Alcatel Tetra User Manual
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Alcatel Tetra User Manual

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  • Page 1 Alcatel TETRA ™...
  • Page 2 Cricket Wireless LLC. Other marks are the property of their respective owners. Alcatel is a trademark of Nokia used under license by TCL Communication LTD. VERSO is a trademark of TCL Communication LTD. © 2018 TCT Mobile Limited. All rights reserved.

  • Page 3: Table Of Contents

    Table of contents Getting started ......................5 Phone setup ........................5 Extending the battery life .................... 8 Powering your phone on/off ..................8 Getting around ......................10 Getting to know your phone ..................11 Key functions ....................... 13 Phone calls ......................24 Making calls ........................
  • Page 4 Changing message settings ..................37 Email ........................38 Setting up the first email account ................38 Checking your emails ....................38 Responding to an email .................... 39 Writing and sending an email ................... 40 Adding and editing email accounts ............... 40 Changing general email settings ................
  • Page 5 Connecting to another device via Wi-Fi Direct ............. 52 Sending data via Wi-Fi Direct ................... 52 Receiving data via Wi-Fi Direct ................53 Bluetooth .........................54 Turning Bluetooth on/off .................... 54 Changing the device name ..................54 Pairing with another Bluetooth device ..............55 Unpairing from a Bluetooth device ................
  • Page 6 For your safety ......................81 General safety ......................81 FCC RF Exposure Information (SAR) ................. 82 FCC compliance ......................83 Hearing Aid Compatibility (HAC) regulations for mobile phones ......85 CTIA ..........................87 Distraction ........................88 Product handling ......................88 Electrical safety ......................91 Interference ........................

  • Page 7: Getting Started

    Getting started Phone setup Installing the nano-SIM card You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card since this phone supports hot swap. 1.
  • Page 8 2. Insert the SIM card and microSD card as shown in the illustration below. 3. Ensure that SIM and microSD cards have been properly secured. Note: MicroSD card sold separately. WARNING: To avoid damage to the phone, only use a standard nano-SIM card provided by your service provider.
  • Page 9 Charging the battery Your phone’s battery should have enough power for the phone to power on, acquire a signal, and place several calls. You should fully charge the battery as soon as possible. When the battery is low, a low-battery warning icon will appear on the screen.

  • Page 10: Extending The Battery Life

    WARNING: Only use Alcatel-approved chargers and cables. The use of unapproved accessories could damage your phone. Extending the battery life Active applications, screen brightness levels, Bluetooth and Wi-Fi usage, and GPS functionality can drain your battery. Follow the helpful tips below to conserve your battery power: • Reduce the time before the Sleep Mode function is activated.
  • Page 11 2. Tap Keep your apps & data to restore a back up or copy from another device or tap Set up as new. 3. Tap a network, if the network is secured enter the password and tap CONNECT. To skip and set up Wi-Fi connections later tap Don't use any network for setup.

  • Page 12: Getting Around

    Note: If you have set an unlock pattern, PIN, or password for your phone (see Settings > Security & location > Screen lock) you’ll need to draw the pattern or enter the PIN/password to unlock your screen. Getting around Touch control Your phone’s touch screen allows you to control actions through a variety of touch gestures.

  • Page 13: Getting To Know Your Phone

    Getting to know your phone Charging data port Headset port Sensor Camera LED Indicator Volume keys Power key Touch screen Recent apps key Back key Home key...
  • Page 14 Camera Camera flash/Flashlight Volume keys Power key...

  • Page 15: Key Functions

    Key functions Function Recent apps Touch to switch between individual app activities and documents. Home key From any application or screen, touch to return to the Home screen. Press and hold to activate Google Now. You can get help such as getting directions and restaurant information based on the content detected on the screen.
  • Page 16 Volume In call mode, these keys adjust the earpiece or headset Keys volume. In Music/Video/Streaming mode, adjusts the media volume. In general mode, these keys adjust the ringtone volume. Mutes the ringtone of an incoming call. In camera preview mode, press Volume up or down key to take a photo or press and hold to take burst shoot.
  • Page 17 Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers. Status and notifications bar Voice search Shortcuts Favorite shortcuts Extended home screen In addition to the main home screen, your phone has extended home screens to provide more space for adding icons, widgets, and more. Simply swipe your finger to the left or right to access the extended home screen panels.
  • Page 18 2. Tap a wallpaper and tap Set wallpaper. You can also tap My photos to use photos as your wallpaper. Adding items to your home screen • To add an app to your home screen, press and hold the desired app, and drag it to the home screen.
  • Page 19 Viewing your apps Swipe up on the home screen to access all the applications on the phone. You can add apps to your home screen and uninstall or disable them. Uninstall or Disable an application 1. Swipe up on the home screen. 2.
  • Page 20 Status icons GPRS connected Bluetooth is on Connected to a Bluetooth GPRS in use device EDGE connected Speakerphone is on EDGE in use Phone microphone is mute 4G connected Roaming 4G in use No SIM card installed LTE connected Vibrate mode LTE in use Battery is very low Wi-Fi is on...
  • Page 21 Notification icons New Gmail message Missed call New Email message Call forwarding is on New text or multimedia Connected to VPN message Problem with SMS or MMS Uploading data delivery Carrier data use threshold Download finished approaching or exceeded New voicemail Select input method An open Wi-Fi network is Upcoming event...
  • Page 22 Using the Notifications panel Touch and drag the Status bar down to open the Notifications panel. Drag down once again to enter the Quick settings panel. When there are notifications, you can touch them to access notifications directly. Notifications panel When there are notifications, touch and drag down the Status bar to open the Notifications panel to read more detailed information.
  • Page 23 Quick settings panel Touch and drag the Notifications panel down or touch to open the Quick settings panel. This will allow you to access to frequently used settings like Wi-Fi, screen brightness, airplane mode, and others. You can open this panel from anywhere on your device, including your lock screen.
  • Page 24 Protecting your phone with a screen lock, pin, or pattern You can protect your phone by creating a screen lock. When enabled, you can swipe the screen, draw a pattern, or enter a numeric PIN or password to unlock the phone. 1.
  • Page 25 • Charge the battery. • Keep the phone connected to the charger. • Schedule an hour or more for the encryption process: you must not interrupt it or you will lose some or all of your data. When you’re ready to turn on encryption: 1.

  • Page 26: Phone Calls

    Phone calls Making calls Calling from the dialer 1. From the home screen, tap 2. Tap to open the dialer. 3. Enter the phone number with the on-screen keypad. Tap to delete incorrect digits. Note: As you enter digits, your phone searches for contacts that match. If you see the number you want to dial, touch it to place the call immediately without entering the rest of the number.
  • Page 27 4. Tap to place the call. Tip: To make an international call, press and hold the 0 key to enter the plus (+) symbol. Next, enter the country code, followed by the city/area code, and then the phone number. Dial a Recent Number >...

  • Page 28: Receiving Calls

    Receiving calls Answering a call When you receive a phone call, slide up to answer the call. Note: To silence the ringer before answering the call, press the Volume down key. Rejecting a call When you receive a phone call, slide up to reject the call.
  • Page 29 Using options during a call During a call, you will see a number of on-screen options. Tap an option to select it. • Tap to turn the speaker on or off. • Tap to mute or unmute your microphone. • Tap to switch to the dialer.
  • Page 30 To respond to an incoming call while you’re on a call: to answer the call. This puts the first caller on hold and answers the second call. Slide down to answer the second call and end the first call. tap to reject the second call.

  • Page 31: Adjusting Your Call Settings

    Adjusting your call settings From the home screen, tap > > Settings to configure the call options. Phone settings Quick responses: Touch to edit quick responses which will be used when you reject a call with messages. Dial pad tones: Turn on the switch to enable playing tones when using the dial pad.
  • Page 32 Voicemail - Notifications Touch to select notification sound and so on. Advanced Settings - Service Touch to select the carrier. - Setup Touch to set voicemail number for listening to and managing your voicemail. Accessibility - TTY mode TTY mode enables people who are deaf, hard of hearing, or speech- impaired to use the telephone to communicate.
  • Page 33 Contact settings Import/Export: Import or export contacts between phone, SIM card, microSD card and phone storage. Merge contacts: Select duplicate contacts to merge. Manage account Manage the synchronization settings for different accounts. Display options - Sort by Set the contacts display by First name or Last name. - Name format Set the name format by First name first or Last name first.

  • Page 34: Contacts

    Contacts Add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, swipe up on the home screen, tap . From there, tap the tabs on the top to quickly switch to FAVORITES or ALL CONTACTS. Importing and exporting contacts Import/export contacts from/to your nano-SIM card, phone storage, Gmail account, or microSD card.

  • Page 35: Creating A Contact

    > 1. From the Contacts screen, tap the contact you want to share, tap Share. 2. This menu allows you to choose how you would like to share the contacts. Available options will depend on the applications and services installed. Creating a contact 1.

  • Page 36: Linking Contacts

    Linking contacts As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list. 1. Swipe up on the home screen, tap 2.

  • Page 37: Messaging

    Messaging Use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the messaging screen From the home screen, tap The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread. • Tap to write a new text or multimedia message.

  • Page 38: Replying To A Message

    5. Tap to send your message. Note: You can also include email addresses as recipients for multimedia messages. Replying to a message Messages you receive are added to existing threads of the same number. If the new message comes from a new number, a new thread is created. 1.

  • Page 39: Changing Message Settings

    Changing message settings The phone’s message settings are pre-configured for you to use immediately. > Settings from the Messaging screen. To change them, tap...

  • Page 40: Email

    Email Email. Receive and send emails Swipe up on the home screen, tap from your webmail or other accounts using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Setting up the first email account 1.

  • Page 41: Responding To An Email

    Responding to an email Reply to or forward a message that you recieve. You can also delete messages and manage them in other ways. Replying to or forwarding an email 1. Open the email you want to reply to or forward. 2.

  • Page 42: Writing And Sending An Email

    Writing and sending an email 1. Open your email Inbox and tap Note: If you have more than one email account added on the phone, tap the sender line to select the account you want to use for sending the message.

  • Page 43: Changing General Email Settings

    Editing an email account Change a number of settings for an account, including how often you check for email, how you’re notified of new emails, your email signature, and details about the servers the account uses to send and receive email. 1.

  • Page 44: Connecting To The Internet

    Connecting to the Internet Your phone’s impressive networking capabilities allow you to access the Internet or your corporate network with ease. You can use default connection settings to connect to the Web via your mobile network or Wi-Fi. The mobile data connection can be enabled/disabled manually. Swipe up on the home screen, tap Settings >...

  • Page 45: Connecting To A Wi-Fi Network

    1. Swipe up on the home screen, tap Settings > Network & internet > Wi-Fi. 2. Slide the Wi-Fi switch to the position to turn on Wi-Fi. Connecting to a Wi-Fi network 1. Swipe up on the home screen, tap Settings > Network & internet > Wi-Fi. The Wi-Fi access points, or “hotspots,”...

  • Page 46: Checking The Wi-Fi Network Status

    Checking the Wi-Fi network status Check the Wi-Fi network by looking at the icon in the status bar. Or tap the access point that the phone is currently connected to in the Wi-Fi screen. You can then check the network status from the pop-up window. Connecting to a WPS network Wi-Fi Protected Setup (WPS) is a feature that makes it easy to add your phone to the access points which supply WPS.

  • Page 47: Connecting To Virtual Private Networks

    Method two: PIN 1. Swipe up on the home screen, tap Settings > Network & internet > Wi-Fi > Wi-Fi preferences. 2. Slide the Wi-Fi switch to the position. > Advanced > WPS Pin Entry. 3. Tap 4. The WPS PIN displays on the screen. Enter the PIN into the access point’s setup page.
  • Page 48 Adding a VPN 1. Swipe up on the home screen, tap Settings > Network & internet > VPN. 2. Tap and fill in the information provided by your network administrator. Note: You need to set a lock screen pattern, PIN, or password before you can use credential storage.

  • Page 49: Browsing The Internet

    Browsing the Internet Use Chrome to view web pages and search for information. Opening a webpage or searching the web 1. Open the Chrome app. 2. Tap the address box at the top of the web page. If the address box isn’t visible, scroll to the top of the webpage.

  • Page 50: Using Multiple Browser Tabs

    Using multiple browser tabs Open several web pages at the same time (one page in each tab) and switch between them freely. Opening a new browser tab > . A new browser window opens and the homepage is loaded. Switching between tabs >...

  • Page 51: Downloading Files

    Downloading files 1. Long press an image or a link to a file or to another web page. 2. In the menu that opens, tap Download image or Download link. The downloaded files are saved to your phone or the microSD card. You can view or open the downloaded files by swiping up on the home screen >...

  • Page 52: Mobile Hotspot & Tethering

    Mobile Hotspot & Tethering Share your phone's mobile data connection with a single computer via a USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot. Warning: The functions below may incur additional network charges from your network operator.

  • Page 53: To Rename Or Secure Your Portable Hotspot

    To rename or secure your portable hotspot When Mobile Hotspot is activated, you can change the name of your phone's Wi-Fi network (SSID) and secure its Wi-Fi network. • Tap Settings > Network & internet > Tethering & mobile hotspot > Mobile hotspot settings >...

  • Page 54: Using Wi-Fi Direct

    Using Wi-Fi Direct Wi-Fi Direct allows two devices to establish a direct, peer-to-peer Wi-Fi connection without requiring a wireless router. Connecting to another device via Wi-Fi Direct 1. Swipe up on the home screen, tap Settings > Network & internet > Wi-Fi. 2.

  • Page 55: Receiving Data Via Wi-Fi Direct

    Receiving data via Wi-Fi Direct When an attempt to transfer data via Wi-Fi Direct is received, you can see a notification in the status bar. Tap Accept to start receiving the data. Received files are stored automatically in a dedicated folder (WiFiShare, for instance) in the phone storage or microSD directory.

  • Page 56: Bluetooth

    Bluetooth Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 32 feet (10 meters). The Bluetooth devices must be paired before the communication is performed. Turning Bluetooth on/off 1.

  • Page 57: Pairing With Another Bluetooth Device

    Pairing with another Bluetooth device 1. Swipe up on the home screen, tap Settings > Connected devices > Bluetooth. 2. Slide the Bluetooth switch to the position if Bluetooth is off. Your phone automatically scans for and displays the IDs of all available Bluetooth >...

  • Page 58: Sending Data Via Bluetooth

    Sending data via Bluetooth 1. Open the appropriate application and select the file or item you want to share. 2. Select the option for sharing via Bluetooth. The method may vary by application and data type. 3. Tap a Bluetooth device the phone has paired with or wait for it to search for new devices and tap one of them.

  • Page 59: Entertainment

    Entertainment You can use your phone to take photos and record videos. Photos and videos are stored to the phone’s microSD card or the phone’s internal storage. You can copy them to your computer or access them in the Gallery. Capturing a photo 1.
  • Page 60 Number Function Tap to update filter settings. Tap to enable/disable HDR mode. Tap to set a timer. Tap to turn camera flash on/off. Tap to open Gallery. Tap to take a photo. Tap to switch between front/back camera. Tip: You can pinch or spread on the screen to zoom in or zoom out. 3.

  • Page 61: Adjusting Camera Settings

    Adjusting camera settings • VIDEO: Tap to start recording a video. • PHOTO: Enable Auto mode. > Tap the icon to access Camera settings: • Picture size: Set the phone size. • Video quality: Tap to choose video quality. • EIS: Switch the toggle to enable the Electronic Image Stabilization (EIS) feature.

  • Page 62: Recording A Video

    2. You can either let the camera autofocus on the center of the screen or touch another area on the screen that you want to focus on. 3. Tap to take the photo. Recording a video 1. Swipe up on the home screen, tap Camera. to the left to access VIDEO.
  • Page 63 Google Play Music Tap a song in the music library to listen to it. The following playback screen appears.        ...

  • Page 64: Using Your Gallery

    Number Function Tap to enter Search Google Play Music. Tap to access the song list where you can change the play sequence.  T ap to access more options. Tap the thumbs up key to like a song. Tap to play the previous song. Tap to play or pause.
  • Page 65       Number Function Return to the album. Tap to delete. Add the photo to favorite. Edit the photo. Share the photo. Tap to access more options.

  • Page 66: Applications

    Applications Google Apps Enjoy these apps from Google. Note: Certain apps require a Google Account. Visit google.com to learn more. Chrome Use Google Chrome to browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your tablet. Visit google.com/chrome/browser/mobile to learn more.
  • Page 67 Maps Use Google Maps to find your current location, get directions, and other location-based information. Note: You must enable location services to use Maps. For more information, see Location Services. Visit google.com/maps to learn more. Photos This application automatically backs up your photos and videos to your Google+ account.

  • Page 68: Calculator

    YouTube View and upload YouTube videos right from your device. Visit youtube.com to learn more. Calculator Swipe up on the home screen, tap Calculator to use the phone’s convenient built-in calculator for some basic as well as advanced mathematical equations. Clock Swipe up on the home screen, tap Clock to use a series of timing tools.

  • Page 69: Downloads

    Using the Stopwatch and Timer in the Clock app to use the stopwatch or the timer. Stopwatch allows you to record lap times, while Timer allows you to set a time and count down to zero. Downloads The Downloads app keeps a record of the files you have downloaded using the apps such as Browser or Gmail.

  • Page 70: Phone Settings

    Phone settings Settings. The Settings app contains Swipe up on the home screen, tap most of the tools for customizing and configuring your phone. Network & internet Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections. When Wi-Fi is on, tap >...

  • Page 71: Connected Devices

    Tethering & mobile hotspot: Enable to share your phone's mobile data connection with a single computer via a USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot. VPN: Set up and connect to virtual private networks. Airplane mode: Swipe the On/Off switch to turn airplane mode on or off.
  • Page 72 Smart Manager Tap to view details about storage used by apps, images, etc. and manage space on your phone. Tap to view the total memory and the memory used by applications. Display • Brightness level: Set the brightness of the display. • Adaptive brightness: Optimize brightness level for available light.

  • Page 73: Security & Location

    • Phone ringtone: Touch to set your incoming call ringtone. • Default notification sound: Touch to set the default sound for notifications. • Default alarm sound: Touch to set your alarm ringtone. • Other sounds: Touch to set dial pad tones, screen locking sounds, charging sounds, touch sounds and vibrate on touch.
  • Page 74 • Screen lock: Touch to set your screen unlock method. For example, you can unlock your phone by sliding the screen, entering a password, or drawing a pattern, etc Touch for further setting of screen lock. You can make pattern visible, select the duration to lock the phone after the screen is off, or input owner information which will display on the locked screen..
  • Page 75 • Screen pinning: When this function is enabled, you can always keep a window in view by touching the Recent apps key and then the pin icon. In this case, the user cannot go to any other window or open any other app. To stop pinning a window in view, long press both the Back and Recent apps key together, then entering your screen unlock password or drawing your unlock pattern.

  • Page 76: System

    System Language & input • Language: Touch to select the language and the region you want. • Virtual keyboard • Google keyboard: The Google keyboard settings apply to the onscreen keyboard that is included with your phone. The correction and capitalization features affect only the English version of the keyboard.
  • Page 77 • Language: This will show status of your default language. • Speech rate: Touch to open a dialog where you can select how quickly you want the synthesiser to speak. • Pitch: Adjust the tone of the spoken text. Gestures Jump to camera Touch the switch to active jump to camera.
  • Page 78 Reset options • Network settings reset: Reset all network settings including Wi-Fi, Bluetoothand other network settings to factory defaults. • Reset app preferences: Reset your personal settings; no data or media will bedeleted • Factory data reset: Reset your phone to factory default settings. All of yourpersonal data from the phone’s internal storage will be erased.

  • Page 79: Updating Software

    Updating software FOTA Update Settings. 1. Swipe up on the home screen, tap 2. Tap Cricket Software Update > Check for Updates, and the phone will search for the latest software. Your phone will automatically download the update package. You can choose to install or ignore the updates. Note: All personal information will be saved following the update process.

  • Page 80: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution...
  • Page 81 Problem Possible causes Possible solution Battery not The battery or battery charger is Contact the dealer. charging damaged. The phone’s temperature is below Adjust the environment to avoid 32°F or higher than 104°F. extremes of temperature. Poor contact between the battery Check all connectors to make and charger.
  • Page 82 Problem Possible causes Possible solution Unable to The nano-SIM card is invalid. Contact your service provider. connect to the You are not within the network’s Check the service area with your network service area. service provider. Poor signal. Move to an open space, or if you are inside a building, move closer to a window.

  • Page 83: For Your Safety

    For your safety General safety Don’t make or receive handheld calls while driving. And never text Don’t use at gas stations. while driving. Keep your phone at least half an Your phone may produce inch (10 mm) away from your ear a bright or flashing light.

  • Page 84: Fcc Rf Exposure Information (Sar)

    FCC RF Exposure Information (SAR) This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States. During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with the separation of 10 mm.

  • Page 85: Fcc Compliance

    While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirements. SAR compliance for body-worn operation is based on a separation distance of 10 mm between the unit and the human body. Carry this device at least 10 mm away from your body to ensure RF exposure level compliant or lower to the reported level.
  • Page 86 This mobile phone has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 87: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    Hearing Aid Compatibility (HAC) regulations for mobile phones In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants. Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone’s antenna, backlight, or other components.
  • Page 88 This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids.

  • Page 89: Ctia

    CTIA a) Do not disassemble or open crush, bend or deform, puncture or shred. b) Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. c) Only use the battery for the system for which it is specified.

  • Page 90: Distraction

    Distraction Driving Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands-free kit) can cause distraction and lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving.
  • Page 91 • Do not drop, throw, or try to bend your phone or its accessories. • Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories. • Do not paint your phone or its accessories. • Do not attempt to disassemble your phone or its accessories.
  • Page 92 Antenna Do not touch the antenna unnecessarily. Normal use position When placing or receiving a phone call, hold your phone to your ear, with the bottom toward your mouth. Air bags Do not place a phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and serious injury could result.

  • Page 93: Electrical Safety

    • Use the special features that are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text. • Take lots of breaks to stretch and relax. Emergency calls This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions.

  • Page 94: Interference

    Connection to a car Seek professional advice when connecting a phone interface to the vehicle electrical system. Faulty and damaged products Do not attempt to disassemble the phone or its accessories. Only qualified personnel can service or repair the phone or its accessories. If your phone (or its accessories) has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center.
  • Page 95 Hearing aids People with hearing aids or other cochlear implants may experience interference noise when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source, increasing the separation between them may reduce the interference.

  • Page 96: Explosive Environments

    Interference in cars Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. Explosive environments Gas stations and explosive atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment.

  • Page 97: Specifications

    Specifications Handset specifications are shown in the following table. Network frequency GSM: 850/900/1800/1900 UMTS: B/2/4/5 LTE: 2/4/5/12 (band12 by MFBI) Operating system Android O Display 5.0'' FWVGA 480x854 resolution Processor MT6739WM Memory 2 GB RAM, up to 16 GB ROM microSD support up to max 32GB Wi-Fi 802.11b/g/n...

  • Page 98: 12 Month Limited Warranty

    12 month limited warranty TCL Communications Ltd. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent.
  • Page 99 • Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation; • Removal or altering of the wireless device’s event labels or serial numbers (IMEI);...
  • Page 100 How to obtain Hardware Service within the terms of this warranty: Create a user profile (alcatel.finetw.com) and then create an RMA for the defective device. Ship the device with a copy of the original proof of purchase (e.g.original copy of the dated bill of sale, invoice) with the owner's return address (No PO Boxes accepted), wireless carrier’s name, alternate daytime...

  • Page 101: Electronic Recycling

    Electronic Recycling For more information on Electronic Recycling, please: 1) Visit Alcatel Electronic Recycling Program website at https://us.alcatelmobile.com/electronic-recycling-program, or 2) Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada) Alcatel partners with Call2Recycle to offer a safe and convenient battery ®...

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