Troubleshooting - Lenovo Q24i-1L User Manual

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself�
Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your
problem�
Table 3-2. Troubleshooting
Problem
The words "Out of
Range" are shown
on the screen, and the
power indicator is
flashing white�
The image quality is
unacceptable�
The power indicator is
not lit and there is no
image�
Screen is blank and
power indicator is
amber�
Possible cause Suggested action
The system is set to a If you are replacing an
display mode which is old monitor, reconnect
not supported by the it and adjust the display
monitor� mode to within the
specified range for your
new monitor�
If using a Windows
system, restart the
system in safe mode,
then select a supported
display mode for your
computer�
If these options do
not work, contact the
Support Center�
The video signal cable Be sure the signal cable
is not connected with is firmly plugged into
the monitor or system the system and monitor�
completely�
The color settings may Select another color
be incorrect� setting from the OSD
menu�
The automatic image Perform automatic
setup function was not image setup�
performed�
• The monitor's power • Be sure the power
switch is not switched
on�
• The power cord is • Be sure the outlet has
loose or disconnected�
• There is no power at • Power on the monitor�
the outlet�
• Try using another
• Try using another
The monitor is in • Press any key on the
Standby/Suspend mode�
• Check the Power
Reference
"Selecting a supported
display mode"
on page 2-7
"Connecting and
turning on your
monitor" on page 1-4
"Adjusting your
monitor image"
on page 2-3
"Adjusting your
monitor image"
on page 2-3
"Connecting and
cord is connected turning on your
properly� monitor" on page 1-4
power�
power cord�
electrical outlet�
"Understanding power
keyboard or move management" on page 2-8
the mouse to restore
operation�
Options settings on
your computer�
Chapter 3� 3-3