Samsung U R59 Series User Manual

Samsung U R59 Series User Manual

32" ur59c curved 4k uhd monitor
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User Manual
U*R59*
The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user
manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual
has not been read).
You will be informed of the administration fee amount before a technician visits.

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Summary of Contents for Samsung U R59 Series

  • Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
  • Page 2: Table Of Contents

    Before Using the Product Connecting and Using a Source Device Picture Securing the Installation Space Read below before installing the monitor. SAMSUNG MAGIC Bright Precautions for storage Connecting and Using a PC Brightness Safety Precautions Connection Using the HDMI Cable...
  • Page 3 Table of contents System Troubleshooting Guide PBP Mode Self Diagnosis Requirements Before Contacting Samsung Customer Service Center Sound Source Smart ECO Saving+ Testing the Product Checking the Resolution and Frequency Picture Size Off Timer Plus Check the following. Contrast PC/AV Mode Q &...
  • Page 4: Before Using The Product

    High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)
  • Page 5: Cleaning

    • Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed.
  • Page 6: Installation

    Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result.
  • Page 7: Operation

    There is a high voltage inside the product. Never disassemble, repair or modify the product ‒ Be sure to power off the product and disconnect the power cord when water or other foreign yourself. substances have entered the product. Then contact Samsung Customer Service Center. ‒ Contact Samsung Customer Service Center for repairs. •...
  • Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause • Insert the power plug into the AC/DC adapter until a click sound is heard. afterimage burn-in or defective pixels. • Do not insert only the power plug into the power outlet. ‒...
  • Page 9 • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Looking at the screen too close for an extended period of time can deteriorate your eyesight. •...
  • Page 10: Preparations

    Chapter 02 Preparations Parts Icons Description Multi directional button that helps navigate. JOG Button ― The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter. Control Panel This LED is power status indicator and works as ―...
  • Page 11: Direct Key Guide

    Direct Key guide ― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. Eye Saver Mode Volume Features Eye Saver Mode Off •...
  • Page 12: Function Key Guide

    Function Key Guide ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied.
  • Page 13 When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode Source Change Down PRESS(ENTER) for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below. JOG Button Action UP/DOWN...
  • Page 14: Configuring Eye Saver Mode, Brightness And Contrast From The Initial Screen

    ― What is Auto Mute? Brightness ― This menu is not available when The function mutes the audio to improve sound effect when there is sound noise or when the input SAMSUNG Bright is set to Dynamic Contrast mode.
  • Page 15: Types Of Ports

    Types of Ports ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.
  • Page 16: Adjusting The Product Tilt

    Adjusting the Product Tilt Anti-theft Lock ― The color and shape of parts may differ from what is shown. Specifications are subject to change without ― An anti-theft lock allows you to use the product securely even in public places. notice to improve quality.
  • Page 17: Precautions For Moving The Monitor

    Precautions for moving the monitor • Do not directly apply pressure on the screen. • Do not hold the product upside down only by the stand. • Do not hold the screen when moving the monitor. • Hold the lower corners or edges of the monitor when moving it.
  • Page 18: Installation

    Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― The exterior may differ depending on the product. Insert the stand neck into the stand base in the Tightly fasten the connecting screw at the bottom Place the protective Styrofoam (cushion) included Fasten the screws at the bottom of the stand neck.
  • Page 19: Removing The Stand

    Removing the Stand ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. ― The exterior may differ depending on the product. Place the protective Styrofoam (cushion) included Unfasten the 2 screws at the bottom of the stand Lift and remove the stand in the direction of the Remove the stand neck from the stand base by...
  • Page 20: Connecting And Using A Source Device

    Make sure that the graphics card of the HDMI source supports 3840 x 2160 @ 60 Hz. ― When connecting an HDMI cable, use the cable that came with the components of the monitor. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded.
  • Page 21: Connection Using The Hdmi-Dvi Cable

    Connection Using the HDMI-DVI Cable Connecting to Headphones Check to make sure that the power cables for the monitor and external devices, such as computers and set-top boxes, are not connected to the power outlet. HDMI IN ― Use headphones when activating sound with an HDMI-HDMI or DP cable. ―...
  • Page 22: Connecting The Power

    Connecting the Power Tidying Up the Connected Cables Connect the power plug to the AC/DC adapter. Connect the AC/DC adapter cable to the DC 19V port on the back of the monitor. Plug the AC/DC adapter into the power outlet. Press the JOG button on the back of the monitor to turn it on.
  • Page 23: Correct Posture To Use The Product

    Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
  • Page 24: Picture

    Custom: Customize the contrast and brightness as required. • Standard: Obtain a picture quality suitable for editing documents or using Internet. SAMSUNG MAGIC Bright • Cinema: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content.
  • Page 25: Brightness

    You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. SAMSUNG Bright is set to Cinema Dynamic Contrast mode.
  • Page 26: Samsung Magic Upscale

    SAMSUNG MAGIC Upscale Eye Saver Mode Upscale function can enhance the layers of the picture details and the vividness of the picture. Set to an optimum picture quality suitable for eye relaxation. SAMSUNG MAGIC The function has more obvious effects on low-resolution pictures.
  • Page 27: Picture Size

    Picture Size Screen Adjustment ― This menu is only available when Change the picture size. Picture Size is set to Screen Fit Mode. ― This menu is not available when When a 480P or 576P or 720P or 1080P signal is input in mode and the monitor can display normally, PBP Mode is set to On.
  • Page 28: Pbp

    Chapter 05 A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ ― mode is compatible with Windows 7, Windows 8, and Windows 10. ―...
  • Page 29: Sound Source

    Sound Source Picture Size Set which screen you want to hear the sound for. Set the Picture Size for each of the divided screens. • mode • Auto: Display the picture according to the aspect ratio of the each screen input source. •...
  • Page 30: Onscreen Display

    Chapter 06 OnScreen Display A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Language from what is shown. Specifications are subject to change without notice to improve quality. Set the menu language.
  • Page 31: System

    Chapter 07 System A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Select when the following screen is prompted. from what is shown.
  • Page 32 Do you still see the same problem on the test screen? • You will see the following screen when you select Yes. Self Diagnosis Complete Contact the Samsung Call Center for assistance. Please have the following information ready: ‐ Model Code: ************** ‐ S/N: ************** •...
  • Page 33: Smart Eco Saving

    PBP Mode is enabled. ― This option is only available when ― This menu is not available when Off Timer is set to On. SAMSUNG Bright is set to Dynamic Contrast mode . MAGIC ― For products for the market in some regions, the...
  • Page 34: Pc/Av Mode

    PC/AV Mode HDMI Mode PC/AV Mode to AV. The picture size will be enlarged. Select the HDMI mode to use. ― The supportable device and resolution may differ depending on its version. This option is useful when you view a movie. ―...
  • Page 35: Power Led On

    Power LED On Information Configure the settings to enable or disable the power LED located at the lower part of the product. View the current input source, frequency and resolution. • Working: The power LED is on when the product is turned on. Information Picture LU********/**...
  • Page 36: Installing The Software

    At least 60MB of free space on the hard disk drive • Windows 8.1 32Bit/64Bit Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at • Windows 10 32Bit/64Bit http://www.samsung.com.
  • Page 37: Troubleshooting Guide

    Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
  • Page 38 Not Optimum Mode is displayed. Video playback is choppy. This message appears when the signal from the graphics card exceeds the maximum resolution or Playback of high-definition large video files can be choppy. This may be because the video player is frequency for the product.
  • Page 39: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •...
  • Page 40: Specifications

    533.25 MHz (DisplayPort) ― This device is a Class B digital apparatus. 594.00 MHz (HDMI) ― For detailed device specifications, visit the Samsung Electronics website. Power Supply AC100-240V~ 50/60Hz Based on the AC voltage of the adapter. For the DC voltage of the (USA only) product, refer to the product label.
  • Page 41: Standard Signal Mode Table

    Standard Signal Mode Table Model Name U32R590CW* / U32R592CW* / U32R594CW* Synchronization Horizontal Frequency 30 – 135 kHz Vertical Frequency 56 – 75 Hz (DisplayPort) 24 – 75 Hz (HDMI) Resolution Optimum Resolution 3840 x 2160 @ 60 Hz (DisplayPort) 3840 x 2160 @ 60 Hz (HDMI) Maximum Resolution 3840 x 2160 @ 60 Hz (DisplayPort)
  • Page 42 Displayport Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900...
  • Page 43 HDMI Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080...
  • Page 44: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...

This manual is also suitable for:

U32r590cw seriesU32r592cw seriesU32r594cw series

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