Samsung SM-T713 User Manual
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Samsung SM-T713 User Manual

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SM-T713
SM-T813
User Manual
English (EU). 04/2017. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-T713

  • Page 1 SM-T713 SM-T813 User Manual English (EU). 04/2017. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Controlling the touchscreen My Files Home screen Memo Lock screen Clock Notification panel Calculator Entering text Google apps Screen capture Opening apps Multi window Samsung account Transferring data from your previous device Device and data management QUICK CONNECT Sharing features...
  • Page 3 Table of Contents Settings Introduction Connections Sound Notifications Display Wallpaper Advanced features Device maintenance Apps Lock screen and security Cloud and accounts Google Accessibility General management Software update User manual About device Appendix 100 Troubleshooting 105 Removing the battery...

  • Page 4: Read Me First

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5 • B e careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.

  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 8 Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models. • I f the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.

  • Page 9: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 10: Device Layout

    Power key Touchscreen Volume key Home key (Fingerprint Microphone (SM-T813 recognition sensor) model only) Memory card tray Recents key Back key Loud speaker Loud speaker Headset jack Multipurpose jack Microphone (SM-T713 model only) GPS antenna Push clip Rear camera Push clip...
  • Page 11 – If you attach metallic stickers on the antenna area of the device – If you attach a device cover made with metallic material to the device • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 12: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 13 Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Device maintenance → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.
  • Page 14 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.

  • Page 15: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 16 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 17: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps → Settings → Device maintenance → Storage → → Storage settings →...

  • Page 18: Controlling The Touchscreen

    Basics Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 19 Basics Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

  • Page 20: Home Screen

    Basics Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.
  • Page 21 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
  • Page 22 Basics Removing items Tap and hold an item, and then drag it to Remove shortcut, Delete, or Remove at the top of the screen. Creating folders Create folders and gather similar applications to quickly access and launch apps. On the Home screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps.
  • Page 23 Basics Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.
  • Page 24 Basics Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. To change the folder colour, tap To add more apps to the folder, tap ADD, tick the apps, and then tap ADD. You can also add an app by dragging it to the folder on the Apps screen.
  • Page 25 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

  • Page 26: Lock Screen

    Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. The screen is locked with Swipe, the default screen lock method. Press the Power key or the Home key and swipe in any direction to unlock the screen.

  • Page 27: Notification Panel

    Samsung account. • I f the unlock code is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 28 Basics You can use the following functions on the notification panel. Switch between user accounts or add new user accounts. Launch Settings. Quick setting buttons Tap a notification and perform various actions. Clear all notifications. Block notifications from apps. Using quick setting buttons Tap quick setting buttons to activate certain features.

  • Page 29: Entering Text

    Basics Finder Search for a variety of content with a keyword or search for nearby devices. Searching for content or nearby devices Open the notification panel, swipe downwards on the notification panel, and then tap Search tablet and scan for nearby devices. Enter a keyword in the search field or tap and say a keyword.
  • Page 30 Basics Changing the input language → Languages and types → MANAGE INPUT LANGUAGES, and then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Additional keyboard functions Tap and hold to use various functions.
  • Page 31 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 32: Screen Capture

    Basics Screen capture Capture a screenshot while using the device. Capturing screenshots Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. You can also capture screenshots by swiping your hand to the left or right across the screen. If this feature is not activated, open the Apps screen, tap Settings →...

  • Page 33: Opening Apps

    Basics Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open an app from the list of recently used apps, tap and select a recent app window. Closing an app and drag a recent app window to the left or right to close it. To close all running apps, tap CLOSE ALL.
  • Page 34 Basics Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap MORE APPS and select an app.
  • Page 35 Basics Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.
  • Page 36 Basics Minimising the split screen view Press the Home key to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.

  • Page 37: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.

  • Page 38: Transferring Data From Your Previous Device

    Basics Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. On the Apps screen, tap Settings → Cloud and accounts → Accounts. Tap Samsung account, and then tap → Remove account → OK.
  • Page 39 Follow the on-screen instructions to transfer data from your previous device. Transferring backup data from a computer Back up data from your previous device to a computer and import the data to your device. On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
  • Page 40 Basics On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.

  • Page 41: Device And Data Management

    Basics Device and data management Connecting the device to a computer for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
  • Page 42 On the Apps screen, tap Settings → Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.

  • Page 43: Quick Connect

    Basics Using a Google account On the Apps screen, tap Settings → Cloud and accounts → Backup and restore and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account. To add the backup account, tap Add account. To restore data using a Google account, tap the Automatic restore switch to activate it.
  • Page 44 Basics Connecting to other devices Open the notification panel, swipe downwards on the notification panel, and then tap Search tablet and scan for nearby devices. Tap QUICK CONNECT. The Wi-Fi and Bluetooth features will be activated and the device will automatically search for nearby devices.
  • Page 45 Basics Tap QUICK CONNECT. Select the TV. The list of features you can use with the TV appears. Select a feature and follow the on-screen instructions to use the feature. Available features may vary depending on the TV. • V iew tablet on TV (Smart View): View your device’s content on the TV screen. You may need to activate the Screen Mirroring feature on the TV depending on the TV you want to connect.

  • Page 46: Sharing Features

    Basics Sharing features Share content by using various sharing options. The following actions are an example of sharing images. Tap Gallery on the Apps screen. Select an image. Tap Share and select a sharing method, such as Bluetooth and email. You can also use the following options: •...

  • Page 47: Applications

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.
  • Page 48 Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap → Edit. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings →...

  • Page 49: Contacts

    Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Tap Contacts on the Apps screen. and select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields.
  • Page 50 Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. On the Apps screen, tap Settings → Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts On the Apps screen, tap Contacts.
  • Page 51 Applications Sharing contacts You can share contacts with others by using various sharing options. Tap Contacts on the Apps screen. Tap → Share. Tick contacts and tap SHARE. Select a sharing method. Merging duplicate contacts When you import contacts from other storages, or sync or move contacts to other accounts, your contacts list may include duplicate contacts.

  • Page 52: Internet

    Applications Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.

  • Page 53: Email

    Applications Using secret mode In secret mode, you can separately save and manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode Tap → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode.

  • Page 54: Camera

    Applications Follow the on-screen instructions to complete the setup. → → Add account. To set up another email account, tap → If you have more than one email account, you can set one as the default account. Tap → → Set default account. Sending emails to compose an email.
  • Page 55 Applications Launching Camera Tap Camera on the Apps screen. Some camera features are not available when you launch Camera from the locked screen or when the screen is turned off while the security features are activated. Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filter effects.
  • Page 56 Applications Viewing shooting modes On the preview screen, swipe from the left to the right to open the shooting modes list. Viewing filter effects On the preview screen, swipe from the right to the left to open the filter effects list. You can apply a unique feel to your photos or videos.
  • Page 57 Applications • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions.
  • Page 58 Applications Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the shooting modes list, tap Auto. Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value.
  • Page 59 Applications Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
  • Page 60 Applications Continuous shot Take a series of photos of moving subjects. On the shooting modes list, tap Continuous shot. Tap and hold to take several photos continuously. HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR (Rich tone).
  • Page 61 Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot.
  • Page 62 Applications COMMON • T imer: Select the length of the delay before the camera automatically takes a photo. • F ull screen view (16:9): Set the device to preview photos or videos using the full screen ratio. • G rid lines: Display viewfinder guides to help composition when selecting subjects. •...

  • Page 63: Gallery

    Applications Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others. Viewing images and videos Viewing images On the Apps screen, tap Gallery → PICTURES. Select an image.
  • Page 64 Applications To hide or show the menus, tap the screen. You can create a GIF animation or collage from multiple images. Tap → Animate or Collage, and then select images. You can select up to six images for your collage. Viewing videos Tap Gallery on the Apps screen.
  • Page 65 Applications Viewing albums You can sort the images and videos saved in your device by folder or album. The animations or collages you have created will also be sorted in your folders on the albums list. On the Apps screen, tap Gallery → ALBUMS and select an album. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.
  • Page 66 Applications Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.

  • Page 67: Game Launcher

    Applications Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Add games. Reduce the battery usage for playing games.
  • Page 68 Applications Removing a game from Game Launcher Tap and hold a game and tap Remove. Activating game power saving mode When you activate game power saving mode, the device will lower games’ resolution and frame rate to reduce battery consumption. On the Apps screen, tap Game Launcher →...

  • Page 69: Calendar

    Applications To show the icon on the game screen again, open the notification panel and tap the Game Tools notification. Mute notification sounds and display only notifications for emergency alerts. Lock the Recents and Back keys. Dim and lock the game's Game Tools icon screen.
  • Page 70 Syncing events and tasks with your accounts On the Apps screen, tap Settings → Cloud and accounts → Accounts, select an account service, select the account to sync with, and then tap Calendar (Samsung account) or Sync Calendar. To add accounts to sync with, open the Apps screen and tap Calendar → → Manage calendars →...

  • Page 71: My Files

    Applications My Files Access and manage various files stored in the device. On the Apps screen, tap My Files. View files that are stored in each storage. You can also view files in your device or a memory card by category. To free up the device’s storage, tap →...

  • Page 72: Clock

    Applications Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM On the Apps screen, tap Clock → ALARM. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE.

  • Page 73: Calculator

    Applications STOPWATCH On the Apps screen, tap Clock → STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER On the Apps screen, tap Clock →...
  • Page 74 Applications Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. Maps Find your location on the map, search the world map, and view location information for various places around you. Play Music Discover, listen to, and share music on your device.

  • Page 75: Introduction

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 76 Settings Tap CONNECT. • O nce the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET.
  • Page 77 SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 78 Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
  • Page 79 Settings Unpairing Bluetooth devices On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Tablet visibility Allow other devices to find your device to share content with you. When this feature is activated, your device will be visible to other devices when they search for available devices using their Transfer files to device option.
  • Page 80 Settings Location Change settings for location information permissions. On the Settings screen, tap Connections → Location. • L ocating method: Select a network to use for locating your device. • I mprove accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated.
  • Page 81 Settings Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Settings screen, tap Connections → More connection settings → Printing → Download plug-in. Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the printer plug-in and tap the switch to activate it.

  • Page 82: Sound

    Settings Sound Change settings for various sounds on the device. On the Settings screen, tap Sound. • S ound mode: Set the device to use sound mode or silent mode. • V olume: Adjust the volume level for music and videos, system sounds, and notifications. •...

  • Page 83: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A uto brightness: Adjust the brightness of the display automatically. • S creen mode: Change the screen mode to adjust the display’s colour and contrast. •...

  • Page 84: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features. • A ccessories: Change the accessory settings. •...

  • Page 85: Device Maintenance

    Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimisation feature On the Settings screen, tap Device maintenance →...
  • Page 86 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • T he usage time left shows the time remaining before the battery power runs out.

  • Page 87: Apps

    Settings Memory On the Settings screen, tap Device maintenance → Memory. To speed up your device by reducing the amount of memory you are using, tick apps from the apps list, and tap CLEAN NOW. Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device maintenance →...
  • Page 88 • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.
  • Page 89 If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 90 Tick fingerprints to delete and tap REMOVE. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprints.
  • Page 91 Settings Using fingerprints to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving. This feature is only available for webpages that you access via the Internet app. On the Settings screen, tap Lock screen and security → Fingerprints. Unlock the screen using the preset screen lock method.
  • Page 92 Settings Private mode Hide personal content in your device to prevent others from accessing it. Activating private mode On the Settings screen, tap Lock screen and security → Private mode, and then tap the switch to activate it. If you are activating private mode for the first time, follow the on-screen instructions to set up a private mode access code.

  • Page 93: Cloud And Accounts

    Cloud and accounts Introduction Sync, back up, or restore your device’s data using Samsung Cloud, or reset your device. You can also register and manage accounts, such as your Samsung account or Google account. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.
  • Page 94 Settings Samsung Cloud You can manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data. On the Settings screen, tap Cloud and accounts → Samsung Cloud.
  • Page 95 Settings Removing accounts On the Settings screen, tap Cloud and accounts → Accounts, select an account name, select the account to remove, and then tap → Remove account. Users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more.
  • Page 96 On the Settings screen, tap Cloud and accounts → Backup and restore. SAMSUNG ACCOUNT • B ackup settings: Back up your personal information and app data to Samsung Cloud. You can also set the device to automatically back up data.

  • Page 97: Google

    Settings GOOGLE ACCOUNT • B ack up my data: Set the device to back up settings and app data to the Google server. • B ackup account: Set up or edit your Google backup account. • A utomatic restore: Set the device to automatically restore settings and app data from the Google server when apps are reinstalled.

  • Page 98: General Management

    • R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.

  • Page 99: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About device Access your device’s information. On the Settings screen, tap About device. • S tatus: View various device information, such as Wi-Fi MAC address and serial number. •...

  • Page 100: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 101 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 102 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 103 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 104 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

  • Page 105: Removing The Battery

    • S amsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.
  • Page 106 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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