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What to do if ...
Water is leaking out.
– Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
No water supply.
– Start/Reload not selected?
Detergent not dispensed.
– Tap not turned on?
– Filter blocked? Clean the filter
– Supply hose kinked or trapped?
Washing machine door cannot be
– Safety function active. Programme stopped?
opened.
–
(without final spin) selected?
– Can be opened by emergency release only?
Programme does not start.
– Start/Reload or Finish in time selected?
– Washing machine door closed?
– Childproof lock active? Deactivate
Detergent solution is not drained. –
(without final spin) selected?
– Clean the detergent solution pump
– Clean the waste pipe and/or drainage hose.
Water not visible in the drum.
– Not a fault - water below the visible area.
Unsatisfactory spin result.
– Not a fault - the unbalanced-load detection system has cancelled the spin cycle
Laundry wet/too damp.
because of uneven distribution of the laundry.
Distribute small and large items of laundry evenly inside the drum.
– Less Ironing selected?
– Selected speed too low?
The programme duration changes
– Not a fault – the programme sequence is optimised for the particular wash
during the wash cycle.
process. This may result in changes to the programme duration in the display
field.
Spin cycle performed several
– Not a fault - unbalanced load detection system adjusts the imbalance.
times.
Residual water in the
– Not a fault - the action of the care product is not affected.
compartment for care products.
– Clean the insert if necessary
Odour formation in the washing
– Run programme Cotton 90 °C without laundry. Use standard detergent.
machine.
Status display
flashes.
– Too much detergent used? Mix 1 tablespoon of fabric softener with ½ litre of
Foam may be coming out of the
water and pour into dispenser II (not for outdoor and down-filled textiles!).
detergent drawer.
– Reduce the detergent dosage for the next wash cycle.
Intense noise formation,
– Are the appliance feet fixed?
vibrations and "wandering" during
Secure the appliance feet
the spin cycle.
– Transportation safety devices removed?
Remove the transportation safety devices
Noises during spin and drain
– Clean detergent-solution pump
cycles.
Display panel/indicator lamps do
– Power cut?
not function during operation.
– Fuses triggered? Reset/change the fuse.
– If the fault occurs repeatedly, call customer services.
Programme sequence longer
– Not a fault - unbalanced load detection system adjusts imbalance by
than usual.
repeatedly distributing the laundry.
– Not a fault - foam detection system active - adds an additional rinse cycle.
Detergent residues on the
– Occasionally, phosphate-free detergents contain water-insoluble residues.
laundry.
– Use the Rinse/Spin cycle or brush out the laundry after washing.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Turn the programme selector to Off and remove the mains plug from the socket.
– Turn off the water supply and call customer services
page 10.
page 4.
page 3, 4.
page 9.
page 5.
page 3, 4.
page 10.
page 5.
page 5.
page 9.
Installation instructions.
Installation instructions.
page 10.
Installation instructions.
Washing machine
WM14E461GB
www.siemens-home.com/welcome
en Washing machine
operating instructions
Observe the safety instructions on page 8.
Read these instructions and the separate installation
instructions before operating the washing machine.
11
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