Trouble Shooting - Bosch PPH6A6B20A User Instructions

3Trouble shooting

DO NOT MODIFY THIS APPLIANCE.
T r o u b l e s h o o t i n g
Only authorized personnel from the Service Centre are
qualified to work on the appliance.
Sometimes certain faults detected can be easily
resolved. Before calling the Technical Assistance
Service, bear in mind the following advice:
Fault
The general electrical system
is malfunctioning.
The automatic switching on
function does not work.
The burner flame is not uni-
form.
The gas flow is not normal or
there is no gas.
The kitchen smells of gas.
The burner immediately
switches off after releasing the
control knob.
Any of the following are considered to be abnormal
operation and may require servicing:
Yellow tipping of the cooktop burner flame.
■
Sooting up of cooking utensils.
■
Burners not lighting properly.
■
Gas valves, which are difficult to turn in case the
appliance fails to operate correctly, contact the
authorised service provider in your area.
Possible cause
Defective fuse.
The automatic safety switch or circuit breaker has
tripped.
There may be food or cleaning products stuck between
the ignition sparkers and the burners.
The burners are wet.
The burner caps are not correctly positioned.
The appliance is not earthed, is poorly connected or the
earthing is faulty.
The burner components are not correctly positioned.
The grooves on the burner are dirty.
The gas supply is blocked by gas taps.
If the gas is supplied from a gas cylinder, check that it is
not empty.
A gas tap has been left on.
Incorrect coupling of gas cylinder.
Possible gas leak.
The control knob was not held down for long enough.
The grooves on the burner are dirty.
Trouble shooting
Solution
Check the fuse in the main fuse box and change it if it is
damaged.
Check the main control panel to see if the automatic safety
switch or circuit breaker has tripped.
The space between the ignition sparker and the burner
must be clean.
Dry the burner caps carefully.
Check that the burner caps are correctly positioned.
Contact the installation technician.
Correctly place the parts on the appropriate burner.
Clean the grooves on the burner.
Open all gas taps.
Change the gas cylinder.
Turn off the taps.
Check that the coupling is sound.
Shut off the gas supply, ventilate the premises and imme-
diately notify an authorised installation technician to check
and certify the installation. Do not use the appliance until
ensuring that there is no gas leak in the installation or
appliance itself.
Once the burner is on, hold the control knob down a few
seconds longer.
Clean the grooves on the burner.
en
17