Troubleshooting guide
Reference
Before requesting service, make the following
checks. If the problem still persists, consult
your dealer for instructions.
Updating to the latest software (firmware) may
solve the problem. (
The followings do not indicate a problem
with this unit:
• HDD rotating sounds.
• Poor reception due to atmospheric conditions.
• When you switch the unit on or to standby
mode, there may be an unexpected sound.
General operation
The unit does not work.
• Check the connections. (
• One of the unit's safety devices may have been
activated.
Reset the unit as follows:
1 Press [Í/I] on the main unit to switch the unit
to standby.
• If the unit does not switch to standby, press
[Í/I] on the main unit for about 3 seconds.
The unit is forcibly switched to standby.
Alternatively, disconnect the AC mains
lead, wait one minute, then reconnect it.
2 Press [Í/I] on the main unit to switch it on. If
the unit still cannot be operated, consult the
dealer.
The remote control does not work.
• The remote control and main unit are using
different codes. Change the code on the remote
control.
"Remote Control " appears on the right side of
the screen.
("∑" stands for a number.)
Front panel display
54)
9)
Press and hold [OK] and
the indicated number
button at the same time
for more than 5 seconds.
(
63)
Startup is slow.
• Startup takes time in the following situations:
- The clock is not set.
- Immediately after a power failure or the AC
mains lead is connected.
- When the "Quick Start" is not activated. (
Displays
"0:00" is flashing on the front panel display.
• Set the clock. (
64)
The clock does not display on the unit when
switched to standby.
• The clock does not display when "Quick Start" is
not activated. (
63)
TV screen and video
Screen size is wrong.
• Check the "TV Aspect" or "Aspect for 4:3 Video".
(
60, 61)
• Adjust the aspect ratio setting on TV.
• Adjust the aspect ratio setting on this unit. (
• Check "Aspect for Recording" before recording
or file conversion. (
The black screen appears on the TV.
• This phenomenon may occur, depending on the
TV setting, when "Quick Start" is activated.
Depending on the TV, this phenomenon may be
prevented by reconnecting to a different HDMI
input terminal.
TV reception is not displayed.
• Broadcast signals are not output from this unit's
RF OUT terminal. Select "On" in "RF OUT
( Aerial Signal )". (
58)
63)
SQT1332
63)
56)
65