Samsung SM-T710 User Manual

Samsung SM-T710 User Manual

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SM-T710
SM-T810
User Manual
English (EU). 05/2016. Rev.1.0
www.samsung.com

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Table of Contents
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Summary of Contents for Samsung SM-T710

  • Page 1 SM-T710 SM-T810 User Manual English (EU). 05/2016. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Home screen SideSync Lock screen Music Notification panel Video Entering text My Files Screen capture Memo Opening apps Clock Multi window Calculator Samsung account Google apps Transferring data from your previous device Device and data management Quick connect Sharing features...
  • Page 3 Table of Contents Settings Appendix Introduction 105 Troubleshooting Wi-Fi 110 Removing the battery Bluetooth Flight mode Data usage More connection settings Smart Manager Applications Sound Notifications Do not disturb Display Advanced features Users Wallpaper Home screen Lock screen and security Privacy 100 Accessibility 101 Accounts...
  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 6: Device Layout

    Power key Touchscreen Volume key Home key (Fingerprint Microphone (SM-T810 recognition sensor) model only) Memory card tray Recents key Back key Loud speaker Loud speaker Headset jack Multipurpose jack Microphone (SM-T710 GPS antenna model only) Push clip Rear camera Push clip...
  • Page 7 – If you attach metallic stickers on the antenna area of the device – If you attach a device cover made with metallic material to the device • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 8: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 9 Basics After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.
  • Page 10 • W hile charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 11: Power Saving Mode

    Basics Power saving mode Save the battery power by limiting the device’s functions. On the Home screen, tap Apps → Settings → Battery → Power saving mode, and then tap the switch to activate it. To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Start power saving and select an option.
  • Page 12: Memory Card (Microsd Card)

    Basics Memory card (microSD card) Installing a memory card Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 13: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 14: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps → Settings → Storage → SD card → Format → FORMAT. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card.
  • Page 15: Touchscreen

    Basics Touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 16 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
  • Page 17 Basics Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.
  • Page 18: Home Screen

    Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right. The Home screen may appear differently depending on the region or service provider.
  • Page 19 Basics Home screen options On the Home screen, tap Apps → Settings → Home screen to access the available options. Alternatively, on the Home screen, tap and hold an empty area. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
  • Page 20 Basics Moving items Tap and hold an item on the Home screen, and then drag it to a new location. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. To move the item to another panel, drag it to the side of the screen. To move an item more easily, tap and hold an item, and drag it to Move apps at the top of the screen.
  • Page 21: Apps Screen

    Basics Tap Enter folder name and enter a folder name. To change the folder colour, tap , tick the apps, and then tap ADD. You can also add To add more apps to the folder, tap an app by dragging it to the folder on the Home screen. To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.
  • Page 22 Basics Creating folders Create folders and gather similar applications to quickly access and launch apps you want. This feature may not be available depending on the region or service provider. On the Apps screen, tap EDIT. Tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps.
  • Page 23: Searching For Items

    Basics Searching for items You can search for items on the Apps screen. On the Apps screen, tap SEARCH and enter characters. The device will search for and display the items containing the characters you entered. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
  • Page 24: Lock Screen

    • N one: Do not set a screen lock method. • F ingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.
  • Page 25: Notification Panel

    Basics Notification panel Using the notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 26 Basics Using quick setting buttons Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons area, or tap to view more buttons. To view more detailed settings, tap and hold a button. → EDIT, tap and hold a button, and then drag it to another To rearrange buttons, tap location.
  • Page 27: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send emails, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Delete a preceding character.
  • Page 28 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Start or pause entering text by voice.
  • Page 29 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 30: Screen Capture

    Basics Screen capture Capture a screenshot while using the device. Capturing screenshots Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. You can also capture screenshots by swiping your hand to the left or right across the screen. If this feature is not activated, open the Apps screen, tap Settings →...
  • Page 31: Opening Apps

    Basics Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open an app from the list of recently used apps, tap and select a recent app window. Closing an app and drag a recent app window to the left or right to close it. To close all running apps, tap CLOSE ALL.
  • Page 32 Basics Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. Swipe to the left or right to select another app to launch. You can also launch the split screen view by tapping and holding...
  • Page 33 Basics Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options: • : Switch locations between app windows. • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.
  • Page 34 Basics • : Minimise the window. • : Maximise the window. • : Close the app. Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows. Pop-up view On the Apps screen, launch an app to use in the pop-up view.
  • Page 35: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.
  • Page 36 Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. On the Apps screen, tap Settings → Accounts.
  • Page 37: Transferring Data From Your Previous Device

    Basics Transferring data from your previous device You can transfer data from a previous device to your device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • M obile version: Transfer data between mobile devices. You can download the app from Galaxy Apps or Play Store.
  • Page 38 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.
  • Page 39: Device And Data Management

    Basics Device and data management Connecting the device to a computer for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
  • Page 40: Backing Up And Restoring Data

    Using a Samsung account On the Apps screen, tap Settings → Backup and reset → Back up my data for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
  • Page 41: Quick Connect

    Basics Using a Google account On the Apps screen, tap Settings → Backup and reset → Back up my data for the Google account, and then tap the switch to activate it. Tap Backup account and select an account as the backup account.
  • Page 42: Sharing Content

    Basics Connecting to other devices Open the notification panel and tap Quick connect. The Wi-Fi and Bluetooth features are activated automatically. → EDIT and tap the If Quick connect is not visible on the notification panel, tap Quick connect switch to activate it. Tap Scan for nearby devices.
  • Page 43: Connecting To A Tv

    Basics Connecting to a TV Connect your device and a TV to view the device’s content on the larger screen. You may be able to use more features depending on the connected TV. Turn on the TV and place your device close to the TV. Open the notification panel and tap Quick connect →...
  • Page 44: Sharing Features

    Basics Streaming content on the registered TV If you register a TV to your device, you can more easily connect to the TV while playing content. When your device recognises the registered TV while you are watching content, the icon will appear on the device.
  • Page 45: Applications

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.
  • Page 46: Managing Apps

    Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings → Applications → Application manager, select an app, and then tap DISABLE or UNINSTALL.
  • Page 47: Contacts

    Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating contacts manually Tap Contacts on the Apps screen. and select a storage location. Enter contact information. • : Add an image. • : Add or delete a contact field. Tap SAVE.
  • Page 48: Searching For Contacts

    Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • S croll up or down the contacts list. • D rag a finger along the index at the left side of the contacts list to scroll through it quickly.
  • Page 49: Internet

    Applications Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
  • Page 50: Changing Security Settings

    Applications Using secret mode In secret mode, you can separately save and manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode Tap MORE → Enable Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode.
  • Page 51: Email

    Applications Email Setting up email accounts Set up an email account when opening Email for the first time. Tap Email on the Apps screen. Enter the email address and password, and then tap SIGN IN. To manually register a company email account, tap MANUAL SETUP. Follow the on-screen instructions to complete the setup.
  • Page 52: Camera

    Applications Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette • D o not take photos or record videos of other people without their permission. •...
  • Page 53 Applications Current mode Preview thumbnail Record a video. Quick settings Take a photo. Switch between the front and rear cameras. Camera settings Shooting modes On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have captured.
  • Page 54 Applications Locking the focus and exposure Strong light/dark contrast and the subject being outside the auto focus area may make it difficult to achieve an appropriate exposure. Lock the focus or exposure and then take a photo. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 55 Applications Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. On the preview screen, tap MODE → Panorama. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
  • Page 56 Applications Viewing virtual shot photos On the preview screen, tap the preview thumbnail. Drag your finger left or right on the screen, or slowly swivel the device left or right to view the subject from different angles. HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas.
  • Page 57 Applications Shot & more Take a series of photos and modify them by applying various effects using the shooting modes. The zoom feature is not available while taking photos in this mode. On the preview screen, tap MODE → Shot & more. The device takes a series of photos and displays the available shooting modes.
  • Page 58 Applications Dual camera When you take a landscape photo with the rear camera, the photo or video captured by the front camera appears in an inset window, or vice versa. Use this feature to take a beautiful landscape photo and a self-portrait simultaneously. On the preview screen, tap MODE →...
  • Page 59 Applications Interval shot Take series of self-portraits at an interval and save photos you want. On the preview screen, tap to switch to the front camera for self-portraits. Tap MODE → Interval shot. Face the front camera lens. When the device detects your face, tap the screen to take a photo of yourself. The device will take four photos at the two-second intervals.
  • Page 60 Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a filter effect to use when taking photos or recording videos. To download more effects, tap Download.
  • Page 61 Applications • S ave pictures as previewed: Invert the image to create a mirror-image of the original scene, when taking photos with the front camera. • V ideo stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video.
  • Page 62: Gallery

    Applications Gallery Introduction View and manage photos and videos stored in the device. Viewing images Tap Gallery on the Apps screen. Select an image. Move to the previous screen. More options Add the image to favourites. Share the image with others. Modify the image.
  • Page 63 Applications Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos On the main Gallery screen, tap and hold an image or a video to delete. Tick the images or videos to delete.
  • Page 64: S Planner

    Applications S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Tap S Planner on the Apps screen. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 65 Applications Creating tasks Tap S Planner on the Apps screen. Tap TASKS. Enter task details and tap TODAY or TOMORROW to set a due date. To add more details, tap Tap SAVE to save the task. Syncing events and tasks with your accounts On the Apps screen, tap Settings →...
  • Page 66: Sidesync

    SideSync Introduction SideSync allows you to easily share your screen and data between Samsung Android smartphones, tablets, and any computers. After you connect your devices, a virtual screen will appear on the connected tablet or computer. You can check notifications from the dashboard or in pop-up windows.
  • Page 67: Connecting To A Computer

    Applications Connecting to computers or smartphones Connecting to a computer Connect your tablet to your computer using a USB cable. Alternatively, connect both devices to the same access point. Launch SideSync on both devices. Tap START on both devices. Both devices will scan each other and connect. Then, the dashboard will appear on your computer.
  • Page 68 Applications On the smartphone, accept the connection request. The dashboard will appear on your tablet. Connecting devices automatically If two devices have been previously connected, you can set them to reconnect automatically. On the tablet, tap SideSync → MORE → Settings, and then tap the Auto connect devices switch to activate the auto connection feature.
  • Page 69 Applications Continuing media playback You can pause music or videos on your tablet and continue playback on another device. On the dashboard, select the play button on the music controller or a video notification. Playback will pause on your tablet and start playing on your other device. The connected device’s music controller and a video notification will appear only when you play media files via the default music or video app.
  • Page 70 Applications Using the virtual screen SideSync mirrors a device’s screen on another device. You can use a device’s functions via the virtual screen. The following is an image of the virtual tablet screen on the computer. On the dashboard, tap Tablet screen. •...
  • Page 71 Applications To move the virtual screen, click and drag the top of the virtual screen to a new location. To adjust the size of the virtual screen, place the mouse pointer over the edge of the virtual screen, then click and drag it. Switching between screens To use your tablet’s actual screen, press the Power key or the Home key on your tablet.
  • Page 72 Applications For example, when you move an image from your tablet to an open Word document on your computer, the image will be inserted into the Word document. Copying files to your tablet Select files on the computer and drag them to the dashboard or the virtual tablet screen. The files will be saved in the My Files →...
  • Page 73 Applications Sharing the computer’s keyboard and mouse Use your tablet’s screen as a dual monitor and control it with the computer’s keyboard and mouse. On the dashboard, tap MORE → Enable Keyboard and mouse sharing. If the virtual screen is open, it will disappear from the computer’s screen. Move the mouse pointer to the left or right edge of the computer’s screen to go to your tablet’s screen.
  • Page 74: Music

    Applications Music Listen to music sorted by category and customise playback settings. Tap Music on the Apps screen. Select a category, and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. Open the playlist.
  • Page 75: Video

    Applications Video Watch videos stored in the device and customise playback settings. Tap Video on the Apps screen. Select a video to play. Open the playlist. Access additional options. Pause and resume playback. Rewind or fast-forward by dragging the bar. Adjust the volume.
  • Page 76: My Files

    Applications My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. On the Apps screen, tap My Files. View files by category or view files stored in the device or a cloud storage service. To check the status of used and available memory, tap STORAGE USAGE.
  • Page 77: Clock

    Applications Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM On the Apps screen, tap Clock → ALARM. Setting alarms Set an alarm time and tap SAVE. To open the keypad to enter an alarm time, tap the time input field.
  • Page 78: Calculator

    Applications STOPWATCH On the Apps screen, tap Clock → STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER On the Apps screen, tap Clock →...
  • Page 79: Google Apps

    Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 80: Voice Search

    Applications Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting. Google Search quickly for items on the Internet or your device. Voice Search Search quickly for items by saying a keyword or phrase.
  • Page 81: Introduction

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. Wi-Fi Connecting to a Wi-Fi network Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 82 Settings Tap CONNECT. • O nce the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET.
  • Page 83: Bluetooth

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 84 Settings Pairing with other Bluetooth devices On the Settings screen, tap Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
  • Page 85: Flight Mode

    Settings Unpairing Bluetooth devices Tap Bluetooth on the Settings screen. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Flight mode This disables all wireless functions on your device. You can use only non-network services. On the Settings screen, tap Flight mode.
  • Page 86: More Connection Settings

    Settings More connection settings Options Customise settings to control other features. On the Settings screen, tap More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
  • Page 87: Smart Manager

    Settings Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. To add printers manually, tap MORE → Add printer → ADD PRINTER. To change print settings, tap MORE →...
  • Page 88 Settings Using the quick optimisation feature On the Settings screen, tap Smart Manager → CLEAN ALL. The quick optimisation feature improves device performance through the following actions. • C learing some memory. • D eleting unnecessary files and closing apps running in the background. •...
  • Page 89: Applications

    Settings On the Settings screen, tap Smart Manager → RAM. To speed up your device by reducing the amount of RAM you are using, tap END ALL to close all background apps. Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Smart Manager →...
  • Page 90: Notifications

    Settings • T ouch sounds: Set the device to sound when you select an app or option on the touchscreen. • S creen lock sounds: Set the device to sound when you lock or unlock the touchscreen. • C harging sounds: Set the device to sound when it is connected to a charger. •...
  • Page 91: Do Not Disturb

    Settings Do not disturb Set the device to mute notification sounds, except for allowed exceptions. On the Settings screen, tap Do not disturb. • E nable now: Activate Do not disturb mode immediately. • E nable as scheduled: Activate Do not disturb mode at preset times. You can select days and set the start and end times.
  • Page 92: Advanced Features

    Settings Advanced features Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. • P op-up view gesture: Set the device to view the app screen in the pop-up view. Refer to Pop-up view for more information.
  • Page 93: Lock Screen And Security

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.
  • Page 94 PIN, or password you set when registering the fingerprint. • I f your fingerprint is not recognised, you must take the device to a Samsung Service Centre to have it reset. Then, you must re-register your fingerprints.
  • Page 95 Settings • I f you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire Home key with your finger. • T o improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
  • Page 96 Settings Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprints.
  • Page 97: Privacy

    • P rivate mode: Activate private mode to prevent others from accessing your personal content. Refer to Private mode for more information. • R eport diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung.
  • Page 98: Private Mode

    Settings Private mode Hide personal content in your device to prevent others from accessing it. Activating private mode On the Settings screen, tap Privacy → Private mode, and then tap the switch to activate If you are activating private mode for the first time, follow the on-screen instructions to set up a private mode access code.
  • Page 99 Settings Viewing hidden content You can view hidden items only when private mode is activated. On the Settings screen, tap Privacy → Private mode, and then tap the switch to activate Follow the on-screen instructions to enter the preset private mode access code. On the Apps screen, tap My Files →...
  • Page 100: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • V ision: Customise the settings to improve accessibility for visually impaired users. • H earing: Customise the settings to improve accessibility for users with hearing impairment.
  • Page 101: Accounts

    Settings Accounts Add your Samsung and Google accounts, or other accounts, to sync with. Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device. On the Settings screen, tap Accounts → Add account.
  • Page 102: Backup And Reset

    Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • B ack up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data.
  • Page 103: Battery

    Settings Battery View battery power information and change power saving options. On the Settings screen, tap Battery. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.
  • Page 104: Date And Time

    Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset.
  • Page 105 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 106: Resetting The Device

    • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 107 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 108 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 109 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 110 • S amsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence. Remove the memory card tray from the device.
  • Page 111 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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