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Summary of Contents for Mobeye WaterGuard CM2300
- Page 1 USER MANUAL ® Mobeye WaterGuard CM2300 SW version 5.n...
- Page 2 • Do not let it fall from height. • Do not use in an environment where any inflammable gases, vapors or dust are present or could be present. • Repair of the device may only be carried out by people, trained for Mobeye ® repair.
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Page 3: Table Of Contents
Connect the water sensor Connect an external power supply (optionally) Connect a sensor to the inputs (optionally) 4. Programming when using the Mobeye SIM and portal Sign up in the Mobeye Internet Portal Register the Mobeye SIM card Enter the program mode... - Page 4 7. List of SMS commands for programming with own SIM List of SMS commands Switching on/off Confirmation of the alarm message System reset SMS reports when using own SIM card Technical messages 8. Status feedback...
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Page 5: General Description
First of all you’ll have to choose a SIM card to place in the device. You can use the Mobeye SIM card or your own SIM card. The Mobeye SIM card provides access to the Mobeye Internet Portal. In this management environment the device is given additional functions such as online programming, status and history display, more options for forwarding messages and it will monitor test messages (keep alive). -
Page 6: Standard Behaviour
The Portal forwards the alarm as text message and/or e-mail to the ‘alarm contacts’. - As soon as the water detection has ended, a message is sent to the Mobeye Internet Portal. The Portal forwards the alarm as SMS message and/or e-mail. -
Page 7: Mobeye Waterguard With Own Sim Card
- When the batteries need to be replaced, the Mobeye WaterGuard sends a ‘low battery’ SMS text message to the first telephone number (administrator). - When an external power supply is used and a power failure occurs, the Mobeye WaterGuard sends a ‘power failure’ SMS text message to the first telephone number. -
Page 8: Getting Started
3. GETTING STARTED To get started with the Mobeye WaterGuard, at least the following steps need to be taken in the following order: 1. Insert the SIM card 2. Connect the water sensor 3. Insert the batteries 4. Connect an external power supply (optionally) 5. -
Page 9: Insert The Batteries
NC (please refer to paragraph 5.6). 3.4 CONNECT AN EXTERNAL POWER SUPPLY (OPTIONALLY) Although the Mobeye WaterGuard is designed to run on batteries, it is possible to use an external power supply. In this mode the module is always connected with the GSM network and therefore always in program mode. -
Page 10: Connect A Sensor To The Inputs (Optionally)
switches off and only establishes network connection when it needs to send an alarm notification, test message or low battery alert. Connect the external power adapter (or any other regulated 12VDC power supply) to the power input of the connector (press on the green pins to connect the wires): - V+ (black lead with white stripe) to “+”... -
Page 11: Programming When Using The Mobeye Sim And Portal
You will receive an e-mail to confirm the new account. After confirmation login on the portal. If you do not receive this e-mail, please check your spam box or ask Mobeye (info@mobeye.com). 4.2 REGISTER THE MOBEYE SIM CARD... -
Page 12: Enter The Program Mode
3 seconds. 4.4 ACTIVATE THE DEVICE IN THE PORTAL If the LED on the outside flashes once per second, you activate the device in the Mobeye Internet Portal by clicking ‘Activate device’, which is written behind the registered SIM card. Contract SIM card + portal “Monitoring”... -
Page 13: Configuration And Synchronisation
The device settings can be programmed in the Mobeye Internet Portal. In this way you prepare the settings, to be picked up by the device. Since the Mobeye device is leading in the communication between the portal and the device, the data synchronisation is done after: 1) any message to the portal (e.g. - Page 14 Device Settings The device settings can be changed via the Mobeye Internet Portal. To do this, click on the "edit" icon and type in the security code (factory setting is "1111"). See chapter 5 for the description per setting. After saving the new settings, they must be retrieved by the device (synchronized).
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Page 15: Switching On/Off
4.7 SWITCHING ON/OFF After the previous steps the Mobeye WaterGuard is ready for use. It is armed (switched on) automatically. In order to switch off (disarm) the Mobeye WaterGuard: - Press the on/ off button at the upper side for 1 second. The green LED switches off to indicate the disarmed status. -
Page 16: System Reset
The security code is back to factory settings as well. The SIM card is now disconnected and is visible on the "Add device" screen. The SIM card can be used again in another (or the same) Mobeye device in combination with the portal. -
Page 17: Possible Settings
The Mobeye WaterGuard has many setting options that influence the behaviour of the module. If connected on the Mobeye Internet Portal, the settings are prepared in the portal (see chapter 4). If your own SIM card is used, programming is done via SMS commands (see chapter 7). -
Page 18: Alarm Delay Time
5.4 ALARM DELAY TIME The input delay time defines the time that the sensor or input is triggered before an alarm is initiated. If the input returns to the non-alarm status within the delay time, no alarm is sent. The time can be set between 0 and 999 seconds. As default, the input delay time for the water leak sensor is set to 30 seconds. -
Page 19: Power Failure Message
5.8 POWER FAILURE MESSAGE If the Mobeye WaterGuard is powered externally and the power fails, it is able to make phone calls and/or send textual messages. There are three configuration options: Alert, Alarm, Off. Mobeye SIM/Portal Own SIM Alert Message via portal... -
Page 20: Test Message
When using the Mobeye Internet Portal: The Mobeye WaterGuard can send regular test messages (keep alive) to the Mobeye Internet Portal, to ensure the proper functioning of the unit. The test message will also be sent if the unit is disarmed. The Mobeye Internet Portal expects the test message and checks the timely receipt. -
Page 21: Programming When Using Own Sim Card
In this low power mode the LED flashes once per 3 seconds. 6.2 PROGRAM AT LEAST ONE TELEPHONE NUMBER The Mobeye WaterGuard is able to send messages up to 5 telephone numbers. The first telephone number (TEL1) belongs to the administrator. Technical messages (such as battery low) are sent to the administrator only. -
Page 22: Programming The Settings By Sms
unit will recognize this number and store it as administrator (TEL1). The administrator will receive a confirmation SMS text message including the security code. This code is needed to program the other settings in the unit. NB: For this way of programming the number recognition in the administrator’s phone must be ‘on’. -
Page 23: List Of Sms Commands For Programming With Own Sim
Set telephone number for TEL1: Empty alarm messages TEL5: Delete telephone number DEL1 DEL5 Identification text NAME: 20 characters Mobeye Call on/off CALL: ON, OFF SMS on/off SMS: ON, OFF Input type input 1 TYPEIN1: NO, NC Input type input 2... -
Page 24: Switching On/Off
1111 del1 Be aware of the space between “1111” and the command. 7.2 SWITCHING ON/OFF After the previous steps the Mobeye WaterGuard is ready for use. It is armed (switched on) automatically. In order to switch off (disarm) the Mobeye WaterGuard: - Press the on/ off button at the upper side for 1 second. -
Page 25: Confirmation Of The Alarm Message
In order to switch on (arm) the Mobeye WaterGuard: - Press the on/ off button at the upper side for 1 second. The green LED blinks once every 3 seconds (battery-powered) or stays ‘on’ continuously (in case of an external power supply). -
Page 26: Sms Reports When Using Own Sim Card
The signal strength of the used mobile network can be requested. If the network is weak, it is advised to use a SIM card of another network provider or an external GSM antenna (a Mobeye accessory). The GSM signal strength can be requested by sending following SMS text message:... -
Page 27: Technical Messages
7.6 TECHNICAL MESSAGES In the event of technical issues the administrator receives an SMS message. Possible technical messages are: Message Reason Low batteries, external power Power is available, batteries need to be supply OK replaced. No external power supply, No external power supply, batteries are able to batteries OK take over operation in low power mode. -
Page 28: Status Feedback
8. STATUS FEEDBACK LED pattern Status Required action Blinking green, 1 second Module not configured Configure at least one on / 1 second off telephone number. 1 green flash every 3 Module is switched on, No action required. seconds powered by batteries Green LED stays on Module is switched on, No action required. - Page 29 Publisher. Reprinting, even in summary, is prohibited. This user manual meets the technical requirements at the moment of printing. Changes in technology and equipment are reserved. © Copyright 2019 by Mobeye, version CM2300C-EN191111...
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