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Dual-Band Wireless
Adjustable Signal Booster / Kit
Dual Force™ Booster Dual Force
Omni Kit, Dual Force- Panel Kits
(DUAL FORCE)
User Guide
INTRODUCTION
T
O
HEORY OF
PERATION
S
C
D
F
URE
ALL
UAL
ORCE
D
F
B
UAL
ORCE
OOSTER
INSTALLATION
S
S
ITE
ELECTION
I
I
NSTALLATION
NSTRUCTIONS
LED
S
A
S
UTOMATIC
HUTDOWN
TROUBLESHOOTING
FREQUENTLY ASKED QUESTIONS 15
OBTAINING TECHNICAL SUPPORT 15
WARRANTY
SPECIFICATIONS
SAFETY INFORMATION
2
2
P
3
ACKAGES
H
4
ARDWARE
5
5
6
11
12
13
16
18
19
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Related Manuals for SureCall DUAL FORCE
Summary of Contents for SureCall DUAL FORCE
- Page 1 PERATION ORCE ACKAGES ORCE OOSTER ARDWARE INSTALLATION ELECTION NSTALLATION NSTRUCTIONS UTOMATIC HUTDOWN TROUBLESHOOTING FREQUENTLY ASKED QUESTIONS 15 OBTAINING TECHNICAL SUPPORT 15 WARRANTY Dual Force™ Booster Dual Force SPECIFICATIONS Omni Kit, Dual Force- Panel Kits (DUAL FORCE) SAFETY INFORMATION User Guide...
- Page 2 This guide contains all the information you need to get your SureCall Dual Force booster system up and running. Theory of Operation...
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Page 3: Outside Antenna
–2.63 dB –3.57 dB 40 feet or longer * All equivalent antennas and cables are suitable for use with the Dual Force booster. Note: For the signal booster to work, the following items are required: x Outside antenna x Cable for connecting the outside antenna to the booster... - Page 4 INTRODUCTION Dual Force Booster Hardware The following figure shows the key hardware components on the SureCall Dual Force cellular signal booster. Refer to this figure as you install your SureCall Dual Force components. Outside Antenna Connector Power LED Four Switches: •...
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Page 5: Installation
Although cell phone providers try to place towers for maximum coverage, local ordinances and terrain features can restrict tower locations, which can limit signal strength at your location. SureCall Dual Force Cellphone-Mate, Inc. Page 5... - Page 6 Do not touch live electrical wires or allow the antenna or cable to touch any live electrical wires. Using the CM400 cable, connect the outside antenna to the booster connector marked OUTSIDE (see page 4). Hand tighten the connection. SureCall Dual Force Cellphone-Mate, Inc. Page 6 All rights reserved.
- Page 7 Mount them in the ceiling, as close to the center of the desired coverage area as possible, with the domed side pointing down Using the CM400 cable, connect the inside antenna to the booster connector marked INSIDE (see page 4). SureCall Dual Force Cellphone-Mate, Inc. Page 7 All rights reserved.
- Page 8 (see page 4). The booster is rated for 5-20V input voltage. DO NOT use the booster with a higher voltage power supply. This can damage the booster and/or cause personal injury. SureCall Dual Force Cellphone-Mate, Inc. Page 8 All rights reserved.
- Page 9 Moving a switch down (away from the LEDs) turns OFF the switch and increases booster gain for the selected channel. x Moving a switch up (toward the LEDs) turns ON the switch and decreases booster gain for the selected channel. SureCall Dual Force Cellphone-Mate, Inc. Page 9 All rights reserved.
- Page 10 7 dB 15 dB 21 dB 31 dB Tip: The Dual Force signal booster comes unattenuated or fully powered. If you cannot obtain sufficient antenna separation, use the DIP switches to attenuate the booster’s dB gain. SureCall Dual Force Cellphone-Mate, Inc.
- Page 11 OFF = normal operation. Downlink ON = cellular downlink warning. Power off booster immediately. LED #5 Cellular OFF = normal operation. Uplink ON = cellular uplink warning. Power off booster immediately. SureCall Dual Force Cellphone-Mate, Inc. Page 11 All rights reserved.
- Page 12 INSTALLATION Automatic Shutdown SureCall boosters that have automatic shutdown work in the following way: The cellular side (LEDs 4 and 5) is usually the first side to experience oscillation. When oscillation is detected in the uplink and/or downlink, the appropriate red Warning LEDs flash and Power (LED 3) turns red.
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Page 13: Troubleshooting
Check the green POWER LED on the booster. If it is OFF, return the power supply to Cellphone-Mate. Contact tech support at 1-888-365-6283, email support@surecall.com, or go to surecall.com and log on via online support to receive a Return Merchandise Authorization (RMA). - Page 14 TROUBLESHOOTING Problem Resolution Your booster restarted Each SureCall booster is equipped with Auto Shutdown and shut down for 15 to prevent cell tower interference. The outside antenna minutes, and is now shut may be close to a cell tower. Move the outside antenna to down permanently.
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Page 15: Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS Frequently Asked Questions For a list of Frequently Asked Questions and a comprehensive, up-to-date Troubleshooting Guide, please visit our website at: www.surecall.com or call us at 1-800-365-6283. Obtaining Technical Support You can also consult a Cellphone-Mate technical specialist directly by emailing us at support@surecall.com... -
Page 16: Warranty
Cellphone-Mate. This warranty shall not apply to any products or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse. Cellphone-Mate makes no warranty whatsoever in respect to accessories or parts not supplied by it. SureCall Dual Force Cellphone-Mate, Inc. Page 16... - Page 17 If one or more provisions provided herein are held to be invalid or unenforceable under applicable law, then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceability without affecting in any way the remaining provisions hereof. SureCall Dual Force Cellphone-Mate, Inc. Page 17...
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Page 18: Specifications
N female, both ends Power Consumption: <40 W Dimensions: 10.5 x 7.5 x 2 in. (26.67 x 19.05 x 5.08 cm.) Weight: 10 lbs. (4.53 kgs.) FCC ID (USA): RSNDUALFORCE SureCall Dual Force Cellphone-Mate, Inc. Page 18 All rights reserved. -
Page 19: Safety Information
Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult dealer or an experienced radio/TV technician for help. SureCall Dual Force Cellphone-Mate, Inc. Page 19 All rights reserved. - Page 20 Copyright © 2014. All Rights Reserved. All trademarks and registered trademarks are the property of their respective owners. Dual Force User Guide January 29, 2014 (20130228) V1.3?? SureCall Dual Force Cellphone-Mate, Inc.
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