture…with…a…sharp…object…(nail,… etc.),…strike…with…a…hard…object…(hammer,… etc.),…stomp…on,…or…apply…excessive…force…on… Don t S…Pen. May cause injuries, etc. If…the…substance…inside…S…Pen…gets…into…your… eyes…or…mouth,…etc.,…rinse…with…clean…water…...
  • Page 24 Warning Do…not…point…S…Pen…toward…others. May cause injuries or loss of sight, etc. Don t Do…not…swing…the…product…holding…S…Pen… when…it…is…attached…to…the…main…unit…of…the… product. Don t May cause accident such as injuries, etc. As…there…are…usage…restrictions…in…an… airplane,…follow…the…instructions…from…the… airline. S pen's signals may adversely affect on- board electronic equipment. If you commit any prohibited acts, such as using the phone in an airplane, you will be punished in accordance with the law.
  • Page 25 Caution Do…not…dispose…with…regular…trash. May cause fire, burns, injuries, etc. Environmental damage may also be caused. Don t If S Pen becomes no longer needed, bring it to an outlet such as the au Shop or follow the instructions given by the collecting municipalities.
  • Page 26 ■ AKG…Tuning…High-quality…Earphone…with… … Microphone…(USB…Type-C)…(sample) Warning Do…not…use…AKG…Tuning…High-quality… Earphone…with…Microphone…(USB…Type-C)… (sample)…while…driving…a…car…or…riding…a… Don t bicycle…or…for…playing…game…or…music…while… walking. May cause an accident impaired safety. Caution When…playing…game…or…music,…adjust…the… volume…to…the…proper…level. Setting too loud volume or using continuously may be harmful to your ears. Even if the proper volume is applied, using for a long time may cause hearing loss.
  • Page 27 ■ SIM…card…removal…tool…(sample) … Warning The…end…of…the…SIM…card…removal…tool… (sample)…is…sharp.…Do…not…use…pointed…at… yourself…or…other…people. Don t Doing so might hit yourself or other people resulting in injuries or loss of sight. Caution While…using…SIM…card…removal…tool…(sample),… if…you…feel…any…abnormality…with…your…skin,… immediately…consult…a…dermatologist.… Itching, rashes, eczema, etc. sometimes occurs depending on your physical constitution and condition. For parts materials u P.27 "Material List"...
  • Page 28 Caution While…using…USB…cable…(CtoC)…(sample),… if…you…feel…any…abnormality…with…your…skin,… immediately…consult…a…dermatologist. Itching, rashes, eczema, etc. sometimes occurs depending on your physical constitution and condition. For parts materials u P.27 "Material List" ■ Clear…case…(sample)… … Caution Do…not…get…your…fingers…caught…when… attaching…the…Clear…case…(sample). May cause injuries, etc. Don t While…using…Clear…case…(sample),…if…you…feel… any…abnormality…with…your…skin,…immediately… consult…a…dermatologist. Itching, rashes, eczema, etc. sometimes occurs depending on your physical constitution and condition.
  • Page 29 Material…List ■ Main…unit … Part Material Surface… treatment Display (touch Glass － panel) Protective film PET Film AF coating (sample) Exterior case Aluminum Anodizing (side, top, bottom) au IC card/ － microSD memory card tray au IC card/ Aluminum Anodizing microSD memory card tray (side) au IC card/...
  • Page 30 Part Material Surface… treatment USB Type-C PBT-GF45% － connection terminal surrounding area Speaker Aluminum Anodizing ■ S…Pen … Part Material Surface… treatment Main unit Button Aluminum Polishing / Anodizing Knock part Aluminum Polishing / Anodizing Pen tip Elastomer － Pen tip Elastomer/POM －...
  • Page 31 Part Material Surface… treatment Earphone (AKG Corrosion area) treatment Earphone (cable Corrosion border side of the treatment speaker) Earpiece Silicone Corrosion treatment ■ SIM…card…removal…tool…(sample) … Part Material Surface… treatment Unit SUS304 Barrel polishing ■ USB…cable…(CtoC)…(sample) … Part Material Surface… treatment Cable －...
  • Page 32 Handling…Precautions These precautions are provided to prevent the product from getting a malfunction and to ensure that performance can be fully demonstrated. Thoroughly read these precautions to ensure correct use. ■ Precautions…common…to…the…product,… … internal…battery,…charging…equipment,…au… IC…card,…S…Pen,…peripheral…devices • Do not apply excessive force to the product during use.
  • Page 33 • Do not use the product in extremely hot, cold or humid places. (Use within an ambient temperature range of 5 ℃ to 35 ℃ and humidity range of 35% to 85%.) Charging equipment Peripheral devices • Do not use in places subject to lots of dust or vibration.
  • Page 34 • Do not use the product while walking or driving a car or riding a motorbike or bicycle. Using the product while driving a car or motorbike is prohibited by law. Use of a cell phone while riding a bicycle may be punishable by some regulations.
  • Page 35 ■ Main…unit … • The battery for the product is built-in and cannot be replaced by yourself. Contact an au shop or a Customer Center to replace the battery. • Do not forcefully press, tap or intentionally subject the display to strong impact. Doing so might cause scratching or damage.
  • Page 36 • Take care not to place magnetized items such as magnetic cards, speakers and TV sets near the product, as it might cause malfunction. Putting a strong magnetism close to the product might cause false operation. • Do not bring the product close to magnetized objects such as cash cards, credit cards, and prepaid cards.
  • Page 37 • When using the Wireless PowerShare function to charge another device, do not stick metallic items (such as stickers that contain metal) on the back of the product or another device. Doing so may result in a malfunction. • When using the Wireless PowerShare function to charge another device, if the temperature exceeds a certain level, charging may stop or charging time may long, but it is not abnormal.
  • Page 38 ■ Touch…Panel … • Do not put stickers or sheets (e.g. commercially available protective films, peep prevention sheets) on the display. Doing so might hinder correct operation of the touch panel. • When using a protective film, make sure that it is a product compatible with the fingerprint recognition sensor.
  • Page 39 ■ Internal…battery … (The…internal…battery…of…the…product… is…a…lithium-ion…battery.) The internal battery is not fully charged at the time of purchase. Charge the battery before using the product. If you have not used the product for a long time, you should charge the battery. •...
  • Page 40 ■ Wireless…charging … • Do not stick metallic items (such as stickers that contain metal) on wireless charger (sold separately) or the back of the product. Doing so may result in a malfunction. • Although the information light on the wireless charger (sold separately) may remain on after the product has finished charging, this is not a fault.
  • Page 41 • Although the product may become warm while it is on the wireless charger (sold separately), this is not a fault. • Reception quality may decrease while the product is charging on the wireless charger (sold separately). • Do not move the wireless charger (sold separately) and the product while it is charging.
  • Page 42 ■ S…Pen … • Do not forcefully press, hit or intentionally subject to strong impact. Doing so might cause scratching or damage. • Do not subject to strong impact, such as dropping, stomping and throwing. Doing so might cause fault. •...
  • Page 43 ■ AKG…Tuning…High-quality…Earphone…with… … Microphone…(USB…Type-C)…(sample) • Do not wrap the cord around the product. It may lower its sensitivity and the sound may cut off or noise may be generated. Do not pull the code to unplug. Do not hang the product with the code, either.
  • Page 44 ■ Copyrights…and…rights…of…portrait … • You are not allowed to copy, distribute, publish, modify or edit the data you shot, recorded or downloaded using the product without the consent of the copyright holder, except for permitted by copyright law such as reproduction or quotation for private use.
  • Page 45 Precautions…for…Waterproofness/ Dustproofness… • The product (including S Pen SC02P) is waterproof to IPX5 (protection of JIS C 0920) and IPX8 standards, as well as dustproof equivalent to the IP6X standard (based on in-house testing) when au IC card/microSD memory card tray is fully seated. •...
  • Page 46 • Do not place the product directly on beach sand, etc. Sand or other small particles might get inside the receiver/speaker, the mouthpiece/microphones (upper/lower) or the speaker, causing the volume to drop. If sand gets into the interior of the product, it might cause overheating or a fault.
  • Page 47 How…to…attach…the…au…IC…card/microSD…memory… card…tray Insert the au IC card/microSD memory card tray in a straight line all the way into the au IC card/microSD memory card slot as shown in the diagram. • If you turn the au IC card/microSD memory card tray upside down, the au IC card may be dislodged.
  • Page 48 • Liquid other than water (such as alcohol) adhered to the product may cause the durability performance to degrade. • Do not insert a sharp object into the gap between the au IC card/microSD memory card tray. Doing so may damage/deform the product or damage the rubber gaskets and may allow water to enter the interior of the product.
  • Page 49 Draining…water…when…the…product…gets… • If the product gets wet, make sure to drain water from the tray eject hole, mouthpiece/microphone (upper/lower) holes, receiver/speaker, speaker, S Pen slot, keys and external connection terminal. • Continued use will present a risk of getting your clothes/bag wet or make it harder to hear the sound.
  • Page 50 Wipe…off…water…drained…from…the…product… with…dry,…clean…cloth…etc.,…and…dry… naturally. Water, if any, remaining in the product may ooze up after wiping off. Do not wipe off water remaining in gaps directly with a cotton swab etc. Notes…on…Usage...
  • Page 51 Notes…on…using…Bluetooth ® Wireless…LAN…(Wi-Fi )…Functions ® • The Bluetooth ® function and wireless LAN (Wi-Fi ® function of the product (including S Pen SC02P) conform to the domestic standards of Japan, FCC standards and EC Declaration, and have been certified. • In some countries and regions, use of the Bluetooth ®...
  • Page 52 2.4…GHz…frequency…band…precautions The frequencies used by the Bluetooth ® and/ or wireless LAN (Wi-Fi ® ) function of the product (including S Pen SC02P) are in the 2.4 GHz band. In this frequency band, other similar wireless stations, in-plant wireless stations for mobile unit identification that require a license to use, such as factory production lines, specific small power wireless stations that do not require licenses, amateur...
  • Page 53 ◎ The Company assumes no responsibility for leakage of data or information that may occur during Bluetooth ® /wireless LAN (Wi-Fi ® ) communication. ◎ Since Bluetooth and wireless LAN (Wi-Fi ® ® functions use the same frequency band, using the both functions at the same may cause radio wave interference resulting in decreased communication speed or disconnection from the...
  • Page 54 5…GHz…frequency…band…precautions Wireless LAN (Wi-Fi ® ) function of the product uses 5 GHz band. Using the 5.2 GHz band/5.3 GHz band wireless LAN outdoors is prohibited by Law (except when communicating with access point of 5.2 GHz high-output data communication system or relay station).
  • Page 55 Available…Security…Codes/PIN… Code Available…security…codes The product has various security codes that you can use. The available security codes are as follows. Do not forget the various security codes that are set as they are necessary for various operations and contracts. Make sure to change the initial value to your own unique number.
  • Page 56 PIN…code ● PIN…1…code … To prevent unauthorized use of the au IC card by a third party, you can set the product to require PIN 1 code entry every time the power is turned on. You also need to enter PIN 1 code when setting whether the PIN 1 code entry is required.
  • Page 57 Notes…on…Data…Communication… Charge • Since a constant Internet connection is possible with the product, data communication may be performed automatically by some applications, resulting in high data communication charges. Therefore, subscription to a data communication charge discount service or flat late plan is recommended.
  • Page 58 Take…your…Manners…with…you…as… well ■ Use…of…the…product…is…not…allowed…in…the… … following…places! • Do not listen music or watch videos while driving a car or riding a motorbike or bicycle. Use of a cell phone while driving a car or motorbike is prohibited by law. (Use of a cell phone while riding a bicycle may be punishable by some regulations.) Traffic accidents may be caused due to ambient sounds being hard to hear, or due to you being distracted...
  • Page 59 ■ Consider…people…around…you … • To prevent ringtone from bothering other people, not only refrain from making a call but also power off or use Silent mode at a movie theater, theater, museum, library, etc. • In a city area, use in a place where you do not bother people walking.
  • Page 60 Appendix Updating…Software Updating to the latest software delivers the best performance and gets the latest enhanced functions. • You are charged for data communication when connecting to the Internet from the product by using data communication. OS updates will especially use a large amount of data.
  • Page 61 Downloading…and…updating…software Update files can be downloaded from the Internet web site via wireless communication into the product directly. On…the…home…screen,…flick…up…or…flick… down…→…[Settings] [Software…update]…→…[Download…and… install] Follow…the…onscreen…instructions After-Sales…Service ■ When…asking…for…repair … For repair, contact Repair and Delivery Support Center. During…the… Repairs will be done based on the terms of services of the free-of charge warranty…...
  • Page 62 • The battery in the product is not covered by the free-of-charge repairs warranty except in the case of a fault caused by a defect in the battery's materials or manufacture. • Accessories (except for S Pen SC02P) and samples other than the product main unit are not covered by the free-of-charge repairs warranty.
  • Page 63 6. The Company assumes no responsibility if an accident occurs in the event that you connect a device that is not designed to be used with this device. 7. The company does not offer on-site repairs. 8. This warranty is valid only in Japan. * This warranty guarantees free repair based on the period and conditions listed above.
  • Page 64 Related…Accessories • S Pen SC02P (SC02PKKA/SC02PKLA) • TRAVEL ADAPTER (EPTA845) • TypeC Common AC Adapter 01 (0601PQA) TypeC Common AC Adapter 02 (0602PQA) • Common AC Adapter 05 (0501PWA) *1*2 • microUSB cable 01 (0301HVA) *1*2 microUSB cable 01 Navy (0301HBA) *1*2 microUSB cable 01 Green (0301HGA) *1*2...
  • Page 65 Main…Specifications ■ Galaxy…Note10+ … Display Approx. 6.8 inches Approx. 16,770,000 colors (Organic EL (Dynamic AMOLED)) Quad HD+ (3040×1440 dots) Weight Approx. 197 g Dimension…(W…×…H…×… Approx. 77 mm×162 mm× 7.9 mm (Thickest part: approx. 8.6 Snapdragon 855 Storage…(ROM/RAM) ROM : 256 GB RAM : 12 GB Continuous…...
  • Page 66 Effective…pixels…of… Rear camera: approx. 12,000,000 pixels + camera approx. 12,000,000 pixels + approx. 16,000,000 pixels + approx. 77,000 pixels Front camera: approx. 10,000,000 pixels Wireless…LAN…… IEEE802.11a/b/g/n/ac- compliant (Wi-Fi ® Bluetooth … Version ® Bluetooth standard Ver. ® function Output Bluetooth ®...
  • Page 67 The continuous call time and continuous stand-by time may drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings. To use this accessory, a Micro-B Type-C conversion Adapter (sold separately) is required.
  • Page 68 Specific…Absorption…Rate…(SAR)… of…Cell…Phones This model Galaxy Note10+ mobile phone complies with Japanese technical regulations and international guidelines regarding exposure to radio waves. The product has been designed in observance of the Japanese technical regulations regarding exposure to radio waves and limits to exposure to radio waves (*1) recommended by equivalent international guidelines.
  • Page 69 Please refer to the websites listed below if you would like to know more detailed information regarding SAR. ○ Ministry of Internal Affairs and Communications website: https://www.tele.soumu.go.jp/e/sys/ele/index.htm ○ Association of Radio Industries and Businesses website: https://www.arib-emf.org/01denpa/denpa02-02. html (Japanese) ○ Galaxy homepage: https://www.samsung.com/sar/sarMain.do ○ au homepage: https://www.au.com/english Appendix...
  • Page 70 FCC…RF…Exposure…Information The product has been certified of Federal Communications Consortium (FCC). ■ Galaxy…Note…10+ … FCC ID of this product is A3LSMN975JPN. In addition, you can also be found in the following way. How…to…confirm: On…the…home…screen,…flick…up…or…flick…down… →[Settings]…→…[About…phone]…→[Status]…→…FCC… certification ■ S…Pen … FCC ID of S Pen is A3LEJPN970. In addition, you can also be found in the following way.
  • Page 71 Intellectual…Property…Rights Trademarks The company names and product names appearing in this manual are trademarks or registered trademarks of their respective holders. … … • microSD logo, microSDHC logo, microSDXC logo are trademarks of SD-3C, LLC. • The Bluetooth ® and logo are registered trademarks owned by the Bluetooth SIG, Inc.
  • Page 72 • Oracle and Java are registered trademarks of Oracle Corporation and the subsidiaries and affiliate companies in the U.S. and other countries. Company and product names in this manual, etc., may be trademarks and registered trademarks of each company. • Manufactured under license from Dolby Laboratories.
  • Page 73 • The product is licensed under the VC-1 Patent Portfolio License for the personal and noncommercial use of a consumer to (i) encode video in compliance with the VC-1 standard (henceforth referred to as VC-1 video) and/ or (ii) decode VC-1 video that was encoded by a consumer engaged in a personal and noncommercial activity and/or was obtained from a video provider licensed to provide VC-1 video.
  • Page 74 For inquiries, call: Customer Center For general information  (toll free) Business hours 9:00−20:00 (7 days a week) From au cell phones: From non-au mobile phones /  general subscriber phones: without area code In case above numbers are not available,  call toll-free: For theft, loss, damage  (toll free) Business hours 24 hours (7 days a week) From au cell phones: From non-au mobile phones /  general subscriber phones: without area code In case above numbers are not available,  call toll-free: Repair and Delivery Support Center For theft, loss, damage  (toll free) Business hours 9:00−20:00 (7 days a week) From au cell phones / non-au mobile phones /  general subscriber phones: Cell phone and PHS operators collect and recycle unused  telephones, batteries and battery chargers at stores bearing  the       logo regardless of brand and manufacturer to  protect the environment and reuse valuable resources. November 2019, 1st Edition Sold by:  KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd. Manufactured by: Samsung Electronics Co., Ltd.