Requesting Service - Acer Predator HELIOS 300 User Manual

64 - Frequently asked questions
Warning
Your C: drive will be reformatted and all data will be erased. It is
important to back up all data files before using this option.
Before performing a restore operation, please check the
BIOS settings.
1. Check to see if Predator disk-to-disk recovery is enabled
or not.
2. If there is a D2D Recovery setting in Main, make sure it is
Enabled.
3. Exit the BIOS utility and save changes. The system will
reboot.
Note
To access the BIOS utility, press F2 when you see the Predator
logo during boot up.
For more information, see Restoring your computer on
page 24.

Requesting service

International Travelers Warranty (ITW)
Your computer is backed by an International Travelers
Warranty (ITW) that gives you security and peace of mind
when traveling. An ITW passport came with your computer
and contains all you need to know about the ITW program. A
list of available, authorized service centers is in this handy
booklet. Read this passport thoroughly.
Always have your ITW passport on hand, especially when
you travel, to receive the benefits from our support centers.
Attach your proof-of-purchase to the ITW passport.
If the country you are traveling in does not have an
Predator-authorized ITW service site, you can still get in
contact
www.acer.com.
with our offices worldwide. Please visit