Error Messages - Pioneer AVH-3300NEX Quick Start Manual

→ The connection between the cellular
phone and this product cannot be
established.
– Perform the connection process.
→ Of the two cellular phones connected
to this product at the same time, if the
first phone is dialing, ringing or a call is
in progress, dialing cannot be
performed on the second phone.
– When the operation on the first of the
two cellular phones is completed, use
the switch devices key to switch to the
second phone and then dial.
Problems with Application
screen
A black screen is displayed.
→ While operating an application, the
application was ended on the
smartphone side.
– Press to display the top menu
screen.
→ The smartphone OS may be awaiting
screen operation.
– Stop the vehicle in a safe place and
check the screen on the smartphone.
The screen is displayed, but operation
does not work at all.
→ An error has occurred.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
– When an Android device is connected,
disconnect the Bluetooth connection
from this product and then reconnect
it.
The smartphone was not charged.
→ Charging stopped because the
temperature of the smartphone rose
due to prolonged use of the
smartphone during charging.
– Disconnect the smartphone from the
cable, and wait until the smartphone
cools down.
→ More battery power was consumed
than was gained from charging.
– This problem may be resolved by
stopping any unnecessary services on
the smartphone.
Sound from AppRadio Mode + of the
Android device cannot be heard from the
speakers of this unit.
→ Depending on the Android device, the
sound from AppRadio Mode + may not
be output from the speakers of this unit.
– Switch to [Smartphone] in the
[AppRadio Mode Sound] settings
(page 86).

Error messages

When problems occur with this product, an
error message appears on the display.
Refer to the table below to identify the
problem, then take the suggested
corrective action. If the error persists,
record the error message and contact your
dealer or your nearest Pioneer service
center.
Common
AMP Error
→ This product fails to operate or the
speaker connection is incorrect; the
protective circuit is activated.
– Check the speaker connection. If the
message fails to disappear even after
the engine is switched off/on, contact
your dealer or an authorized Pioneer
Service Station for assistance.
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