Appendix; Troubleshooting - Pioneer AVH-3300NEX Quick Start Manual

Appendix

Troubleshooting

If you have problems operating this
product, refer to this section. The most
common problems are listed below, along
with likely causes and solutions. If a
solution to your problem cannot be found
here, contact your dealer or the nearest
authorized Pioneer service facility.
Common problems
A black screen is displayed, and
operation is not possible using the touch
panel keys.
→ [Power OFF] mode is on.
– Press any button on this product to
release the mode.
Problems with the AV screen
CD or DVD playback is not possible.
→ The disc is inserted upside down.
– Insert the disc with the label upward.
→ The disc is dirty.
– Clean the disc.
→ The disc is cracked or otherwise
damaged.
– Insert a normal, round disc.
→ The files on the disc are in an irregular
file format.
– Check the file format.
→ The disc format cannot be played back.
– Replace the disc.
→ The loaded disc is a type this product
cannot play.
– Check what type of disc it is.
The screen is covered by a caution
message and the video cannot be shown.
→ The parking brake lead is not connected
or the parking brake is not applied.
– Connect the parking brake lead
correctly, and apply the parking brake.
→ The parking brake interlock is activated.
– Park your vehicle in a safe place and
apply the parking brake.
No video output from the connected
equipment.
→ The [AV Input] or [AUX Input] setting is
incorrect.
– Correct the settings.
The audio or video skips.
→ This product is not firmly secured.
– Secure this product firmly.
No sounds are produced. The volume
level will not rise.
→ Cables are not connected correctly.
– Connect the cables correctly.
→ The system is performing still, slow
motion, or frame-by-frame playback
with DVD-Video.
– There is no sound during still, slow
motion, or frame-by-frame playback
with DVD-Video.
→ The system is paused or performing fast
reverse or forward during the disc
playback.
– For the media other than music CD
(CD-DA), there is no sound on fast
reverse or forward.
The icon is displayed, and operation is
impossible.
→ The operation is not compatible with
the video configuration.
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