Help - BT Freestyle 1025 User Manual

Help

If you have any problems using your Freestyle 1025, this section will
give you the most common, easy-to-follow solutions.
Telephone problems
• No dialling tone.
• Telephone will not dial out.
• Telephone cannot receive calls.
• Beeps six times and drops calls.
• You have dialling tone but the
telephone will not dial out.
• Handset does not ring.
• No light on handset.
IN USE
30
Possible cause
Telephone not connected to telephone
line.
Mains disconnected.
Power cut.
Handset battery pack is discharged.
Handset is not registered to base unit.
You may be trying to use tone
dialling on a pulse dialling exchange.
You are connected to a PBX and are
not dialling the access code.
Handset battery pack is discharged.
Solution
Replace handset on base unit for 10
seconds and try again. If this does not
work, disconnect the handset battery
from the handset for 10 minutes. Also
disconnect the mains power.
Then reconnect the base unit to the
mains, then replace the handset on the
base unit for 10 seconds and try again.
Plug the telephone into the telephone
line.
Wait until the power is restored.
Place the handset on the base unit
and recharge it for 24 hours, ensuring
the charging light is on.
Re-register the handset. Refer to
page 27 to first erase registration and
then re-register the handset.
Set the mode to P-E (pulse dialling).
Use the PBX access code.
Place the handset on the base unit and
recharge it for 24 hours.