Contents 1 Working on Your Computer................5 ....................5 Before Working Inside Your Computer ........................6 Turning Off Your Computer ....................7 After Working Inside Your Computer 2 Removing and Installing Components............. 8 ..........................8 Recommended Tools ..........................8 Removing the Cover ..........................8 Installing the Cover ..........................
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3 Troubleshooting Your Computer..............23 ......................23 Diagnostic Power LED Codes ......................... 24 Diagnostic Error Messages ........................28 System Error Messages 4 System Setup Options..................29 ........................31 System Setup Overview ........................32 Accessing System Setup 5 Specifications...................... 33 6 Contacting Dell....................37...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board.
Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.
Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the Cover Follow the procedures in...
Follow the procedures in After Working Inside Your Computer. Removing the Bezel Follow the procedures in Before Working Inside Your Computer. Remove the cover. Perform the following steps to remove the front bezel from the computer: a. Pry the tabs to release the front bezel from the computer. b.
CAUTION: The front-bezel door opens only to a limited extent. See the printed label for the maximum permissible level. Removing the Hard-Drive Assembly Follow the procedures in Before Working Inside Your Computer. Remove the: • cover • bezel Perform the following steps to remove the hard-drive assembly from the computer: a.
Perform the following steps to remove the hard drive from the hard-drive bracket: a. Remove the screws that secure the hard-drive bracket to the hard drive. b. Remove the hard drive from the hard-drive bracket. Installing the Hard-Drive Assembly Replace the hard drive into the hard-drive bracket. Install the screws that secure the hard-drive bracket.
Perform the following steps to remove the optical-drive bracket: a. Remove the screws that secure the optical-drive bracket to the optical drive. b. Remove the optical-drive bracket from the optical drive. Installing the Optical-Drive Assembly Place the optical-drive bracket on the optical drive. Tighten the screws to secure the optical-drive bracket to the optical drive.
Removing the WLAN Card Follow the procedures in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front-bezel door. Perform the following steps to remove the WLAN card from the computer: a. Remove the screw to release the plastic tab that secures the WLAN card to the computer. b.
Perform the following steps to remove the memory from the system board: a. Press down the memory-retention tabs on both sides of the memory module. b. Remove the memory from the memory-module connector on the system board. Installing the Memory Align the notch on the memory card with the tab in the memory connector.
Installing the Expansion Card Insert the expansion card to its connector on the system board. Secure the expansion card by pushing the card-retention latch until it snaps into place. Push the metal tab until it snaps in place to secure the expansion card. Close the front-bezel door.
Installing the Power Supply Unit (PSU) Slide the PSU towards the back of the computer until it snaps into place. Replace the screws to secure the power supply unit to the computer. Route the PSU cables through the placeholder. Connect the PSU cables to their connectors on the system board. Close the front-bezel door.
Installing the Power Switch Push the power switch into its slot and press it in, until it snaps into place. Route the power-switch cable through the metal clip. Connect the power-switch cable to the connector on the system board. Close the front-bezel door. Install the: •...
Installing the Coin-Cell Battery Place the coin-cell battery on the system board until it snaps in place. Install the: • bezel • cover Follow the procedures in After Working Inside Your Computer. Removing the Heatsink Module Follow the procedures in Before Working Inside Your Computer.
Removing the Processor Follow the procedures in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front-bezel door. Remove the heatsink module. Perform the following steps to remove the processor from the system board: a. Push the processor release-lever [1] and then press it outward to release it from the retention hook that secures it [2].
c. Slide the system fan to remove it from the computer [3]. Installing the System Fan Place the system fan on the computer. Tighten the screws to secure the system fan to the computer. Connect the system-fan cable to the connector on the system board. Close the front-bezel door.
Installing the System Board Place the system board into the computer securely until it snaps in place. Tighten the screws to secure the system board to the computer. Thread and connect all the cables to the system board. Install the: •...
System Board Layout SATA power connector SATA1 Light bar header SATA0 SATA3 SATA2 SATA power connector PSU connector Coin-cell battery Clear CMS jumper ME disable jumper Password clear jumper PCIex1 PCIex16 PCIex1 System-fan connector CPU socket CPU fan connector PSU connector Memory-module connectors Power-switch connector...
Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Diagnostic Power LED Codes Table 1. Diagnostic power LED codes Power Possible Cause Troubleshooting Steps LED Light Status •...
DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics. DRIVE NOT READY The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay.
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Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics. HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer.
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For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN Dell MediaDirect cannot verify the Digital Rights...
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TIMER CHIP COUNTER 2 FAILED A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics. UNEXPECTED INTERRUPT IN PROTECTED MODE The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System...
S.M.A.R.T error, possible hard disk drive failure. has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard...
System Setup Options Table 4. — Main System Time Displays the system time. Allows you to reset the time on the computer’s internal clock. System Date Displays the system date. Allows you to reset the date on the computer’s internal calendar. BIOS Version Displays the BIOS revision.
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Default: Enabled SATA Operation Allows you to change the SATA mode Default: AHCI Intel Multi-Display Allows you to enable or disable the multi-display feature. Default: disabled USB Emulation Allows you to enable or disable the USB emulation. Default: Enabled SW Guard Extensions (SGX) Allows you to enable or disable the SW guard extensions (SGX).
Default: Not Set Asset Tag Allows you to enter your service tag. Admin Password Allows you to create an admin password. HDD Password Allows you to create an HDD password. System Password Allows you to create a system password. Password Change Allows you to set the option to change password.
Accessing System Setup Turn on (or restart) your computer. After the white Dell logo appears, press <F2> or <F12> immediately. The System Setup page displays. NOTE: If you wait too long and the operating system logo appears, continue to wait until you...
Specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
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Table 12. Audio Integrated Integrated 5.1 channel High Definition Audio Table 13. Communication Ethernet 10/100/1000 Mbps Ethernet controller integrated on system board Wireless Up to Wi-Fi 802.11ac Bluetooth Table 14. System Information Chipset Intel H110 Table 15. Expansion Bus Bus speed: PCI Express PCIe 2.0 at speeds upto 5.0 GT/s •...
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USB: Front panel Two USB 3.0 connectors Back panel Four USB 2.0 connectors • one 15-hole VGA connector Video • one 19-pin HDMI connector Table 19. Control Lights And Diagnostic Lights power button light white light — solid white light indicates power-on state ;...
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Relative humidity 20 % to 80 % (non-condensing) Altitude: Operating –15.20 m to 3048 m (–50 ft to 10,000 ft) Storage –15.20 m to 10,668 m (–50 ft to 35,000 ft) Airborne contaminant level G1 as defined by ISA-S71.04–1985...
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to dell.com/support.
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